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Battista Ellen

3.0 (2 reviews)

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10 years ago

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Rapha Family Medicine, PC

Rapha Family Medicine, PC

(8 reviews)

I would not recommend this practice. The first visit I had to wait to see the doctor for 90…read moreminutes! Terrible! Then they could not figure out how to get me onto the new portal system. Last, I sat in the waiting room for 25 minutes waiting for the doctor to come online for our visit. I was patient and figure that they might be busy. I called the office at the 30 minute mark. I had to wait for 10t more minutes for someone to answer the phone. I was told by the doctor that there was no appointment scheduled for me with her. All the follow up appointments for test results were supposed to be scheduled with the NP. I told her that I requested that I talk to her about my results and the receptionist said that she would schedule it the her (the doctor). After all this the doctor said that the receptionist was supposed to have called me to let me know that my appointment was canceled because the NP was not there for the day. I got no call or text message. I am done with this practice. They do whatever they please with no regard for your time or needs.

Beware! Thieves. They do not reimburse you if you pay upfront! We paid upfront and sent our…read morereceipts to our insurance company. The insurance company reimbursed them. They refuse to reimburse us. Continually say they will call us back and they never have. Our insurance agency has reached out and will pursue payment but have been unable to thus far. We have receipts and paperwork showing insurance was paid directly to them! ZERO STARS! Doctor without a conscience!

Battista Ellen - physicians - Updated May 2026

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