If i could give ZERO stars i would. I want others to be aware that Olivia Smith-Blackwell is…read moreunprofessional and truly only cares about the dollar amount. I received a letter from her office on Feb 4th stating that she "could no longer continue my care because of my non-compliance with recommendations for care and treatment." When I called to inquire about this the office manager "Joan" stated that "My health insurance was 'going after them' for me not basically 'asking them' if it was okay to go to an ER vs coming in for an office visit". My last 3 ER visits were for chest pain, passing a kidney stone and abdominal pain with vomiting blood. So I asked just what could have been done in the office seeing how at the ER I needed an IV line, fluids, bloodwork done and CT scans done? None which could be done in office. I work in the Healthcare field and know when to use the resources of the ER. With my complex medical history it's better to go to an ER for immediate answers. All the providers said upon discharge if I didn't feel better in 3 days to call her office to be seen, most cases I didn't need to because I did. But like clock work the office would call me Monday mornings demanding I make an appointment in which I would decline because I'm not paying co-pays for them to do nothing or to refer me to one of my specialists that I already see, it's redundant. While talking to the office manager she just kept saying "my insurance" reached out to them, she then said that with my health issues I seemed to be a "complex patient" and I might be better off finding another doctor. After that conversation I called my health insurance and informed them of the entire conversation. They looked into my account and seen the office had sent them the same letter but on January 30th. I had spoken to the office on January 31st and they didn't mention that they were dismissing me. The insurance company immediately filed a complaint on my behalf. They did not like the fact that the office has lied on them, and they will be launching a full investigation into the practice, the manager at my insurance said this is one of the MANY complaints they have gotten about this office in particular. If you are looking for a doctor who will talk down to you, make judgments about you and let's not talk about how bad she talks about other physicians.....whew then this is the office for you! Word to the wise.....stay away from this office!

The office is horrible! Rude, money hungry, non patient focused, and would rather you leave than…read morewait until your next appointment for you to pay the $25 you owe! I had a test done that wasn't covered under my insurance, so I received a bill for $25. I assume that I can make the payment at the next appointment but I received a bill saying if I didn't pay it and the next 30 days they were going to sever ties with me as a patient. My husband and I then decided that we were going to go to a different practice. When I mentioned this to the lady at the front office, she told me that they charge $.75 per page to send the information to the new doctor. When I inquired if that included electronically, she said yes. I repeated the question because that seemed excessive to charge .75 to electronically send a file. When I got off the phone, I decided to go onto my portal to print out what I could and they had already deactivated my account. They were so concerned about getting every penny they cut out of me that patient Care was the least of their concern.

If I could give this no stars I would. My husband wasn't feeling well since Dec of 2021. The PA…read moregave him steroids and kept sending him to the ER for because she was so inept she couldn't do her job. We asked to talk the Dr and they kept brushing him off. Bottom line, my husband has a serious rare cancer that went undiagnosed by this office for over 8 months. Please whatever you do don't go here.

Stupidly sent my son here after he aged out at the pediatricians. He comes out of there with a…read morescript for Wellbutrin. A healthy 19yr old boy goes to this NP for the first time and is put on mental meds and pain meds, because he said his knees hurt sometimes. "Well, here's 800 mg of ibuprofen for you." You wonder why young people have problems? Send them to providers like this! There are steps providers take before adding drugs. Again, he's 19 and very healthy and just left his pediatric doctors. This is what can happen in just a few minutes in the office.

I have never left this office with any answers to my issues. (Dr Kiel even forgot to submit my…read moreprescription to the pharmacy. I had to call the office a few days later to remind him) It seems to be their knack to suggest specialists for everything other than the issue I am there for.

I enjoy this office. I'm very happy with the care that I've received. Everyone has been super…read morefriendly and very helpful. I was sick recently and the office nurse called me to check on my wellbeing. Then without asking all of the meds I needed to get better were ordered. Then they followed up to check on me over the next few days. I really like Dr. Ryan. He takes the time to sit down and talk to me and it doesn't feel like a rush job. Jennifer the NP is awesome and I'm so glad she's apart of the medical team there!!!

I can't say enough great things about Dr. Southard and his staff. I've been seeing him for 12 years…read morenow, and at each visit Dr. Southard sits, listens and goes through my examination with unmatched care and thoroughness that I've not seen in any other practitioner. I don't know if the doctor is accepting new patients, but if you are in the market, don't hesitate to check out this office.

I have been a patient of Dr Fuad Sheriff at Amherst Medical Center for many years. He is a…read morephenomenal doctor--extremely knowledgeable, caring and responsive. I am diabetic and had 3 bouts of cancer. Dr Sheriff has seen me through it all. His staff also is wonderful. Nurses take direct calls and respond back quickly with answers or appointments. I am very appreciative of the great care I receive from Dr Sheriff and all the staff at Amherst Medical Associates.

I am in my mid fifties, and have more problems lately with my health. I've been with Dr. Michael…read moreSlater for probably over 5 years. This guy doesn't judge, he listens and recommends and explains treatment options. I feel welcomed like family when I'm there. The worst thing I've heard from people is that they can never get ahold of thier primary doctors office. If you are reading this...you have access to a computer phone or tablet. When I write a concern or problem, his patient portal that is monitored by him and his staff... the questions and concerns are answered quickly and thoroughly. If your looking for a down to earth Doctor, who actually cares... Dr. Mike is your guy. He's witty too, so that's a plus Jan Nilson

From the owner: Small privately owned practice that focuses on providing compassionate patient centered care…read more Staff and providers are passionate about offering kindness throughout each consumers healthcare journey, and allowing patients to be active participants in their healthcare choices.

Everyone in the Orchard Park Dermatology office is friendly and accommodating. They are always…read moreready and willing to help. I recommend them to everyone!

This is a great facility close to my home and the nurses are smart and helpful. I have never had…read moreany issues with their care.

I have been going to Dr. Fabian for over 25 years. I am very satisfied with his expertise and…read morefriendliness. His staff are also very courteous and helpful. I can recommend him highly as a general practitioner in North Tonawanda.