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    Northtowns Medical Group

    4.4 (13 reviews)
    Closed 7:00 am - 4:00 pm

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    Review Highlights - Northtowns Medical Group

    I have been a patient of Dr Stehlik's for over 20 years and would highly recommend him to everyone!

    Mentioned in 3 reviews

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    WellNow Urgent Care

    WellNow Urgent Care

    3.0(41 reviews)
    0.9 mi
    Walk-ins welcome
    Certified professionals

    On Monday, November 24th, I went to WellNow for an ear irrigation (a warm water + peroxide flush)…read morebecause my right ear had started to ache -- usually a sign that wax has built up again. I've been through this many times before because my ear canals are tiny and narrow, and WellNow has always handled it just fine. This visit was the exception. The assistant who worked with me was wonderful. She was friendly, careful, and mindful of my weirdly small ear canals. She even managed to remove some wax without causing discomfort. Then Dr. Marc came in. I explained that my right ear was still throbbing and I didn't feel any relief yet. He attempted to irrigate it again, and I honestly have no idea what technique he was using -- but it felt rushed, sloppy, and almost like he was going in blind. His irrigation made me start coughing uncontrollably, and when he finished, I realized my ear was bleeding. Not a tiny spot -- actually bleeding. When I expressed concern, he brushed it off as "something that can happen" during irrigation. Well, Dr. Marc, I can confidently say this has never happened in all the times I've had this procedure done. I left WellNow in more pain than I arrived with, frustrated, shaken, and frankly irritated at the condescending explanation that followed. It felt like being mansplained to by someone who didn't know what he was doing and lacked any semblance of bedside manner. Update - Saturday, Nov. 28: I ended up going to the ER because the pain kept getting worse. The PA who examined my ear immediately noticed that my ear canal is inflamed, which pretty much confirms that something wasn't right with how that irrigation was done.

    I have never been treated so poorly for simply declining to go to another location for an X-ray…read moreafter already waiting patiently with my baby. I completely understood the circumstances and that it was not the staff's fault the tech could not come. However, when I declined, NP Casey Renaud became blatantly rude and then questioned why I was being "rude." The interaction felt degrading and unprofessional. As I was leaving, she loudly told the other nurses to make sure they documented that I could not return, which was completely unnecessary and humiliating to hear in front of staff and my baby. No patient should be spoken to or treated that way. I do want to note that the front desk employee could not have been kinder and went out of her way to make sure I was okay afterward, so I truly appreciate her compassion and professionalism. Unfortunately, based on my own experience, I will never return and have filed a complaint with the New York State Office of Professional Medical Conduct regarding the incident.

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    WellNow Urgent Care

    WellNow Urgent Care

    2.1(36 reviews)
    3.4 mi
    Walk-ins welcome
    Certified professionals

    The doctor was extremely rude to me. When the doctor came in after hearing all my symptoms she…read morewrote it off as a mere cold and kept talking to me like an elementary grade child telling me to tough it out. The doctor seemed more interested in going back to her conversation with her colleagues than in trying to treat me. I went to a different urgent care after an agonizing few days since I couldn't take the pain and was tested positive for strep Throat. The staff here are unprofessional and I wouldn't recommend this place to anyone.

    1 star off for the long wait. Took 2.5 hours to see the provider couple of nights ago. Very…read moreannoying when you're in pain. I developed a nerve pain down my hip, butt and leg few weeks ago that would not go away. this was going on for the past few weeks. I guess I arrived at a bad time. They were getting very busy. It was 4 PM. I did not see the doctor until 7 PM approximately. Poor staffing equals long wait times. Equals unhappy customers. However, once I was in the care of Dr. Okazaki , my annoyance due to the long wait, was diffused. He quickly called the x-ray technician to come over from the other location (Wellnow locations share an x-ray tech). He diagnosed me with sciatica, ordered two medications for me and explained the reason why I should take them. His sweet nature, competence, and willingness to help, won me over. It's a few days later, and I feel much better. Thank you Dr! I should add, the receptionist was competent and friendly. The x-ray tech, as well.

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    Northtowns Medical Group - urgent_care - Updated May 2026

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