I went to Hearing Evaluation Services after first going to another provider. I'm much happier with…read morethis agency. Initial costs are equivalent but the projected fees (after warranty periods expire) are less costly. Just as important, my opinion, the professional staff has been more responsive to my questions about equipment maintenance (the first place I went to told me not to worry about it, "just come here" and they "would do it for me!! I've also found it much easier to get appointments here. The office staff are great, and sometimes I've even gotten help just on a walk in basis.

This is the 2nd hearing aid provider that I've dealt with. They are far superior to my initial…read moreexperience with the prior organization. The staff is extremely competent and understanding. Appointments are easy to make and they do their best to fit your schedule constraints. If you're thinking it's time to investigate if hearing aids would help you, start here and you will be professionally served.

I have been going to Audiology service associates for a least 8 years for hearing tests and…read morehearing aids with follow up visits and cleanings. I always receive pleasant and knowledgeable care from all staff. They are very willing to listen to your concerns and provide excellent suggestions to help you adjust to your hearing aids. They carry many different models and makes of hearing aids and are excellent at guiding you to the right one for you. My husband is now a patient of theirs and agrees they are excellent! They have our highest recommendation.

I was wowed by Dr. Jessica Oppee's care for my 89-year-old mom during a recent visit. Dr. Oppee is…read moreattentive, kind, competent, and professional. She took a lot of time with my mother and patiently adjusted her hearing aids and thoroughly answered our many questions. Hats off to you, Dr. Oppee! Thank you!

Dr. Jessica Maxwell helped me with my balance issues. Jessica is professional and encouraging in…read moreher therapy sessions. She gives hints for daily living activities . The sessions are one on one and you work at a steady pace. The staff are friendly and professional. Office is extremely clean and bright. Dr. Jessica Maxwell was wonderful!

From the owner: At Diversified Hearing and Balance Service Centers we are committed to improving our patients with…read moretheir hearing and balance needs. We provide quality diagnostic, rehabilitative and wellness services that are patient-centered, ethical, comprehensive and accessible. The dignity, rights and confidentiality of our patients are vital and paramount to our core beliefs. We provide services to individuals and families in the Buffalo, Hamburg, Lockport, Niagara Falls, West Seneca, and Williamsville, NY area whose lives have been impacted by hearing loss and balance problems to restore stability and maximize their potential for independence, functional abilities, and quality of life. We know that you have a choice in audiologists, physical and occupational therapists, and hearing aid service providers, and we want you to know how much we appreciate that you have entrusted your hearing care to us.

I'm a current patient at Empire Audiology on Wehrle Avenue in Buffalo NY and have been going there…read morefor around 4-5 months now and just wanted to take a second to give the staff a shoutout about the terrific service that I've been receiving. From Amber at the front desk who does a great job of scheduling to accommodate my availability AND always follows up with reminders (both by phone and in text as needed) AND is always in a good mood!!!, to Dr. Lou who has gone above and beyond several times now to set me up with different aids to try and find a manufacturer that fits my needs. He has partnered with me to not only find the right aids but also to dial them in so that I receive the best output from them for every situation I encounter. Thank you to the entire staff for a wonderful experience!!! Best regards Jim Nutty

My aunt has been a patient of Empire Hearing for several years. I am so impressed with both Amber…read moreand Dr. Lou. Amber at the front desk has been wonderful to deal with. She is so helpful and pleasant every time I've had to call for my aunt. We had a visit with Dr. Lou this past Friday. He was so positive and explained everything in terms my aunt could understand. He explained all her options and stressed that we all work together as a team. When we left my aunt commented how nice he is. That's quite the compliment coming from a 96 year old who is not easy to please.

Went in for Vertigo and ringing in my right ear-they gave me a hearing test, which I didn't need…read moreand set me up with another hearing test saying I may need a hearing aid, before going back for still another appointment with them. If they can't fix you they should recommend someone who can help you, not lie to you. How long do you have to have this situation before getting the help you need?

this is in reference to the Lockport location. my daughter and granddaughters where there for an…read moreappointment and where made to feel a inch tall. my daughter was never told about a co pay. being a single mom with a 12 year old you don't have pocket money. the receptionist basically shamed her because she didn't have cash or. credit card and then proceeded to go in lobby and tell the other girl they had to reschedule because she didn't have the money for co pay. This person needs to learn compassion and get over greed. I have never in my day been told we can't bill a copay that is 100% bull . needless to say now my daughter is gonna lose more hours at work to go to another ENT to have my granddaughter ears looked at . Not only more money out of pocket but more time and gas to go to another location further from their home... from a very mad grandmother

Dr. Sobie is a member of Buffalo Medical Group. I went to see him after my dentist showed me my…read morex-ray that indicated the root of my problem tooth --I'd thought cavity, but it wasn't-- was pressing into a sinus cavity cyst. So the dentist wanted me to see an ENT doc before deciding if the offending tooth needs extraction. Dr. Sobie gently scoped the sinus area, and when that was inconclusive, ordered a CT scan. He was considerate and concerned and thorough. I recommend this otolaryngologist to anyone who requires this type of medical attention.