Dr. Niles is wonderful but his office is a nightmare. Calls never returned and questions never…read moreanswered. My guess is that the staff never brings the questions to him and they answer. Beware of the worst run office in weatern,NY!!!!! Doris N

I had cataract surgery over 20 years ago. I went from 20/400 to 20/25 vision with no issues to this…read moreday. Not having special lenses for reading I somehow don't seem to need them. Wonderful surgeon.

Oh yah DONT GO. You could prolly schedule an appointment somewhere else drive there get everything…read moredone. Drive back and I still wouldn't be done with my appointment

DO NOT GO HERE. Save yourself the aggravation and go somewhere else. They are completely…read moredisorganized. 7:15 appt arrived at 7am and no one was here. Doors opened at 7:30 and told patients aren't supposed to be scheduled before 8. Showed proof of text reminder and they also confirmed in the system. They did not review their schedule ahead of time and notify me. They also didn't notify me a referral would be needed by my doctor. The office manager seemed very unconcerned that I had now been there for an hour and a half and still no word on when I could be seen. Office Manager said person making appt said they told me what would be needed and I said how would they do that if they don't know which test was needed or what your hours of operation are? I never leave reviews like this as I figure waiting a bit is a part of doctors appointments but this was beyond ridiculous and the second time things were screwed up. They obviously need a better office manager. Save yourself the trouble.

Dr Paul Lee performed emergency surgery on me for retina detachment. Faced with sudden loss of…read morevision was certainly disconcerting and Dr Lee diagnosed my detachment and presented options and risks in a most thorough and professional manner. I opted for immediate injection of a gas bubble in the affected eye. This was followed by 3 sessions of laser surgery needed to weld the retina back in place. It as not comfortable to remain still in an upright position for a month as instructed by the good doctor, but I am sure glad I did! After 6 weeks and 3 surgeries my vision is returning to normal. I am indebted to Dr Lee for his demeanor, expertise and skillful treatments. Thank you! Thank you! Thank you!!

My son was referred here for an injury he suffered playing hockey. I can't say enough about the…read moreprofessionalism in the level of care he received. Being an emergency end of day referral from Atwol, basically squeezed in on a Friday no less! Many tests, thorough exam and consultation. More tests, time taken to explain thise tests and what to expect. Just fantastic. Your eyes are precious and this was scary!!! I consider him being referred here a blessing. We are 3 visits in and he has many more in his future. I expect the experiences will be consistent. He has a long road ahead and the outcome is still uncertain until the healing is complete, but I feel he is in good hands with a physician who cares.

I see Dr Ram at Retina Consultants, for an ocular nevus. The entire clinical staff is top-notch. Dr…read moreRam is very patient, explains everything and always calms my fears. The only issue I have here is there is one person checking everyone in, and this is a very busy office. Paulette, I believe her name is, is the person in this role. She needs to stop loudly complaining about the "new computer system" and speed up her own processes. The long wait to check in is due to her need to kvetch to the other woman(who checks you out), and Paulette does it with every patient. Most of the people seen here are elderly, and if you arrive later in the day, they will be quite backed up. Plan accordingly. I love Dr Ram, and all of the clinical staff.

Came for a routine eye exam that was covered by my employers insurance. Had a small change to my…read morevision prescription. Bought new glasses from Bob and Kevin in the visionary. Overall a good experience!

Dr is way overbooked and had missed a major issue (retinal detachment). He got lazy and presumptive…read more- as did his staff. Multiple calls and phone conversations of my problem left me with continued decreasing vision and incorrect phone misdiagnosis. Then when I forced my way into an appointment - after I told him my eye was blind - he did find the issue he sent me to a hack specialist that was better at treating dogs. Terrible recommendation. I did my own research and easily found the best eye surgeon around. If you're having vision problems - don't go here. They do have a nice selection of eyeglasses

I was here with a friend of mine who has very bad vision due to surgery. She has been through many…read moredoctors. I was totally impressed with the amount of time and care that Dr Jeffrey Calhoun took with my friend. He has the patience of a saint. I was unaware of some of the visual tests he had performed were even available for her. He was polite, honest and soft spoken. He spoke to her, not at her. When she had to speak to the optician, Greg was stellar in his line of work with prisms as well as his mannerisms. Talk about knowing his stuff!!!! From the moment we walked in the door and greeted I had noticed a friendly and clean atmosphere. The wait time was minimal and the time spent on my friend was unmatched by any business I've ever visited. I wish I had known about him years ago. I'm adding my own extra star.

I took my mother who is in her 90's to see Dr. Calhoun because I heard he was a low vision…read morespecialist. This is our experience and need to say that your experience may differ. Mom has macular degeneration. Dr. Calhoun had nothing to offer. But what really prompted me to write this review is his total lack of class and empathy for the patient. The poor guy really didn't have much personality and wasn't really a nice guy. But, whatever if he can help. Yes, mom has trouble with her vision and that's why we were in his office. I asked if he felt her vision was going to get worse. Right in front of mom he shrugs his shoulders and says "She can't see anything anyway." Real class "doctor" to say something so crude in front of a lady in her 90s. I hate to contradict his statement, but I took her to a real low vision specialist. This gentleman told me that her retina still has good spots and that the brain looks for them. Well, Dr. Calhoun must have missed that class. So, if your mom needs a low visin specialist, take this guy off your list. He's rude and another doctor proved he really isn't all that good. If you have to go here, see Dr Schwach. I had to see him for a problem I was having & he got me in the same day. He explained everything, was a great guy and very good at helping out and putting me at ease. I would seriously recommend you stay away from Dr. Calhoun. He didn't seem to be that knowledgable and absolutely has no class. He should know better. Also, the office/front desk ladies aren't the most pleasant!!

I scheduled my appointment online. It was very easy. I showed up on time and I was taken almost…read moreimmediately. My entire eye exam took less than half an hour. Everyone was very friendly, and I would recommend their practice to anyone.

If you need your yearly eye check, glasses or an emergency visit... you've checked into the right…read moreplace . I've needed all three in the past years ( especially the emergency visit ) and wow! THEY CARE! This practice leaves no stone unturned... The staff is caring and Dr. Legarreta is efficient. When you walk out of there - and he has several locations- you'll feel like you've been given the best care possible.

Went there for an eye exam Dr Fronczak was not very welcoming no smiles no good morning how are you…read morehad a bit of a stern/serious look on her face and a stern/serious attitude i didn't feel welcomed as a patient and she gave me the same prescription I already have thanks for nothing Dr Fronczak.

It's very difficult to change a first impression of a business but this office in Williamsville is…read morein need of a personnel change. The Receptionist is barely competent and has two speeds, Slow and Stop. She is overwhelmed by the simplest task. The "Tech" has got a very bad attitude and needs some more customer service training. The only thing good about my first visit was Dr. Fronczak. She's very nice, very professional and is in need of a new "support staff. Needless to say, that was first and last appointment.

great and close check found a basal cell area did not know existed. Had biopsied . Friendly and…read moreprofessional

I had eyelid surgery, Dr Hurley did a beautiful job. I no longer have eye irritation. He and his…read moreteam are so kind, explaining the procedure and the healing process. I appreciate them all and highly recommend Dr Hurley and his team.

On Main near Harlem is a standalone building with this eye dr office inside. Parking is in the…read moreback and there is plenty of it. I was surprised the doors were not easier to open, especially given the average age I saw in the waiting room. The waits are pretty long here. A little surprising given they require you to be on time. Waiting room is reasonably comfortable and once you see dr it's a good appointment.

After a serious head injury that resulted in the loss of one eye and damage to the other, I was…read morereferred to this doctor. I traveled over 2 hours from my home in Corning. The wait was always very long, but when it came to my turn I was the most important person in the world to the doctor at that time. Never felt rushed. I had multiple surgeries with them over a couple years, and was never disappointed. I wasn't willing to compromise my remaining eyesight to be rushed through an appointment just to keep on schedule. It's been many years since I have needed their specialty of service, but I can't imagine that time has changed the way they do business.