My best friend and I booked a spa day here for her birthday and there are definitely more pros than cons. The service was 10/10. They were very attentive to us from checking in to poolside service. The wait for drinks and food was not long at all either. The food was really good too. I had a great time. I am not sure if I would return only because there is very limited seating in the pool area. If you want to book a spa day just be sure you are there early enough to get yourself seating. However, I do recommend it is definitely worth it to go at least once! read more

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The wife and I treat ourselves to a couples massage after the holiday each year. Kelly's Spa at the Mission Inn is such a relaxing place with a very friendly staff. We grabbed a 50 minute couples massage that included chocolates and champagne. We were able to enjoy the spa facilities for as long as we needed after our massage and it was exactly what we needed. My wife took advantage of their nail care offerings while we were there and we ended up staying on property and enjoying their restaurants and bars as well. I recommend Kelly's Spa for any of your anti-stress, relaxation, or date-night needs :) read more

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I really enjoyed my time here at the spa located within the historical Mission Inn hotel. It's upscale and elegant. It's is a bit small, but the staff really make it feel like a personal experience. The massage was so good that I fell asleep. The whole day was such a deeply relaxing experience. 5/5 stars! I will be a repeat customer and recommend a visit to all. read more

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This place used to be so good. I've been coming here over 20 years. I love historic downtown Mission Inn and I love Kellys spa. Unfortunately it's gone way downhill. It's not what it used to be. The prices went up and the quality of service went down. I will not be returning. read more

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Have come here multiple times now and they are so professional! The hotel itself is luxurious and you feel so fancy. The staff is also so sweet and friendly. The only downside is the pool area in my opinion is very small and outdated for this gorgeous hotel! Not many seats around for lounging. I also love that you can do valet when you're coming in just for a spa appointment. Will definitely continue to be back (: read more

Kelly's Spa - Massage Near Me - Riverside, California

I definitely recommend booking an early appointment as it starts getting a little cramped up in the lockers the later you go. It's a small spa so it's intimate, but there's also only 3 showers and 2 restrooms in the women's locker room. Their masseuses and staff are extraordinarily friendly and helpful. I loved the service and they're prompt with getting everything cleaned up as it's used. I'm definitely coming back here again! read more

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Again I cannot stress how great this place it. Absolutely love the setting and ambiance. My wife and I came back for another massage and the staff there always kill it. Cynthia and Jessica are AMAZING. Very friendly and experts at their craft. My wife had the expectant mother's massage with Cynthia, which was much needed at this stage in her pregnancy. Jessica was incredible and hands down the best massage I've ever had. 5/5 you must go, don't listen to the negative reviews this place is great read more

My friends and I have been coming to this spa 4-5 times a year for nearly 20 years, which makes this review especially disappointing to write. We have always supported this business and paid premium prices, expecting a professional and relaxing atmosphere. On February 21, 2026, we were celebrating my friend's birthday. I booked a 50-minute facial for $350, expecting a high-end experience. Unfortunately, the service did not match the price. Mission Inn Kelly's Spa used to offer complimentary drinks and chocolates, which are no longer provided. The treatment room and spa areas were uncomfortably cold. Staff members were wearing jackets, and clients were asking for blankets. It is very difficult to relax during a service when you are physically cold the entire time. The relaxing lounge chairs have also been replaced with rigid living room sofas. At checkout, we waited patiently for the receptionist to finish her telephone conversation so we could pay. After waiting approximately 12 minutes, we were yelled at for being "too loud." We were speaking at a normal volume when Latoya raised her voice at us because she was on the phone. She stated that she "could not hear the lady giving her credit card numbers." This felt extremely unprofessional and embarrassing. Clients should not be reprimanded for speaking in a spa lobby, especially when a staff member is handling a phone call in a shared space. Customer service and basic courtesy should be standard, especially at this price point. The way this situation was handled completely ruined the experience for me and my friends. We will not be returning to Mission Inn Kelly's Spa, and I will not recommend this establishment. read more

Staff 10/10 Facility and cleanliness 10/10 Massage 10/10 First time here to celebrate our anniversary, wife and I was very happy with the all around service and experience. read more

Kelly's Spa - Massage Near Me - Riverside, California

Our experience at Kelly's Spa in Riverside, by the beautiful Mission Inn Hotel, was truly exceptional. We chose the Couples N' Courtship 100-minute package, and it exceeded every expectation. From the moment we arrived, the ambiance was romantic, serene, and deeply relaxing. The Italian villa theme transports you to another era -- it genuinely feels as though you've stepped into the Old World. Every detail is thoughtfully designed to create an atmosphere of peace and elegance. Emily at the front desk welcomed us with such warmth and kindness. Her smile and genuine care immediately made us feel valued and at ease. After being escorted to our changing rooms, we spent time in one of the lounge areas, which was incredibly comfortable and tranquil. The refreshments were fresh and thoughtfully selected, the rooms were spotless and beautifully maintained, and the music was perfectly set at a soothing volume. The Tuscan Villa Suite was simply perfect -- intimate, romantic, and beautifully prepared. We enjoyed an unforgettable massage experience accompanied by champagne and chocolate-covered strawberries. Every detail felt luxurious and intentional. Our massage therapists, Amy and Leesa, were extraordinary. From the very beginning, they made us feel completely comfortable. Their calm, soothing manner and professional warmth created an immediate sense of trust. Their skill was remarkable -- it was clear they weren't simply performing a massage, but truly working to release deep tension with strength, precision, and care. Their ability to combine strength with gentleness is admirable. At one point, I even drifted into sleep -- a true sign of complete relaxation. Their work felt like a beautiful connection, both physically and emotionally. Amy, Leesa, and Emily each deserve every one of these five stars, as does the entire team who makes Kelly's Spa such an indimenticabile experience when visiting Riverside and the Mission Inn. We are so grateful and cannot wait to return. read more

A beautiful experience worth the drive to the Mission Inn in Riverside. Luxurious surroundings and champagne or other beverages while you enjoy your session. Very upscale but worth the binge. read more

This is such a hidden gem in riverside. Paty, if you're seeing this, you are so sweet and attentive and you really made our day! Your hospitality is what the world needs more of. The only downfall is they got rid of the nachos! Kelly, bring back the nachos, please!! read more

I have been going to the Kelly Spa since it first opened. Over time, the prices for treatments have increased, but unfortunately the quality of service has not matched that increase. On top of that, a $40 tip was automatically added to my service, which felt inappropriate given that the experience was fairly mediocre. While the property's Christmas decorations are absolutely beautiful and the spa smells amazing, the 50-minute service I received was simply not worth $240. Many major hotels and day spas now offer significantly more amenities and overall value than Kelly Spa currently provides! Sucks cause it is so beautiful read more

Best massage ever! Recently visited Kelly's spa with one of my friends and I had a great time! This was my first time here so I wasn't sure what to expect but I must say, A+ service. This is an intimate and small spa, they provide snacks, complimentary drinks and waters. I went during the week so there were only a few other ladies there. Highly recommend and I will return! read more

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We made the trek out to Riverside to try a spa we haven't been to. We were pleasantly surprised, the hotel is beautiful... who knew there was a European vibe in Riverside! The ladies spa attendants were very sweet and helpful. They provided the best service we never had to ask for anything. We both got the celebration package that included a 50 min massage, 50 min facial and the use of facilities and hotel pool. Great BFF spa day! read more

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Fantastic service! 5 star I recommend the high tea first! I was pleasantly surprised

Where do I start. From the initial phone call with Alexa and signing up for the Gold membership to the amazing experience and massage with Lupe. This place is special. Their attention to detail is much more than I've ever experienced anywhere else. I have had many massage experiences in the past elsewhere. Thank you, so much Alexa and Lupe and most of all The Mission Inn Hotel/Kelly's Spa for an unforgettable time. Cheers, -Mike read more

Kelly's Spa - Locker room - Massage Near Me - Riverside, California

I recieved a gift card for a couples massage here and called ahead to book. Upon arrival we checked in at the front desk and were ushered to the lockers where we changed into our terry cloth robes and slippers . There is a eucalyptus steam room accompanied by rows of soft towels as well as hand towels soaking in a cucumber ice bath. The lockers also feature showers, restrooms and a small area to fix up your hair or makeup. If you've been to Glen Ivy , this locker room is on a significantly smaller scale but is also much nicer ! After changing we went to one of two waiting rooms. Each room features a fire place with seating and you will receive champagne or juice and as well as some nuts , dried fruit and a decadent piece of chocolate. There is also cucumber lemon water on ice. I prefer room one while I wait as it lets in some sunlight. Be sure to come early to your massage to really enjoy all of this unless you plan on hanging out after. Our masseuses came to get us shortly after and took us to our private area . The rooms are amazing - there is a fireplace and full bathroom. The tables are heated. After our massages we were free to use the pool for the day which we took full advantage of. (Be sure to get your pool key at check in by prioviding an ID to hold). Unfortunately the spa was out of service and the pool was ice cold. A repairman came around later and said they just started pumping warm water so we knew the pool would not be usable for the day. There is no music at this pool so we brought a small speaker and kept it very low to be respectful of others. There was a waiter that came around but the pool was busy enough that they needed two to keep up. We ordered cocktails as well as the chips & guac and the shrimp cocktail. Food is just ok and overpriced . We come here for the ambiance - we live ten minutes away but feel like we are on a mini vacation. I only wish we could have used the pool. read more

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$234.00 for a 50 minute massage. Kelly's Spa prices are very expensive now.... It's a shame

The steam room is in terrible shape. Lots of mold and lime build up. It smelled really bad.

Services: 2 polish manicures (one for me and one for my companion). The nail artist was very sweet and efficient. They gave chocolate and berries and water. Their nail polish is also quick dry which is nice! Would recommend, but heads up they don't do designs or acrylic/gel X read more

10/10! I have received multiple massages here , including a maternity massage. They have all been amazing seriously the best massages I have ever had , such a fun experience you feel like royalty here . They staff are so kind , respectful and attentive. read more

The spa is pretty although Lacks an indoor hot tub you have to go outside to use the hot tub and or the pool. When I used the shower, there was no hot water. I was freezing in the shower, which shouldn't be in a spa. Also in coming out of the shower, there was no face moisturizer or deodorant, and Kelly is promoting her products so she should've had some moisturizers and things to use for your skin. The facility however, is very clean and they give you wonderful things to munch on and the people inside the spa take care of you and are very attentive. The massage was subpar the masseuse concentrated on my arms and I needed my back done not my arms even when I flipped over she was still concentrating on my arms so I felt the massage was subpar. read more

My friend & came to get a pedicure for her wedding & it was the BEST pedicure we've ever had. Ariana was amazing! Super down to earth & really knows what she's doing. Will definitely come back specifically for Ariana! read more

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Upon entering the beautiful Kelly's spa at the Mission Inn, we were warmly welcomed with smiles, checked in and were shown to our lockers by the spa attendant. The women's room included the eucalyptus steam room, showers and the area/amenities to get ready in. My husband and I booked the couples in courtship which included the bath soak (in separate baths), body scrub and 60 minute massage in the private villa with choice of champagne or juice served with chocolates and Chocolate covered strawberries. We arrived early and were able to lounge at the pool and relaxation room. The relaxation room had cucumber water, tea, light snacks. Our champagne/juice with chocolate was waiting for us in the relaxation room with our name on it. We were separated in 2 separate rooms for The bath soak decorated with rose petals, water and snacks near the bath. The bath soak was smoothing on my skin and was then 20 min later to our couples villa where we continued our treatment. We started with the body scrub then the 60 min massage. This is one of the best spas and treatments that we have had and we travel many many places to different spas. The service provided by the staff from start to finish is 5 star treatment. We are locals and am surprised that we have never tried this place before. Love the staff and relaxing ambiance of the whole hotel. read more

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We originally went there for a girls spa day and were hoping to enjoy all the amenities they have to offer. We skipped lunch so we would be able to use the amenities before our massage. But when after we check in and had our robes on they let us know the steam room was not working. We then decided to use the jacuzzi we soon discover it also was not working! They normally offer 3 kinds of refreshing drinks and one champagne drink but again we found out only the "Calm" drink and champagne were available. It would have really helped to know that these things were out of order. I must say the massage was definitely a 5 star! And for this I may visit again. The women's locker room is very small and makes it difficult to change is there are more than 3 women in there. I must admit the aroma as you enter the spa is wonderful! All in all I enjoyed myself because of the company I was with and my massage! read more

Kelly's Spa - Massage Near Me - Riverside, California

Beautiful spa, the staff are all so friendly & attentive, the facilities are clean. Have had several services done.. massages & a pedicure, all were amazing! The pool area is soo pretty and lunch was delicious. Highly recommend, great experience every visit, thank you! read more

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Yes, it's pricey but I had the best massage I think I've ever had (and I get them monthly). Jason was my masseuse and he did a fantastic job. The spa is clean, relaxing and the service is top-notch. If you need to take a day to indulge, do it here. No matter which service you get, you have access to the relaxing lounge, pool area, eucalyptus showers, steam room and a station to get ready for an evening out or just wash up after your service. They really pay attention to detail and leave you feeling pampered. My only disappointment was the front desk staff, maybe they were new or not experienced but I felt they were a little unsure or disorganized in some way. They were friendly, but in a "I'm supposed to be nice to you" sort of way, not really genuine. read more

$174.00 for a 50 min Swedish Massage. This is insane!!! Kelly's Spa has increased their prices twice within this Covid pandemic. I've been a client since 2007 and seen the prices steadily increase, but I was okay paying $125.00 with all the amenities that came along with it. Such as champagne, fruit/nuts, hot tea, eucalyptus sauna, pool and the nice lounge to relax in. At $174.00 I'll go once a year and that's if I can get someone to pay for it....lol read more

Kelly's Spa is hands down the greatest spa experience you'll have in all of Riverside. Every time I go I'm hesitant because it is pricier than other places, but I feel so relaxed and new afterwards. I've only gotten massages, but there is much more to the experience. Steam room, relaxation rooms, etc. Tammi's hands are blessed by God, and I will request her from now on. If you're thinking of treating yourself, do it. Your won't regret it. I'd never be that guy sitting in the steam room with cucumbers on my eyes, cold towel on my forehead, and a nice glass of cucumber water. Never lol read more

Kelly's Spa - View after a nice massage. - Massage Near Me - Riverside, California

I've been a regular at this spa for sometime. Service is excellent! From the time you park to the time you head out. I usually come for the "celebrate connections" package. This includes a 1-hour massage and 1-hour facial. Prior to COVID it also included a cheese and fruit plate. Which I completely miss! I have been here 3-4 times post COVID and have not seen this come back. Also, price on this package has gone up by close to $100. Probably due to inflation. Regardless, it is worth the price considering the service and almost unlimited amount of champagne. read more

Kelly's Spa - One of the waiting areas. Pretty calm atmosphere. - Massage Near Me - Riverside, California

Wow! So glad my husband surprised me with a couples massage for my birthday. This spa is absolutely gorgeous. Really amazing decor and customer service. It definitely has the 'wow' factor. Great place to host a party! The robes and slippers are wonderful. The robe is super soft on the inside with a satiny type fabric on the outside-my favorite. The couples massage room was spacious and cozy. We didn't want to leave. I had a relaxing massage with Jasmine. My husband had a deep tissue/sports medicine style massage with LaJuan. He said that the massage was very intense, but he felt so much better afterwards and would go back. So if you like more pressure/intensity, ask for LaJuan. Jasmine is definitely a better therapist if you want something that makes you feel relaxed and drowsy. The waiting rooms were beautiful. We received complimentary champagne and chocolate. They also had tea, water, fruit, and gingerbread cookies! Only negative would be the women's lounge. It is small with only two sinks to get ready. And it gets super hot with the steam room and hair dryers. It was 78 degrees and I was super warm. Overall, loved this spa. Planning on going with my mom and one of my friends in the future! Great value, great experience. read more

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Had such a relaxing time and the staff was amazing and attentive. Definitely coming back to unwind.

I'm not quite sure what happened but I was tryin to purchase a gift certificate & as I was tryin to find the treatments to buy they put me on hold & then hung up on me!! Not Happy at all.i tried to call bck but I'm put in another que. Now judging from the prices, they don't match the customer service treatment that I just recvd!!! I was sending my best friend to this Spa because I've gone here when it was just the Mission Sp. Now I'm having 2nd thoughts considering the Customer Service that I just recvd.. Not Kool ladies...Not Kool. read more

Amazing experience. Came in for a couples massage. Nathan was my masseur and did an amazing job. The entire staff is very nice, attentive, and welcoming. Two lounge areas with complimentary chocolate, fruit, and refreshments. Locker room area included, restrooms, showers, steam room, lockers. A 20% Service free (aka tip) is also included and a cost reduction is provided for valet parking. read more

It's been FOREVER since I got a massage. Probably since the beginning of the year. Covid is messing sh*t up. My amazing husband booked a girls trip for my bff and I. Tbh, I didn't want to go. I wanted to do what I basically do every weekend. Sit at home. (Totally not my style) Damn you covid! Anyways, he booked a room at Mission Inn and made reservations for us at Kelly's Spa. He did say that it was going to be outdoors. I was wanting to cancel because it's been 100 degrees in mid October. (Climate change is real y'all) Last minute, I decided to keep it. My bff left it up to me. I am SO glad we kept it. We set the appointment at 10:15am so it was early enough that it wasn't hot. We were taken back and outside. Honestly, it was super cute. I walked in and to my left is a room... a really cute room. Looks like it usually used for couples massages or something. A full on bathroom in there with a jacuzzi tub, sink, shower, toilet. But, the set up for my massage was outside. Damn you Covid-19! I didn't care. It was cute, relaxing, and everything I needed. My masseuse was Cynthia and she was so so good. She's friendly, personable, and applied just enough pressure. My friend had Amy and she also said that she was amazing. A few things during this time... masks are required. Even during your service. The masseuse wear masks and gloves. Other amenities were not open. I'd totally come back and use the rest of the spa and get another massage. I left smelling like a basic b*tch. (Pumpkin butter cream) read more

Kelly's Spa - Outdoor table - Massage Near Me - Riverside, California

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Always a great time. We had a couple 50 min massage. Hailey was my masseuses, she was amazing, professional and I was so relaxed afterwards. Cynthia was my boyfriend's masseuses, she was amazing as well, professional, and he was so relaxed also. I can't wait until they start doing their Memberships again, so we can go more often. Great place everyone was amazing from the moment we walked in until we left. We stayed at the hotel and were trying to go back the next morning before we left for the steam room, pool and jacuzzi, but weren't able to make it. read more

Best massage ever! Kelly's spa is inside the prestigious Mission Inn. I highly recommend Jamie. She was extremely professional and provided the absolute best massage I've ever experienced. I would give 10 stars if I could read more

Nice but no longer the luxury experience it used to be. No more free valet. Inside the cushions are all mismatch and the loungers with fluffy blankets gone. Stingy about the champagne making it clear "you only get two and I'm writing your name down". Evie did my skin and was polite but wheeled everywhere loudly back and forth every minute or so on her chair. Clanged dishes in the sink and slammed cabinets. I started to go out to the pool but was told I couldn't unless I traded my id for a key card. I miss when it wasn't so tacky. Dont bother trying to call for a reservation - they won't answer or return messages. read more

Fantastic! 5 Stars all the way From the entrance, you can feel the shift in mood. Nice and peaceful. The check in process was quick, where you are shown the locker room right away. I cannot say enough about the staff. Super friendly staff who make you feel welcomed! Free refreshments upon entering the spa, including a champagne option with a house made chocolate truffle. The facilities were very nice and peaceful with a steam room, showers and lockers for personal belongings. The massage was exceptional, Davey really cared about my pain points and wanted me to feel as relax as possible. My wife received a wonderful massage from Cynthia, and said the same thing. Highly recommended!! read more