Been shopping with this company for 10 years, furnished many homes and rooms. I love that they…read moredeliver and assemble. A BIG PLUS, also, great customer service and are very accommodating to my needs. I highly recommend this store, they have a pretty good variety on site and in catalogs.

I love Bassett Furniture and have been buying products there for years. My experience on 9/16/25…read morecompletely changed that. As soon as I began speaking with salesman Bill Honan, I told him I hoped the sofa I was shopping for would cost less than 2k. We spent a very long time figuring out the options for a build-a-sofa, including the fabric/pattern. After that lengthy time I asked Bill what the final price would be, and he told me somewhere around $3,3PS IF THERE WAS NOTHING IN MY PRICE-RAMGE, BILL SHOULD HAVE TOLD ME THAT00. I was floored the price was so high and said to him "I thought we were keeping the price under 2k, like I asked you to do." His EXACT response was "I never listen to budget." The fact that he completely ignored my request about price from the get-go, and knew it the whole time I was choosing a sofa, is the reason for this negative review, and why I will not shop at the Bassett Fife store ever again. Frankly, I believe Bill should be fired. Is it really OK for salespeople there to ignore what customers tell them their budget is? I hope not. I went down the road and bought a sofa elsewhere.

This is an amazing store with incredible customer service. The throw pillows are the best I've ever…read morepurchased.

With the pandemic supply chain challenges, sizing requirements, and one failed delivery already, I…read morehad given up on couches, and resigned to live like a college student with a futon mattress as the sitting center piece. Happened into Kasala one Saturday afternoon. There was a couch that fit all the criteria, including sizing, color, style, and comfort. Very helpful service from Amanda, and a good price to boot. What?? - Kasala, will have it delivered to my residence, (not via a 3rd party delivery service) by this coming Friday?? Shut up! Sold. Couldn't have had a more user friendly and positive experience from the root to the fruit. Very pleased. Well, done, Kasala.

This place is such a magical spot. We came to get chairs for our dining table and just googled a…read morespot by where we were going prior and I'm so glad we made the spot. It was decorated for Christmas. We were greeted by a nice gentle man who works there named Jesse Parks I think that's his last name. He's worked there for 27 years. He guided us to the children's area and the Santa's corner brought my daughter a balloon and a candy cane while searching. He checked in us to make sure we were doing good. We got 4 chairs for a reasonable price and good quality. They had a wide selection and cool Easter eggs throughout the store. The trains throughout the store were amazing to look at! Jesse told us about the team that tends to them and a team that decorate the store for the holidays. It was such an amazing experience and such a cozy and welcoming vibe. We were pleasantly surprised by the fudge they sold as well. We will be back for the environment and fudge. When we checked out Jesse found us and checked us out and brought my daughter a deer stuffed animal and brought us directly to where they help load the stuff into the car. They helped us easily put the chairs in the car and I loved how they have a loading spot that's out of the rain. You can really see the care and time took out to cumulate the store to be what it is. I don't think I've ever gotten that great of customer service. We will definitely be back and just so happy to be surprised by the experience.

right now. not a good review. the visits were great. the furniture is beautiful, the prices ok. was…read moretold the one part of the delivery would be in first of week or mid week (We bought on a Sunday), then they called saying mid May. I called today and was told in a very nice voice that I was not promised a date and then I could either get a refund or I could wait For context and the reason for my frustration is we bought and paid for the furniture beginning of April after being told it was on the delivery list For that week. I actually chose to hang up rather than say something mean in the moment.

I purchased a bedroom set from PriceCo and was told it would be delivered within two weeks…read more Instead, it took about a month and a half to arrive. When I asked for a refund because of the delay, I was told I would be charged a 30% fee--something that was never clearly explained at the time of purchase. The lack of transparency, poor communication, and significant delay made this a very frustrating experience. I would not recommend buying from PriceCo unless you're prepared for long delays and unexpected fees.

We love PriceCo. They helped us out of a spot with a dining room set we purchased from a…read moremanufacturer who did not back-up their guarantee. PriceCo carried the same manufacturer products and they helped us advocate with the manufacturer. They also put together our misaligned furniture for a small fee. It saved me tons in having to send my set back east. We liked them so much that we purchased other furniture at a great price while we were in the store. We will always check them out when we need additional furniture in the future.

So pleasantly surprised by this place - we'd been searching for a decent leather couch in our price…read morerange of under $2k. Had been losing hope but then we walked in here!! There were two Macy's exact couches we wanted but they were too expensive at normal Macy's - but at this clearance location it was half the price! HALF! $2,200 couch for $1,100. Really beautiful couch for an incredible price. Very helpful employees too. They wrapped the couch in plastic for us and loaded into our truck!

Dropped in to see what was what. Lots of sofas and tables on sale! Carlos gave us his attention and…read morehelped us through our purchase of two nice armchairs that will go great in our new house. Great selection of furniture.

We've always had super professional customer service here…read more We had a problem with an order and they gave us store credit to solve the problem. No hassles. A lot of their furniture is from local USA and family owned manufacturers. Excellent quality and good reasonable prices for classic pieces. Great staff and very honest. Always recommended. If you have trouble with this family run business, you might be the problem.

This place is HUGE and filled with a nice variety of furniture and decor. Marty was the salesperson…read morewho helped us and she's as sweet as pie. She gave us plenty of space to shop but was always within earshot to get us a price on the items we were interested in. I'd highly recommend anybody looking for furniture to check this place out because they have so much variety and many customizations. We will be back to spend our money here.

Great personal communication and speedy scheduling! Kind and respectful service. Great pricing…read more.. Great experience... would definately recommend to all!

If you're looking for fast carpet cleaners with affordable pricing this is your best bet. This is a…read morelocal father and son business. They are reasonable with price and are willing to give you a better estimate after seeing your place. I had to reschedule the day before because the contractors didn't clear out my living room of debris. Owner was super understanding. My house was all completed after 30-40 minutes. The owners were super patient with us and waited until auburn utility came to turn on our water valve. I was quoted approximately $200 for 493 sq. ft.of carpet.

Had a mishap with our washing machine which pumped at water at an alarming rate. Before I knew it…read morewater was pouring from the ceiling. After emptying the linen closet and hitting the floor with the wet vac I knew we need to get a restoration company out soon. Called Servpro. They were at the house within an hour and stayed till past midnight. The crew of Eli and Frank were great. They moved quickly explained things in detail and got the ball rolling for the next crew. Can't say enough good about them.

Servpro came out late at night when my roof started leaking during a storm. They went up on the…read moreroof in the pouring rain and wind and got it covered with a tarp and got my ceiling dried out. Their quick action saved me from having to repair my ceiling.

Wow, what a find in downtown Puyallup! Just out walking downtown on a sunny day and found a…read morefurniture store with incredible pieces. The floor models are and excellent variety of rich, modern, textured furniture and accent pieces. They carry Flex furniture! Three floors of design joy. Very friendly and knowledgeable service. They are also a Hunter Douglas distributor. If you're looking for furniture that you'll love and that will look great through all your family's use. Head to Newell Hunt Furniture.

We have a less than a year old Hunter Douglas cellular shade. The loop cord broke and rendered the…read moreshade unusable. Called Hunter Douglas customer service and explained our issue. Hunter Douglas was will to replace the 10 dollar cord but would not cover the labor to remove replace and reinstall the shade. I thought this was not fair. Renee at Newell Hunt got them to completely replace the shade for 35 dollars shipping fee. That's customer service.