My husband and I were in search of a lift chair. We were greeted by Nathaniel as soon as we walked into the store. He took us right over to the lift chairs and started to share the features. He was very through and was able to answer all our questions. We also appreciated the story behind this business and how it has given back to the community. Good prices, friendly people, and great story!! read more

I purchased a bedroom set from PriceCo and was told it would be delivered within two weeks. Instead, it took about a month and a half to arrive. When I asked for a refund because of the delay, I was told I would be charged a 30% fee--something that was never clearly explained at the time of purchase. The lack of transparency, poor communication, and significant delay made this a very frustrating experience. I would not recommend buying from PriceCo unless you're prepared for long delays and unexpected fees. read more

We love PriceCo. They helped us out of a spot with a dining room set we purchased from a manufacturer who did not back-up their guarantee. PriceCo carried the same manufacturer products and they helped us advocate with the manufacturer. They also put together our misaligned furniture for a small fee. It saved me tons in having to send my set back east. We liked them so much that we purchased other furniture at a great price while we were in the store. We will always check them out when we need additional furniture in the future. read more

I LOOOOOOOVE Priceco and I'm so addicted to their store. I will shop here, not only because what their company stands for and provides, but their customer service is AMAZING, each time! I've work with Nathaniel, who is the Assistant Mgr, as well as Wes, who also was very helpful....even when it comes down to the delivery drivers...Logan and Luka and were so helpful, with smiles and because of their great customer service, I will definitely be using them in my future moving. Priceco has very good low prices and will even work with you on a price/bundle deal, they also price layaway services and again, they deliver!!! They even have a thrift side, which these items look brand new and I have bought several pieces...so before you go give ur money to any other furniture company, pls go there 1st and save you some money!!!! You will not regret this and tell them Chanelle sent u. read more

Excellent service. So much patience From Brian as he waited for me to make up my mind about what I would buy. He also understood my particular delivery needs and the team cooperated to have my furniture delivered the very next morning! Really appreciated this! Knowing what the company supports made me feel so much better about purchasing from that particular place! They have good quality furniture too; I definitely recommend the place! read more

Great place, great prices and serves the community with all proceeds going to charity. Awesome variety with numerous options

A friend purchased furniture for his new place here and was happy. For that reason I stopped here on my tour of the South end furniture stores. PriceCo has wide range of styles for great prices. I looked at one daybed that PriceCo has priced nearly $200 less than Wayfair. The bed cost less and I got to see it in person. Can't speak for delivery since I haven't made a decision yet but my friend was satisfied. read more

My Mom went to PriceCo earlier today. She and my Stepdad were browsing around for a new couch. Stepdad accidentally knocked over a Golden Retriever statue for sale. He ended up cracking it (although the piece is meant to look weathered, so I'm not sure this ruined the resell value of it). The sales associate was a complete jerk and made them buy the dumb thing. My parents aren't the type to argue or cause a scene either. Instead of making a $500 profit off a new couch, they made $40... I certainly won't be purchasing anything from here. read more

PriceCo Furniture - Statue forced to purchase. One star review. - Furniture Stores Near Me - Kent, Washington

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if you buy from PriceCo, they will bring you something different and they will not take it back. No refunds, Worst service, fraud in every detail. I regret the moment I walked in and decide to buy from them. No Black Friday sale in PriceCo all lies. read more

Let's be honest, most of these furniture places sell the same stuff with some having different labels on them. You have to go to a name brand store to get something other than that and you also pay for it. SO knowing this, we liked the idea of not only getting furniture we wanted but helping a wonderful program. The couch we got is so far so good and we are happy with it. It is not high end but we knew what we were walking into and it looks high end so we like that about it :). The sales process was very laid back and non-pressure. They spoke about the program they are in and were very nice young men. The delivery guys were super friendly and did a quick efficient job. We ended up purchasing a floor model so can't speak to the waiting for orders, etc. We came here on a recommendation and I would now recommend them as well! read more

Great staff. First time I've owned my own furniture in 27 years. Saved money, got wonderful service, and didn't get constantly bugged. Always nice to be left alone to wander and shop. Coming back when I need more. The candles they sell are awesome too. Found scents that I can't find anywhere else. read more

I can't imagine why people would give this company any less than 5 stars!!! They are on top of everything they do - they work harder than any other furniture store I have ever patronized- plus there other services make it amazing!!! And, it's non for profit helping each person one at a time!!! It's such so very sad that people don't appreciate what is truly important!!! read more

I am beyond impressed with the men working at Priceco. The moment I walked in I was greeted with a smile by Jonathan, and he asked if I needed help finding anything. I was on a mission to find a love seat and two matching accent chairs for my new house. He walked with me around the entire store and showed me all of the pieces that fit my description, and was patient while I went back and forth about what I wanted. He was very knowledgeable about their stock and the options available. Priceco is a charity-based store that provides rehab to young men seeking help. Even though the store is limited to stock on hand, there are so many great options and extremely low prices. I ended up buying two accent chairs and will come back to get a love seat in a couple weeks. I highly recommend Priceco and their amazing staff to anyone looking for great deals on furniture and wanting to help others in need. read more

They were my 1st choice to go to before anywhere else. I knew the money went towards charity but I learned about the program they do and I think it's amazing. I will for sure be back in there down the road if or when I need anything else :) To walk in somewhere and not be followed around and pressured and hounded for a sale was very refreshing. I'd gone in there debating if I want to do a full payment or try for the financing. The financing process was simple & quick. The whole crew there is just amazing. And delivery is half of other places, which is really great. I mentioned I am right off the stairs down a hall & hopefully won't be a problem. They said they'd get it in. So couch was too long to get in at the narrow angle. I'm on the second floor so the 3 delivery guys end up hoisting it up and going through the patio door! They were quick even with the delay of trying to figure how to get it in. I was really worried because this was the one that I absolutely just loved & didn't wanna go anywhere else. Plus with having a kitty cat leather is not an option so I'm a little bit limited on what I can get. I am so glad that they were able to get it in here. I absolutely love my new couch! read more

If there's less than one star I would given it to those guys. They're the worst! I asked to buy 3 headboards and got delivered 2 instead and the guy over the phone "Sam" refuses to return the item. I asked for driver to reroute to pick it up and they refused. Those type of people will go out of business soon. BE CAREFUL THEY DO NOT DO REFUNDS. read more

I came to Priceco looking for a recliner.Trenton was super helpful and helped me find just the right one. It looks great in my den/office. The movers who delivered my recliner were friendly and efficient. I had a great experience at Priceco and encourage others to give it a try if you're looking for home furnishings. read more

The fact that this is a non profit and they help people who are recovering from addiction and get them working is what's getting the 5 stars. We got help from Noah and the whole team was awesome and we hope the boys go a long way with their recovery. Awesome atmosphere read more

Excellent service. Yes, there was a mistake. One of the sofas was cracked at the manufacturers, most likely.Priceco was prompt and resolved the issue in the same day! We will buy again! The sofas are comfy, solid and perf for our home. read more

PriceCo Furniture - Little love seat sofa - Furniture Stores Near Me - Kent, Washington

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Awesome customer service namebrand furniture discounted prices what more could you ask for. Sales representatives are knowledgeable friendly Had some furniture delivered delivered. Arrived on time furniture in perfect condition thank you to priceco. The two sales representatives that helped me are awesome thank you Kellen Dema read more

Be careful of merchandise. Apparently good program. Be sure you get a receipt. No warranty on some stuff, they don't mention this. Lots of stuff that has problems that they can't fix. Again, apparently good program for the guys working there, who are nice and at the mercy of program directors. read more

Decent product. I shop here for the program. They hire addicts that are living in their rehabilitation center to work off their cost of living. They built a program for them to get clean and working again. read more

I bought a dresser and mirror from price co and paid for delivery and assemble it. when they brought it they damaged our wall with dresser also the pain came of from dresser when I contact to store the store manager said you did it and my guys said they did not do it which is funny and he said we are not able to replace it ( they have it available) only we can return it. make sure how is they customer service when you purchased from them. read more

1st let's get this out of the way. A program that teaches young men in recovery life skills, they are not paid and everyone of them were great to work with. The salesmen I worked with was knowledgeable and helpful. The items I bought were nice, you get what you pay for. Items seem to be priced appropriately. The delivery was in the time frame they told me. The delivery guys were professional. Haven't had the items very long (less than a week), but so far I am happy with the entire process. read more

I love the idea of helping people with addiction to recover and be reintegrated into society and sell furniture and home goods, but a year later I still feel bummed out that I ever spent money here. The couches we bought over a year ago are just flat out cheap and crappy. The cushions flatted in our the first month! I'm not even overweight! It's just me and my boyfriend using them! You can here the springs contract and spring up when you sit on or stand up from the couch. Just poor quality. This past summer we moved and hired them to help us with the move. We paid a fixed rate for 4 hours. I ensured they would be ready to move my bed, it's expensive and it's heavy. They assured me that they were capable of moving it. And I believed them. They came to my house at 3 pm and this guy was just like a tornado in my apartment. Picking things apart and not being careful with fragile items. He then got to the bed, removed a box spring and left the mattress hanging over the metal frame. Again, this bed is HEAVY. I told them to be careful with it, and this guy just mindlessly starts taking it apart on it's own. I asked him to please be more careful and he rolled his eyes at me! We finally get to the new apartment, and they literally threw my 4K mattress on the dirt floor! No moving blankets, no nothing. My bare mattress was on the ground. Then all 3 of these guys moved it from the ground and I watched them drag it into my house. They ruined the springs on the bottom end of the mattress. They left my house at 5 pm. I paid for 4 hours and they rushed through the move so carelessly that they finished in two hours. I bought insurance from them and put in a claim for my mattress but the guy who was helping me with the claim was such a jerk and honestly looked high (not on Cannabis) when I met with him. After being condescended on by these guys with the claim, I decided to go through my warranty claim and the experience was so much more professional. Just avoid these guys if you want a stress free purchase and a professional business to work with. read more

I'm giving two stars because of what the company's about, but trust me, I'd prefer to give one star! I bought a couch 11/25/16 & was told it would take 4-6 weeks to make the couch, chair & ottoman but salesman said that's worse case scenario, most likely it would be 2 to 3 weeks. I called to check on the status on week 3 & was told at least 2-3 more weeks. Yeah okay well that's what the guy said originally so it's whatever. Well according to there timeline I should be getting them this week. Well, just called again to see when they were planning on delivering. Guess what... now it's pushed back to the end of January!!! I bought a house 11/16/16 and needed a couch asap because I have nothing to sit on. Waiting 6 weeks was pushing it (since they said 2-3 most likely) and wouldn't have purchased knowing it would have been 8 weeks (we'll see if it extends again). So if you want a quick turnaround with an honest salesman, seek other furniture options. **UPDATE** Changed to one star.. It's Feb 1st and guess who still doesn't have any couches?! It is now 9 weeks. And called to get an updated AGAIN... supposedly they are shipping from Mississippi tomorrow. So that means next week I could potentially get them. (you know many times I've heard this?! About 12) So potentially 10 weeks for a delivery!!!!!!! WTF Left a message for Randy the store manager, we'll see if I get a return call. *** Second Update*** Never got the couches. They still couldn't deliver and said they were still making them. They refunded my money. That was the least they could do. Went to Old Canary in Sumner, bought a couch and delivered the next day. read more

Hi to everyone who read this review I wanna share my horrible experience with price co customer service I bought two queen bed from them one of theme the light which is on the topper firm has a problem and I try to call theme right away and let they know but they said it is not up to theme and it is my responsibility to take care of it I waste my money to do business with theme. read more

Love the Program and people are great! But do not purchase from them. We have sent a lot of people their way because we felt strong about the program and wanted to support them. We also purchased a bed, sectional, sofa and a table. Here is the issue In August we purchased the sectional for our formal living room, at Christmas we noticed two marks on the furniture (at this point the unit has had less than 10 people sit on it, and no animals have have been near it). We called the furniture warranty company and were told it was a Mfg defect and to contact the store. We did immediately after several weeks we contacted them again with pictures etc, again this was lost and we had to follow up now February. We were told by the store it was not Mfg issue and to turn it into the warranty company. We have been fighting with them ever since. We finally were able to get the mfg contact info from the store and called they said the store is aware of the policy abandoned they will cover it. Calling the store again we were told it is not a mfg issue and to just tell the warranty company what am we did. This has been the conversation over and over so we now have a $1200 with mfg failure that no body will cover or repair. Not only are they not willing to help but continue to accuse us of damaging it. If I could admit to it I would but everybody except the store says it's clearly a flaw in the material! DONOT BUY HERE! read more

I thought this store was great. I really thought everyone was provided great customer service. They were so accommodating and overall did a fantastic job. Their delivery fees are pretty inexpensive and the delivery crew did a great job! read more

There's really nice furniture and the proceeds go to charity. Check it out before you go anywhere else!!!! read more

Rude. Trashy. Immature. And those are the nicest words I have for this place. I'm not quite sure what their "mission" is, but their presentation is to not care about customers and have no shame when it comes to displaying immature behavior when customers are around. The manager thinks he's "funny" by teasing potential customers, and if you have a real concern via telephone, you'll get a pubescent attitude from a "Salesperson". It also didn't sit well with me when the sales guy told my husband that we wouldn't need to pay for delivery because we could easily move it ourselves if we "got another guy to help." Oh little old me, how will I ever help move a table with my weak woman arms and legs? Must get a man to help out because I am useless if I'm not serving 'samiches. read more

A great experience start to finish. Wide range of styles available. Delivery quick, price very reasonable and haul off of old furniture available for a low fee. Delivery men Justin and Dane were the best -professional, friendly and extra helpful. So glad we chose Priceco. read more

PriceCo sold me floor models at full price and didn't tell me. When I called after learning that the sofa delivered was a floor model from the deliver person, PriceCo said "well the sales person remembers telling you that you were going to get the floor model" turning the situation into a he said she said and ultimately saying well there is no discount to floor models anyways (which is a standard practice of retail establishments) and telling me that they no longer make this sofa (all of a sudden) and that the one we got was the only one left. It was horrible as a customer to be told, well your sales person remembers telling you it was a floor model and you as the customer are wrong. Never shopping here again. I gave two stars because I like the idea behind the company and the prices were decent. They just didn't tell us what we were getting, and made it seem like we were getting brand new items. Not floor models. Our invoice didn't disclose that we were getting floor models either. And they still told me that since our sales person recalls telling us that it was the floor model we were getting that they were going to do anything. read more

Customer service sucks, my husband and I saw a couple of sales people peering at us as we were coming in, when we entered, they turn there backs on us, didn't acknowledge us, rude!!! We were looking f?to spend, we wanted a new bedroom suite and dinning room table and chairs, I didn't have the heart to spend our money there, instead we left and went to Basset Furniture and the customer service was the best, we got what we want and it's better quality too, you get what you pay for thanks to your lack of CS PriceCo:-) read more

Buyer beware they are more then happy to take your money and sell you a protection plan for your furniture. My husband and I had been into the Kent location before to buy a mattress it wasn't the best mattress but it served its purpose. We decided when we purchased a new home in August of 2017 to go back to the Kent location. We went in to furnish at least three rooms. We started with two rooms by buying a sectional for one room along with a coffee table and a couch recliner for another room. We paid extra for them to deliver it. We purchased the montage protection plan. In December we noticed that the sectional had two different places where the material was fraying. I called the store in Kent. I was given the protection plan montage information to contact them to have it fixed. I called montage and they said it wasn't them because it had not even been a year yet. Montage told me to take it up with the store because it would be a manufacture defect. I called the Kent location back and the manager asked me to send them some pictures and they would get back to me. It is now the end of April and the Kent Price Co is telling us that it will not be covered. This sectional is not used very often my husband and I are Rarely in this room. This is not something that we had done. If we had done it we have montage it supposedly covers damage. We are tired of the store accusing us of doing something to the sectional. My husband talk to the manager and was told you just need to tell montage what you did to it. Please save your money and time and go somewhere else to buy furniture. Go someplace where the manufacturer stands behind their product. I have went through some of the reviews and it sounds like the manufacturer does not stand behind its products. read more

I would give this a negative rating if that was possible.biggest scam ever. Bought a couch/loveseat in Nov 2014, along with extra insurance. When it was delivered it came in boxes without instructions. The back always slid to the right....We called & were told to just lift & slide it to the left. Now, 2 years later the springs are coming thru the seat & the padding is pulling away from footrest. Emailed the insurance company with the information to process a claim. I explained about the springs & footrest causing back issues & also mentioned the issue with the back of the couch with 2 years of aggravation of constantly pulling the back over to the left. Because I mentioned that, the insurance company denied it because it was past the 30 day time to report an issue. I have sent 2 more emails to have them reconsider the new issues & haven't received any response. My husband went to Priceco on Dec 29th 2016 to get their help to solve this issue. After 20 minutes on the phone to the insurance company the person at Priceco said there isn't anything they could do now, since the people working there 2 years ago should have corrected it then. Sorry but there was nothing he could do. We were trying to buy local & support a charitable shop. What a bunch of liars & thefes. We will be contacting out attorney general's office as well as a local investigator from a TV station. BEWARE... DON'T BUY FROM THEM..... read more

Wow, Wow,Wow So not ever shopping there again, Worst place I have ever done business with, Bought our entire living room set there, Along with two recliners, One of the recliners feels and rocks side to side like it`s falling apart, When asking for help to resolve the issue with the recliner I had to call the store first, Gentleman on the phone asked me to lie to the insurance company we did purchase with the furniture, I would do it, So We sent 4 letters back and fourth to the store, They finally sent two men out to look at the recliner, After a week I did get a one sentence not back from the store telling us that they found nothing wrong with the recliner, I so wish I could post the note for you all to see how they handle there customers, Such a sad place of business and to advertise that they donate back to the community. They need to take a step back and take care of the customers so they return to there stores,, DO NOT SHOP THIS STORE AT ALL!!!!!!! Carol Williams read more

I purchased a bed at PriceCo and the service is horrible. They will say just about anything to get you to buy the item and you find out later it is not true. They charge an additional $75 to deliver a bed and $50 to haul away the old one which was fine but what was not fine with me is that they want you to not only pay for them to take away the bed but to provide new plastic to wrap the bed in (like I have a gigantic piece of plastic laying around). I checked other stores and they just provide this they don't expect you to get your own plastic. They told me St. Vincent De Paul will take any bed any condition for free so I decided to buy the bed and do that. I found out that was a lie they do not, only if the bed is in good condition. I called them back to see if the delivery people could at least put my old bed in the basement for me and he said it depends on how busy they are. I just paid $75 for this service and they can't even do that. I was told I was getting the white glove treatment but the delivery guys said that was not so and that I only paid for the bed to be delivered and left in the box. Luckily unlike the people in the store the delivery people were great. Getting the bed delivered was another story. It didn't come until 8pm after numerous calls and being told they were just running behind. I finally got a mgr who found out the mattress wasn't even on the truck!! If you buy anything from them I would not do delivery as they really don't seem to know what they are doing. After this fiasco you would think they would at least offer to not charge for delivery or take some off the price but no. You pay the same whether you get bad or good service. They really don't understand good customer service and how to retain customers. read more