This just feels dirty, I would compare this company to ambulance chasers. Had an unfortunate leak,…read morerecommended by the plumber, great communication by the office, from there it was downhill. I get an absurd estimate, included was "Emergency Call - during business hours". I called to ask about some of the items and was met with such an arrogant attitude, I decided then and there, I wanted nothing to do with this company. Stay away, if you have to, don't take the referral. Do your research, make the call yourself.

At the end of the day we had a faulty shower pan. Our experience with this company has been poor…read morefrom start to finish. -technicians claimed they could get the insurance to cover -damage done to surrounding wall and floor to assess the problem was excessive to the actual situation. -Did not even dry up everything that was water damaged -Did not communicate what would happen with the drying process or timeline or when they would even return for their equipment or if we had another room to sleep in once they started -After insurance would not pay for everything their billing company has been horrendous to deal with. No consistency or communication passed on between callers/account managers. Do not recommend at all.

My wife decided to hire ave construction after interviewing of course quite a few other contr…read moreAbsolutely Outstanding Service from AVE Construction! If you're looking for a construction company that delivers exceptional quality, outstanding service, and true professionalism, look no further than AVE Construction in Port Orchard! From start to finish, the experience was excellent. The quality of the workmanship speaks for itself, the attention to detail is second to none, and the level of care put into the work really sets this company apart. It's refreshing to work with a company that takes pride in what they do and genuinely cares about delivering great results. Communication, professionalism, and customer service are just as important as the finished product, and AVE Construction truly stands out in every area. They make the entire process feel smooth and stress-free, and their commitment to quality shows in the finished work. Good contractors are hard to find, and great ones are worth recommending. AVE Construction is the kind of company you want in your corner when it comes to your home or construction project. If you value quality craftsmanship, dependable service,and good honest prices from a company that takes pride in its work, I highly recommend giving them a call. Five stars all the way! Thank you, AVE Construction, for setting the bar high and showing what quality construction and excellent customer service should look like!

This guy is a scam artist. Promised a basement remodel to be complete within 2 weeks....5 months…read morelater it was finally done with zero changes to the original plan. The reason it didn't take longer? My wife finished the work for him because we needed the project finished! His sent one guy to do a two-three man project and he was incompetent. Every part of the project he touched, he had to redo THREE times. No exaggeration. When confronted, he informed us that we were not a priority because he was taking us on as a "charity project". Excuse me?! Don't worry, he charged us almost $10k over our originally agreed upon price of $15k even though we never changed the scope of work.

Had to beg them to show up for first appointment. Left trash all over our driveway. Asked them to…read moretake the trash away several times, no response. Showed up on wrong date to finish install. Installed stove that fills the house with massive smoke every time. I sent many messages asking them to come fix it. No response. Shouldn't have paid them. Don't hire them. (This is the first bad review I've ever written. I'm usually very nice, but they just wouldn't respond and correct their screw-ups. Had to do it.)

Guy named Sam came to my house for a chimney care estimate and air duct cleaning. Lied to me about…read moremy chimney having emergent issues and rushed me to pay him $3000 for repairs, and additional $1000 for air duct cleaning (an estimation based on the price of $69 per vent), and lied about me needing to pay $15,000 later if not having him repair it immediately. Multiple inspections show that my chimney only needs a cap, a deep wash, and a replacement of flashing. For air duct clean, he appears to know nothing about it and gave this ridiculous price of $1000. I regret paying $200 to have him vacuum from my air inlet for less than 5 minutes using a tiny machine. Dishonest and unprofessional.

We have hired the Glam team twice over the last couple of years to clean our home. Both times I…read moreprovided a list of tasks I needed to be performed and both times they disregarded my list; seeming to only be able to follow their prescribed cleaning process - often spending time on areas that are not important to me or my family. First time: We agreed on two people for two hours and I provided a detailed list - primarily making beds, cleaning/dusting horizontal surfaces, and ensuring the bathrooms and kitchen were clean. They ended up spending three hours, charging $80 more than we agreed upon. They did a great job then but performed a number of tasks I didn't request (like detailing baseboards or low-visibility areas), so the extra time was not value-added (value should be defined by the customer). Also, the shower doors in the master were off the hinges and the rollers were torn off of the glass. I didn't complain then, and about a year later decided to give them another chance because they did do a good job. I was just more adamant that I wanted my task list followed. Second time: I asked for 1-2 people for 2-3 hours and they sent one person for three hours. I got no feedback that my list would be a challenge to complete by one person at that time. I have cleaned this house many times myself and know that what I asked for could be easily accomplished by one organized person working diligently. They could hand sent two people for three hours. I just figured they were short - handed like so many businesses and trying to make it work. I specifically emphasized the kitchen and bathrooms be visibly clean. My guests sent me the attached pictures - coffee stains on kitchen counters, food particles on the oven handle, etc. When I contacted Glam, they said there hadn't been enough time and that they'd spent most of their time in the master cleaning up "soap scum". I surface cleaned the master myself and there was no soap scum on either the tub or the shower. Look at the photos - does it look like a cleaner worked diligently in that bathroom for THREE HOURS? I asked for a $70 refund out of $180, they gave me $35 and I had to refund my guest more than that and I still got a bad review. Unacceptable. If they had followed my list, or been honest that they don't follow directions from the client; this would have been a satisfactory transaction. Oh, and the shower door in the master was off its tracks again - propped up so it looked like it was shut, but when I tried to open it, it nearly fell off on top of me.

So I needed a cleaning company to clean my son's apartment after he moved out or I would have never…read moregot my deposit back. My 20 year old college student was not very responsible for me putting my name on lease for him. Anyways I called the glam team and to my shock one of the owners of the company answered. His name was Kenny, they set a time for later that day to come look at his unit and give me an estimate. Kenny and his wife Talia Lincoln were very professional and gave me a great estimate, due to my son and his friends it did end up costing a little more. They sent me pictures and explained why, I feel like they gave a great deal! I have them clean my house now, at least once a week. They are wonderful people. Well I hope this helps you choose their company, because they really are a small local business and family owed/ operated!

Before listing my property on the market, I hired David to help out with the remodeling. He was…read morecontracted to install backsplash & floor tiling for the kitchen & bathroom. David also was tasked to replace the tub/shower and reconnect the plumbing for the kitchen & bathroom. Overall, David did an excellent job. He conveyed utmost professionalism and clear communication the entire duration. David's price was very fair and he was able to complete everything on schedule. Furthermore, David patched up a wall for free. If you are looking for a knowledgeable & honest contractor, I highly recommend giving him a try.

We had the misfortune of dealing with Tim who left us hanging while waIting for an estimate; he did…read more not respond to calls or text messages, so he lost that $5000 job. When discussing the possibility of completing handyman work, he indicated that he was NOT interested. Do not count on TIM, I you have the misfortune of meeting him.

Needed mold removal. Made the call, the guys arrived at time arranged. They did an inspection…read moreand quote at the same time explained what was going to happen. Scheduled the time for the work to be done. They arrived on time both days and briefed me constantly on their progress. Day of work they arrived on time and started right away. They briefed me throughout the work. Final day approached and they completed the work hours less than the anticipated date & Time. The work is just beautiful. I will hire again!

I requested quotes for a dryer vent cleaning, and they had availability for today. Prior to the…read moreshowing up, I got a quote for $99 dryer vent only or $199 for a house. I asked them if the $199 was for the house, adding that I got a quote. They agreed $199 for my 1350 sq/ft single level house. Two show up & immediately told me that it wouldn't be $199 but $700 because it'd take them 3 hrs. They said they'd do the dryer only for $150. I needed my dryer, so I opted for the dryer only. From them arriving to them leaving was only 30 minutes and I was charged $150 for the dryer only. My dryer is working again. Will I ever use them again? Heck no! Only if it was an emergency & no one else was available. I feel that they changed what was promised & overcharged me. They thought I was happy paying more for less & asked that I leave a review. But, you may feel differently than me. My dryer is working again.

Update 2/20/26…read more Unfortunately, despite Jarel coming out and securing the toilet again, in just a few days it started to move again and this time it leaked. Now, I want to provide a fair review so please consider the points below: I called Jarel and let him know. He responded very quickly and offered to come out the following week to evaluate. At this point I decided to reach out to another contractor (and because I had an active leak that couldn't wait). The trouble with this toilet is that we do have a very slight slope on that floor, so I cannot fault Jarel 100%, and I do feel he would genuinely try to fix the issue, but in the end I do think the toilet should have been properly leveled in the beginning (or even second time around) to avoid this, and is ending up costing us extra (time, money, and stress) to correct. I hope that this review does not paint the business in a bad light, I'm sure Jeral is a competent plumber (our other 2 toilets work just fine), and he was nice and apologetic about this experience, but I hope this review provides an opportunity for reflection and improved service for future customers. -------------------------------------------------- 6 month update. The upstairs toilets are working no problem. The downstairs one started moving a little bit with pressure. I reached out to Jarel and he responded right away, was out in a couple of days and took the toilet off and we found that the outer ring of the flange broke at the bolt. He bought a repair ring and installed everything back within a week. Everything is working again and he didn't charge me a dime (I offered, he didn't take it). That's a sign of a good, honest person who stands behind their work. Thank you Jeral.

While I didn't use Pure Stream, Feral was the only Yelp respondent to come take a looked at no…read morecharge. All the others either charges $170 to over $200 just to swing by and assess my project, leaky outdoor faucets. Jeral inspected all three and explained how the vacuum breaker seals worked and were operating as per spec, typically dripping for a short while after shutting off. Very friendly day, professional startup and LOCAL!

I had NW water & Fire restoration come out to take a look at my business office leak. He was able…read moreto connect with a plumber to stop the leak and dry out the affected area. He was communicative and helped me understand what happened. Thank you!

We recently used this business to help us dry out a leak in our basement. It's a family owned the…read morebusiness and I worked with Pavel throughout this service. We appreciated that he always answered the phone when we called and he was always respectful and polite. However, this is a new business and they have a lot to work out before they will hit their stride. It was clear they had a lot of active clients when we called and in hindsight he probably should have told us he didn't have the bandwidth. Instead we were told specific times to expect them to show up and never once was the time accurate. I always had to call after it was 10-15 mins late past the promised time to get an update, only to learn it would be hours later. What took place each day and discussed with my partner and I was also not documented so we had repeat conversations. Getting an estimate and understanding costs was also not flawless and if you go with this company make sure you get that all up front. Also know if you don't pay cash they will charge you the 3% credit fee which in this line of business is pretty surprising and a reason I would not go with a company if I had known ahead of time. Overall, I think this company will get better as everything listed out is fixable but time management and honest expectations need to be improved. Our basement is now dry :).