I contacted Rudd for a routine electrical inspection. They were at my house and resolved my…read moreelectrical issue within 48 hours. Very timely and good communication throughout the process

Great communication, service, and professional representative at a reasonable price. They showed…read moreup on time and kept me apprised off all they were doing to repair and do maintenance on our AC unit. Diagnosed issue quickly.

Salesman was a nice guy, but I believe he wasn't trained properly. It appears that 1st Choice…read moreQuality Heating and Air uses inaccurate information to create more expense for homeowners. Their estimates are loaded with equipment not needed or removal of no existant systems. Lastly, the hvac estimate included equipment used for ductless systems, which should have been provided separately with a ductless installation estimate. This appears to be poorly assembled items and expenses meant for customers who lack understanding and knowledge of what constitutes a. HVAC while showing the contractor's lacking knowledge of ductless systems. Lastly, moments after the gentleman left, I got a call from a scheduler asking if I wanted to schedule a visit for 1st quality choice HVAC. Something's amiss.

Incompetent employees, terrible customer service, ridiculous pricing! They actually broke our HVAC…read moremotor then blamed us! Had to call another company to fix their mistake. Would never recommend them!

At first introduction this company had a good first impression. They were assigned as a second…read moreopinion by American Home Shield and did a thorough evaluation of our HVAC. The problem is that they never submitted their diagnosis to AHS. I requested it countless times and even tried to help by telling them that the SmartSheet App will make submitting it easier on him after he told me that " Yes I just can't get through to Ahs. So I've been emailing also" and "I can't sit on the phone for 45 minutes" It has been almost a month since this company was assigned and the diagnosis has still not been submitted so a new contractor was assigned. This goes to show that the owner of this company only cares if the customer is paying out of pocket and that he does not have time for customers from a warranty company. I even gave a good review with American Home Shield after their inspection because the first impression was so good. I wish I could take it back .

I have mixed feelings about this company and would never want to write a bad review about a local…read morecompany, but I'm very disappointed with the way Strickland's Heating and Air me. For years, I always called them when I had an issue with my A/C.....they always came quickly, had reasonable rates, and fixed things quickly. They even installed a new A/C unit for me for a very good price. I would highly recommend them until this past week, when I made an appointment with them and not only did they not show up, they ignored my text and voicemail asking where they were. No apology, no excuse, nothing. I know it's a busy time of year and if they had to reschedule, I would understand, but to totally ignore me is unacceptable and they have to know it. It makes it hard for me to ever trust their service again.

Heather was very courteous and friendly in scheduling Josh at a time that best worked for me. I…read moredon't usually get home from work until after 5:00PM. The AC at my residence was blowing warm air and was not cooling. When it did cool, the house could not maintain a constant temperature. The AC ended up running non-stop, 24 hours daily. I'm not looking forward to seeing what my electric bill is for this month. Josh arrived on Monday afternoon and was kind enough to wait for me until I got home. He called and asked me if my AC was on. I told him that the compressor or outside fan was running when I left the house that morning. When I checked my phone, I saw that the AC was running. During the course of the day, the temperature in my home had risen from 76 degrees to 80 degrees. Josh told me the fan outside was not turning, indicating that the outside unit was not operating. When I got home, the thermostat was reading 81 degrees. I left the door open to try and let the house air out. Reluctantly, there was no breeze on Monday. After thirty minutes with the door open, the temperature on my home thermostat had risen to 86 degrees. On Sunday, I applied a wet-vac to the two drain lines outside. Despite no water coming out of either line, the bottom line did start to drip again and the outside fan turned itself on. The air inside the house was still not blowing very cold. I tried turning off the unit and running just the fan, in case the coils had become frozen. After several hours, I turned the AC back on and put the fan in "auto" mode. Again, all I got was slightly cooled air. Luckily, despite the AC running constantly, the house cooled a slight bit after the sun went down or usually between 9:00 and 10:00 PM. Josh checked my refrigerant level, found it to be borderline low, and worked on my unit in the attic. To my delight, the compressor was still fine, as was the capacitor and coils. I bought the Lennox Signature Series AC new in 2021. Three years later, it needed a new compressor and 11 pounds of refrigerant. All the refrigerant that the AC had in it prior to the compressor crashing in 2024 had leaked out. Lennox provides a 10-year warranty on parts. Labor is additional. The cost of labor to replace the compressor and Freon amounted to an extra mortgage payment for me in 2024. I was just informed that parts for Lennox and Carrier are manufactured overseas and are often difficult to find replacement parts for. I was also told that it's not uncommon for a Lennox to have problems with the compressor or coil after just a few short years. In hindsight, I wish now that I had not let my brother talk me into buying a Lennox. I told Josh that I almost went to the hardware store on Sunday to buy some spray-on coil cleaner. He advised me to not spray anything on those coils or fins. Thank you for your professionalism and your prompt service PROS. I look forward to a long relationship with you.

We had a leak in our ac unit. Wes came out, diagnosed the issue, and gave us a quote. He was the…read morebest price of 3 quotes. Not pushy, but professional and knowledgeable. The replacement was scheduled easily and the work was done efficiently. It was an stress-free experience. Very happy with the quality of work and we will definitely use them again.

I needed a complete HVAC replacement done. Joey Allen called me and came out the same day…read more Extremely professional and informative with very competitive pricing. The only reason I went with another company is because it is 80 degrees in my house right now and the other company could take care of installation 3 days sooner. Otherwise, I would have gone with Oceanview hands down. Have already referred him to another friend.

We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

I HIGHLY recommend calling Claude if you have any AC issues. He was able to come out the same day…read moreand was right on time. He quickly diagnosed and fixed the problem(something Fogel Services could not do, even though they charged me for service...I would absolutely NOT recommend wasting your time with them). Claude is very knowledgeable, efficient, friendly, and gave some great tips. I can't recommend him enough.

We had a very bad experience with Southern Seasons Heating and Air Conditioning.  It is our feeling…read morethat we were defrauded by the owner Claude McAlhany, who is also the technician that came out.  Our air conditioner stopped working on Labor Day weekend.   Claude came out and claimed to have added 13 lbs of freon at a cost of $1950.  It did not fix the problem.  He came back the next day and said the control board had to be replaced and charged us an additional $2,075 for replacing it.  This also did not fix the problem. When we called Claude back, his son texted us that his father had a heart attack and was at a hospital in Columbia.  I have no idea if this is true, but it seems suspect, as he clearly had no intention of coming back to fix our unit.  We then called Aptus HVAC.  The technician informed us that our air conditioning unit could only hold around 7lbs of freon and there is NO WAY it could hold even close to the 13lbs for which we were charged.  He also said that the control board was NOT new and had about 4 years of dust on it.  Needless to say, we were devastated that we had clearly been taken advantage of.  Aptus went into the attic - something Claude never did - and replaced the motor at a cost of $450.00.  We called Claude back and told him what we learned about the work he did.  He was defensive and said that we don't know what we are talking about.  He said that the unit may take 7 lbs. but we have to account for the coils and the piping to the house.  We did our research on our unit and learned that standard R-410A systems require about 0.6 ounces of extra refrigerant per foot of copper piping over the standard 15 feet. To need an extra 5.6 pounds, our indoor and outdoor units would have to be roughly 160 feet apart. This is incredibly rare for a residential home and especially for a home of our size, which is only 2100 SF.  We were clearly taken advantage of and overcharged.  When we asked about the control board, he claimed that maybe the box was open and that it might have gotten dusty sitting in his truck or that it got about four years of dust in the 4 days between when he installed it and Aptus came out.  His theories are not credible.  I should have verified if he was licensed before we hired him.  After the fact, I could find no record of him being licensed with the State of South Carolina, Charleston County or the town of Mount Pleasant.  When asked on the phone if he was licensed, his response was "Here is my license number, kiss my ass".  He then texted and said "don't ever contact me again".  Later that night he attempted to explain the 13lbs of freon with some shots of a Google search - but the data he provided was on a much larger unit than we own.  When I pointed that out - he went silent again.  I don't really understand how he thought he could get away with so brazenly ripping us off.  Maybe he saw two older people and thought we wouldn't figure it out. In any case, use caution and do your homework if you hire Southern Seasons.

We found our guy! After years of an inadequate HVAC system in our home, going without HVAC for…read moremonths on end, and spending a lot of money for repairs that never worked, we finally found a responsive , ethical, and skilled HVAC person. Whew! Sammy, the owner of this company, visited, made a quick fix, and gave us a SUPER reasonable estimate for a long term fix. In the end, we replaced our HVAC with Sammy and have been very pleased. During this entire HVAV mess, we had a plumbing issue and guess what - Sammy handles that, too. Super informative, helped us with the best pricing, problem solved! Sammy is the business owner and technician. He answers the phone, provides the estimates, and does the work. His colleague who helped was equally great when helping us. We are confident in this company, felt very comfortable that we paid a reasonable fee, and are thankful to have someone we trust to call. Call KLC - you will be glad you did!

Sammy and the team responded professionally and quickly. They are creating a new office and…read morelocation in Mount Pleasant. They updated me on timing. Communication was excellent. He immediately diagnosed my plumbing issue and gave an estimate that was reasonable and was the final cost. The issue was addressed quickly. It was just a wonderful experience. I would recommend KLC.

Scheduled and confirmed an appointment, but they didn't show. So far I haven't been able to get a…read morehold of anyone about what happened. No communication and a no show are not ok.

From the owner: Choose Brown Bear Comfort Air—where expert HVAC service meets wild reliability. We don’t hibernate…read moreon the job, and we’re never too grizzly to help. From frosty winters to blazing summers, we’ll keep your home comfortable, cozy, and bear-approved. To be treated fair, Call the Bear!!