Our technicians Jessien was knowledgeable, thourough & professional. He spent a lot of time…read morecompleting our maintenance check & fixing minor issues (sealing edges to make sure there were no air leaks). He diligently tried to identify an intermittent issue & told me to make sure that if it reoccured to cal for service during the issue since my warranty would cover the service Call. That's advice that will save me $ & may prevent the problem from escalating. Thank you, Jessie.

Efficient and Excellent Service !!! I highly recommend Rudd…read moreI believe I got value at a great price SR Mount Pleasant SC

I HIGHLY recommend calling Claude if you have any AC issues. He was able to come out the same day…read moreand was right on time. He quickly diagnosed and fixed the problem(something Fogel Services could not do, even though they charged me for service...I would absolutely NOT recommend wasting your time with them). Claude is very knowledgeable, efficient, friendly, and gave some great tips. I can't recommend him enough.

$1,100 for a capacitor. If he thinks you have money he'll gouge you. Didn't give an estimate for…read morethe work - spent a few minutes replacing a capacitor and said I owed him $1,100.

I called on a Sunday afternoon around 2:30 when I came back to my house after a weekend away to it…read morebeing 84 degrees downstairs. When I originally called from the reviews for Southern Seasons HVAC for an emergency visit, they originally weren't going to be able to provide a service as they were out of town - totally understandable. I continued down the list of various HVAC companies to see if someone had availability and got a call back saying "have you found someone? If not, Claude can help you and can be over today". Sure enough, Claude and his son came over and got me in working order. They were prompt, talked me through what was going on, and have a good warranty on the product. I will definitely be using them again and recommending them to others! Thanks again for saving me from my boiling house!

I gave a one star rating only because I can't leave a zero star rating. They pressured a tenant of…read moremine to pay a fraudulent invoice for work that wasn't done and wasn't approved ahead of time. The positive ratings you see on this sight were mostly posted by the owner or his son. The city of Mount Pleasant and SC Labor and Licensing website cannot confirm these guys are licensed. Beware!

I had to replace my HVAC system a couple of months ago. Morelli was very responsive with a proposal…read moreand getting the project scheduled. Unfortunately, there were some problems with the system. No one's fault really. Just things sometimes happen when installing equipment in a home. Morelli responded to the problem very quickly. It took several visits to figure out the problem and get it corrected. Which we finally did. I especially want to thank the John Locklear who installed and fixed the problem. John has gone above and beyond all expectations and I feel fortunate for having him on my team.

They had a technician at our house within an hour. The technician, Tony B., was extremely friendly…read moreand explained everything clearly. My five-year-old son is very curious, and Tony explained each step to him as he worked. He made sure our house was cool while we waited for parts to come in to complete the job. My kids were excited to see that it was Tony B. returning to finish the job. Again, he was informative and very kind. Excellent service! I highly recommend Morelli Heating and Air Conditioning, Inc. - The Satterfield Family

Thank you Holy city HVAC from the first day I called your company I knew I made the right decision…read more From the time I contacted the company they guided me through the process for repairs or replacement. From Blake organizing the project from beginning to the end of the project was simply professional along with humor, I watch the installers from my camera and it was no time for goofing off. job well done ! The office staff were very respectful and professional. Thank you Bernadine

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Preferred Home Services is one of those companies that really earns your trust. Everyone I've dealt…read morewith has been professional, knowledgeable, honest, and genuinely focused on taking care of the customer. They communicate well, show up when they say they will, and take the time to explain what's going on instead of just trying to sell you something. The level of service and expertise really stands out. When it comes to HVAC, plumbing, or electrical needs, Preferred is the only name I truly trust, I appreciate ya'll thank you!

Let me start by saying Thank you again for the great service and friendly guys who came over to do…read morethe job...Grayson, Ben & Xavion all very professional. They arrived before time schedule of 9 am which was great to us they worked all day no lunch break made the breaker work out with some SMART adjustments, put the outdoor unit where we wanted but next to it with added level support of rocks, inside unit, they removed the old furnace for my hubby and put it where he wanted it. GREAT INSTALLATION work done! Done in a day! They clean any mess but really wasn't any. Price was right and fair for us. Thank you. I wish you guys put pools in

Mark took my deposit money and never completed any part of the job. I did not do my due diligence…read morebut as I look now I do not see that his company is licensed through the state.

Mark responded to me via Yelp and was able to come out and repair immediately. Saving me yet…read more another sleepless tropical night. He was prompt, courteous, and the price was right (especially for Sunday night). They are definitely in my contacts now. Thanks again Mark

I first connected with Fix-it 24/7 when my AC unit was severely damaged in the fall of 2025 by a…read moretechnician from the company I was then using for routine maintenance. That company told me I needed to purchase a completely new AC system to replace the damaged one. Fix-it 24/7 was at my neighbor's house doing routine AC maintenance and I asked the technician to look at the damage. He said it would be a tough repair, but that he could do the job and save me the cost of a new system. I had him do the repair a few days later and the AC has been working perfectly since then. Because I am a veteran, Fix-it 24/7 offered to put me on the "Hero Program" which includes all their maintenance services at no charge. (As a side note: my electric bills for 2026 - which was hotter than 2025 - were lower in 2026 than they were in 2025). Fix-it 24/7 has been servicing my home for the last year. I am extremely pleased with them and highly recommend them.

BEWARE: Our experience with Fix It 24/7 continues to be a complete nightmare…read more Update as of 08/31: We received a call from general manager, Michael Current. In addition to raising his voice at me, Michael did not inform us of an internal investigation nor did he address the fraudulent signatures and inadequate ceiling repair. Since writing the initial review and this update, we had another company inspect our system. They found Fix It 24/7 did not complete the work we hired them to do initially, leaving multiple duct lines untouched, and improperly installing the duct lines they did attend to. Michael told us this company's findings were incorrect, and only offered to send additional technicians from Fix It 24/7 out for a third time to fix work they have repeatedly presented as completed. He hung up the phone after seemingly growing frustrated. Fix It 24/7 seems to have been untruthful at worst or negligent at best. This is not acceptable. We are still awaiting Fix It 24/7 to make this right.