Rudd Plumbing Heating and Air are a top notch company. I…read morehave had them install a new hot water heater for my house around 6 months ago. Rudd's tech "Hayden"did a great job with this industrial size water heater. Most recently I contacted Rudd for an estimate on replacing the HVAC duct work in my crawl space. Well little did I know the main Sewage drain had been leaking. My Rudd tech "Steven Ross" was quick with a quote and they replaced my entire drainage system and got it up to code. Steven was very professional and worked extremely hard for two days getting me back on line with our water line. Steven is a very knowledgeable and personable employee. I very much recommend him and the folks at Rudd Plumbing and Heating. Give them a call. You will be extremely satisfied in the ladies who are all so courteous and kind. Don't forget to ask about the customer service plan they offer. Thanks, Regards Mr. Bruce

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

I have New AC installed with this company and after 2 months it is stopped working and tried to…read morecall and text him plenty of time but He never replied or answered the call ...bad service

They showed up the same day I called them. Quickly troubleshot my heat pump. Determined I needed…read moreheat strips added. They came back the next day and quickly and inexpensively completed the repair. So happy with their service they will be my first call if I ever need heating or air conditioning service again.

Fast reply, easy to work with, great price. Highly recommend them. Great experience overall!read more

Michael came out today and did an outstanding job! He conducted tuning, maintenance, and…read moreinspection of the HVAC system. He cleaned the dryer vent duct and disinfected and sanitized all of the home's ducts. He found that the systems pressure was a bit high and the coolant level was low. Michael will be back soon to add coolant and conduct the annual maintenance in the tankless water heater. Thank you for a great visit and look forward to enjoying all the benefits of the new gold plan.

Michael was very quick and thorough with my annual maintenance, and nipped a problem in the bud for…read moremy new home AC unit. He promised me if there was an emergency with my unit, they'd be here quick. The whole team is friendly and accommodating. I'm glad I got my great value as a member!

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

AGL is hopelessly disorganized and greedy. They have a project to replace some ductwork in our…read morehouse, but they do not turn up when scheduled and string the job out as long as they can. They want to charge $290 for a warranty thermostat relacement - that's pure greed, it takes 15 minutes. It's not a good business to deal with - avoid them at all costs.

During a cold snap I noticed it was getting colder in my house. The inside temp finally registered…read moreat 56 degrees. I called AGL on a Sunday on a holiday weekend. Steven cheerfully arrived in 30 minutes, fixed the problem, and was on his way after presenting me with an extremely reasonable bill. I will use them for any issues with my heating and air! Nancy

Ed (the owner) was at my home within 2 hours of putting out a request for a tech. Other companies…read moreare quoting me days until they can see me. Ed had great communication, showed up early, educated me on my problem and was able to charge my unit same day so it would start cooling. I've never seen someone dispatch and get to my house as quickly. He has the insurance and he just started this business so that's why there are no reviews. I'm here to tell you to use him if you want your problem solved same day!! Thanks, Ed!

From the owner: The experts in the purple shirts. We offer residential and commercial plumbing and HVAC services…read more Any brand any size call us today. We guarantee results or its free.

Company performed winter checkup and told us we needed new duct work that would cost $7000 dollars,…read more which we declined. According to them, everything else was fine. 6 weeks later during an unseasonably hot day in January the tech came out and said we had a hole in our coil, without ever going into the attic and he was in the phone talking the whole time. 10 minutes (and $70) later, he informed us that we needed an entirely new system in our 10 year old house. We have since had several companies come out to quote us a new HVAC system, and all of them said the duct work was fine When we decided to go with another company, they told us that only a manager could cancel maintenance plans and he would have to call me back. I waited over 6.5 hours for him to call me back, where they kept me on the phone for over a half hour before they would cancel our maintenance. Sales focused company with questionable integrity

Carney & Sons were on time, and got the job done right. They have great follow up with a Quality…read moreControl check to make sure the job site and work performed were meeting or exceeding the customers expectations. A family run company that supports our veterans. Good people.

Joseph with 5 Star Heating and Air did an outstanding job diagnosing the problem with our AC. He…read morewas professional, knowledgeable, and took the time to explain everything clearly instead of just guessing at the issue. You can tell he really knows his trade. He found the problem quickly and made the whole process smooth and stress-free. Excellent customer service and quality work. I highly recommend Joseph and 5 Star Heating and Air to anyone needing HVAC service. 5 stars all the way.

We were replacing our HVAC/gas pack heating system. We reached out and 7 companies provided…read moredetailed estimates. After review of the equipment type, SEER and price, we choose 5-Star. From the estimate by Russell, and the installation by your knowledgeable techs Kyle and AJ, we could not be more pleased. They removed and installed the new American standard system in 4 hours; that is technical skill and know how in a nutshell. The system is running perfectly and without a single issue. I compliment your staff from top to bottom for their courtesy, knowledge and professionalism. My unwavering endorsement of 5-Star, you can't go wrong!