Heather was very courteous and friendly in scheduling Josh at a time that best worked for me. I…read moredon't usually get home from work until after 5:00PM. The AC at my residence was blowing warm air and was not cooling. When it did cool, the house could not maintain a constant temperature. The AC ended up running non-stop, 24 hours daily. I'm not looking forward to seeing what my electric bill is for this month. Josh arrived on Monday afternoon and was kind enough to wait for me until I got home. He called and asked me if my AC was on. I told him that the compressor or outside fan was running when I left the house that morning. When I checked my phone, I saw that the AC was running. During the course of the day, the temperature in my home had risen from 76 degrees to 80 degrees. Josh told me the fan outside was not turning, indicating that the outside unit was not operating. When I got home, the thermostat was reading 81 degrees. I left the door open to try and let the house air out. Reluctantly, there was no breeze on Monday. After thirty minutes with the door open, the temperature on my home thermostat had risen to 86 degrees. On Sunday, I applied a wet-vac to the two drain lines outside. Despite no water coming out of either line, the bottom line did start to drip again and the outside fan turned itself on. The air inside the house was still not blowing very cold. I tried turning off the unit and running just the fan, in case the coils had become frozen. After several hours, I turned the AC back on and put the fan in "auto" mode. Again, all I got was slightly cooled air. Luckily, despite the AC running constantly, the house cooled a slight bit after the sun went down or usually between 9:00 and 10:00 PM. Josh checked my refrigerant level, found it to be borderline low, and worked on my unit in the attic. To my delight, the compressor was still fine, as was the capacitor and coils. I bought the Lennox Signature Series AC new in 2021. Three years later, it needed a new compressor and 11 pounds of refrigerant. All the refrigerant that the AC had in it prior to the compressor crashing in 2024 had leaked out. Lennox provides a 10-year warranty on parts. Labor is additional. The cost of labor to replace the compressor and Freon amounted to an extra mortgage payment for me in 2024. I was just informed that parts for Lennox and Carrier are manufactured overseas and are often difficult to find replacement parts for. I was also told that it's not uncommon for a Lennox to have problems with the compressor or coil after just a few short years. In hindsight, I wish now that I had not let my brother talk me into buying a Lennox. I told Josh that I almost went to the hardware store on Sunday to buy some spray-on coil cleaner. He advised me to not spray anything on those coils or fins. Thank you for your professionalism and your prompt service PROS. I look forward to a long relationship with you.

We had a leak in our ac unit. Wes came out, diagnosed the issue, and gave us a quote. He was the…read morebest price of 3 quotes. Not pushy, but professional and knowledgeable. The replacement was scheduled easily and the work was done efficiently. It was an stress-free experience. Very happy with the quality of work and we will definitely use them again.

I consider myself lucky to have found this business! It can be very hard to find someone who is…read morehonest and ethical these days, but Air Concepts Solutions was and also very pleasant and efficient to work with from the first phone call. They came out ot Wadmalaw without whining about it, they gave me an estimate, and they stuck to it. They arrived when they said they would handled a tough job (three story house and HVAC unit in the attic!), were very professional all the way, and cleaned up behind themselves completely. I'm not looking forward to the first floor unit failing, but when it does I'll be calling this company again. I don't usually write reviews but this job was handled so well from start to finish I felt I had to this time.

Had used this company for 10 years but this last service call was placed 3 days ago. The blower is…read morebad and here we are 3 days out and still waiting on them to find a blower. Would not recommend!!

The EZR team was amazing! I had to have a complete HVAC system replaced caused by a leak from an…read moreupstairs condo mid summer in South Carolina! EZR fit me into the schedule, helped me design a state of the art system at a great price and sent out a cohesive, customer oriented tech team within days of my emergency! They were efficient, kept their pricing and timeline for service promises and made me feel that I was the only project on the schedule! Thanks EZR for keeping me cool!

please for the love of god DO NOT do business with this company. They do not treat you like a…read moreclient whatsoever. I paid for my HVAC to be fixed before closing and it only worked temporarily before they told me I had to pay again for it to be fixed. I told them it was an emergency and I needed the AC to be fixed and they dropped the ball on scheduling me. if I could leave a lower star rating I would.

The customer service has been good the last 3 years we've had them service our system…read more HOWEVER, when our air conditioner stopped working, we were told that we needed a whole new system ($10,000) and we also needed new ducts ($6,000). My system is less than 10 years old and is still under warranty. Something smelled fishy. Called in a 2nd opinion and got the repair done for $600. In this case, it appears that Acute tried to take advantage and tried to sell us something that we didn't need. If we hadn't gotten a 2nd opinion, we would have spent $16,000 on something that could be fixed for $600. My trust in Acute is gone.

What a fair and reasonable company. Phil was very responsive to our needs and explained everything…read morethoroughly. The price was very reasonable and his service was excellent!! We highly recommend T&W HVAC.

I wanted to give a big THANK YOU, to Harry and Austin! They took care of the problem. Gave me…read moreinformation. They cleaned up everything!!!! Mr. MOODY, please acknowledge them. Rincon, Georgia.​

Purchasing a new HVAC unit and getting numerous quotes is a daunting task. I think I met with at…read moreleast 6 companies before deciding to go with Southern Air. I had gotten Mike's name from a friend who had used him in the past. A Word of mouth referrals always means a lot! Michael was familiar with and willing to install several brands as opposed to a few other companies that only seem to sell one brand. He also didn't make me sit through an hour long presentation about why his company and products were the best (my time is valuable and I had sat through one too many gimmicky presentations from other HVAC companies in town already so I was really grateful to skip that). His price was THE best out of all the companies I got estimates from. We had two HVAC brands in mind and also wanted a Nano filter (UV light that kills mold/bacteria inside the blower unit). We weighed the benefits of both brands with Michael and proceeded with what he suggested (we had also had an upstate HVAC friend independently confirm it was a good choice). We got the quotes in July 2020 and Michael told us that prices would go down in winter if we could hold off for a few months. He was right- we got a better price in early December. They also put in the Nano bulb which will get replaced every two years. I think this is a nice feature for Charleston area homes where mold can be a real fear. Installation day came and everything went smoothly! Three guys came and it took about 5 hours from start to finish. They worked clean, were thoughtful, and took their time. Michael and Phillip answered a few questions I had along the day. Bonus points for all of them acknowledging my dog throughout the day who is always both totally exhilarated and completely stressed when workman are here

We have used Brian's Mechanical for a few years. We paid for the yearly service. They would come…read moreout twice a year to check our furnace/AC unit. The service techs were always polite, knowledgeable and courteous. If there was an issue with our units, they would suggest a few options we could do and the prices were never outrageous. This past weekend, we had an issue. The outside temps reached 117F, and we woke up Sunday morning to a leak in my kitchen...the furnace is right above the kitchen area and it was pouring out of a pot light..what a mess...I got on the phone with Brian, and he gave me a few solutions and we made an appointment for them to come out..they couldn't come out on Sunday but we were scheduled for Monday! I spoke to him a few times Sunday, sending pictures and explaining what was going on and we followed his suggestions and within a couple hours, the leak stopped!! I am so thankful that I was able to cancel my Monday appointment. Everything was running perfectly...I am super happy with the service Brian gave me. He even called this morning to make sure we didn't need him..if I ever have any issues with my furnace/AC unit, I will be calling Brian's Mechanical for sure!!!

I needed a new HVAC system during a heat wave and Brian's Mechanical came first thing the next day…read moreand worked to get me a system ASAP. Their pricing was significantly better than other quotes we got as well. We'll definitely be using them again for all our HVAC needs.

Our home A/C's are beginning to show their age and with the weather as hot as it has been, we had a…read moreproblem. We called These folks and they were able to be here the same day. Not only are they prompt they are the best technicians I have seen anywhere! Jason had us back up and running in record time and the price was very reasonable. I trust these folks, there is no upsell just great service provided by Great people.

The company did not show up at the time scheduled. I called after waiting 20 minutes after the…read moreappointment time to discover that a technician will not be available to come today. Before calling, there was no contact made by the company to share this news with me prior. When I asked when is the reschedule appointment time, I was told that they do not know at this time. They will not be able to tell me a rescheduled time until maybe a the earliest later on this week. I don't understand how they were all of a sudden overbooked, but when I booked on Thursday the representative said they had plenty availability this week. I would not recommend them to anyone.