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    Keene Machinery

    1.0 (1 review)
    Open Open 24 hours

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    10 years ago

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    Clark Travel Inc

    Clark Travel Inc

    3.3
    (14 reviews)

    We hired Clark Travel for our wedding transportation for the wedding party and all of our guests…read more We ordered two 56-person charter busses for 10 hours each. On the day of the event, the wedding party was picked up by one 56-person charter bus and two smaller busses (without bathrooms) - we were not informed of the change of plans and paid extra for the luxury buses with bathrooms. All buses were then supposed to pick up guests at our hotel block downtown after dropping off the wedding party. Only the charter bus went to pick people up and after the bus filled up, the bus driver informed the remaining guests another bus would be there shortly. There wasn't. More than 20 guests had to pay for an Uber/Lyft to attend our wedding, several of which missed the ceremony. Upon reaching out for a refund, we were offered a measly 10% discount and they would not budge. It then took them 6 weeks to process our request and we are still awaiting a check. While customer service in the planning phase was top-notch, their handling of the service day-of and resolution after-the-fact was piss-poor at best. Would recommend finding another vendor over Clark Travel.

    Left stranded! 50 girls for a volleyball team teambuilding in the hill country were excitedly…read morewaiting for our confirmed Clark Travel charter bus. No one showed or called! Left stranded and waiting. No answers from the driver, no call from the driver and three messages left at the emergency line at Clark travel...still haven't heard from them (5 hours later).

    A Cheap Ride

    A Cheap Ride

    4.7
    (26 reviews)

    My husband and I recently moved to Round Rock and had an international trip planned a few months…read morelater. We didn't want to leave our car parked at the Austin airport for 2 weeks, and knew we'd be jet-lagged on our return. I feel fortunate to have found A Cheap Ride and Pat Johnson. As it turned out, our first experience with Pat showed exactly how good he is. Our British Airways flight outbound was delayed, but we received little information on our end as to the reason for the delay or how late the flight might be. Coincidentally, Pat was expecting to pick up a passenger on the inbound non-stop from LHR (which was obviously delayed as well). Through Pat, we found out more than we were able to get online from the carrier! We were also delayed on our return flight, but Pat was there waiting in baggage claim for us. His service is simply over the top. We enjoyed conversing with Pat as he drove. Since he's been in the Austin/Round Rock area for many years, he's accumulated a wealth of knowledge about the area, local people, and local businesses. His retention of information and attention to detail are amazing. And while he's a careful and cautious driver, he made excellent time getting us to and from the airport. Pat is very much in touch with his customers, knows his business well, and cares about the quality of service his company provides. He is an excellent communicator, so you can feel confident that he will keep you informed as to when you'll be picked up. And, most importantly in this type of business, he is reliable, punctual, and does exactly what he says he will. I highly recommend A Cheap Ride for an excellent experience.

    So this is a long overdue review for a business that sets the bar for what all other transportation…read moreservices should be. Years ago, I stumbled upon them on complete accident - funny how life works out. I had a very last-minute trip and needed a ride to the airport. I contemplated Uber but didn't trust their driver availability for an early morning flight. Pat promptly returned my call and I booked our first trip with him. We later found out he does field his own calls so he may not answer the phone if he is driving (which I appreciated when I was in the car). As others have mentioned, Pat is a great conversationalist and a wealth of information. Having grown up in the area, he knows it like the back of his hand. On a more recent airport trip, my SO discovered he forgot something, and Pat offered to make a stop at the store so we could buy it before we departed. This gesture alone demonstrates how above and beyond he is willing to go to make sure you have everything you need. Not only that, but he knew exactly where a store was when we were driving on a random section of Toll road. And there I was in the backseat still trying to pull up my Google Maps. It is his consistent attention to detail that we most appreciate. He texts us the day before pickup so we can sleep well knowing he'll be there tomorrow. He keeps an eye on our flight status and will text if there's any delays. He also keeps an eye on TSA wait times so we know what to expect when we get to the airport. And of course, all his cars are spotless, well-maintained and sanitized between each trip. The short of it is that this is a locally-owned business I am glad to continue to support for years to come. Thanks for your punctuality and professionalism at all the ungodly hours of the morning. See you on our next trip in a few months or so!

    Keene Machinery - buildingsupplies - Updated August 2026

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