I will be very detailed. I have only donated since July. The staff is very polite and the inside of…read morethe building is very clean. This staff seems to always be ready to greet customers, even those who are not so friendly. However, when asked to give a review on google , it's a bit difficult because if you don't have an account, you will have to create a new one, not a big deal to some, but it's too much for me to have so many accounts. (just for a free candy bar) Although we are all there for the same reason (to help cure/save lives and to make extra money) I feel some returning donors are there for a place to hang out. I feel there should be a "line" for fast givers that want to get in and out, that normally give fast. This would be a great incentive to the rest of us that feel the same. If a donor is in there longer than 1.5-2 hours (that normally is a fast donor), that's entirley too long! That's just not good business and makes it hard to return the next time. So instead of the fees (which we all love to be more) why not make changes with the process? Speed it up! or how about during the giving process, actually have management conduct an interview with each donor to see just what brings them in? This staff works their ass off ( I rarely see management on the floor ) . Also they shoud hire more people to help in my opinion. As far as the TV & music, each to their own, we all like different things, you will never cure that issue. BUT, if you are going to have the TV on, how about something healthy for the mind and soul to take in? Not criminal minds or some horror movie, again, this goes back to management. I hope this review actually gets read by the staff. Thank you , Amber S.

Great place to donate Great staff…read moreQuick and painlessly Staff friendly and knowledgeable to

Worst place ever. The workers are incompetent and inconsiderate. I received a blood clot and a…read morebruised vein, never again.

I was a donor for 4 weeks. Initially I had no issues passing the physical and the daily Protein and…read moreIron test. No problems with the actual donations until the 4th donation. I had a problem with the tech getting a good stick and I was stuck twice by her with several adjustments trying to get a good flow. She called for a manager who then dug around trying to correct the line. Finally it held but it was slow. They were not able to complete the process but paid me anyway. Next time, (donation #5) I had to be cleared by the nurse because I had such a large bruise on my left arm. They allowed me to be stuck in the right arm which only had a small bruise. Next trip, bad stick in right arm, back to the left arm. Such digging involved that I was in pain the entire process and thought I would not be able to tolerate it long enough to finish. When I left that day, I knew I had a problem. By the time I arrived at home, my left arm was really hurting. It turned black and blue from half way up my forearm to well above my elbow. On the third day I had an appointment with my GP who examined me and said I had a deep blood clot and that I should hold off on donations until it completely cleared up. It took over 6 weeks for the bruise to clear and for me to be able to brush against it without going into orbit with pain. My arm did heal. I have since been a donor at another Plasma Facility and had NO problems with getting a great line first try. No second sticks or digging necessary. I am not upset with CSL. I actually intend to see them again in the future. Donating plasma is a personal calling for me. Everyone has a learning curve and I have a high tolerance for discomfort. So another opportunity to make a better impression will happen. I just advise anyone interested in donating to be prepared for the possibility of a poor experience. It can happen, so be sure you are ready.

This is still the worst plasma donation center in mobile, AL. As a new donor, I was turned away…read morebecause they closed in 3 hours. There was no wait, and was told new donors is a 3 hour process, which is completely false. First he said 2 hours, then changed it to 3. I would highly recommend, if your looking to donate plasma, visit biolife, or ked plasma centers.

Don't go if you are over 65 years, even though you are healthier and weigh more than a stick, they…read morewon't take you. You won't know that for 20 minutes until the untrained staff gets on the computer. God forbid they have to think to look at your license first before leaving you wait while they disappear in the back for 15 minutes, to see if you address is more than 45 miles from their location. Then when they enter your info in the computer, they realize your are over 65 y/o. When people are that mentally slow, do you really want to trust their sterile techniques taking your blood to go well?

Kedplasma at 3060 Moffitt Rd is clean. The environment is good. The workers are pretty friendly…read more There's only been one that wasn't as friendly. But, for the most part I like coming.

I donate platelets almost every weekend and generally don't have problems, save for some longer…read morewait on some days when they are busy and/or short staffed. I had a hard stick once, but it was a random thing, I guess. They treat you nice, like a valued human being and not like trash as they do at plasma donation centers (never ever!). I did lose a few E-gift cards as they expire in a few months, but it's my own forgetfulness, so, I can only blame myself.

Friendly, Nice, Easy to speak to! They were very attentive and explained everything. Will…read moredefinitely return in 59 days and donate again

Very nice and new Blood Donation Center on SageAve in Mobile Al…read more Nice stick too. I didn't even feel it. Ashley did a great job. So come on by and give a pint or two. Well. Okay. Just give 1 pint and then come back in a about 9 weeks. Save a Life.

Donating here goes to patients in our area. The staff is caring and I've enjoyed getting to know…read morethem. As a matter of fact it's time for my next donation. I'll be making my appointment. Glad to give. It is the gift of life.

They knew going down on their donations pay. I travel 30 miles for $45 not worth it. Then when you…read moreget there they get you to the back and they let other people start their donation that was there after you. So your wait is so dang long it's crazy. They won't keep any help! They give people interviews then cancel it's crazy

I am a very quiet person I never complain I love Donating and I love all the staff they are all…read moregreat but one she is very aggressive and rude and quite honestly I hope she doesn't kill someone because of the way she is so unhappy to be at work and complains all the time of it being hot and to many people or she needs a cigarette and she just seems so miserable and then she made fun of me for things that I eat but I work full time and do plasma not everyone can afford certain foods I do plasma to save life's and to help feed my family so plasma has saved me in several ways but I just really hope that she finds peace and love in her heart and not be so miserable to the point it's affecting her work because plasma can be very dangerous and one wrong move or one lazy move it could cost someone's life so I am praying for her or praying the center helps her find another job that is more suitable for her to handle because plasma will always have people and u will have it good days and your not so good days I am not sure of the nurse name cause I have gotten to know everyone there but her I am just call her grouchy

I'm currently sitting here waiting for 45 minutes just to do intake. I was the 3rd person through…read morethe door. Ppl are just walking around singing and cross contaminating wearing the same gloves to touch doors and everything else. Got me nervous. The initial young lady that assisted was quick and efficient! So far, quality of care is slim. This may be out of frustration but, why such an extensive wait time??

I have been coming to CSL plasma for about 5 years now. The reason for a 3 star and not a 5 star is…read morethey are getting cheap. They started a new program of height / weight for your plasma donation and now they take more plasma and give you less money for your donation. I was told I have to gain 30 pounds to get what I used to get for the last 5 years and gave less plasma, so now I have to be overweight. Also I just noticed that they do not give you 100 point for your donation anymore, just 5 points if you fill out the survey. With the prices of everything going up, what is there excuse to take more plasma and pay you less? I do want to say the people there (except a very few) work very hard and are very friendly. They seemed to be under staffed all the time also.

The young black lady that is the nurse. was very disrespectful and cocky while conducting a yearly…read morecheck she asked certain questions which were answered honestly certain questions that she did not like the answer too she would roll her eyes constantly not only that would make rude and smart comments moving forward I am no longer aloud to donate. walking out she made me feel like a complete shitty person which I know I'm not. I will not be going back ever or referencing others to go there. in her job error she should not be passing judgement nor disrespect which is what exactly she did as a grown women I walked out crying and did not appreciate it.

The team members are incredibly rude. They need to spend time keeping the place clean instead of…read moreworrying about whatever drama is going on in their personal lives. I recommend ANY other plasma center in Pensacola!