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    7 years ago

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    Biomat USA

    Biomat USA

    (1 review)

    I will be very detailed. I have only donated since July. The staff is very polite and the inside of…read morethe building is very clean. This staff seems to always be ready to greet customers, even those who are not so friendly. However, when asked to give a review on google , it's a bit difficult because if you don't have an account, you will have to create a new one, not a big deal to some, but it's too much for me to have so many accounts. (just for a free candy bar) Although we are all there for the same reason (to help cure/save lives and to make extra money) I feel some returning donors are there for a place to hang out. I feel there should be a "line" for fast givers that want to get in and out, that normally give fast. This would be a great incentive to the rest of us that feel the same. If a donor is in there longer than 1.5-2 hours (that normally is a fast donor), that's entirley too long! That's just not good business and makes it hard to return the next time. So instead of the fees (which we all love to be more) why not make changes with the process? Speed it up! or how about during the giving process, actually have management conduct an interview with each donor to see just what brings them in? This staff works their ass off ( I rarely see management on the floor ) . Also they shoud hire more people to help in my opinion. As far as the TV & music, each to their own, we all like different things, you will never cure that issue. BUT, if you are going to have the TV on, how about something healthy for the mind and soul to take in? Not criminal minds or some horror movie, again, this goes back to management. I hope this review actually gets read by the staff. Thank you , Amber S.

    American Red Cross - nonprofit - Updated May 2026

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