I've only been here twice and it has been pretty easy. The staff is nice and it's clean.read more

This center has improved a bit lately getting donors in and out faster, and the machines themselves…read moreare efficient but there's still plenty of room for improvement. The biggest issue is staff consistency. Experienced techs do a great job, but less-trained staff sometimes miss the needle placement, which leads to resticks and delays. Better training and supervision would help a lot. Wait times are very hit or miss. Some days are quick, others stretch past two hours. Small check-in mistakes can slow things down even more since simple fixes require seeing a nurse. Disconnecting after donation has improved recently, but it can still take longer than it should. Also, they're now taking more plasma with no increase in pay. The BioLife app is useful, but it could be better if it allowed pre-check questions and showed vitals history. Overall, there's progress, but inconsistent staffing and long waits still make this a frustrating experience.

Hello, my name is Gilmar Araújo; I am Brazilian and a blood donor. How can I donate blood at Centro…read morede Doadores OneBlood Pensacola Nine Mile. My contact number: +1 (448) 234 8552. Hey there, gilmarjosedearaujo@gmail.com

excellent service. My phlebotomist was extremely competent and engaging…read morebrought me snacks in the chair after my donation. better service than most restaurants. 10/10 highly recommend

I've gone to this blood donation center for decades, and Katrina who has been there the last two…read moretimes I donated blood, did an incredible, painless blood draw, she's super nice and does an amazing job. I will call to make sure she's there when I donate blood. Job really well-done Katrina, you're a true asset to this blood donation center!!! I appreciate you!!!

Mark and Chichi and REBECCA and RHONDA all do great work. The place is neat and clean. They are…read morededicated friendly professionals. I've been coming here for 20+ years and have given 74 1/2 gallons of whole blood now doing Rees and platelets if you think giving a bud takes time out of your life think about it when you're laying there in an automobile action and 5 pints of blood.

Great staff. Very patient and accommodating. Great place for MRI. I'm claustrophobic and the…read morehave an open MRI. They were great with me. Good people.

For the type of services my visit should have taken no longer than 10minutes. Unfortunately I'm…read morestill sitting here. The lab is not calling enough patients back, crowded. These employees needs some competent leadership. More efficiently run departments would be nice. Too bad for sick people.

I have had 4 MRIs at Touchstone. They have a large tunnel which feels very open and not…read moreclaustrophobic. I love the detailed and interpreted report they send you via text after. You can't get that at a hospital. My only complaint this time was with the technician who seemed put out that I asked for a disk of my MRIs for a new doctor AND then the dude grabbed the trash cans from the rooms around me and placed them in the hallway and then DID NOT wash his hands and proceeded to show me to the table, touch the controls in the room and the headset that went on my head. I wouldn't be surprised if he didn't change the sheet. Someone get that man some hygiene training! GROSS!!!

Everything was very professional and friendly. Very courteous staff. I would highly recommend.read more

Parking is terrible try arriving 30 to 45'minutes before your appt unless u have someone bringing…read moreyou - I can only speak for what I have experienced and the dr's have been great -

I am seen by a Physician's Assistant for Dr. Amin, who was my physician of choice. I guess he is…read morenow too busy with new patients to see me. The staff is ridiculously rude. Ashley who works the patient portal is incompetent. Amber B, the RN who responded to an issue I had getting a fax for lab work is nothing but RUDE and told me they will be too busy to check and I should do that myself. I'm sorry, that is YOUR job. I guess at this place you are just a number. I'm seeking other care and cannot recommend.

I was rushed by ambulance to Sacred Heart Hospital for a bad fall I had, I was admitted and had to…read morehave major hip surgery, I was there for a week due to some complications . I was so glad that I elected to go to Encompass Rehabilitation Hospital for my rehab. after being discharged from the hospital. My experience could not have gone any better. From the moment I was transported from Sacred Heart Hospital (after being there a week) with a few medical complications. I was brought to Encompass and the staff was remarkable!! I would highly recommend you making the right choice with Encompass!! If I ever had to go to any rehab. facility it would ONLY be Encompass. I was treated so nicely by rehab, staff, (a special thanks to Kayla Y ,Kayla S, Daniel, Holly, Lindsay PRN, Audrey Case Manager and Rachel OT.,) ,administrators who were amazing, the nurses were so thorough and careful, the Dr. on staff was detailed and the pharmacist was so helpful , and the food was fantastic too!! I only hope I don't have to go to a rehab. facility again But, IT WOULD ONLY BE ENCOMPASS HEALTH PENSACOLA!!!! I tried to think of anything I could tell you to improve on but, there was nothing!!!!! You all were AMAZING!!! Thank-you so very much for making my week of care the Best of the Best !!!!! KIM Cooper

Due to complications following a knee replacement, resulting in a spacer placement in my left knee,…read moreI elected to initiate rehabilitation in a facility dedicated to meeting those needs immediately after being discharged from the hospital. This is the 1st time I have done so. I usually go straight home. My friend and home health care physical therapist suggested I transition to a rehab facility prior to going home because of the challenges of being below the knee amputee on my right leg, it would be in my best interest and moving towards the best possible outcome. She recommended Encompass because she had heard good things. I can now personally testify to the EXCELLENT care I received over an 8 day stay. From the moment I was delivered into Encompass care until the moment I was discharged and on my way home, I received a quality of care that I have never experienced before. Every nurse, nursing tech, and physical therapist who implemented the care prescribed for me was exceptional. They listened to my concerns and reassured me as to the plans in place to meet my needs. Because this procedure is part of a series of steps needed to give me complete control of my quality of life they took care to explain clearly how everything would work together when the new hardware was installed and I was ultimately able to live my best life. And those were the folks I had minute by minute interaction with. My case worker, the doctors, and administrators were on point to ensure that they clearly directed the care my people implemented and made happen. I experienced the full spectrum of emotions from despair to joy, and my team was there and available to hold my hand or celebrate our victory. And that word TEAM is the most important to me. Encompass gave me a Team approach to successfully transitioning back home while continuing to progress to the new hardware installation. After which I will return to Encompass to complete this process knowing that my Team is there to support my needs whatever they may be in this next stage. I can not stress how incredible the people who make up Encompass are. From the top of the food chain to Mr. Bob in the kitchen to Hazel who cleaned up after me. My gratitude is immense and my recommendation is without caveat or hesitation.