This center has improved a bit lately getting donors in and out faster, and the machines themselves…read moreare efficient but there's still plenty of room for improvement. The biggest issue is staff consistency. Experienced techs do a great job, but less-trained staff sometimes miss the needle placement, which leads to resticks and delays. Better training and supervision would help a lot. Wait times are very hit or miss. Some days are quick, others stretch past two hours. Small check-in mistakes can slow things down even more since simple fixes require seeing a nurse. Disconnecting after donation has improved recently, but it can still take longer than it should. Also, they're now taking more plasma with no increase in pay. The BioLife app is useful, but it could be better if it allowed pre-check questions and showed vitals history. Overall, there's progress, but inconsistent staffing and long waits still make this a frustrating experience.

Kavenna was a sheer delight!!! Brandon too... always nice!…read more This place is professional and everyone is great!!!

I have come here intermittently for years. There is a real disconnect between their signage and…read morethe behaviors of the staff. Many of the clients donate primarily for remuneration, myself included. Any altruistic incentive is likely secondary. The office staff move thank you very much at a glacial pace even during non-peak hours. Question the indifference, I dare you. Answers are pat to the extreme, with hostility in the tone that one must overlook...responding will only delay your progress. The ones actually drawing blood are much more pleasant. Shout out to Rachel, who I saw today. Cool, capable, cheerful. Every time I come I say that I will find another venue for donating. I think I will.

I've never had a problem since I started in January. They blocked me on line to pre register. I…read morecall they say we need proof of address. No problem ( mind you this is the third trip from Alabama). I hand them mail tree piece's one from my bank , one from my employer,one they say was juxk mail. The girl denied the mail. Said I was lieing . Corp will here from me.

excellent service. My phlebotomist was extremely competent and engaging…read morebrought me snacks in the chair after my donation. better service than most restaurants. 10/10 highly recommend

From the owner: Donate blood today at the OneBlood Pensacola Nine Mile Donor Center. Conveniently located near the…read moreUniversity of West Florida and Nine Mile Plaza. Easily accessible for those in Ensley, Ferry Pass, and Cantonment. Make an impact in your community, and share your power to save lives.

Mark and Chichi and REBECCA and RHONDA all do great work. The place is neat and clean. They are…read morededicated friendly professionals. I've been coming here for 20+ years and have given 74 1/2 gallons of whole blood now doing Rees and platelets if you think giving a bud takes time out of your life think about it when you're laying there in an automobile action and 5 pints of blood.

From the owner: Donate blood today at the OneBlood Pensacola 9th Ave Donor Center. Conveniently located near…read moreCordova Mall and East Hill. Easily accessible for those in Ferry Pass, East Pensacola Heights, and Goulding. Make an impact in your community, and share your power to save lives.

Only amazing place to take your friends your girlfriend and anybody who comes into Pensacola. They…read morehave a fabulous lunch and dinner right off of exit 22 in Milton 15 minutes from Pensacola Jessica run to Police. Everyone is wonderful to work with. Only amazing place to take your friends your girlfriend and anybody who comes into Pensacola. They have a fabulous lunch and dinner right off of exit 22 in Milton 15 minutes from Pensacola Jessica run to Police. Everyone is wonderful to work with.

The young black lady that is the nurse. was very disrespectful and cocky while conducting a yearly…read morecheck she asked certain questions which were answered honestly certain questions that she did not like the answer too she would roll her eyes constantly not only that would make rude and smart comments moving forward I am no longer aloud to donate. walking out she made me feel like a complete shitty person which I know I'm not. I will not be going back ever or referencing others to go there. in her job error she should not be passing judgement nor disrespect which is what exactly she did as a grown women I walked out crying and did not appreciate it.

The team members are incredibly rude. They need to spend time keeping the place clean instead of…read moreworrying about whatever drama is going on in their personal lives. I recommend ANY other plasma center in Pensacola!

Donating here goes to patients in our area. The staff is caring and I've enjoyed getting to know…read morethem. As a matter of fact it's time for my next donation. I'll be making my appointment. Glad to give. It is the gift of life.