excellent service. My phlebotomist was extremely competent and engaging…read morebrought me snacks in the chair after my donation. better service than most restaurants. 10/10 highly recommend

The staff is very nice. I would suggest that you have a sign in clip board for convenience of…read morepatients. The receptionists are on the phone for extended periods of time while the patients stand there and wonder what they should do to get noticed. The receptionist should at least motion to the patient standing there that they are acknowledging them. A sign in board would take the stress off of the receptionist and the patients don't have to stand there in groups while watching them on the phone. I also feel like the person who I spoke with on the phone could have reassured me that the mri is OK to put my mind at ease since they do not have an open mri. Or just showed more compassion about my reluctance/fear of level of enclosure of their machine. Staff in the back very nice. I still wouldn't hesitate to recommend this office. Very nice. Maybe staff has too large of a work load.

I have had 4 MRIs at Touchstone. They have a large tunnel which feels very open and not…read moreclaustrophobic. I love the detailed and interpreted report they send you via text after. You can't get that at a hospital. My only complaint this time was with the technician who seemed put out that I asked for a disk of my MRIs for a new doctor AND then the dude grabbed the trash cans from the rooms around me and placed them in the hallway and then DID NOT wash his hands and proceeded to show me to the table, touch the controls in the room and the headset that went on my head. I wouldn't be surprised if he didn't change the sheet. Someone get that man some hygiene training! GROSS!!!

I was rushed by ambulance to Sacred Heart Hospital for a bad fall I had, I was admitted and had to…read morehave major hip surgery, I was there for a week due to some complications . I was so glad that I elected to go to Encompass Rehabilitation Hospital for my rehab. after being discharged from the hospital. My experience could not have gone any better. From the moment I was transported from Sacred Heart Hospital (after being there a week) with a few medical complications. I was brought to Encompass and the staff was remarkable!! I would highly recommend you making the right choice with Encompass!! If I ever had to go to any rehab. facility it would ONLY be Encompass. I was treated so nicely by rehab, staff, (a special thanks to Kayla Y ,Kayla S, Daniel, Holly, Lindsay PRN, Audrey Case Manager and Rachel OT.,) ,administrators who were amazing, the nurses were so thorough and careful, the Dr. on staff was detailed and the pharmacist was so helpful , and the food was fantastic too!! I only hope I don't have to go to a rehab. facility again But, IT WOULD ONLY BE ENCOMPASS HEALTH PENSACOLA!!!! I tried to think of anything I could tell you to improve on but, there was nothing!!!!! You all were AMAZING!!! Thank-you so very much for making my week of care the Best of the Best !!!!! KIM Cooper

Due to complications following a knee replacement, resulting in a spacer placement in my left knee,…read moreI elected to initiate rehabilitation in a facility dedicated to meeting those needs immediately after being discharged from the hospital. This is the 1st time I have done so. I usually go straight home. My friend and home health care physical therapist suggested I transition to a rehab facility prior to going home because of the challenges of being below the knee amputee on my right leg, it would be in my best interest and moving towards the best possible outcome. She recommended Encompass because she had heard good things. I can now personally testify to the EXCELLENT care I received over an 8 day stay. From the moment I was delivered into Encompass care until the moment I was discharged and on my way home, I received a quality of care that I have never experienced before. Every nurse, nursing tech, and physical therapist who implemented the care prescribed for me was exceptional. They listened to my concerns and reassured me as to the plans in place to meet my needs. Because this procedure is part of a series of steps needed to give me complete control of my quality of life they took care to explain clearly how everything would work together when the new hardware was installed and I was ultimately able to live my best life. And those were the folks I had minute by minute interaction with. My case worker, the doctors, and administrators were on point to ensure that they clearly directed the care my people implemented and made happen. I experienced the full spectrum of emotions from despair to joy, and my team was there and available to hold my hand or celebrate our victory. And that word TEAM is the most important to me. Encompass gave me a Team approach to successfully transitioning back home while continuing to progress to the new hardware installation. After which I will return to Encompass to complete this process knowing that my Team is there to support my needs whatever they may be in this next stage. I can not stress how incredible the people who make up Encompass are. From the top of the food chain to Mr. Bob in the kitchen to Hazel who cleaned up after me. My gratitude is immense and my recommendation is without caveat or hesitation.

Great staff. Very patient and accommodating. Great place for MRI. I'm claustrophobic and the…read morehave an open MRI. They were great with me. Good people.

For the type of services my visit should have taken no longer than 10minutes. Unfortunately I'm…read morestill sitting here. The lab is not calling enough patients back, crowded. These employees needs some competent leadership. More efficiently run departments would be nice. Too bad for sick people.

The office and exam rooms are clean and the staff was friendly and professional…read more When I arrived I told them "yee haw, I get to have a a root canal today!" I was a bit anxious... Dr. Webb explained everything he was going to do and the procedure was painless and tolerable. The office followed up with a call today. I don't want to have a root canal every day but I highly recommend Elite Endodontics.

Dr. Todd and team were professional and welcoming. I am claustrophobic and become very anxious. I…read morehad a wonderful experience with no post procedure discomfort! The team put me at ease!!! As a nurse and patient, I highly recommend Elite Endodontics!

I went for a skin screening Reception gave me rude looks and brief responses to my arrival. They…read moremade me feel as though I had wronged them at some point Dr Watson did the same thing, she was condescending, rude and nearly took the time to look at my skin. she gave me about 2 minutes of her time I wouldn't recommend this Practice

I'm so happy that I found this office. I saw Rachael today and she was the best! I moved here last…read moreyear and my past issue with melanoma requires skin check ups. She listened to my concerns and made me feel comfortable. I'm a very happy customer

We love Dr. Etheridge and his staff. My 85 year old father goes every three months and has b÷n…read moredoing this for 8 years. I wouldn't take my father anywhere else.

They don't care about the patient only the money. I was going here through the VA as a disabled…read moreveteran. They didn't do the paperwork appropriately and communicate with the right people to receive there authorizations for continued appointments. They ended up calling me less than 24 hours prior to a scheduled appt for the last 2 months to cancel when I had already been charged leave for work for that appt. Very unethical company. Money hungry, not in it for the patient at all.

Great customer service staff, assistants very friendly…read moreenvironment! Dr Bell is an excellent Dr. It was Pain free and quality quick work! Best experience I've had during a procedure like this one!

I sent my wife to Pensacola Endodontics on two separate occasions to try and get an initial…read moreconsultation. We have 5 children and scheduling appointments is very difficult only to be turned away twice. On the first occasion, she was 5 minutes late arriving, and they refused to see her because they had double booked her time slot, and were not able to squeeze her in. The second time they refused to see her because she had our baby with her and they were unwilling to accommodate a mother with a child in any way since she needed an x-ray. On both occasions the office manager refused to work with her or consider the situation. Incredibly disappointed. May be a great doctor there but we never got passed the office staff. We won't be back.