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Services - Door To Serenity

Community Service/Non-Profit

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Oak Arbor

Oak Arbor

3.0
(2 reviews)

It is a great place to be I've been here since June 26, 2025. I'm also the Community Leader…read more There's a couple workers who don't really care but there are some who absolutely cares. This is such a great place to live. I have come such a long way since getting out of rehab June 26. I couldn't ask for any better.

While seeking assistance to get housing from the V.A. I was referred to this particular group for…read morehelp with housing. Apparently they do more than rehab and treatments, the v.a. uses them to help veterans get assistance. Let me start off by saying in theory and concept; the idea is actually smart. However, in practical application they have a lot of learning to do. And they honestly probably should start fresh with a new crew of people. It saddens my heart to have to do them like this but my experience was absolutely disgusting and I wouldn't want anyone to go through what I went through. Lakinta Griffin Jackquline Moore Ashley (unsure of last name) All three of these women need to fired, I don't even know who would put Lakinta in a supervisor role in the first place. I personally know Lakinta because we were in the same unit together for YEARS!!!! Headquarters at Camp Shelby, with the blue roof! She knew exactly who I was and was an absolute horrible human being, how is she even a supervisor? Why do yall have her in charge of people? Since I've known her she was a mediocre soldier at best. Never passed a pt test then got a walking profile, always fixing coffee for officers, her wigs were always to the side and never straight, she was an unpaid secretary. Like nothing about her EVER gave SUPERVISOR, so why is she supervising over people? She shouldn't even have the position or the title, I don't know who thought that was a good idea but ABSOLUTELY not. She's never been a good example as a soldier, NEVER! Who would think she could lead other people? It's honestly laughable, from the pits of the diaphragm type laugh. She took several days to reach out several times, I had to get the homeless coordinator in Jackson to help me with assistance because that's how bad Lakinta dragged her ass with things. She could never give me a clear amount or adequate explanation as to how much assistance each veteran is allotted. Ashley and Jacquline didn't know the answer either, no one could give me any real answer. They just said things like "well you've used this up to here, or there" never "you have 4 more months of this," "you have 1 month of this." It was never a tangible number, neither one of them could give me. Nothing in the handbook to indicate a time frame or anything. Just that it's a "short term" program. But short is relative to whomever you're talking to. If I've been homeless for years, getting assistance for 6 months may seem long to them but in reality it's nothing in comparison to what I've been going through. They need tangible numbers, something that lays things out CLEARLY! Ashley was the first case manager I received and let me tell you! You can smell the insecurities on that woman! She knew basic information but nothing in detail, she's not a veteran so she couldn't directly help with getting my disability but she also didn't know a lot of information about it as well. There were several break downs in communication where I told her what was going on and what's happening and she did not care at all! There was a severe roach problem in the apartment so much so that I had to get the code enforcement officer of the city of Hattiesburg to come out and do a inspection and they found the apartment in violation of the infestation. The only reason the place was picked is because she had another person already staying there and she said "they had no issues and the landlord is sweet." So based off of her words and experience that is why the apartment complex was chosen. There were several times that she tried to belittle me while speaking to me and that wasn't going to fly. She has a serious god-complex but doesn't even possess the ability to be angelic let alone a god. "Well I'm a grown woman brandy and I can do this and that!" Who says that to people? Who says that to people that you are supposed to be helping? Ashley was incompetent, extremely rude, disrespectful to say the least, and very unprofessional. She lacks compassion and empathy and I have no idea WHY she would choose this field of work. Will post the rest of review in an update.

Door To Serenity - nonprofit - Updated July 2026

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