As an owner of a software company, I can usually handle my household's IT needs, but when the wifi reception/speed on one of our home laptops suddenly went to sh#* one day (during the pandemic), I figured I'd better call in a professional STAT! Doing a quick search on Yelp, I filled out a service request and Jon @ KC Super Tech responded within 2 minutes. He "risked his life" ;) coming to my home the next evening and quickly diagnosed a faulty wireless network adapter card. He then installed a temporary fix (a USB adapter) to get the laptop wifi up and running while we waited for a new adapter card that had to be ordered. Jon finished the job with another "risky" ;) trip to my home to install the new card. Laptop is good as new! I'd highly recommend Jon to anyone who needs some IT help (home or at work). I'll definitely use him again if/when I get in over my head... read more