My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

We had an outstanding experience with this company. At every level they were very professional,…read morefriendly and helpful. I would not hesitate to use them again!

We will enjoy the fireplace more now than ever! They…read moreinspected one day , with cameras , learned a lot about my chimney . The crew arrived on time , straight to work, they kept it clean, very nice . And the photos from the roof (so cool)& inside give me confidence my chimney, is in a sad state no longer . T

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

Rick and his team installed a small bathroom for us. They did a fantastic job. They are trustworthy…read moreand hard working. Rick's team was professional and courteous. We interviewed at least six contractors for this job before choosing them, and we are so glad we did. The price was excellent, and the job they did was exceptional. There was no wasted time, and finished quickly. Highly recommended!

Rick and his guys went above and beyond to make sure I was satisfied with a deck project recently!read more

Called and received quick response. Quoted job. Was told work would be scheduled in 2 weeks and it…read morewas & was completed to my satisfaction. Kept me informed during installation & price was as quoted. Would recommend to anyone.

From the owner: Quality and care like it's my own. I don't take on jobs I feel may be beyond my experience. I want…read moremy customers to know they can trust my work and know they're getting the very best of what I have to offer in quality and experience. It's not just about getting a job, it's about my customers being very satisfied and knowing I will stand behind everything I do.

Second time using Wells and their technicians were very clean and careful. They covered the entire…read morearea from the front door to the fireplace with tarps and left everything nice & clean. The inspection report is very thorough and contains pictures of the chimney lining.

If you value your life, health, and home we can't recommend Wells & Sons Chimney Service in our…read moreexperience. Full story: We hired Wells and Sons Chimney Service to clean and inspect our gas burning fireplace. They discovered the chimney lining completely deteriorated and a fire hazard leaking carbon monoxide into the house. July of 2020 we contracted them to install a Fireguard mortar joint system in the chimney to correct the problems. Assuming our fireplace was now clean and safe to use we had a gas fireplace specialist come out to turn the gas back on and adjust the gas logs. During visual inspection the specialist noticed the entire smoke chamber was not lined, therefore still unsafe for use and leaking CO. The specialist contacted Wells himself and they stated "maybe it fell off". Wells & Son then came back to reapply the smoke chamber lining. A year later, per the warranty requirement, Wells & Son returned to do an annual inspection, their report states "no defects". Since the warranty requires an annual inspection and we weren't feeling confident in Wells at this point we contacted another chimney company for the annual inspection. The new company discovered a 3'x2.5' section of the smoke chamber was completely uncoated and numerous holes that were still leaking CO into the our home, they immediately turned off gas to the fireplace. We contacted Wells & Son at this point and their General Manager agreed to come out and do his own inspection. Wells & Son's GM confirmed the third-party's findings were accurate, stating that "this was a big miss" and agreed that it was never applied to the uncoated area, not that it had "fell off". The GM offered to fix the uncoated areas again, but after two failed attempts at repair already and an inaccurate and dangerous inspection report the previous year how could we possibly trust them with our lives again? Instead we asked for a full refund so we can have the chimney fixed correctly and safely. We were instead offered an insultingly low amount that isn't even a drop in the bucket for a proper repair of the mess they created. We have been told the owner will contact us to discuss these issues. Still waiting...

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

The most professional, experienced and considerate service company I have found so far since…read morerecently moving to PA! I would give this company 10 stars if I could! My propane freestanding stove required serious repair. The service tech was able to resolve the issues quickly. Although parts were required to be replaced (the stove was 1988 vintage and had no documentation of having been serviced), everything was completed efficiently and earlier than expected. A very satisfied customer.