Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.

The guy here was extremely helpful. He answered all of the questions my wife and I had and helped…read moreus work through all of our options. We are going back next week to get a full set of chairs for our firepit. Highly recommend!

The customer is NOT always right…read more Sometimes, they're absolutely wrong and the requests they're making are unreasonable. I was one of those customers today, with the Amish Marketplace. The calm and respectful way Jake, the owner, handled the situation, is a testament to how great a businesses they really are. It all started when I had an issue with a shed I purchased from them. The doors on the shed were not opening right, because the shed was not level. I had stones put on the site of the shed and leveled prior to delivery, so I felt that if they weren't level, that must have happened when the shed was delivered. I swore it was the fault of the Amish Marketplace that the doors were no longer opening right (they call it "racked), and believed the delivery person must have moved the stones when the shed was pushed into place. I learned today that in reality, the site was never properly leveled and my perception of the situation was almost completely wrong. There were a few legitimate issues with communication between the delivery person and me, like he never mentioned a problem at the time of delivery, but apparently told the office that the site was terrible. The delivery driver was a very friendly guy and it was later explained to me that he was trying to be nice and not offend me, but I would have appreciated him being more straight-forward. That said, the owner of the Amish Marketplace (Jake) was really great about addressing the issue. He sent the delivery person back to our home to straighten the doors, at no cost to me. Unfortunately, the doors "racked" again almost immediately after he left. I was extremely frustrated and called Jake back. We talked for about 20 minutes and Jake explained the situation from his perspective, insisting that the site was never properly leveled. He said that from what the delivery person and I were both describing, it couldn't have been leveled. Jake wasn't the least bit rude or condescending, and by the end of the conversation, I agreed to pay to have the delivery person come back a third time. He was going to bring concrete blocks to firmly level it. That's when things really went sideways, because there was some miscommunication about when it would happen. I was under the impression that the delivery person would call me on Monday to schedule a day to come, and it would be done by the end of the week. In reality, he had off Monday and Tuesday, and he was booked until next week. He had planned to call me today and schedule for early next week. As a brief aside, in the past few weeks, I have been struggling with some really difficult personal issues. Things took a terrible turn on Monday, when I lost a special friend, and that loss hit me very hard. There was a lot on my mind when I walked outside to the shed today (Thursday) and could not open the doors, then thought about how the delivery driver hadn't called me or come to level it. I didn't know his schedule and felt like I had been duped, that they never planned on coming. Rather than call Jake back to find out what happened, I left an angry voicemail, demanding that the Amish Marketplace come get the shed and refund me in full. I was angry and extremely emotional, and I had zero desire to work things out. Jake called me back and we had a tense conversation, because he wanted to resolve the situation and I wanted the shed gone. I felt unbelievably overwhelmed and I just wanted it to be over. Jake believed that his company had sold me a quality shed at a fair price, and already went above and beyond to come back and level it for free once. He offered me two choices- 1. He would take the shed back if I paid $300 for the labor/gas involved in delivering it and picking it back up or 2. He would personally come to my house and inspect the shed, then tell me what could be done to fix it. I adamantly refused to pay a penny to have the shed removed and insisted that the whole problem stemmed from the shed being moved and positioned improperly, with the stones being pushed out of place on one side. Jake said if he came over and saw that what I was saying was the case, he would work with me. At that point, I wanted Jake to come see that I was right, that the stone base underneath the shed was level, and I wanted him to pay to take that shed away. (The shed itself was great quality and looked beautiful, but it was the principle of the whole thing) Jake showed up at my home about 10 minutes later. I was pretty angry and I think I had really worked him up on the phone as well. He remained professional, but strongly stuck to his guns and defended his company. It didn't take Jake long to look at the shed, look at the stone base, and conclude that he was right about the base never being level. That completely frustrated me and I pushed back, leading Jack to show me and explain in detail, all the tell-tale signs. He eventually resorted to putting a very large level directly under the shed (he brought a laser level as

We signed a contract with Sure Fix on April 5th for painting, carpentry, tile work, plumbing and…read moreelectric work totaling over $25,000 to remodel the house we had just moved into. Sure Fix's performance was decidedly mixed, and we would not hire them again. 1) 5-6 WEEKS LONGER THAN ESTIMATED Before selecting Sure Fix, Henry the owner told us the project would take TWO TO THREE weeks. In reality, they took EIGHT WEEKS, or 3-4 times longer than the estimate. 2) LATENESS NOT DUE TO ADDITIONAL WORK We added and subtracted work items after the work began, and the net cost of additional work only totaled about 20% more than the original price--a workload justifying only a few days of extra labor, and not a 5-6 week overrun. 3) ON MANY DAYS, DID NO WORK ON OUR PROJECT There were many days when only 1 or 2 workmen worked for just a few hours, and at least 10 entire days when no workmen came at all. This was a matter of health for me, as I have asthma and was adversely affected by the dust that the prolonged work period exposed me to. 4) THEY JUGGLE MANY JOBS AT THE SAME TIME Tony, the project manager, justified his periodic abandonment of our project by writing: "We have several jobs going on and we have to be fair to everyone." We felt, however, that being fair to us would mean completing our project, without gaps of inactivity, in 2-3 weeks as promised--but that did not happen. Instead, Tony wrote on a day when no work happened: "I have other jobs to do." 5) MADE MAJOR MISTAKES COSTING US TIME AND/OR MONEY Among other mistakes, a whole week was lost when Sure Fix erred by ordering a custom countertop made of the wrong material. In the end, Henry charged us an extra $1,500 for the substitute higher-grade material we ultimately selected, but we would have been happy with our previous choice for $1,500 less. 6) STOPPED COMMUNICATING AFTER LAST PAYMENT, LEAVING WORK UNDONE After we made final payment, we could see that final touch-ups had been done with the wrong paint, and those touch-ups now required touching-up themselves. I texted Tony several times and left a voice mail for Henry to schedule the fixes still due, but neither of them bothered to answer me. SUMMARY Their workmen were friendly and the work was generally good. But on balance, we would certainly not hire Sure Fix again. Photos of some of the work that Sure Fix left uncorrected are attached.

Sure Fix did work for me several years ago. Everything looked great in the beginning. However, we…read morenoticed doo were not even, my kitchen ceiling started leaking. It was coming from behind the wall of a shower Sure Fix installed. The light fixture fell off the wall. I had a professional electrician come in and he stated the light fixture and several outlets were in installed incorrectly. A plumber came in to repair the shower but stated Sure Fix should be responsible for fixing my ceiling. Whenever I tried calling the secretary stated I would receive a call back because the owner was in Lebanon on vacation etc. unfortunately my husband took ill and passed and I finally called Sure Fix back. As soon as the owner left the house I received an expected bill and asking for half payment immediately. I called and stated I am a widow and senior citizen and do not feel comfortable paying in advance. I was told 'it was ok'. The next day the secretary called and was extremely rude and stated that Sure Fix would not be doing any work for me with no explanation. I asked to speak to Henry the owner and I was the is too busy doing sales.

I have hired many chimney sweeps over the years, but Hipp's was by far the best! They were very…read moreprofessional and thorough, cleaning my stove in addition to cleaning the chimney. The father and son team did a great job - they took apart the stove, cleaning each component and putting it back together. No other chimney sweep has even done that. They told me how much soot was in the chimney and talked to me about the proper wood to use. I will definitely use them again.

My husband and I have had a great experience with Bob since 2016. However this morning I spoke to…read morehis wife Tina and she was less than professional. After explaining to her that the repair done earlier this year was causing unsafe fumes and the caulking was melting, I asked someone to come out to repair this before company arrives this weekend. (We lit the stove for the first time this season last night and discovered issue). She proceeded to tell me that Bob was out of town and unreachable. I asked to speak to him since I have never spoken to her in the last three years. She told me he would not be able to come out until the end of the month. Despite not raising my voice even though she was, and just trying to figure out the next steps, she proceeded to tell me that I was repeating myself and that she was questioning my mental stability. As a licensed clinician in the mental health field for the last 10 years, I found this comment quite disturbing and severely unprofessional. Despite our experience with Bob being great thus far, we will not be using this company again and advise others to find services elsewhere if you're looking for professionalism.

They do not honor there promises and they sell faulty heaters . They install new furnaces and…read moreconstantly need to be repaired. I do not recommend at all to do business with them

I recently moved into the area and had no intention of hiring an HVAC company so fast since the…read moreheat was working fine. But someone suggested that since I have no idea how to maintain any of the house equipment, I should think about it. So, I asked for recommendations and Sol Heating & Cooling was brought up by a few people. I called 2 companies just to get a quote. Sol called me back within a few hours. I spoke with Dave on the phone. Just speaking with him, I knew I wanted to work with him, and I didn't wait for the other company to call me back. I signed up for twice a year maintenance and scheduled my first appointment. By the way, the other company called me back TWO DAYS later. Dave arrived on time and happily answered the dozen questions I asked. He serviced everything in my attic room...I think it was a hot water heater, boiler (?) and humidifier. He also looked at my gas fireplace to make sure it was running properly. I talked to Dave about getting a water softener installed but I need to wait until next year. However, he did install a new smart thermostat. A week later I texted him with a small thermostat issue and said I didn't want him to come out to service it...I just wanted him to tell me if I could fix it. He got right back to me, sent me simple instructions and a few minutes later the problem was solved. Their company philosophy is to keep everything maintained properly so their service calls are few. I am THRILLED with their service and know that if anything breaks down in the freeze of winter or the heat of summer, I will be taken care of, and the issue will be resolved quickly. I am happy I hired them and what I pay each month is well worth my peace of mind.

They fixed what needed to be fixed and it was a lot less then what the previous place wanted that…read moretried to rip me off and what they were saying wasn't even the problem

I've used Clim A-Temp for years and their service has been excellent…read more I called over the weekend at some point and they talked me through a temporary fix until someone could come on Monday so that I didn't have to pay the weekend fee. The prices are reasonable and I would recommend them anytime!

We had John come out to service our 5 year old gas insert that we had purchased at Krings and he…read moredid a fabulous job. It's never looked so good. He gave us some quick tips that we didn't know and ordered some items that were missing/broken that were still covered under warranty. Can't say enough about their service and products. Thanks so much!

Came in today to purchase a grill for Easter Weekend, they had a nice selection of Napoleon's. They…read morewere the only store where I could find an all black one with more than 3 burners. I was treated with respect as soon as I walked in, I was very happy with my experience and I'll be back with the wife to look at a fire pit.

First and foremost, IMO, WAY TOO EXPENSIVE FOR THE WORK THAT WAS DONE. I had my chimney swept,…read morewhich was about a 20 minute job. The bill came to $175.00. And there was no additional work done to the chemney. For that much money, I'll buy the brushes and do the job myself.

We use Mr Joe's year after year. Dawn and her team are wonderful and always do a great job for us.read more