After searching for many years I found Salter's to service my gas fireplace. The service…read morerepresentative, Tyler came out on time, wore booties, covered the area near my fireplace to protect the floor and was very respectful of my home. He also did a great job of servicing and cleaning my vermont castings gas stove. He even took the time to show me how to restart the stove, should the pilot light go out again; I greatly appreciated his help. He left my gas stove looking new again! Thank you so very much! I would recommend Salter's for their prompt call back, scheduleing updates and prompt arrival to my appointment.

Another year and amazing service from Salters Fireplace! Our 2 fireplaces were serviced today and…read morethe Tech Malik Smith was fantastic. So courteous professional and helpful! We always have great results and thank Malik and the Salters team!!

Another fantastic window treatments added to my rec room and third floor bedrooms. They look…read moreamazing. Want to thank Natalie and her team Ragan ,Rick and Moe for helping pick the colors and style and measuring and installing. What a great job. Very pleased. Highly recommend MC Weeks Boz Renninger

Purchased a beautiful window covering for our back slider door in 2019. A small collar on the wand…read morebroke recently. I could not find a replacement online without buying a whole wand. Went into the show room explain the problem , The found and ordered the piece and charged me nothing. Excellent service, beautiful showroom. Looking forward to the next time we need window coverings. This is the place you want to go for sure

We have been using Salters for the past several years. They hire the best service technicians they…read morewear bootees are very respectful and very knowledgeable, plus they have a 3 month service warranty which we used and they did not charge us for coming back out!As a 26 year realtor in Montgomery buck and phila county this is my go to fireplace business!

We got a gas insert for our fireplace. Every step of the way, I was impressed by everyone involved…read morein the project, from the time they spent with me in the show room, to the thorough review of our home by the inspectors, and the excellent work done by the installer. We love our new fireplace!

This Lowe's location is always very busy, so it's common to run into long checkout lines. If you…read moreneed assistance loading large items, be prepared to wait, as it can sometimes take quite a while for someone to come help. The store itself is clean, well-organized, and generally well-stocked with a good selection of products. As for the staff, I've had mixed experiences some associates are friendly, knowledgeable, and eager to help, while others aren't as customer-focused. Overall, it's a good store with plenty of inventory, but the long waits and inconsistent customer service can make shopping here a little frustrating at times.

Consistently poor management and service -- Willow Grove location has failed the community…read moreReview: I have been a frequent shopper at this Lowe's location over the past year, and the operational issues are systemic and unavoidable. As a buyer who relies on this store for urgent project needs, the lack of support and basic management is completely unacceptable. If you need paint mixed or assistance after 6:00 PM, your chances of getting help are near zero. There are plenty of employees walking around the floor, but no one is willing or able to assist. Just yesterday (June 27th), after waiting for over 40 minutes and repeatedly trying to page a manager, an employee named Dan finally stepped up to help us with some stain. He was the only bright spot, but it shouldn't require a 40-minute wait and a desperate search for management just to buy a standard item. The service issues do not stop at the paint department. If you need wood cut, there is absolutely no support. Furthermore, their policy on damaged goods is highly unreasonable for buyers. I recently needed some insulated material and lumber urgently that was clearly damaged by roughly 30%. While other competing stores automatically offer a 50% markdown on damaged inventory, this location refused to give more than a 10% discount. The staff here is generally unfriendly, unhelpful, and completely disengaged from customer service. To the store manager of the Willow Grove Lowe's: you are failing to manage this location effectively. A complete overhaul of how this store is run is desperately needed. Until management changes and customer support becomes a priority, I highly recommend buyers take their business elsewhere. Updated at 7/7/2026 I have attached pictures to show that this is not a one-time issue. For at least a month, the conditions in this store have remained exactly the same. The damaged products shown in the photos are the same damaged items that have been sitting on the shelves, not newly damaged inventory. Even the same open bottle of water has been left in the aisle for weeks. Because of the poor store conditions and lack of product availability, I have had to visit other locations to purchase the items I need. Unfortunately, each time I visit this store, I see the same problems with no improvement. In the evenings, there are often no managers available, and it is very difficult to get assistance. There is little to no support in the lumber department, and finding someone to help with stain mixing can be extremely frustrating. As a customer, I expect a clean, well-maintained store and reasonable customer service. I hope management takes these concerns seriously and addresses the ongoing issues. Update on 7/23/2026 Nothing ever changes here. Damaged products remain on the shelves, empty water bottles are left lying around, and the produce section continues to be a mess in the evenings. It's clear the manager of this location simply does not care about customer feedback.

I live in the city, but I usually wait until I'm in the county running errands to stop at this Home…read moreDepot location. They actually have someone greeting you at the door, which I don't typically see at the Cheltenham location. I really appreciated that. The young lady who greeted me was very helpful and directed me exactly where I needed to go. I don't have time to wander around Home Depot looking for items, so that level of guidance makes a big difference. The associate at the Customer Service counter checked me out quickly. I was in and out. Overall, this location is well-stocked, well-organized, and the staff here are usually pretty friendly and helpful. Definitely worth the extra drive for me. I would love to hear about your experience at this location.

Stopped by for a key service and love how they had a self service option. Very quick easy…read more Checkout was smooth and not a lot of wait time. good array of home improvement items also. Def a good discounts / deals if you shop online and pick up store. Online is cheaper than in store and a has a large collection.

We bought our Christmas tree at Sal's. The staff was very helpful. The trees were very well…read moredisplayed and there was a full range of prices and sizes to choose from.

still need a tree? this is the place! plenty to pick from, all varieties and at a more than fair…read moreprice. the young woman who helped us was wonderfu. I haven't had a retailer be that efficient and that pleasant in a long long time. thank you & Merry Christmas. Joann & Mario Cabe ps the trees come from local farms and are very fresh

Delivery was accurate and on time. We appreciated the input we received from our knowledgeable…read moresales rep, and are very happy so far with our Speed Queen washer and dryer.

LG Washers are GARBAGE! 16 months old and lid hinge broke…read moreoff. Even with extended warranty they refused to fix it. I guess LG means LOTS of GLUE that holds this LOW QUALITY washer together. Save your monies DO NOT BUY LG PRODUCTS!!

Shout out to Chris at County Line Fence for coming out to satisfactorily resolve an issue with our…read morefence. It's great to see when a company stands behind their product. Thanks again, Chris, your customer service was greatly appreciated.

Contacted the office about issue with an installation. They sent out a crew within a week and…read morecorrected the issue and actually went far above what I had expected. I highly recommend this company and they truly stand behind their work.