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    Hannabery HVAC

    Hannabery HVAC

    3.3
    (12 reviews)

    This contractor does not believe in Covid precautions and actively does its part to spread the…read morecoronavirus to customers' homes. The statements on its web site to the contrary are false. Its service man (whose name I am not disclosing) was at my house for routine maintenance a few days ago. At no time did he wear a face mask.  I'm vaccinated, and all the other contractors coming to my house recently have been vaccinated, too -- at least they say they've been. I'd think that vaccination would be good for business. At the end of the Hannabery call, when the service man asked for payment, he came into my home office and came closer than six feet to me as I handed him the check and signed his computer. Given the absence of a mask, I assumed that he had been vaccinated, but I asked him anyway if he had been.  He immediately became hostile and said that Hannabery doesn't require vaccinations or masks and that he would neither confirm nor deny if he had been vaccinated. I said that if I had known he hadn't been vaccinated, I would have been wearing an N-95 mask, which I have. He responded that even N-95 masks don't protect against the coronavirus, which is patently false.  He left the house in a huff. Apparently, Hannabery and its service man believe the anti-vaxxers, rather than Dr. Fauci, the Food and Drug Administration or the Centers for Disease Control. After he left, I had to open all the windows and wear an N-95 mask because I had no idea what the service man may have left behind. It is the service man's defiant attitude that is spreading the Delta variant and making people sick. The Hannabery web site says, "Our technicians wear gloves, face masks and booties."  In fact, they do not. A few days before the appointment, I received an e-mail from Hannabery with the service man's bio. According to Microsoft Word, the e-mail contains 413 words. It's in a tiny font. At the very end, the e-mail has the following disclaimer, "***Effective 06/28/21 the Pennsylvania mask mandate is being lifted.  If you still prefer our technician to wear a mask while in your home please contact our office prior to your scheduled service call.***" I didn't even notice it. I would like to know how this disclaimer in the e-mail squares with "Our technicians wear gloves, face masks and booties," which appears on the web site and DOES get noticed. In my house, I will determine who enters and who does not.  If I'd been warned that the service man wasn't vaccinated, I would have canceled the service or refused him entry. On the same day I had this experience, I e-mailed service@hannabery.com about my concerns. They never responded. Hannabery can take its anti-anti-Covid crusade to like-minded customers who also feel that the pandemic is a hoax. I have a relative who died from Covid after being on a ventilator for two weeks. I never gave informed consent to Hannabery about having an unmasked, unvaccinated employee in my house. Because of this incident, I've gone for Covid testing and am waiting for the result. This is the end of my eleven-year association with Hannabery. When I need routine maintenance next year, I will be hiring someone else. Apparently, their principles are more important than my money.

    I have used Hannabery from time to time for needed HVAC repairs for almost 20 years. When ever the…read moretechnicians come out, they are always knowledgeable, professional, courteous and considerate of costs. Today was no different. Pete diagnosed a couple different issues. He had the parts on the truck and explained everything as he progressed through his troubleshooting process. My AC is back up and running! Another successful Hannabery repair!

    Edwin Stipe

    Edwin Stipe

    3.0
    (44 reviews)

    Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

    We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

    Sol Heating & Cooling - hvac - Updated August 2026

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