Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

Sad to say I am extremely disappointed. They damaged our new dishwasher, didn't tell us. A huge…read morescratch because they didn't screw in a bolt all the way. Then they tried to make it our job to fix it and call the manufacturer ourselves. 4 months later and it's still not fixed. Placed the tub too far away from the facet the water filled half in the tub and half out into the floor! Charged us $1250 to place our tub (too far away yes). It drained soooooooo slow and they wanted to charge us $1500 more to fix it. Forgot to put the drain pipe to our water filter into the pipe and flooded our basement TWICE! Damaged our stuff both times. Didn't hook up the 3rd line to our washing machine and the first time we used it water leaked EVERYWHERE. Everything we purchased they didn't know how to install but the options they provided were cheap low quality. They installed our Kraus garage disposal but it leaked immediately. They said it was the brand and would only fix if we paid $600 for the generic brand that they provided. Plus we had to eat the cost of the one they installed incorrectly. We were told there would always be a master plumber on site but an apprentice did ALL the work 95% of the time alone or with a student. Installed the pipes under the sink in a way that you couldn't utilize the cabinet AT ALL. They fixed it but only after we asked, why it was installed that way in the first place is beyond me and I'm not a plumber. We bought Kohler bathroom fixtures from Kohler directly and they needed us to replace the diverter valve and shower head because they broke the diverter during install and honestly I think they just didn't tighten the shower head right but it leaked so they told us it was bad. Had to have them come back out to adjust the shower knob because it was installed in a way that it couldn't fully turn on, it was being stopped too soon. Then we had to have them out again to fix the temperature within the fixture because it wouldn't allow it to turn on all the way hot. Charged an arm and a leg to install the toilet... within a few days it was rocking. Bolts weren't in place. Had them come fix. It was rocking immediately after they left, I honestly don't think they didn't anything. Still rocks now. The list goes on. We spent (they charged us) a lot of money doing a whole house rebuild with addition. The quality of work at the end of the day was poor. We made the mistake of paying in full for the work. Would not recommend! Definitely would not recommend if you plan to buy your own stuff for them to install and their options are cheap/low quality which they charge you more than you pay for the highest end.

I want to give a huge shout out to Dan at Mastery Plumbing. My sister's garbage disposal had…read morestopped working along with a few leaks and she was recommended to reach out. Hesitant due to some difficult times, she said she would reach out when she could. Unbeknownst to her the person who recommended him, who was currently doing work at the house, let Dan know that things have been difficult. Dan proactively reached out to her to ask if he could come take a look at least. Dan ended up going above and beyond for her and was a true blessing in her time of difficulty. Although never meeting Dan in person I can say that he is a stand up honest guy and if more had similar values the world would be a nicer place. Needless to say we all his number saved now for when we need a plumber we can trust. Thank you Dan and God bless

Terribly rude and inconsiderate. Took advantage of an 82 year old veteran on a fixed income by…read morequoting $1,450 and then sending an invoice for over $1,900. During the hot water heater replacement, the plumber decided to drain the hot water heater along with lime deposits into the basement grinder pump and a few weeks after this event, the grinder pump failed and caused over $4,000 worth of damage and a basement covered in sewage. We offered to settle this for the original quote however they are sending interest charges and demand letters threatening to sue. We are going to report BBB and attorney general.

Mr. Muth works solo and is partially retired. He has lots of experience but his availability is…read moreclearly very limited.

COOLEZ recommended HVAC replacement units for our single residential home. Their installation was…read morevery professionally done, timely and no price adders from what was quoted. Their service team was polite, knowledgeable and they payed attention to detail. As a retired engineer I couldn't be more impressed. I highly recommend them. Charles Kelly, P.E.

I just had my new HVAC system installed and was very pleased with the process. Derek was very…read moreapproachable, professional, and incredibly knowledgeable. He thoroughly answered my questions and provided me with a fair quote. On the day of installation, Derek and his team were like a well-oiled machine; they worked efficiently and kept the area clean during the process. When the installation was completed, the system was tested and I was very satisfied with results. Derek took the time to explain the system so that I understood how to operate it. I highly recommend them!

Justin was an amazing find. I called him after realizing my water heater was leaking and he gave me…read moreadvice on what to do until he could come out and even offered to come by and turn everything off for me. He was able to move things around and come out the very next day to remove the old and install a new water heater. He was quick and explained everything he was doing. Super nice guy and would highly recommend!

Justin was amazing he came out immediately, looked at our problem a broken garbage disposal and a…read morefew other things we were looking at doing around the house including replacing the hot water heater. He gave us a quote right away and replace the garbage disposal the same day. He is coming back next week to replace the hot water heater. I was very happy with the service and his prices were great, I have found a plumber that we will use moving forward.

I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

I called Fred J Moyer plumbing services for a leak in the mainline of my water system. I have seen…read morethe company add multiples times on TV. They sent a young man Jake Schneck, very respectful and knowledgeable. He did the estimate which was a very reasonable price for a retired senior like me living on a fix income. He did a very professional job. I will definitely use them again. I recommend their services.

We have worked with Moyer Plumbing for almost twenty years and they are truly exceptional. We…read moreRecommend them highly to anyone - especially owners of older historic homes. Our family restored the formerly boarded up and abandoned Historic Benner Mansion here in Allentown and now undertaking The Parsonage next door which over past decade has been foreclosed on twice and all plumbing and electric completed strip out of her historic Arts and Crafts interior. We simply couldn't have saved or be saving these historic properties without Moyer's over 100 years of experience, patience, exceptional quality or attention to detail. We owe The Moyer family and Moyer Plumbing and are deeply grateful for their exceptional work at fair pricing - we regard them as partners in this important work of saving Allentown's remarkable Historic homes!

The service was very good. Exceptional! The only reason the fifth star isn't there is communication…read moreand arrival time. Rather than a range, we were given a service time in a specific day. I was away from home for car service when I received a call that the technician finished a prior appointment early and could come an hour early to us. Being away, I could not commit to a change from or scheduled time. The tech was late by almost an hour and I had to call them to find out. This impacted my work from home schedule.

I called Ace Hardware Home services and talked with a courteous representative…read more This individual promised to have the service department call me back to help me with my problem That was 3.5 business days ago. I have yet to receive a call back. This is the third time that I have had a similar problem with Ace's customer service wing. Received call this AM Always receive courteous response Company has to improve procedures with respect to customer service handoffs to appropriate staff and on follow up procedures