Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Do Not Recomens! My wife and used Edwin Stipe for a/c and heating needs. We signed up for the…read moreservice plan to have it checked once a year to service our system and make sure everything is working correctly. The service man came out and stated we needed a new upstairs heating and a/c unit. We just had the blower replaced three years prior. The gentleman told us the unit is getting ready to expire and he recommended a new a/c and heating unit at the cost of $16,000 to $20,000. We got a second opinion. Thank God we did. The unit is working fine. The gentleman that came out said there was a wire that powered up the unit was very loose and could cause the system to eventually not work. He repaired the connection. To date, we have had no issues with either one of the a/c or heating units. Note: the gentleman that came out to service our units were highly recruited by Edwin Stipe to work for them. People, beware of the scams that Edwin Stipe uses in increase their new unit installs to increase there total sales for the year!

I would give Ray and Deanna a 10 star rating if I could. I called Ray on the Saturday morning…read morebefore the 4th of July holiday. He came out within an hour and tried to fix my a/c, even going for a part, but it was just done. He sent me an estimate a day and a half later. The cost was very reasonable and he specified everything he would do. I accepted and he gave me a date - didn't have to wait weeks! - and everything went exactly as he said. They showed up on time, were so pleasant and courteous, replaced the entire a/c system, cleaned up and took away the old unit, and there were no surprises at the end with extra charges. A perfect experience! Go to Ray's website - everything he says about his approach to his business is 100% true. Huge thank you to R & D HVAC!

I received no freebie, as it is written from R&D Hengeveld in consideration for this review. I…read moreexpect to pay a fair price for a fair service. When you call for help with air conditioning on a 90+ degree day, you expect prompt service. Mr. Hengeveld was at my home earlier than expected and a welcome sight. Mr. Hengeveld was competent in his assessment of the issue I was having. His estimate for the work was spot on. Mr. Hengeveld worked conservatively as to not run up the bill. Mr. Hengeveld had four opportunities to make and keep agreements based on his word: 1) He arrived earlier than expected, (good thing). 2) When he left to buy parts he returned as he stated in a timely manner. 3) The cost of the parts was as he stated. 4) When the work was completed, it was done thoroughly with care. The reason I chose Mr. Hengeveld was the fact that he put his name on his business. There is something to be said for the pride of ownership he exhibits. I would highly recommend R&D Hengeveld HVAC to anyone needing help getting the cool or hot air flowing.

Chris and his team are the real deal. Was able to revive my water heater within 24 hours of placing…read morethe call. Replaced the element and cleaned out a ridiculous amount of sediment from the fantastic water supply we have here in Whitehall (see pic). Blue & Gray saves the day!

Chris of Blue and Gray Total Home Services and his team provide excellent service. They installed…read morea new furnace and fixed a complicated power vent system for me. They also left a spotless work area when they finished. Chris really cares about his customers and goes the extra mile to make sure his customers have what they need. You can't beat this company for service. I wouldn't use anyone else.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

The service was very good. Exceptional! The only reason the fifth star isn't there is communication…read moreand arrival time. Rather than a range, we were given a service time in a specific day. I was away from home for car service when I received a call that the technician finished a prior appointment early and could come an hour early to us. Being away, I could not commit to a change from or scheduled time. The tech was late by almost an hour and I had to call them to find out. This impacted my work from home schedule.

I called Ace Hardware Home services and talked with a courteous representative…read more This individual promised to have the service department call me back to help me with my problem That was 3.5 business days ago. I have yet to receive a call back. This is the third time that I have had a similar problem with Ace's customer service wing. Received call this AM Always receive courteous response Company has to improve procedures with respect to customer service handoffs to appropriate staff and on follow up procedures

Excellent customer service. ICS Heating & Air conditioning had serviced my 20+ yr old system for…read morethe last 5 years. I always received same day service when I needed it. Office staff and technicians are extremely knowledgeable and professional. My old system needed replacement, so I called ICS. They installed a highly efficient system, and we are very pleased with their performance.

ICS Heating & Air Conditioning installed AC with a heat pump in 2022. They gave me a fair price…read morecompared with a second opinion. The men who came out were professional, trustworthy, respectful. They were impeccably neat. They also knew what they were doing and explained everything very thoroughly. I highly recommend the Company!

The installation service of my New Navien Combi System was good(in the summer I got it installed),…read morethe problem was when winter came... after the installation, Harry Somai, the owner of the business didn't check the system after the installation was completed to make sure it worked properly. The "New" circulating pump that I had purchased was not good, and Harry said he didn't have time to replace it, so I had to find a solution elsewhere, and the thermostat wasn't working either, I had to find a solution elsewhere as well because Mr. Somai didn't have time to go. He did go to bleed it after a few days so that it would heat up the house. Then w months later the Domestic hot water stopped working, Mr. Somai said he was out of town for 3 weeks therefore I had to find a solution elsewhere. Harry Somai knows hot to install the equipment, I give him that. But if you are looking for a reliable person that will guarantee the work this is not the place you want to go to. Also, keep in mind that when you get another company to come and check they will charge you more because they didn't install it.

When our cooling unit was no longer in working order in the middle of the Summer, we needed a…read morecontractor to come and fix it asap. That is when we were recommended by Somai HVAC through a family friend. Once we contacted Harry, he made arrangements within 24 hours to do an initial inspection. He recommended to install a heating and cooling unit and in the long run, it saved us money in our monthly bill. He was very thorough with his explanation of installing and demonstrated excellent service from the beginning to the end. The work was done efficiently and within two days! We are very satisfied with Somai HVAC and will most likely rely on him for all of our heating and cooling needs in near future. Thank You

COOLEZ recommended HVAC replacement units for our single residential home. Their installation was…read morevery professionally done, timely and no price adders from what was quoted. Their service team was polite, knowledgeable and they payed attention to detail. As a retired engineer I couldn't be more impressed. I highly recommend them. Charles Kelly, P.E.

I had a new AC unit installed last year. Matt did a great job installing and explaining the unit to…read moreme. Derek and Matt are a good team and very knowledgeable about their profession. I would not hesitate to recommend them to anyone

Mina called me late Monday morning. He was able to come over and take care of my AC replacement…read moreneeds in a short 2 hours. Excellent price and fast service. I would definitely recommend this business !

From the owner: Commercial Service & Installation. We are family owned and operated. We have been serving the great…read morelehigh Valley, Tristate area since 2010. We strive to please our customers and stay in communication from start to finish. 2672188231 Call Today