Ive been a patient there for several years.. Dr Chen and her staff are top shelf. I doubt i will ever leave... Timely, efficient, Excellent service and great care! read more

Very friendly staff, efficient services, no over charging, Dr. Kyleen Chen is amazing. We are more than happy with today's visit.

The staff is so friendly and knowledgeable. The office is clean. Dr. Fu & Dr. Wilson are both amazing. I'm sure the rest of the dentists are awesome as well but I've only been to them. I have a phobia of dentists and getting shots. Dr Fu made sure I was not uncomfortable at all. I love my hygienist! My teeth are always sparkly and clean when I go! I highly recommend them. I drive very far for my appointments because I love them so much. 10/14/19 I don't think I have ever had a bad experience at this place. My son had his teeth worked on today. I have been coming to this dentist since 2013. I have high anxiety about coming to the dentist and so do my family members. Dr. Fu & Dr. Wilson both do amazing work. They have the BEST chair side manner. The facility is very clean. The front office staff is very friendly, patient and knowledgeable. My hygienist is the best in the whole wide world! #Cambia - My hubby has issues with getting his teeth cleaned because his teeth are so close together. She makes magic with our teeth at every cleaning! Best place to get your teeth worked on! Love them. The parking lot is very busy so careful backing out. The lot isn't very big and some people are in a very big rush and forget about safety. The dentist office can't control that. read more

Took my 3 year old here for his first ever dentist visit. Dr. Jennifer was so sweet and patient with him and made his first visit such a breeze! He left saying he enjoyed it and that she was very nice. The office is clean and the equipment is up to date. Would definitely recommend this place and Dr. Jennifer Fu! read more

I began using KC Dental in 2008 when I moved to Austin. They might seem nice up front but they just want your money and will con you into whatever they can get out of your insurance. I received an unnecessary root canal in 2009 and was later told I'd needed another pretty badly. I was leery of the initial root canal so when I moved to Houston, I immediately got a second opinion from a friend of a colleague, Dr. Bhatta Gauttam, DDS, 6910 Bellaire Blvd, Houston, TX. He reported my teeth were in great condition - not only did the root canal they performed look shabby, it was likely not needed. It's been a decade and I still haven't needed that second one KC Dental told me I needed. (I also haven't had any fillings). If performing and charging for unneeded work isn't enough, just check out their office manager. She advised her staff to charge me a $50 cancellation fee. I'd spoken with the office and told them I would not be using their services going forward. She told her personnel to have me reschedule. I did not want to reschedule. I felt scammed and I really didn't trust them. I'd been conned and I wanted out. The calls intensified and the office staff began to call almost weekly, demanding I pay a $50 fee or to reschedule. I called and called to speak with the Office Manager but she refused to speak with me directly. The calls subsided so I figured we were good. After about a year in Houston, I was forwarded a collection letter for $82.00. KC Dental decided to send me to COLLECTIONS over the whole TRUST conundrum!! This shit really hit my credit - and all because I didn't trust the practice or want to return. The most painful thing about this establishment is not the shots needed for my $3000 root canal or the $82 collection letter, its the MOCKERY I experienced. When I called to inquire about the $82 collection letter along with my T-Mobile bill illustrating all of the times I had spoken with the office since my initial root canal, all I could hear was a chorus of laughter. It took me a moment to register, but the Office Manager had put me on speaker to brag to her staff that she'd sent me to collections. She'd wanted the whole crew to witness my woes. Look - Avoid this practice as they are clearly out for a dollar and not your well being. Not a positive place. Every time I go to my new dentist, Dr. Bhatta, in Houston, I'm reminded of how shitty KC Dental really is - hence the recent note. read more

I've been seeing Dr. Fu and her hygienist Cambria for a year now, and my experience has been nothing short of 5 star. As someone who has had a lifelong history of dental issues, I've had my share of dentists and hygienists and I can affirm that this practice is among the best I've been to. Appointments are easy to make, they accept most major insurance providers, they will always intimate you of a potential out of pocket payment and allow you to make the final decision. I go every 3 months for cleanings and I can finally smile with confidence. The location is slightly hard to find, just look for the Schlotzky's and follow the directions from there. They also have a visiting periodontist who visits if there is a medical need. read more

I went to this place in the year of 2021, I was treated politely. before the visit, I was with other dentist. this is the dentist my wife uses and she recommanded to me. after checking my teeth, the dentist gave me a treatment plan, after my insurance, I would shell out ~$1,000. I was not convince on the 'treatment' would do much good to me. Well, if you go to a dentist, they alway find out the imperfection on your teeth. Fast forwar, after one year time I called up and wanted to make a routine check up, I was appalled to hear that, since I did not follow up with their 'initial' treatment plan, they refuse to look at my teeth anymore. It is fine, I will find other dentist who is willing to do the 'routine' check up. I am posting here, just want other to know that this dentist has her own customer base, if she could not extract enough money from you, she will refuse to serve you. read more

I know Dr Chen gets tired of us joking about it...but she can never stop practicing! I do not want anyone else to work on my teeth since visiting 'the best'. Dr Chen is incredibly fast, and efficient...but best of all, she's as close to 'pain free' as I've ever felt. Never had anything but polite, professional service at the front desk...They always let me know what the breakdown will be, and what is expected. read more

Everyone is scared of Dentists myself as well. Had a mean one a long time ago with my lower gum line. Ever since I have bought the most expensive electric toothbrush and did everything to try and ensure that my teeth and gums were great. Well 14 yrs later I was eating dinner when suddenly I felt like something was stuck between my two upper front teeth i went to the bathroom to check in the mirror OMG............ One of my upper front teeth was chipped Ahhhhh Nooooooooo............. So My Hero Husband had to have some work on a lower crown. He said that he liked this place and they were nice. If my Husband likes them that means they should be good. So I went and was told that I had a cavity in the entire tooth and the other one had a cavity I'm thinking how are they going to get inside the other tooth that is not chipped. I was also scared of what they would say They are all super Nice an Cool :) I could not have wished for a better Dentist :) Now when I was in they put these shades on so you look cool and lol don't get blinded by the light. :) I kept my eyes closed :) I have the smallest mouth open ability so they used something i could bite on and keep my mouth open for them to work on me. Sometimes it hurt so they ask you to raise your arm up if it hurts and they will stop if needed they can put more numb gel and injection of numb gums :).. Drooling lol They also ask if you are doing ok from time to time if so for me i gave a thumbs up. :) they kinda laughed at first thinking i hurt then noticed that I was giving a thumbs up for im ok. Lol :) 2nd time i had 3 upper left and 2 upper right cavity again very Nice :) They told me even the best of brushing care you can still get cavity and not to feel bad it's common. And the lady who cleans my teeth she is funny and Awesome too. If you need to go to the Dentist I Highly Recommend KC Dental Austin TX I would give them more than 5 Stars :) :) :) :) read more

I have been a patient at KC since 2008. They are the best! Lisa has been my hygienist since then and she's wonderful! I have seen Dr. Chen, Dr. Fu and Dr. Wilson and they are friendly, knowledgeable and honest. I am so happy with the care I have received here, so I take my one year old son here now. Lisa and Dr. Fu are great with kids, and the TV screens above the chairs are very helpful to calm little ones. read more

KC Dental - The TVs are are huge help when you bring small children! - General Dentistry Near Me - Austin, Texas

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We started to go to KC Dental 3 years ago when my daughter was 3. The environment is clean and kid-friendly. They have TV screens above the chairs and they provide cool sunglasses. Dr. Fu is professional and great with kids. She can also speak Chinese and that makes my daughter feel more comfortable. My daughter is always excited to choose a toy from the treasure box after the checkup. I am glad that KC Dental makes my daughter like to go to dentist. We don't have dental insurance so I ask how much they are going to charge every time before we go. The staff explains the charges clearly and patiently. They even give discounts if you are self-pay patients. I think they charge affordable price and I never have any problems with the charges. I have recommended a lot of friends to go to KC Dental and everyone loves KC Dental. read more

Two out of my four children are terrified of the dentist and have had such a hard time over the years, even with simple cleanings. We have been to a couple other pediatric dentists and their fear had heightened every time. We have been seeing Dr. Fu for over a year now and feel she's the best out there. She is gentle and so kind. The hygienists are friendly, patient, and sensitive to hear my kids out as they explain what they're afraid of. It truly has been a relief to find a place that everyone feels safe. Thanks to everyone one who keeps the office flowing smoothly as well. We're always reminded of our appointment and check in and out with no problems. I highly recommend KC Dental! read more

I've been going here for over 12 years now and can say that I just love everyone here. I actually increased my visits to 4X a year. They are ALWAYS on time and have been flexible with me when I needed it. I feel like the most valued customer they have (but that's most likely not the case). The front desk folks are always awesome and my hygienist (Lisa) and dentist (Dr. Chen) rock. Who laughs at the dentist? Who feels like family at the dentist? ME! I DO! I saw there was a one star review recently and just have to say that there can't be any accuracy to that. I believe most of their patients are long time patients and you don't get that from being horrible or poor with timing. If you're looking for a new dentist, these are the folks to come to. I put my name on them and always will. I LOVE KC DENTAL!!!! read more

We've been coming to KC Dental for quite a few years and are extremely pleased with the care we receive. They are always helpful, fun, and willing to work us in when we have emergencies. Every hygienist we've used has been careful and kind. Today I had extensive work done and the dentist was so careful and patient with my crazy teeth. I trust them with my kids and myself. They are never condescending and their contracted rates with MetLife are very reasonable. read more

I missed two appointments due to an extremely busy and haphazard work schedule. Kc dental will not work with the working man. Sorry kc dental but my job and family are more important than business. I called. If you work for a living avoid this place. There are many great places around town. read more

If you're looking for excellent care, this is the place. Friendly and efficient and they don't overcharge. Dr. Jennifer Fu is my dentist. I'm a senior and have had a lot of dentists over the years. She's the best! She is very gentle when it comes to injections. Dani is my hygienist. She's the best, too! The office runs on time. The staff is friendly. Thank you! read more

This office is very professional and they have been wonderful at every visit. I have seen Dr. Wilson and Dr. Chen for regular visits. Dr. Jennifer Fu and Dione were extremely helpful in calming my nervous energy during a longer procedure. The front desk staff was quick to follow up on my insurance questions and provided everything that I needed. This office is well run with A+ staff!! read more

I'd give this place ten stars, if I could. I came here a nervous wreck. I hadn't seen a dentist in 24 yrs and I was terrified of the pain, the cost, and the possible judgement I'd receive. I got NONE of those things. I've only had a deep cleaning, so far, but to my surprise it was painless (and I had 6 shots just for the first half of the cleaning). The cost is totally doable (I do have insurance, but it doesn't cover everything.) And these people couldn't be more welcoming and comforting. ZERO JUDGEMENT. Nothing but happy, helpful, lovely people in this office. Every single positive review here for KC Dental is 100% accurate. I experienced the same genuine respect, as well as thorough work, with every question answered to complete satisfaction, as these other reviewers. I feel as if I have very little to say that hasn't already been expressed in previous reviews. I cannot recommend this office enough. This is the most anxiety free environment one can possibly have dental work done. If you are a scaredy-cat, like me, and have put off having your teeth looked at for any reason, then this is your place. These people truly care to make you comfortable with every aspect of your visit. read more

Finding a dentist has been on my To-Do list for a long time. I hadn't been to the dentist in years--ever since graduating from my pediatric dentist--and wasn't in any great hurry to rectify that situation. KC Dental is right around the corner from my house, and it was recommended by several neighbors so I gave it a shot. So glad I did! I went in for a new patient exam and cleaning the end of June, and thankfully, my teeth were in relatively good shape. Well, minus the 5 cavities that took advantage of the deeply grooved molars I received courtesy of my parents. The staff was friendly and they correctly gauged the length of time I should set aside for the appointment. Cost seemed reasonable to me--it was cheaper than the appointment my Dad recently had at another practice. Nevertheless, the 5 cavities had to be addressed. And in two separate visits--one for each side. I had a few minor cavities as a child, but nothing that required oral numbing. Wasn't looking forward to that, but the first visit went so incredibly well!! It was really quite painless! In fact, the worst bit was the muscle pain I had the following days, from having my mouth held open for the procedure. The second procedure was a little more uncomfortable, but not intolerable. I am extremely satisfied with KC Dental, and would recommend them to anyone. Dr. Wilson was wonderful to work with. During the procedure, they encouraged me and made sure I was okay. At the first cavity appointment, I said that I wanted to see the tools he used to numb the area once he was finished injecting me. He willingly obliged my curiosity and explained briefly about the mechanics. At the second appointment, I was interested in another tool I saw them using, and he again made time to explain what it was and how it worked. I felt very informed about what was going on with my teeth, and appreciated his conservative approach. There was one spot that he felt he could simply buff out instead of filling, and there are two deeply grooved teeth we're going to keep an eye on and hopefully not have to fill for several more years. Two thumbs up! read more

I would like to comment on my experience at KC Dental. The staff is amazing and i never once felt like i was bugging them with my questions Dr Chen is AWESOME she really went above and beyond for me . I recently visited for a tooth extraction that she didnt feel comfortable doing but i could see that she really wanted to help me. She is very passionate about her career and her patients she is a go getter that loves a challenge. If your looking for a great dentist that will provide a excellent inviting experience then i highly recommend going and seeing the staff at KC Dental read more

My family goes to this dental. Dr.Chen is super nice and she is great with kids. We also had my baby niece there to get her growing teeth checked. I always felt relaxed and enjoyed getting my teeth clean there and the best part is she will give me a remote and I can flip through different tv channels as I get my teeth done :) Awesome place and nice staff. They also take many insurances. read more

Short version: While the work quality isn't bad, the constant mistrust and the fact that they only treat you as a bag of money is extremely off putting. Most people I dealt with there are pushy and try to get as much money from you as possible by suggesting questionably required procedures. The only plus is that they have a couple good doctors (Dr. Fu and Dr. Wilson). Long version: I have tried three dentists since I moved to Austin, and KC Dental is by far the worst experience I have had. For the past couple years Lisa has been my hygienist. She is extremely mistrusting and will question everything you tell her. I had bad staining on my teeth and she kept asking "do you drink coffee?" "no, I don't" "well, you have staining and it's caused by coffee" "it has to be something else because I don't drink coffee" "no, it's coffee". To her credit, she did eventually suggest that it could be my mouthwash and it turned out to be correct (Crest Pro Health mouthwashes cause a reaction on a small percentage of users), but the experience was annoying and the constant mistrust grows old very quickly. The mistrust also goes both ways. After my first visit they recommended deep cleanings in order to avoid periodontal disease. These cleanings (which are expensive and not completely covered by insurance) had to be done every four months. After a year or so instead of Dr. Chen, I got lucky and got Dr. Fu, who after looking at my mouth asked me why I was doing the deep cleanings if I didn't need them. When Lisa came back and asked to set up the next appointment she immediately set it up for four months and for a deep cleaning, without even asking. After I complained and told her that Dr. Fu didn't think I should be getting the deep cleanings she eventually relented and scheduled a normal cleaning. On Dr. Fu's recommendation I got brackets, and after my latest visit Lisa recommended getting cleanings every three months because of this -- "they will be covered by insurance so it should be fine". This was one more time when I felt they were just trying to get more money from me so I decided to get a second opinion. My new dentist actually called me before my appointment (three months after the previous one, since I wanted to be sure that I didn't really need the cleanings every three months) and said that insurance wouldn't pay for it because I am on a plan that only pays for one cleaning every six months (which means I would have had to pay for the appointment entirely out of pocket). I recently got a postcard on the mail from KC Dental to make an appointment because I'm overdue (and it's been three months since the last one!) Additionally, the administrative staff in KC Dental can never figure out what to charge for services, probably because they do not look at the insurance paperwork before the appointment. This means that every time that you are done they tell you you don't owe anything only to send a bill later, that can only be paid by phone. While this is only a minor inconvenience I think it illustrates how many of the staff don't really care about what is convenient for you, but only want to get your money. read more

I should have written this review a long time ago! I have been going to KC Dental for several years and have had several different procedures here. This is my favorite dental group I have ever been to, by far! The office staff is so courteous and friendly and will go out of their way to help. They create quotes and treatment plans that are affordable and they are wonderful at explaining what insurance will cover and when. I have seen all of their hygienists and enjoy each of them! They are always helpful with answering my questions or recommending a product for my "soft" teeth. They are also very lighthearted and keep me smiling and engaged during the procedure. It really feels like they care about their patients and enjoy their work. For bigger dental issues I have been seeing Dr. Court Wilson who is a master in his field! I have had root canals, fillings, crowns and a bridge (phew!!) and they have always been a positive experience. Dr. Wilson and his counterpart Dion are a joy to work with - and I'm not the biggest fan of dentists. They are always on time and finish the procedures when they are supposed to (or early!). They have wonderful bedside (chairside?) manner and provide top notch personal care. The teeth Dr. Wilson has worked on all look great and have never cause me any trouble. Additionally they have a good protocol for administering injections, the least painful I've had. :) I recommend KC Dental to everyone I know. If you're looking for a dentist in Northwest Austin, this is the place! read more

I visited Dr. Gupta at KC Dental recently and had a wonderful experience. The entire staff at KC Dental including Dr. Gupta are great. My teeth weren't in the best shape but Dr. Gupta did a great job at getting me fixed up and at a reasonable price too. One of my biggest fears with a dentist is them suggesting unneeded work. This office uses cameras and x-rays to point out the problem areas so you can have a better understanding of what's going on and what needs to be done. I never once felt like an excessive amount of dental work was being pushed on me. Great place to go for great care. read more

I have been a patient for over 5 yrs and I LOVE all the dentist and the staff! I have never been disappointed, waited long, or got billed incorrectly. They are very honest and efficient and I haven't been to any dental offices where I could honestly say I could book with any of the dentist there :) read more

Dr. Fu needs to be cloned! Dental appointments are always my most dreaded as I have issues with those drills, those tools-yikes! She, however, makes the appointments not only bearable, but pleasurable (as much as possible at least) with her bright smile, superb professionalism, and positive conversation. Ditto to Don's comments, "as close to pain free as possible". Christina does an amazing and equally gentle job at Dr. Fu's side. They make a great team. And who doesn't love a cheery reminder call from Monica?! read more

Absolutely love the staff here! They make sure you are well taken care of and help with all kinds of insurance questions. They make sure to go through every option available for each patient. So glad I found this office! read more

Cambria and Dr. Chen are highly professional, friendly and knowledgeable people. Definitely recommend these people!

I have been going KC Dental many times. Dr. Jennifer Fu is super nice! She patiently answered all of my questions regarding my exam and treatment plan. I always felt relaxed and enjoyed getting my teeth clean there. She can speak Chinese that makes me feel more comfortable. The office is very comfortable, clean, and staffs are also super nice. They make sure you are well taken care of and help with all kinds of insurance questions. I definitely recommend KC Dental to all of my friends. read more

I am a 64yo male and I recommend KC Dental highly. I am in the process of getting an implant supported upper denture. Dr. Wilson, Dr. Gupta, Dr. Chen and all the KC Dental Staff have treated me professionally and with impressive skill. Their pricing is very reasonable. The office is right next to the neighborhood where I live so it could not be more convenient. If you need Dental work, do your self a favor and set up an appointment with KC Dental. You'll be glad you did. read more

I've been going to kc dental for many years, staff is nice and Dr. Wilson is very gentle and nice.

moved to Austin a year and a half ago. waited way too long to find a dentist, but I am ecstatic I found this place. first visit was a check up, second was for a filling. called right back both times, entire office staff is friendly, they are tech savvy and have the latest gadgets, and they always make sure I am comfortable and know why they are doing what they are doing. today was my filling, and I was feeling nervous as I walked in. the hygienist that walked me back reassured me, and Dr. Chen was AMAZING. they had Property Brothers playing for me while I waited to get numb, and Dr. Chen consistently made sure I was okay during the procedure. I was worried about the filling because it was close to my gums, but you can't even tell I got a filling there and there is no damage to my gum area. I was in and out in about thirty minutes. it is clear that the people in this office care about their patients, which for me is key. thank you all very much! read more

Very friendly and professional staff. The dental hygienist that cleaned my teeth(twice so far in one year) was Cambria and she kept giving me useful information on how to maintain my teeth while cleaning them. I love her! read more

Still very polite, but there seems to be more push for costly services now. Not sure if they changed their prioritization, but the past few visits for my husband and I have been far less laid back. That said, the front desk is still friendly and accommodating and cleanings are still fast and painless. read more

Dr. Fu is a wonderful dentist! She patiently answered all of my questions regarding my exam and treatment plan, and she was extremely thorough and careful with my dental work. The office is very comfortable, clean, and you get to watch TV while the dental work is being performed! This was the most pleasant dental experience I have ever had. read more

I have visited KC Dental for 5 years already. The clinic is very clean and all the staffs are so friendly. The doctors I have known in this clinic are very professional and nice. Especially people who like me don't like to go to a dental office because the bad experience with other dental offices before and also dental check is always very expensive, I usually avoided to have a dental check as long as I can. However, since I have visited KC Dental, the doctors always explain to me about my teeth and the question I have very patientiontly before the treatment. Their professional skills make me feel comfortable and trustable to lying there. I always worry the statement I will receive will be ridiculously expensive but their staff will always explain to me how much I will need to pay and they even give me a discount and try to explain my statement and insurance question. I never want to go to other dental offices anymore. I also recommend to all of my friends to go to KC Dental and everyone seems very happy after visiting. read more

I had a very complicated wisdom tooth extraction and I was so impressed with Dr. Courtney Wilson. He was super attentive, knowledgeable and professional!!! If you need an extraction this is the best place to go to. read more

I went to KC dental because they took my new insurance and my previouse DDS didnt. I saw Dr Fu who would'nt let me get a cleaning at my first visit and told me I needed five crowns to replace some fillings. She was not friendly to me and was giggling in the hall way with the other workers. The receptionist was then VERY rude to me and would not answer my questions. I decided to go back to my previouse DDS and got a cleaning and was told that I didnt need any crowns. I won't be going to Dr FU again. read more

This is the most unprofessional dental offices I've ever been to. The hygienist was not friendly, she cleaned my teeth in 5 mintes and was gone. The front receptionist was on her cell phone facebooking. The Dr. I met was Dr. Fu, she did not introduce herself, she did not ask me about my mouth, she did not seem to care at all about me as a person. I got the impression she was all about getting my money. There was a lot of talking going on in the office among the employees. My overall experience was not good. read more

Our experience with KC Dental and staff has been nothing short of exceptional! The staff and the doctors has always been friendly and informatively, explaining the procedures in detail to make sure we are comfortable every step of the way. It doesn't matter if it's a filling or a routine cleaning, I've never felt nervous going into their door. This is why our entire family goes to them, from my 3 year old son to my parents. read more