Dr. James was very caring, does not hesitate to tell you what he is doing, procedure was timely and overall great experience.

Had a root canal yesterday afternoon. There is NO pain today. Great job Brian. The experience was really good, considering it was a root canal. read more

I am a patient that is terrified of anything medical. Even taking someone to an appointment causes me great anxiety. Lakeway Endo took every step to make me comfortable. I faint at any sort of pain. I wear a medical bracelet just for that purpose! I was able to have my root canal done with just laughing gas. Dr. Dennison was so gentle I did not even feel the numbing injections. Wow. I'm so relieved and would recommend everyone!! The ladies at the front desk are just as awesome as well. I felt like I have known them forever! All around amazing experience. I am so glad my dentist referred me here. The dental assistant really took her time making me comfortable too. She was amazing!!! read more

This is my 2nd great experience with Lakeway Endodontics and Dr. James. From my phone call to set the appointment, through my entire office visit, everyone was very friendly and knowledgeable. I have had zero problems with the root canals that Dr. James performed 2 years ago, and the procedure itself went very smoothly and without pain. I highly recommend Dr. James and Lakeway Endodontics to family, Friends, anyone in need of a root canal. read more

Last month, I began treatment for a non-emergency root canal procedure. It was completed this week. At the outset, let me say that the doctor and staff at Lakeway Endodontics gave me outstanding treatment. My disappointment is that I was given an estimate for the entire procedure and assumed that it was comprehensive after I specifically asked about it. New news: At the last visit, I was told that my dentist would have to review their work before a permanent filling could be placed on the existing crown. Instead of completing the procedure with a permanent filling, I received a temporary filling. I get that, if that is the case, and set an appointment with my dentist. My dentist received a summary of the procedure which stated that the crown was fine and did not have to be replaced. My dentist contacted Lakeway Endodonics and advised them that the conclusion that the crown was fine wasn't necessary, however, I received, and was billed for a permanent filling from my dentist. As a consumer, I feel that I was subjected to an unnecessary time and additional cost of resolving my dental issue. Again, I am satisfied with the great service I received, but feel deceived by the final actions that resulted in costs unrelated to the initial estimate. read more

Came in as a walk-in with substantial pain. They got me a pharmaceutical regiment going instantly with a cal lot my regular dentist, and let me come in the next morning and worked me in. It was 100% pain free, and the doctor was careful to only do what was necessary. In fact, he consulted with a patient before me and advised against a root canal (though the choice was hers). Tori and Taylor are assistants there, both so kind and calm and care about your comfort. And I'm out of pain thank God. read more

First of all root canals can be very painful, and mine was on one of my front teeth behind a veneer and a bridge. I have a medicare plan that would cover all the cost,but the first 5 endodontist offices I called that were in network did not have the endodontist there full time or were not there at all. I got discouraged and was nervous enough about the quality of my care, so I contacted a friend of mine who was a good dentist and he recommended Brian James. I discovered he was a bit more expensive than the full coverage I would have from an in network provider, but I went to him anyway. I got right in,his staff were all delightful,his office was easy to get to and a first class facility, and on top of it all he was a pleasure to visit with and was very thorough in his evaluation. I decided to spend the extra money and he got me in right away within 2 days. MONEY VERY WELL SPENT, and I even said that to myself as I walked out of his office. NO pain, I mean NONE ,even with the novacaine injections that are normally awful, and it was done so quickly I was dumbfounded! HIGHLY RECOMMEND!!!! read more

Dr. James is amazing! Really very happy! I came in with severe pain from previous dental work and he was gentle and caring. I still have one more root canal to go and I am confident he will take good care of me. He takes time to explain things and is very careful to keep you comfortable. Definitely would recommend him. His staff is also caring and compassionate. Super positive experience! read more

Dr James and his staff are nothing short of amazing. I grind and clench my teeth so my molars are finally starting to give up the fight. Dental work and possibility of pain always makes me nervous, and these folks have always taken excellent care of me. When I had a temporary crown pop off, they literally got me in there the very next morning to fix it. Highly recommend. read more

I have been going to Dr. James for 10 years now. Unfortunately I've had to have several route canals done. He is nothing short of amazing. He does excellent work and I highly recommend him. I've had too many dental debacles to go into. Dr. Brian James is excellent at what he does and he is down to earth and courteous. His staff is amazing and his office is top notch. Generally speaking, root canals are expensive especially when you don't have dental insurance however, you get every penny's worth with Dr. James. You are in excellent hands. 10 out of five stars for sure! read more

I had an appointment on Wednesday. The front desk lady was so rude. She wouldn't take my insurance and just kept telling me I could jut pay cash. Why would I do that when I have insurance??? Needless to say, I left. Thanks for nothing! read more

Amazing doctor and staff. Turns out I had an irritated gum and nothing wrong with my tooth. Doctor honest and fair. Definitely will go back! read more

No one ever wants to hear the words root canal when you're at the dentist. Especially me - the biggest dental chicken on the planet. But fortunately for me, my dentist referred me to Lakeway Endodontics. Everyone in this practice is so kind and warm and put me at ease right away. The procedure was done in two visits and there were no issues, no pain and honestly I barely felt the injection. If you have to have a root canal done - this is the place! read more

I want to give a public thank you to Dr. Brian James and his wife Dr. Misti James! I've been in serious pain for the last 24 hours. They both came in to the office on a Saturday during Easter weekend with their kids to do an emergency root removal. Misti has her own dental practice, but she generously took time out of her day off to assist her husband. They are wonderful people that really care about their patients. I highly recommend them! I can now get back to work after the swelling goes down. read more

I was so anxious and in so much pain before I got my root canal retreated ( got it done originally somewhere else. But it was honestly the best dentist visit ever. They mentally prepared me for 2 visits but got it done in one and knocked me out so I don't remember a thing. No pain after and my tooth hasn't hurt since. I wish I could do all my dental work here. read more

I'll begin by saying I am a wuss when it comes to dental issues (ever see the movie "Marathon Man" with Dustin Hoffman?). Following a routine visit to my primary dentist, it was noted that a tooth I was having some discomfort with was probably due to a fracture. With referral in hand, I visited Dr. James' office. News was not good, unfortunately, and I was advised on two options: root canal or possible extraction of the tooth followed by an implant. Neither one an easy decision. I chose to try the root canal and hope it would work as it's better to try to save the original tooth. The office got me scheduled very quickly. As my anxiety increased, the office was incredible in easing me through this process. Everyone there was empathetic and understanding, keeping me fully updated with what to expect and what was happening at any given moment. In the end, this was almost completely painless and less uncomfortable than many traditional fillings I have received over the years. Now I have one more step with my primary dentist to complete but the pain is gone. read more

I am one who never writes reviews, however, I feel I must write one for Dr. James and his staff. This has been the 2nd root canal performed by them. Donna at the front office is awesome and caring. Rachel his assistant was sweet, caring and very efficient, always checking if I am Ok and right there with what was needed by the Dr., they are a most efficient team. I am so thankful to not be in pain any longer..Big Thank you read more

My fiancé and I were in search for someone to remove a silver point (outdated technique) from my fiancées gums. It was very uncomfortable for him and after researching quite a bit he found Dr.Brian at Lakeway. We have never had an experience like this with any medical staff or doctor. It is so comforting and they go above and beyond to make sure we both felt comfortable. I would highly recommend Lakeway Endodontics to anyone in the area. From the moment you step in the door from the moment you leave. Absolutely amazing staff and a remarkable doctor. Highly impressed. read more

BEST dental experience EVER! Not too many people would say that about a root canal procedure. I had a tooth that became infected, and was in alot of pain and had swelling. Dr. Brian James was highly recommended,so I was able to make an appt right away .From the time I entered their office, I was greeted by Donna a great smiling face, brought the back greeted by 2 other smiling faces Naomi and Lisa, 2 of Dr.James's assistants, I was treated very kindly. Dr.James was very thorough with explaining my treatment,and made me feel at ease. Any dental treatment I have had in the past it was a must to use Nitrous,but I wasnt worried,or nervous. I NEVER felt the injection,I was amazed...I've had ALOT of dental treatment,but will say by far this was the BEST experience. Thank you Dr.James and Staff. You guys are great! Looking forward to seeing you on my next visit! read more

I've had two emergency root canals with Dr. James, both times he squeezed me in for a visit/ procedure when they were booked. It means so much considering the amount of pain I was in. I tried once visiting another dentist in the neighborhood right before my second root canal and immediately regretted it because I ended up waisting time with an unknown prognosis. He's quick at recognizing complex issues, I would highly recommend him. His team is great, always professional, kind, thorough and they follow up. read more

If ya gotta go, then this is the place. Dr. James is great

I am very serious about this review and I can't express to you in a way that could make my review any better. I visited another dentist for a root canal about a month ago and after 2 visits each lasting 2 hours my root canal issue was not yet solved. So I suffered through Christmas and New Years with a swollen and painful jaw. I almost went to emergency due to the pain. I finally called Dr. Brian James office and they found a way to fit me in the very same day I called. That in itself was amazing to me. I sat in the chair and expected pain. I never felt anything painful. I sat in the chair expecting to have my mouth open for 2 hours or more but in less than 40 minutes the job was done and my pain was gone. Dr. James, his assistant Victoria and the staff treated me very well and the cost for their services was quite reasonable. I recommend Lakeway Endodontics and have gladly given them 5 stars. read more

Great service, but be prepared to pay! My primary dentist, Dr. Tomasik, referred me to to Dr. James for a recent root canal. See review below: The good: -beautiful office -professional staff The bad: -charged $250 for new patient fee and x-rays (that could have been transferred over as I just got them 24 hours prior) -charged $250 for one sedation pill (refused to let me fill the prescription at CVS ahead of time which would have cost $10) -charged me $1,100 for a root canal The ugly: -My total bill was $1,600 of which my insurance only paid $600 (Many insurance plans don't cover sedation) I walked out of there spending $1,100 PLUS the $1,000 I'll have to pay my primary dentist for a crown. Total cost = 2,000!!!! I've had the unfortunate situation to get a root canal and crown in the past, and have NEVER paid this amount. I'd expect $1,000 out of pocket, but $2,000 is ridiculous. Buyer beware. read more

Was referred to Dr. James after getting a crown on my tooth and afterward needing a root canal. Have had numerous root canals, so I wasn't really concerned, although in the past I had always gotten a root canal before getting a crown. The experience itself was bearable, but after getting the third shot for pain, I was told that was the maximum he could give and that it couldn't possibly still be uncomfortable. I bit the bullet and let him finish. It turns out that after he filled it, he took an x-ray and discovered he had drilled through the root and into my jaw. and the filled into my jaw with filling.... I had to have the tooth pulled and an implant put in its place. I informed Dr. James and got an apology, but for some reason, I expected a little more... Maybe a reduction on my bill, ... but no, turns out the total for the root canal/tooth ran me close to $5,000.00. read more

I was terrified to have a root canal, as I had heard it was an awful thing to go through. But I felt so much better after I arrived at Dr James' office and he and his staff put me at ease. The root canal went perfectly and I didn't feel any pain, even later that afternoon when the Novocain wore off...no pain! He was able to get me in right away too. If you need a root canal, please go to Dr James, and don't be afraid. read more

My husband had a root canal last Friday and was eating steak by Sunday night. Not only was the office staff wonderful, the dentist was very professional and willing to discuss all aspects of the procedure. Thereby, easing all concerns and any issues my husband and I had regarding the procedure, payments, and post surgery. A wonderful job--I know--I was raised by a dentist! read more

Dr. James is a great asset to the Lakeway Dental community. I've had 2 root canals done by him and his excellent staff. They're always friendly and caring. No one WANTS to go have a root canal done, but if you have to go--he's your guy! read more

I was referred to Lakeway Endodontics to see Dr. James. I had a root canal done here and the process went okay. I was in pain for a few days after the procedure but was told to take ibuprofen. It honestly did not help much but I toughed out the pain. The front desk seemed nicer to other clients (maybe they are regulars?) but I felt as a new person I should still get the same treatment. I've previously had a horrible experience with another dentist where I would leave very upset every visit I showed up too. Anyways, I also needed to get a tooth extracted and was told I have to see ANOTHER dentist. It's not very convenient to be hopping around from one dentist to another. Well, I called that doctor and they could not get me in until a week from when I called which is understandable except this was an emergency situation because at this point I was in horrible pain. I then called Dr. James office back and got an antibiotic prescribed which honestly did nothing. The swelling stayed and the pain continued to get worse. I called again during the afternoon to ask what I needed to do to help the pain. I still to this day never received a call back. I also called a different dentist in regards to the extraction I needed and they got me in that SAME DAY and also wondered why I was referred to an Oral Surgeon for a simple extraction? My thoughts are that they have enough "regular clients" to not care about new patients. But again that could just be my opinion because of my experience. read more