Im glad i walked into anderson's. They went above and beyond to help me with i wanted and i will be…read moregoing to to them in the future.

Heard nice things about this place, the guy sounded nice and helpful on the phone. Went into their…read moreconsignment shop next door and the lady was kind of rude to me. I asked for a certain kind of gold jewelry and the lady scoffed and said we don't have anything like that then just stared at me.. so I left with 10k in my pocket to spend elsewhere

They did a fantastic job! My husband and I had both of our rings sized and mine needed some work…read moredone on it. While they did a wonderful job on both of ours they really did an excellent job on my husband's. His ring was challenging to do but you would never know, it looks just like it did brand new. They were friendly and helpful. I won't hesitate going back for future work.

Definitely would not recommend this place. The owner(s) are rude and not professional at all. One…read moremumbles whenever you ask a question. Brought several high end items in for updated appraislals (with previous appraisals in hand from jeweler who made the pieces) and they took forever to complete. I had to call since they forget about the appraisals. The older owner said he can't give exact measurements on diamonds, saphires, rubies, etc." What?!?!?!?!? I thought this place was a jewelry store. My mistake. Don't waste your time.

My first experience having to sell my jewelry. I am…read moreextremely grateful and happy with the outcome of selling my jewelry at Goldmart. Everyone there was kind and friendly. Chris was so helpful and kind explaining the process. He knew I felt apprehensive and didn't try to rush me. I have never had to sell anything before and he gave me more than what I thought I would receive. I would highly recommend The Goldmart to anyone who is needing to sell your jewelry!! They also have beautiful jewelry for sale as well.

I had my ring resized, larger, November 2024, Goldmart sent the ring to their jeweler out of…read morestate. Received the ring back, thinking it was very thin, but they were the experts, paid $130 to resize. By March 2025 (less than 4 months later) the piece put in by their jeweler (to make the ring larger) fell out! Goldmart kind of shrugged their sholders, saying we do not use them anymore for repairs. Goldmart sent their ring to a new jeweler, because they did use their prior jeweler, where to repair the ring would be $350! I had them send my ring back unfixed. I had the ring repaired locally at a different jeweler for $50.

We took my wife's wedding ring to tighten the diamond's prongs, They cleaned it and tightened the…read morestone. We went to Harry Ritchies looking at better rings, and they told me it wasn't a real diamond. Karat patch didn't tell me it wasn't real. I'm not saying they switched the stone, but why wouldn't tell me it wasn't real. That makes me sad.

My watch needed a new battery and went here. I had a hard time finding the place because they also…read morehave a pool business sign that is bigger than the jewelry one. It seems that the owner decided one day that he also wanted to build pools and has been very successful. I had to wait a little because the receptionist was on the phone giving a pool related quote over the phone. Once she got off the call she was very friendly. She brought my watch to a gentleman working in the back and after 5 minutes my watch was working again. The place gives you the vibe of every one who works there being professional and honest.

Randy custom made my wedding ring based on a photo he did a wonderful job…read moreAnd after a year I had some issues with it and he fixed them right away!

BUYER BEEARE I bought a gold tennis bracelet through their Etsy store. The bracelet original price…read moreis close to $60, and it's sale price was around $40. The quality of the bracelet was awful. It was something you'd find in the dollar store. Their customer service following the purchase was contrite. I won't bore you with the details of the interactions but they were the opposite of good customer service. I do NOT recommend doing business with them. It was my one and only negative experience on Etsy. I know see they have several complaints with the BBB as well. DO NOT BUY!!!

Austin was very helpful today, and I'm glad I bothered to step in the Devon's. I found the ring I…read morewanted at a fair price that was cheaper than the department stores, and not much more than what I was looking at online. Plus there's a warranty, so all in all I'm a satisfied customer.

UPDATE: I don't know who "DeVons R. Business Owner" is that replies to the Devon's reviews. I have…read moretried reaching out to "David Garrick", the President & CEO of Devon's but my request goes into deaf ears. We have done all of our jewelry business through Devon's for over 35+ years. It only takes one bad experience to ruin all the good ones. This one cost me $475.00 and surely when Sandy says, " let me know what I can do to make this up" she sure as hell isn't gonna credit me or give me the money I lost because of their screw up!!!! For our anniversary, my husband bought me a set of diamond earrings many years ago. Every anniversary for 3 years he would trade them in for a bigger diamond earrings set. Fast forward.... Recently we traded in my wedding set because ever since the prongs were redone on my current set and the prongs would get caught and snag things and my clothing. Even after having it sent back to have the prongs smoothed down. When we traded my set in for the new set we had extra credit and decided to purchase a set of 14k gold Diamond earrings as a gift. The Diamond earrings were never given as a gift. So, we decided to trade the 14k gold Diamond earrings and my current white gold earrings in for a nicer set of earrings. Two employees, Karen and another guy could not find my older Diamond earrings in their system. I even told him to ask Sandy the manager she will remember. They kept saying, I didn't buy them there, I had to have purchased them somewhere else. I called back a couple days later and they still couldn't find anything. I wound up selling the newer 14 karat gold diamond earrings on Facebook marketplace and lost money on them. Because I don't wear yellow gold and I could not return them because it was four months after the purchase and there return policy is 30 days. Fast forward.... I was shopping for a set of birth stone earrings for a gift. While in the mall I briefly glanced at Devon's and seen Sandy (the manager) was working. I shared my recent experience with her and and how her employee said I never bought my diamond earrings there. Sandy explained something was going on with their system and found all 3 purchases of my diamond earrings in the system. I shared again how her employees, very adamant about how I did not buy them there. The last pair of diamond earrings she said were in her system as yellow gold, but my earrings are white gold. Same exact size and everything else. I may have had them put in the white gold setting years ago, but it would have been done through Devon's which they should have had a record of that. The following day Sandy called me with all the proof and verified, yes my earring were reset in WG by Devon's. (Photo of record attached) Karen was present and I told her she owed me an apology for being so adamant that I never bought my earrings there. Karen started acting dumb and making faces like she had absolutely no clue what was going on, let alone being any part of it. THAT PISSED ME OFF! So I walked out of the store. To NEVER return again! Sandy called me minutes later on my phone offering to make it right with the birthstone earrings that I was shopping for. A bit reluctant, I went back to Devon's and looked at the birthstone earrings. I did not feel good vibes at all and definitely wasn't getting any good deals she offered. I never got an apology, lost money because of it. I left and bought the birthstone earrings elsewhere. Its unfortunate I have to return every 6 months to keep up my warranty. But, I will NEVER give Devon's my business again!!!!

I used to promote this company, but no longer. My spouse and I purchased our wedding rings and a…read morelifetime warranty from this location 25 years ago. Over the years, they honored the warranty several times--most notably when the main diamond in my ring fell out and was lost; they replaced it with the warranty. It happened two more times after that, and each time they covered the cost to send it out for repair under the warranty replacement of the stone if lost or putting it back in if I had been able to find it when fell out. They also regularly cleaned the rings whenever we visited the mall as well as sent it out to repair the prongs when worn one time. However, the last time the diamond fell out, everything changed. They denied any record of past repairs or maintenance and voided the warranty entirely, insisting I would have to pay for the full repair--at a cost estimated to be three times more than what I originally paid for the ring. While searching their new and old systems, they asked if four different past addresses and old phone numbers were mine--all of which were correct. Clearly, they had access to my historical information, yet still claimed I had never brought the ring in for service. When I asked how they had all my old addresses if I had supposedly never come in, they had no answer. I gave them ample time and opportunity to locate their records--both digital and paper--but they failed to find any documentation of the multiple repairs, cleanings, and diamond replacements they had provided under the warranty and the times they had sent it out for the repairs. This experience has shown me that the company is counting on customers losing their jewelry or their marriages so they never have to honor the lifetime warranty. Their integrity and customer service have significantly declined. Do not rely on them for a long-term commitment piece--they will not honor the warranty when it truly matters. I will never recommend Harry Ritchie's again and will pay a different jeweler to repair my ring. They will not receive another cent from me. It's no wonder they are closing multiple of their stores.

Absolutely love them! We had an account opened in 2015. I…read morebought a tiny promise ring and within a week, I wanted a real engagement ring which they let me swap out so easy. Come 2019 my ring got lost and we went in to look and came out with the perfect ring! The store manager Kyle was such a delight to work with and is always down to earth. He never makes you feel like you can't get something you want! They are all easy going there and real people. I'll always give them our business.