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Kay Jewelers

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

Services - Kay Jewelers

Jewelry repair

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10 months ago

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Four Winds Jewelry - Diamond ring

Four Winds Jewelry

(23 reviews)

$

they are always so wonderful. I wish I knew how to post a photo they fixed my diamond ring and…read morepolished my gold rings. They are wonderful and so reasonable.

I needed my new ring resized. I had only had it for a few days before taking it into Four Winds to…read morehave it resized. I chose them because they had affordable rates and good reviews, sadly that was not my experience in the end. When I picked up my ring I immediately noticed indents and scuffs all over the ring. It was a flawless white gold band with a gorgeous amethyst stone. I couldn't stop staring at it when I first got it, but now my brand new ring looked tarnished and dull. I asked them if they replaced the rhodium plating that all white gold has, they said that would be extra, it wasn't even initially offered. When I pointed out the dents and scuffs they tried to buff it out but when I got home I couldn't stop staring at my ring and not for the same reasons I had when I first got it. It was dull and had a warmer more yellow tone to it. The bright white gleam was gone and I noticed more flaws in the metal including where they had cut and fused it back together and the band had multiple scratch marks. The rhodium plating is what gives white gold the brighter whiter tone and added strength. It seems odd that it wasn't part of their resizing procedure given that Rhodium has to be replated at least annually as it tends to wear off with wear. One would assume that a decent jeweler would know this and insist on replating the Rhodium as the adjustments and polishing of the ring would take a larger toll on the rhodium. Which is exactly what it looked like when I got it back. I personally dislike yellow gold, but I wanted something more substantial than sterling silver, but now comparing my new ring to my silver one I wear daily I'm saddened that my silver ring is brighter and more white than my new ring. I'm sure this jeweler is good if you want affordable and quick but I let my impatience get the best of me and ended up getting what I paid for. The ring fit great but other than that I'm very disappointed.

Kay Jewelers - jewelry - Updated May 2026

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