Dr. Irons is a highly adept and compassionate vet, and I was incredibly relieved to find a way to…read moreensure my cat can receive crucial and consistent care in the city. I've searched without success for years for an adequate veterinary provider, as my five-year-old cat, Rex, gets extremely stressed and anxious going to the vet's office. Comfort Paws offers the in-home alternative we need, and I'm so grateful for their services. Dr. Irons was prompt, friendly, organized, and communicative. She listened carefully to my concerns about Rex's health and my characterization of his temperament, and approached him in a way that allowed her to do a much more thorough examination than any other vet has without upsetting him unduly. When he became agitated near the end of the visit (as most cats would when receiving shots), she gave him the space he needed to calm down and monitored his body language and signals to prevent any injury or further distress. Comfort Paws will continue to be our go-to vet going forward, and I'm so happy to have found somewhere that can work with us to make sure Rex--who's a very sweet, amiable kitty, but who happens to be a large cat with major fears around medical treatment--can thrive.

Saying goodbye to our beloved 14-year old dog was the hardest experience we've ever faced, and I…read morecannot imagine having gone through it without the care we received from Dr. Irons. From the very beginning, she was gentle, thoughtful, and deeply respectful of both our dog and our family. I might also add that while it wasn't yet an emergency situation, she was able to come on very short notice, which alleviated our dog's pain, and our emotional discomfort. She moved at a pace that honored what we were going through, explaining everything clearly while also knowing when to step back and simply give us space. Our dog was able to pass peacefully, surrounded by love, in an environment that felt calm and intentional rather than clinical. In a moment filled with overwhelming grief, she brought a sense of steadiness and grace that we won't forget. She provided compassionate care at the moment we needed it most. We are incredibly grateful and thankful, and would recommend her without hesitation to anyone facing this heartbreaking decision.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

My wife and I was on our second visit to this animal hospital. The first time I couldn't come and…read moreshe was transferred to a 2nd location they have and the experience was good. We both returned to this location for our cat Cubs annual physical. Once again we were transferred to this time a third location were unaware of. We walked in with a white couple with a dog and the couple asked us to go ahead of them the male behind the desk never responded to my wife asking him questions about our appointment. And when the female desk employee responded to my wife the male receptionist responded to the white couple! Not sure what that was about and all the while Cubs nervous and meowing. We decided to reschedule to next week because it was my birthday and we had plans this time it's directly with thier second location and I'm grateful.

My angel did great ! Healed up perfect , no scar. Another vet did the procedure so happy with her…read morecare.

I am so thankful for the team at Prospect Heights Animal Hospital. I just had to go through the…read moredifficult process of accepting that my little dog, Brooklyn, was ready to go, and Dr. Barry and the team at the clinic truly helped during this difficult time. I felt well taken care of, I was given as much time as I needed, and I could see that Brooklyn was comfortable and in no pain up to his final moment. I do not usually write reviews, but I felt compelled to share this as I know others may go through difficult moments like these, and it really helps to feel genuine compassion from those that are helping care for your loved ones. I will always miss my pup, but I will never forget the way this team helped me through the entire process.

I've been taking our cats here for several years, and have always had a complicated relationship…read morewith the clinicians here. Do they care about animals? Yes. Are they very expensive and recommend many expensive procedures? Yes. Do they explain why they want you to do what they want you to do? No, not without pulling teeth. And therein lies my struggle and the abbreviated reason I will be finding a new vet.

This is my first time visiting BVC. They are not allowing any customer entering their office due to…read moresocial distancing. They only have curbside service for now. When I got there, I called, checked in, and I brought my cat to the door. The vet tech called after they took my cat in. The vet tech is really friendly and nice. She asked thorough question to make sure she knows the background info and any medical condition of my cat. My cat is a stray cat that I have been feeding since 2020. Recently we decided to adopt her and give her a forever home. She was super nervous and scared when we put her in the carrier since it's her first time going to the vet and being in the carrier. Dr. Mikhelzon was able to calm her down and do the exam. After Dr. Mikhelzon examined her, she gave me a call to go over her findings and recommendations. Dr. Mikhelzon is able to answer all my questions. Then we did the payment over the phone with front desk. After my cat got her vaccines and blood work, Dr. Mikhelzon brought her out and go over a bunch of brochures which have info my cat might need. Overall, it was a pleasant experience. Everyone wore masks, and followed social distancing. Thank you Dr. Mikhelzon!

The owner's response contains inaccurate information. This appointment was not made "the night…read morebefore." It was scheduled approximately two weeks in advance because my schedule is busy and I needed the appointment. As shown in my screenshots and call logs, I communicated with the office multiple times that morning that I was actively on my way from Staten Island and provided an updated ETA. Despite that, I received voicemails threatening cancellation only minutes after my scheduled appointment time while actively driving and parking. I also reached out privately to management before posting publicly and received no response or accountability. At this point, I stand by my review regarding the lack of professionalism, bedside manner, and how the situation was handled.

Very kind and professional vets. I brought my cat in after she was showing signs of distress and…read morethey helped calm my fears.

We had a really great experience with our pup. The doctor and tech were empathetic, caring, and we…read moredidn't feel rushed. We came up with a plan and were advised to call back with an update.

Quick, responsive, knowledgeable and understanding. I brought in my cats and they needed…read moreextractions. Most affordable you're going to find in the city!

There is a joke "don't go to a doc whose office plans died". Check out thriving plants at Park…read moreSlope Veterinary Center!:-) My cat got queen treatment. Again. This time for change diet, allergies and due vaccines. Tail is up! Energy of 6 months kitten. Our Vet really took time to analyze why cat is not feeling well.

We could not be happier with the care that our mini bernedoodle puppy has received at BHVH. We have…read moreseen Dr Chan for most of our primary care visits, Dr Thompson to get her spayed, and Dr Venezia for a sick visit. They have all been very knowledgeable, approachable, and professional. The techs are equally helpful and welcoming. Same with the supportive staff. My two previous dogs were cared for at Vinegar Hill Vet, and the difference in care is noticeable. The staff at BHVH actually cares about my puppy and seem genuinely happy to see her for each visit. They are quick to answer any e-mails. I highly recommend this practice!!

In a neighborhood as charming as Brooklyn Heights, this vet exceeds expectations. Let me tell you…read morewhy. 1. The curb appeal of this vet is so cute. It adds to the charm of the neighborhood. They always decorate for holidays, and I especially love the giant skeleton they have at Halloween. Plus, we always have cute dogs hanging out at that corner. 2. I love that we have a privately owned, neighborhood vet in Brooklyn Heights. I was expecting the staff to be compassionate and helpful, and they were beyond nice. The inside is very cozy, but the patient rooms look modern and clean. 3. Brooklyn Heights is fancy, so I wasn't sure what to expect when it came to the bill. My dog Jeffrey had to renew all his annual vaccinations plus his three-year vaccinations. He had a full wellness check, including bloodwork and a fecal test. He had the works. It was expensive, but not unreasonable. Across all 5 vaccines and testing, it was maybe $100 more compared to prices at our last VCA vet in Boerum Hill. I was expecting more TBH. They also swabbed Jeffrey's ear to check for bacteria, and I did not see this on our bill. Thank you for that, Dr Chan! 4. I had read some reviews of people complaining about how the staff was difficult when asked for price breakdowns. I DID ask, and they were so kind. They really went out of their way to explain everything to me before I was charged or any procedures/testing had been done. If you had any questions or concerns with pricing, I would not hesitate to ask their staff, as they could not have been more accommodating. 5. Dr. Chan and her assistant (I'm looking for her name!) really went out of their way to adore Jeffrey. They were so sweet with him, and kept mentioning how cute and perfect he was (WHICH HE IS) and no parent gets tired of hearing how wonderful their child is.

There is a reason the vet here decided to become a vet - it's because she has no idea how to…read moreappropriately interact with humans. zero people skills. She is like 6'5" tall and stares down at you wagging her finger at you and chastising you like a school marm even though you haven't done anything wrong. Having said that, the front desk folks are amazing - they are personable, and helpful.

My dog isn't easy. But I assumed professional animal personnel could handle a small (under 10 lbs.)…read moredog. Okay, so I adopted him from a shelter and he's had a lot of bad on-the-street experiences, consequently he isn't fond of going the vet. I just thought these people were better than they were...and, I will not be going back!!!

It is really expensive here. We paid $591.45 for a concern we had about our cat vomiting often…read more They didn't try to upsell us but gave us options. They were so warm about switching an appointment I mistakenly made in a different borough. I chose this place due to the reviews and due to how easy it was to find a place that's convenient to us both time wise and location wise. Our cat likes the free treats provided for cats and dogs. On another note, I learned scheduled visits are $130 and walk ins are $150. This was the breakdown: Examination and Consultation: $130.00 Labwork - Senior Screen Select: $330.00 Medical Waste Disposal Fee: $3.95 Cystocentesis (Sterile Urine Collection): $85.00 Nail Trim: $42.50

When my original vet didn't have an appointment available for a few days, they recommended I come…read moreto BondVet for quicker service since my dog had an open wound. I was always skeptical about BondVet because it looked so fancy with the highest visit fee around at $129 (although you can get $50 off first visit if booked online, which I did). After coming here for 5 visits in the past month, I can finally say that I am happy that I came here. When your pet is in need of care, the money is worth spending as long as they are better. While I haven't received all the answers yet, I will say that I truly appreciate the vet and staff care. My pup saw Dr.Polina Mikhelzon who has really listened to all my concerns and helped me find the best options in consideration of the costs as well. I feel like she really just wants to help my dog get better. It's been a stressful process, but glad to have BondVet by our side. They also always provide me the option to purchase products recommended elsewhere, so I could save some money. Tip: Free heartworm testing for preventive care on Tuesday-Thursdays!