Do NOT shop from this website, it's a SCAM! I placed an…read moreorder, paid via PayPal and never received a valid tracking or my product. The company has not been responsive and I have not yet received my reimbursement for the product I never received. I have filed a dispute on my credit card. This company needs to be reported and shut down immediately!!!!! DO NOT SHOP FROM HERE!!!!!!!!!!

Bought a stroller and they sent me the wrong frame because the website was not clear. I have to…read moretake some of the blame for that, so I returned it and paid for the correct frame PLUS POSTAGE OF THE NEW FRAME at the same time because I was in a hurry. When I received my correct frame, they didn't include the fabric set, so had to send that separately after. No big deal so far. But, they refunded me $85.90 short of what I'm owed and the woman dealing with it is clearly out of her depth. I'll leave the details below. Our 4 parents all chipped in for this stroller and all of them and my wife will be leaving reviews here and on Google until this is resolved fairly. 7/10 Paid $999 BoA Card 7/17 Paid $1039 ($1031 + $8) Paypal 7/31 Refunded $879.05 to BoA card Means I paid $1158.95; take off the postage of the black frame to me ($59.86). That's $1099.09 The price of the stroller he bought is $1013.19. He paid $1099.09 + the postage of the frame back to you.  I'm owed $85.90 and I will not stop until I get what I'm owed.

Love this store. I always shop here for everyone's gift. This store carries the best quality items…read moreyou can find!! Everything is always displayed so beautifully and the staff are amazing!! Selina is the baby gear expert there ... she is extremely knowledgeable about all baby products. She has always been my go to for all baby and mommy products and questions. She knows her stuff!! She recommends what's best for your baby needs with knowledge about each item and especially with care. She's not just selling to sell. She always wants the best for everyone's baby so safety is number one priority for her. Just recently I needed a company gift for about 15 ppl.... and with Selina's help she put together 2 big baskets of all baby products she recommended that new mommy and baby will need. Everyone was so ecstatic with what she put together from all 15 of us. We can't thank you enough Selina!! You rock !!!

I was doing stroller shopping recently and oh baby was a great help! They were kind gentle and…read moreunderstanding of my every need. They delivered everything to my door step on time and efficiently. I would definitely recommend for any of your baby purchases!

My husband and I went on a Sunday afternoon and were the only customers. There were four men…read moreworking and no one acknowledged our presence so from the start it was an odd experience. They have plenty of items but we were specifically looking for strollers and they only really had the higher end brands like nuna, doona, etc. We were hoping we could compare a wide range including some more midrange brands like graco and chicco but they didn't have those. I glanced at clothes and things were going for $40+ for a single onesie! So unless you're looking for something very specific that they carry and don't mind not getting even a "hello" from the staff...I wouldn't recommend!

There is no better place than Baby Central in all of New York City. We purchased a rocking chair…read moreand the in-store experience was great, they are very nice and knowledgeable. The deliver process was also perfect. They carry a wide variety of quality products. 10/10 would purchase again.

My go-to store when online shopping isn't an option. Plus, I prefer local businesses. We've been…read morepatronizing this place for well over 2 decades. Service is regular retail flow. I haven't noticed a high turnover, which is normally a good sign to me, but maybe I haven't been paying much attention to truly say. One thing's for sure, I always find what I need whether it be for my son or daughter. S&D is a true staple of our community. Providing affordable children clothes, uniforms and tons of options. Will continue to shop here.

Ordered online from them on 12/26, I received a cancellation email from them on 1/5 with zero…read moreinformation on why it was cancelled. I reached out asking for clarification as to why they canceled it and have yet to receive a response. Both items I purchased are still listed for sale online as well.

great place. thanks for helping me choose the right nursery furniture, your kindness is appreciated!read more

From the owner: Luxury Baby Gear Shopread more

DO NOT ORDER FROM THIS COMPANY!!! I ordered some products that stated "Ships today." However, NO…read moreWHERE on their site states that if you order past a certain time that it would not ship out the same day AND does not tell you how long shipping will take. I emailed them the next day to inquire on how long it will take to receive my package since I did not see a Tracking number posted on my order. Instead it showed "Processing." I received a reply from Isaac with: "You need to relax." I couldn't believe it! I was so upset and insulted! So I called them asking for a Manager. I spoke to George (who I really think was Isaac) asks me what this is regarding so I gave him my order number. Without even asking me, he goes off telling me that my order is being shipped out today, etc. Then he asks, what is your question. I said, I do not have a question, I have a complaint. So as I'm telling him that I was insulted by the email, he tells me that I am being impatient and I do need to relax. Ummm...excuse me? All I asked was when I should expect my order. Hello! I am entitled to know! I asked George (again, who I really think was Isaac) to cancel my order and his sarcastic reply was, "My pleasure!" I received an email that said, CANCELED. I received another email, "Wow so sensitive. Asking for a tracking # less than 24 hours from when you ordered is impatient. We have no problem cancelling this especially since we have limited quantity left at this price. We would rather ship it someone more grateful." At that point I was so heated so I reported them to BBB. I hope they go out of business! They are RUDE and have no respect for their customers! They don't deserve your business!

Looks like a scam. I ordered a car seat one week ago and never received an email about the delivery…read moreof the item. Nobody answers calls, nobody replies emails. Don't buy here even though the prices are much lower than in other places.

This isn't a typical "walk-in" type of store, but you can still... walk in. The owner primarily…read moreships his online sales. Street parking is the only way and it's terrible most times. We needed a double stroller asap and were desperate. Came in and were helped by the gentleman who was so kind and made us feel comfortable even though our 3 children were all causing a raucous.

I haven't physically been to their store but I have ordered from them through Amazon more than once…read more(by mistake the second time) and I can only say DO NOT purchase from them. I had two very bad experiences. First I returned a defective stroller but they refused to refund me and kept the stroller. After about 5 phone calls Amazon eventually refunded me. Second time, the stroller I ordered as a replacement (by mistake from same seller) was again defective, they kept a 50% ($270) restocking fee because box was opened. They are awful.

So happy with my purchase. I was a little hesitant to buy…read morefrom here as the reviews aren't great. However, going through the reviews I did notice that most of them were 10+ years old & another review pointed out it's under new ownership now. With that being said... I was looking for an extremely specific car seat (they're recently discontinued)- literally looking all over the country for the past week. I originally placed an order out of Texas (I'm in Pennsylvania) for the seat I was looking for. They cancelled my order & didn't even email me to let me know... which made me start looking again for these seats. I found Dimples Baby online & gave them a call to ensure they had the seat in stock before I ordered online... they said they'd check to make sure they physically had it on hand & would give me a call right back. Before we hung up I was like "but can you check for two??" As I failed to mention I have twins (whoops). Sharon called me back within just a couple of mins to let me know they did indeed have two I went to check out and it was only allowing me to check out for one seat, not two. Sure enough, I called Sharon again & she said she would fix the issue. She texted me within just a couple of minutes, to let me know the issue was resolved & to try checking out again & she'd have them off to the side for me ready to be shipped out the following morning. Order was placed & absolutely 0 issues. I'm very happy to be ordering with them. Customer service was 10/10.

Dimples Baby is the ultimate place to get all your baby gear and furniture. Their selection and…read moreservice is unmatched. With all different price points you can find cribs, changing tables, rocking chairs, strollers and so much more. Their service is impeccable. With their texting line you can purchase items, get product support and even send a gifts. I am proud to call myself a Dimples Baby customer and will definitely stay with them for years to come.

Bar none, the worst place I have ever dealt with. The sales person was lovely - having said that,…read moreshe was not specific on a delivery date, just said, "I'll call ya next week". They called me to say they'd be at my place in an hour (4pm!) and we both work. On the new delivery date, we agreed at 4pm. It is now 9pm and they are still not here. I'd rather pay the extra $500 dollars and have Pottery Barn come at a reliable time. To top it off, the owner was rude, rude, rude.

I love this place I have been shopping there for all my kids furniture. Not only do they deliver…read morebut they will put it together for you. They delivered all the way to new Rochelle to my sister, They are the best.