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    Kat's Exquisite Cakes

    5.0 (1 review)

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    4 years ago

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    Cupcake Therapy

    Cupcake Therapy

    4.5(40 reviews)
    4.2 miCoolidge Corner

    I stopped in the other day to get some vegan cupcakes to bring to a dinner party. They had a large…read moreselection of flavors and the cupcakes all looked beautiful. The cupcakes tasted amazing, too! The cake part wasn't super-moist, so it held its shape and tasted great, but the frosting was the real star. The frosting on the lemon cupcake was intensely lemony, and the chocolate frosting was rich and smooth. I and the other non-vegans at the party couldn't tell that they were vegan, and our host was delighted to know that there is a bakery nearby that caters to her needs. I'll definitely be coming back to try the regular cupcakes soon!

    I'm back, again, to clarify. I wish I didn't have to leave a * to initiate a review but won't let…read moreme proceed without giving @ least 1 *. In response to Shironda W's (owner of Cupcake Therapy) she needs to take responsibility & update her forms or state the delivery policy under "Terms" on website. I was not aware (not stated on the website) the driver is not allowed to leave delivery with "random people" @ any hospital. When I instructed delivery be left with a specific floor (the cupcakes were for everyone working on that floor), I should have been contacted prior to delivery if a specific name of someone to accept delivery was required (I was not contacted). These cupcakes were not for a patient (certainly would be a very hungry patient) but for the nursing/administrative staff. Number listed on form was general number for Beth Israel Deaconess, yes, but again, if driver asked where Stoneman 5 was there would not be a problem. Again, read the information prior to delivery so driver can have any questions clarified & this problem could have been a non-issue & delivery could have been made on date & time it was promised. Clearly not the fault of the purchaser that there is a flaw in the design/content of the on-line order form. Having my contact number listed only under the billing that driver does not have, not my fault. Very easy to blame the customer (who will NEVER be a repeat customer) instead of taking responsibility for your mistake. Regarding not receiving a voice mail from me. I called when I saw an email (again no phone call) stating deliver was not made. Had you took the time to call me right after notified delivery could not be initiated, perhaps you would have done the right thing and returned that day with cupcakes while they were fresh. I called during business hours in hopes of speaking to a human being but no answer so left a VM. Very easy to put blame on customer & not take responsibility. Certainly makes me appreciate companies that do right when an issues arises. Do better for the next person!!!!!!

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    Cupcake Therapy
    Cupcake Therapy
    Cupcake Therapy - Oreo, salted caramel (vanilla base), strawberry, birthday cake, red velvet and salted caramel (chocolate base)

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    Oreo, salted caramel (vanilla base), strawberry, birthday cake, red velvet and salted caramel (chocolate base)

    Kat's Exquisite Cakes - desserts - Updated May 2026

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