Kato+Shoji will preferentially prescribe you expensive lenses that they sell to get their cut. They have refused requests for quality economical options, particularly ones that they don't sell, using "health and safety" as a fraudulent excuse (see source 1).
They also did not offer a prescription until asked, which is illegal under Congress's 2003 Contact Lens Consumers Act (see source 2).
I am writing because consumer choice requires transparency - to identify ethical businesses that are worth your money, and to identify shady ones that act as a disservice to society. Kato+Shoji seems to be one of the latter.
source 1:
"...the [optometrist's] staff gave me the hard sell on glasses that would have cost hundreds of dollars, as well as on contact lenses that were much more expensive than identical ones sold by online retailers. Thankfully, I knew that two laws, one passed in 1997 and the other in 2003...gave me the right to demand a copy of my prescription. I stood firm, and later went online to order perfectly fine glasses and contact lenses at a fraction of the price. But how many customers give in to heavy-handed sales tactics? It is little wonder, then, that American optometrists spend a lot of money on lobbying."
www.theatlantic.com/ideas/archive/2019/11/great-american-eye-exam-scam/602482/
source 2:
"Congress passed a law in 2003, the Fairness to Contact Lens Consumers Act, aimed at opening up the market to competition. Among other things, it requires optometrists to give patients their contact prescriptions without them having to ask for it so they are able to buy from whatever retailer they choose."
https://thehill.com/business-a-lobbying/281134-contact-lens-lobbies-seeing-red read more