We used Benchmark Wildlife to remove a racoon in our attic. Reid was so proffesional, with every…read moreupdate. He did more then we expected, he was very detailed in the findings and we felt assured that we will not have any more issues. He didn't try to up sell us or add on expensive items. The quote covered everything, webcams, multiple visits and future proofing the house. You will not regret having Reid inspect your property.

Just bought a house with my husband and had Reid make sure it was pest free. He was great and the…read morepeace of mind that our new house is protected from pests is wonderful!

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

We just had to have our home rodent control redone because American missed areas and installed…read moresolutions that the rats outsmarted. Very disappointed and very expensive. I called them first and no one answered my call or my message for over three weeks, by then the new work was done. DON'T HIRE!!

These guys are hustlers (especially Luis), they say they will refund the intial insoection fee but…read morethen they hit you up for outrageous price and then notify you the fee is only refundable if you accept all of their recommendations. There are many other less expensive and transparent options for Rodent control in this area ...shop around and buyer beware

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Wildlife X Team sealed off pest entry points and mitigated critters and restored our attic. They…read moredid a phenomenal job, and we have had no re-entry issues since they wrapped up their exclusion work. They answered our questions and were responsive to our concerns, huge. We are very grateful for all they did to help us. Highly recommend, many thanks.

STAY AWAY! Charged me $1,311 with no results, then quoted me $21,000 more to "really" fix the…read moreissue. I finally got it fixed by another vendor for less than $300. Wildlife X Team was an absolute nightmare--unresponsive, ineffective, unprofessional, and completely lacking in accountability. I initially paid them to handle a rat problem in my attic, only to be left with the same issue and an even bigger headache. After multiple visits, the issue was never resolved. The technician who was supposed to be my point of contact stopped responding, and when I finally reached him, he told me he no longer worked for the company. When I tried contacting the main office via email and phone, I was met with silence. With no response from the company, I submitted a credit card dispute and forgot about it. When I finally got a hold of someone (after being criticized for using the very email address listed on my invoice and their email signature), they sent out another representative. Instead of actually addressing the problem, he provided a new estimate for $21,000--a staggering price for a job they should have already completed. Management was rude, dismissive, and completely unaccountable throughout every interaction. They were difficult to work with from start to finish, showing no real interest in resolving the issue. The office manager eventually agreed to issue a refund and wrote me a check--but it was rejected by the bank. Had the check cleared, I would have canceled the credit card dispute. Instead, when they found out about the dispute, the office manager called me, yelled at me, and was downright degrading. It was beyond unprofessional and only confirmed how poorly this company is run. Rather than deal with their incompetence any longer, I hired a local vendor who completely resolved the issue for just $273.63. Wildlife X Team is a rip-off. They overcharge, underdeliver, ignore their customers, and treat them with outright disrespect. Save yourself the frustration and go with a reputable local business like Pest Pro, Terminix, or literally anyone else.

scheduled an appointment for racoon extraction from attic crawl space. app for 1-3 pm today…read moreTechnician "Tristan" called me at 12:45 , for what I thought to be confirmation of location, instead I was taken aback by this man YELLING AT ME. Not bothering to get full details of the circumstances or situation.. YELLING AT ME to get the roofer to come "fix his mess" What literally F?! I have access to the area the critter is in from INSIDE MY BATHROOM. ( that the beast made) the roofer DID NOT PUT HIM THERE and was helping with prevention of them entering AGAIN. Unprofessional lazy technician that just wanted to get out of giving an estimate to extract via the inside. Rude. DO NOT RECOMMEND THIS COMPANY

I needed a fence fixed after very heavy winds,my poles were bent.They replaced the 6 feet poles…read morewith 8 feet poles,the workers did good work.I ask Mr Hudson how much to replace 7 panels of fence he said $4000 ,all i could say was "what" he said it was special wood $450 a panel ,I said Home depot has them for $60 a panel.They also replaced my gate with there special wood,the worker was short of wood so he went to Home depot for not so special wood.They used my old hinges instead of new ones.I am very sorry to have accepted this price for this work but I wanted them away from here.Do not use these people they are very over priced and liars.if I could I would give them minus 5.When I told Mr Hudson about going to Home depot for not so special wood he said "don't tell anybody".BEWARE.

I had never had rodents in my house until Christmas season 2020 and was horrified one morning to…read morediscover the unmistakable evidence of rat droppings in my garage. I can't remember how I found the number for Guaranteed, but Kristy was wonderfully understanding about my panic and had Jeff at my home within a couple of hours. He and his guys took care of my problem quickly and for far less than I was quoted by others. They also explain everything in a very detailed and understandable way and guarantee to remove any rodents who return within a year, even if they do so by chewing in through a brand new avenue after they've sealed all entry points. I will be taking advantage of their yearly inspection and guarantee service from now on and this is now my rodent removal company, albeit, I feel sure, with them, I probably won't have the problem again.

I am a property manager for several homes in the DFW area and I've called many pest/rodent control…read morebusinesses in the past but none have come close to the outstanding level of service that is provided by Guaranteed Rodent Removal! Both Kristy, who answered the phone, and Jeff who came to the home to assess the problem, were friendly, knowledgeable, and professional. I will never call any other pest control company! Highly recommend!!

Awesome same day service. No non-sense and straight to the point. Knew exactly what he was talking…read moreabout and gave sound advice. Highly recommend!!!!

I have had other pest control but no one has the service and knowledge of owner, John Corn. One…read morecall and he and his team will take care of you!