While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

Great service! Best of all their pest control is all natural. I don't have enough good things to…read moresay about this company. These folks have been my exterminator for 6 years. They're knowledgeable, they're professional and happy to listen to anything you may be concerned with. I had two wasps nests that they removed with no issues and no harm to them or the wasps. They are kind and respectful to nature and the environment. They use all natural bug deterrents, safe around children, reptiles dogs and cats. There sprays work extremely well I don't have ever have pest issues and if I do it's rectified immediately with this company. I'm grateful for their service to pest control.

I had a rodent issue on one of my properties and started service with ecosafe. I asked one of the…read moremanager to check my home and he convinced me that I had issues there too although I hadn't seen anything. needless to say, thousands of dollars later it was clear that this was not true. despite canceling my service with them they continued to charge me and we very aggressive in stating they wouldnot cancel unless I talked to them at length and provided them an explanation on why I wanted to cancel. I already had with the owner and 2 managers but they were not satisfied and kept arguing. I'll look somewhere else

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

2 things, omega will pay you to sign a contract to not make a bad review and they also thrive off…read morethe psychology of a home owner's fear. They over state the potential damage and consequences of your issue in order to give you a price that other pest control companies can do for 1/3 the cost. Now as long as their work is okay then at least you got something in return for the $$$ you paid, but that is not the case. I fell for the fear bait and the service I got was not at all worth the price. They constantly missed sealing spots that the sales person said and after I asked multiple times did a half effort to seal it which resulted in absolutely 0 rodents or animals removed or captured. Then randomly my biweekly check ups just stopped happening and they ghosted me. When I confronted management after a few months of no response they offered to pay for me to keep my mouth shut and offered a contract for me to sign that I wouldn't make a bad review or tell anyone. Of course I did not sign and called my bank for a refund. Please be aware that they don't have worse reviews because they'll pay and give you a binding contract to keep your mouth shut. Slimey company

I had Brien come to my apartment for a pest control issue and he did a wonderful job. He was very…read morehelpful and knowlegable with the raccoon problem I was having. I'd definitly recommend him to any community. Best regards, Naquen Sims

Chad was fast, professional, and effective. He explained everything clearly and got rid of our pest…read moreproblem quickly. Friendly service and great follow-up--highly recommend!

It was one of the best services. Mark took into account all…read moreour wishes. It's been 3 days and we haven't seen a single spider, caterpillar, earwig or ant. We had many insects and every day we met many of them. We are very grateful.

Mark came out because we had bees swarming and lots of ants. He treated for both of those, then…read moresealed up a hole caused by a fallen tree. Always courteous and on time. Always goes above and beyond.! Weatherford, call Mark!

Josh Fogle came out and quickly captured a huge opossum and her ten babies. Thank you! Highly…read morerecommend Josh and TruTech Wendy Keller, TX

True tech bought critter control and when they merged they did not honor the warranty that was set…read moreup by critter control of Dallas that we originally purchased. They refused to call me back and explain why they don't honor the warranty. Even if I want them to fill up the holes to prevent rodents coming in, I can't get anyone to call me back. It's just an answer service that takes messages. It's not what it was before they merged with true tech.

I have used David from when I have first bought my house. Things I like was he was quick to come…read moreover and on time. The beat trait is I thought I had termites, but it was carpenter ants. I would have never known and I promise you it is a huge price difference. When he came and treated for another set of pest he told me it might take two treatments he explained why it might take that and showed me ways to prevent this from happening in the future. Thank you David keep up the hard work.

Needed a pest exterminator to a house that we just moved into.So we where quoted $175 for inside…read moreand outside the house and if more was needed it would be more so I agreed .dfw best pest agrees to come the day after Labor Day between 9-10 so that Tuesday I waited and waited set my day back for him to come to the house and never received a call so almost close to 12 I called stating that we where waiting and he says "oh yea , I'll be right over" (idk if he forgot) , but as a business that should be put in the books scheduled or something . .however when he arrives he only did the exterior and sprayed the living room carpet and that's it for $230.. min of the inside of the actual house was done and he assured me he would be back that same night to finish and apologized. He never came and I called him and he said he would schedule me the next day at 10 am to finish (for Thursday , mind you the service was done on Tuesday') . Next day came(day 3) and he still didn't show up And come Friday still nothing So we where charged for $230 on just outside ... and originally was quoted $175 ...

Hello All, I used Urban Green Pest Solution last year in Nov 2025, with a massive ant problems…read moregetting in my Master Bathroom and other bugs around my property. I have tried many things for over a month. I took a chance on Urban Green Pest Solution and let me tell you. I'm so glad God pointed me to this company. They are really excellent in taking care of your bugs or rodent problems. The 5 star rating is no joke. They are one of the top service in the DFW surrounding area. I guarantee you will not be disappointed with their service. My neighbors used different name brand companies that use water down solution for bugs that returned in a very short time. The name brand companies doesn't make it quality services. The ant problems I had for months was resolved in 2 days by Urban Green Pest Solution, unbelievable. Most companies was telling me give it two weeks. Don't get wrap in up with the name brand companies just because they been around for a long time. There are new companies that are better and please don't let their business name deter you. Urban Green Pest Solution should be on your top list for service. I have been spreading the words to my co-workers and friends. If you don't have a pest control company, then use these guys. If you do have a pest control company and your bug problem is not really resolved. Then I highly recommend you change and use Urban Pest Solution. They are good, Great, with excellent service. C.Brown

This is definelty the best business for pest control in Dallas area!…read more Recently, there was some bad smell from my AC vents. Have the ac checked by 3 different HVAC guys, and finally able to nail the source at the attic. Since the smell was like urain smell, I was worry about the rodent issue in my attic and reached out to Urban Green for an inspection. Julian came to my condo today and performed all around inspection's for my attic. He found 2 rodent trails (which my previous HVAC guy have informed me), but there was no sign of living rodent in my attic (the poop droppping was grey and no smell). Since he did not find any bad smell in my attic (yea, it accidently disappeared), Julian also climbed to the top of my condo to give the attic vent nearby area a check. Turned out the bad smell is probably caused by the possible urain left by rodents that near the attic vent (one of the neighbour tell us there was some rodents on the roof area before). Now I can finally relieved on this issue! P.S. This company is HONEST on what they are charging (for my suituation, pest control company can easily ask for dropping cleaning service on my attic, but Julian was being honest and tell me that there is no need to do anything in my attic)