Stacy London and Clinton Kelly say that we shouldn't expect to find clothes off the rack that fit us perfectly. At least this is what I remind myself time and time again while I am shopping and getting frustrated because things are too long or too snug in certain areas. In search for a great pair of black pants for work, I tried on many, many pairs of pants. Finally found one that fit great except for extra two inches of material under my feet. I was tired, I was over-shopped (yes, it does happen), and I decided to look on the bight-side. I had found my pants and all they needed was a little alteration. The next weekend I took them to Kathy's Alterations which is located in Legend Dry Cleaners. I should have know better than to go that weekend, it was the weekend before PROM and Kathy was a little swamped by teenage girls. Also, I learned from the girl behind the counter that fittings are "By appointment only" and I hadn't made an appointment. Bummer. So I made an appointment to come by later in the week and the girl reminded me to bring shoes with the same heel that I would normally wear with these pants so we could get the length right. Good reminder! When I did come back, Kathy let me into a little room to change into my too-long pants. The room is covered in pictures from clients past and served as visuals of all the great work she has done. When she returned, she was very friendly and chatty and made me feel totally comfortable while she pinned up my pants to where she thought they would look best for me. She answered all of my questions and let me know when I could pick them up. I just got them back the other day and I love them. The length is perfect and I can't wait to wear them to work. Stacy and Clinton are right! A few extra dollars can make it much more enjoyable to wear clothes that fit great!! Thanks Kathy! read more

I found Kathy's from yelp. I love to support local businesses and she was really friendly on the phone. I only had a few pairs of jeans to tailor to the right length. Kathy was great.....very friendly and chatty. But, I got 6 pairs of jeans back......and every single one was too long or too short. I spent $150 on tailoring and I ended up having to bring them to someone else. I'm not sure how you screw up on jeans.....seems pretty basic. If you're having anything major done, like wedding or prom related, I would not recommend Kathy. ouch, sorry to say that...but to mess up on simple jeans is not a good sign for anything major. I'm giving it 2 stars just because how nice Kathy was....but for business overall it's like a 1 star. sorry read more

Kathy is a dream. She's professional. Does quality work. And has a great location. If you need a pro, see Kathy. Negative: the lady that has a dry cleaning business in same place is so depressing and unprofessional. The way she presents herself and talks. Somebody give her a drink and remind her to be happy to be alive! Geez! What a downer. read more

I decided to try Kathy out of sheer laziness. My previous tailor is in Chandler, and I live in Ahwatukee, and Kathy is in Ahwatukee. So I gave Kathy a shot. SO GLAD I did! She fixed up a shirt for my hubby, and shortened two pairs of very expensive jeans for me, cause I'm a bit vertically challenged. Everything came out perfect! Couldn't be happier. Kathy allows me to look great and be lazy! read more

Kathy is located inside my favorite LEGENDS Cleaners so its a two-for one errand stopover! I can drop off my dry cleaning bag at night, include a little bag of stuff for Kathy with instructions, and its "magically" ready when I pick up my dry cleaning (pay separately). Friendly, helpful, timely and professional. All of the items I have had repaired or altered were done right the first time. Now, if I could just get stuff to quit shrinking in my Closet.........Ha! read more

My wedding dress turned out PERFECT. Unfortunately my wedding got postponed 9 days before due to Covid, so I never got to wear it but it fit like a glove and Kathy did an EXCEPTIONAL job. She was warm, welcoming and made me feel so comfortable! read more

My girlfriend came here to have shoulder pads altered and then decided to have them removed from the dress. Kathy did a great job at a reasonable price. read more

Kathy was SO sweet and helpful, I've never gotten anything altered on my own and I just loved having her do her work on this one. It fits my body and height PERFECTLY, not to mention she's an absolute delight and it only took a week for my bridesmaid skirt to be finished!!! read more

Kathy is so kind and friendly. She exceeded my hopes for my clothing repair. I would highly recommend her services.

Kathy is great. No chit chat just straight to business. It's appointment based so remember to call ahead. My jacket was half ruined by another tailor(read my other review if you are interested), along with some obvious problems, one of the collar curls up and I couldn't figure out why. After Kathy's alterations it lays flat again, I don't know how but Kathy did it. She will give your clothes back the way they should be. read more

Kathy is such a sweetheart and she does such amazing work. She goes out of her way to make your vision come true and to make your feel special and welcome. She made my wedding dress everything it could be. read more

Figured I'd be wearing my ill fitting suit again for an upcoming wedding. While browsing at a thrift store I found a much higher quality suit that fit perfectly in every way, except the pants were too long. I almost didn't buy it because I figured there was no way I could get the pants hemmed in the two days I had before leaving for the wedding. Kathy worked me into her busy schedule and got the job done! The pants were ready on time, looked great, and the price was reasonable! That's how small businesses build a happy customer base! read more

Overall a very professional but warm experience with Kathy. I called on a Monday and got set up for an appointment on Wednesday - fitting was quick and she knew exactly what alterations she needed to do. I told her that I needed the uniform for a commissioning ceremony within 10 days, and she made it happen! Excellent work. read more

Kathy did a great job in tailoring my suit for a wedding. The fitting was great; she was very thorough and we talked everything through together. She gave me options and let me pick. You can tell she's a professional and has done this for a long time. Pricing is reasonable and going forward I can't imagine using anyone else. Will definitely use her again. read more

The best part about Kathy's is that it is both a Dry Cleaners and also Alterations. She is fast, professional and my pants were done on time. Can you ask for much else? Oh yeah, they were altered correctly the first time. You can stop looking, just go here. read more

I've been going to Kathy's for year. She has altered many pairs of pants, tailored shirts, and altered numerous dresses. She books people in quick 15 minutes appointments, so go in knowing a bit about what you want. She is quick and her pricing is manageable. She also great with working in the time frame that you need it in. read more

I have been going to Kathy for years, ever since she was on Elliot. She is hard working, dedicated, thoughtful, accurate, and affordable. You get a fitting appointment within a week and her turnaround on your garment can't be beat. Especially when you factor in the quality, price, and experience. read more

I have used a few people for alterations over the past couple years and after just one stop I'll be returning to Kathy. She was easy to work with and spent the time to make sure I would be happy with the work. Also, I always love to support local businesses and all the work is done in house. The description says wedding focus, but there was no problem to take smaller jobs either. I'll be bringing suits, pants, jeans and shirts here from now on. read more

Kathy is the best, period! She has hemmed pants and worked on my uniforms without any issues. She gets the job done right the first time.

We brought my daughter's Wedding Dress to Kathy to alter in 2009. She did an amazing job of altering her dress. We trusted her with our most precious item of clothing and we could not have been more pleased! We continue to bring all our clothes to her to alter. We highly recommend her! read more

Kathy is amazing, from fitting my daughter's wedding dress back in 2010 to today, hemming my many dresses because I'm only 5'2" She is the best! Thank you Kathy for always doing a great job! read more

I'm glad I found her through Yelp! I needed a bridesmaids dress altered, even though it was ordered to be custom fit. As soon as I tried it on, Kathy knew exactly what needed to be adjusted. She pinned me within seconds and it wasn't too pricey either. read more

Quick service and beautiful, flawless alteration. We had a $450 dress that she altered and shortened and it's impossible to tell that any work had been done on it. We will use Kathy in the future, for any and all alterations. Be sure to schedule an appointment, you can't just walk in because she isn't always there. read more

I took in four dress and a long, flowing shirt for alterations. The appointment to pin and measure only took 25 minutes and they were ready in one week. Kathy did a wonderful job. She also put a lace inset into one of the dresses that was formerly too low-cut for work. The lace looks perfect and now the dress is more work-appropriate. I am moving away from Ahwatukee but it will be worth the drive to come back. read more

Kathy did the alterations on my pretty intricate lace wedding dress and was wonderful to work with. She was very friendly, patient, knowledge and great at her craft. She took her time with each appointment to ensure the dress was perfect. The final product was stunning and I couldn't be happier. Thanks Kathy! read more

I went to Kathy to fix a bridesmaid dress. She did a ton of work on it from fixing the hem of the dress to adjusting the straps. By the time she finished with the dress it turned out amazing! In addition I have a difficult work schedule and she was able to work with me to get me in. Thank you Kathy for everything!!! read more

Kathy is the best !! If you need any alternations you need to see her, hands down best in the valley. I refer everyone to her, great prices for her amazing work. The dry cleaning service is awesome aswell. read more

Kathy is wonderful. She did my Sons ROTC uniform for Maricopa high & then re did it since he told her the wrong positions of things, lol! Wonderful work & very friendly. Affordable too! Love her! read more

I called for an emergency same day alteration of dress pants for my son's 8th grade promo. They squeezed me in, i looked like mom of the year coming through with the look he wanted at the last minute and all his friends wanted to know where he got his pants. He was in class all day so couldn't be there for a fitting - we guesstimated and they were fabulous. Great customer service, experts in their field, price was right. Doesn't get any better! read more

Customer service is horrible. I go in to see if I can get my pants alerted out of the 3 employees there nobody knew what I was talking about. They were so confused I wanted my pants altered. Huh? This is a alterations business I thought? My question to employees what's there to be confused about. Then I was informed I have to make appt to get pants altered. That would of been nice to know before going in today. When I called ahead nobody informed me of that. Not wasting my time coming back. Just lost a customer due to poor customer service. I'd rather bring my business somewhere else that wants it. Which is a shame because I'm all about supporting small local businesses. read more

I had to alter 4 things and felt rushed through the entire time. She isn't always onsite, so she schedules the appointments back to back, but 15 minutes to try on 4 items is not a lot of time. The alterations were done as promised, but I wouldn't go back. It's not convenient and I don't want to feel rushed through. It's also more expensive than other alteration places. I found another location on Ray that does a good job and you can walk in anytime without feeling like cattle. read more

Kathy does amazing work! I had some old baggy boot cut jeans which she altered perfectly through the legs to match my favorite slim cut jeans! I would recommend her services and will definitely be a repeat customer for my next alterations. read more

I had two new suits that I needed altered. One I took here the other I took to Van's Alterations. To make a long story short. I had to bring the suit that I had done at Van's to Kathy to fix. She is a true seamstress and she loves what she does, how refreshing. She did a great job on the first suit and fixing the second. I am now ready for my sons wedding. Thank you Kathy. I'll be back. Excellent work! read more

Kathy is extremely talented and very creative. I watched with amazement as she transformed my daughter's wedding dress (which was about 2 sizes too small) into a perfectly fitting gown. She is easy to work with, extremely pleasant, and it is clear to see that she has the confidence and the passion for the work that she does. i look forward to using her services in the future. read more

I brought in a pair of mens Hockey pants that I needed some custom work done on. I gave her the description of what I needed done over the phone. Not only did she get it right, she got it PERFECT! Thank you Kathy for your great work. read more

My son swims and was given a swim parka that had a broken zipper. Kathy gave me a firm price over the Yelp quote app and was less expensive that the others suggested they "might" charge. She did a great job and it was ready when she promised. I would highly recommend Kathy! read more

I cannot say enough good things about Kathy's Alterations. The work is second to none, and Kathy goes above and beyond to deliver. Let me give you my most recent experience... I referee High School football weeknights and weekends. I took my only pair of football pants into Kathy for some alterations and was scheduled to pick them up Friday morning before my game that evening. Well, as it turned out, Thursday morning I was assigned a last minute JV game for that evening and of course I needed my pants. Kathy was not in the office, nor were my pants, but I was assured a message would be passed along and Kathy would contact me. No longer than 30 mins passed when I got a phone call from Kathy who assured me I would have my pants no later than 4pm. Kathy drove half way across Phoenix to pick up my pants and bring them back to Ahwatukee for me to pick up an entire day before I was scheduled to. Not once did she seem irritated or annoyed with me. She made me feel like family. Reasons like this are exactly why I will continue taking all of my alteration needs to Kathy, and why you should too! read more

Kathy is the absolute best! I've known her for years and she has altered several dresses for me, including my wedding dress this past month. I did not give her a lot of time due to waiting a bit too long to choose a dress but she was so great and worked with me to get it completed in time. My dress came out perfect, exactly how I wanted it. There is no one else I would trust more than Kathy to do any of my alterations! She really is the best there is and I give her the highest of recommendations! read more

I went to Kathy at the last minute to have my wedding dress altered for my November 1st wedding. I had dropped four dress sizes since buying my wedding gown, so it needed to be significantly altered. I was very nervous because there was no time left to buy a new gown if there were any problems with the alteration, and the dress was very expensive with a lot of delicate bead work and tulle in it. Not only did Kathy re-size the dress to fit perfectly, but the bustle that she added was very easy to use (it was color coded!) and it didn't fall down once the entire night! This review is way overdue and I can't thank Kathy enough for what a wonderful job she did. She was super friendly and easy to work with, and she was kind enough to squeeze me in when most alterations places would have turned me away. This lady knows what she's doing, and I can't give her a big enough recommendation! read more

I have been using Kathy's Alterations since I moved to Ahwatukee in 1986. Kathy's work is impeccable, and customer satisfaction is her highest priority. If I was unhappy with any of her work I know if I took it back she would make it right. That has never happened, however, because her work is amazing. She will be working on a wedding gown for my son's bride soon, and we are comforted knowing we have nothing to worry about - Kathy will do whatever it takes to make the alterations perfect! read more