I wasn't sure I was going to write a review, but I slept on it last night, and I still felt like I should this morning. Yesterday, first thing in the morning, I called Dr. Valenton's office after a referral from a friend and asked if she was taking new patients. Jenny (the receptionist) said she indeed was. Mind you I'm 12 weeks pregnant and looking for an obstetrician. My regular OB/GYN is lovely but unfortunately doesn't go past the first trimester, and I explained this ALL to Jenny up front. I've never done this before, so I asked if the doctor does consultations. Jenny said "She doesn't do meet and greets... Either she takes you on as a patient or she doesn't." So that already was a little off-putting. This is a big decision, and also, we're in quarantine, so maybe she could do a Zoom call for 5 minutes? I don't know... Feels like logic since this is possibly the person that is going to DELIVER MY BABY. Anyway, I said "Okay... well she comes highly recommended, so I guess let's go for it." Jenny said "Okay, great, well please have your previous doctor fax me over your medical records." At that point, I called my other very busy doctor to send the paperwork, and Jenny and I had to speak a few more times during the day to get the insurance right etc., and then she finally received my paperwork later in the day. Jenny called me at 4:30PM and said "I received your paperwork. How far along are you again?" I responded "I'm 12 weeks today." She then said "Oh okay, well I talked to Dr. Valenton, and she said she'd prefer to start with a clean slate and doesn't want to work with someone that's already 12 weeks along. So she's recommending you work with Dr. Chen in her practice instead." And I'm not kidding when I say it sounded like she was smiling while she was relaying this message. So a little shocked, I said "Ohh, well the whole point was to work with Dr. Valenton because she's who my friend ______ highly recommended, and I thought she was taking new patients." And I was met with silence on the other end of the phone. So ultimately, after they gave me the runaround, I have decided I won't work with this practice at all. If this is how they treat potential patients, I'll find another doctor that gives me the time of day. read more