Dr Preys is great; the front office team are not. If you are looking for a health care provider whose front office team treats you with the same dignity and regard as Dr Preys, this might not be the place for you. Ive been a patient for about 4 and half years, and I came in this morning for an annual and to get my order for my yearly mammogram. The receptionist asked if my insurance had changed and I handed her my new card. I was told "We don't take this" and she handed my card back and resumed work on her computer. I was a bit caught off guard by the brusque nature of her delivery, considering I was in an OBGYN office- perhaps the most vulnerable for the patient of all the doctors- so I said "really?". She took the card back and said "I will ask my colleague" who looked at it and almost scowled as she shook her head. She repeated "we don't take this" handed my card back and said nothing else. I said "ok, I guess I'll leave..." and she looked up and smiled. I don't fault the staff for not accepting the insurance I have now, but having worked in the medical field myself, typically this conversation comes with an option to pay out of pocket- which I am in a position to do- and a bit of humanity when advising the news. There were no other patients in the waiting room or waiting to speak with any of the team, so there was no efficiency strategy I could see that would warrant the unceremonious dismissal. I actually had some health matters that I wanted to discuss with the doctor and was looking forward to being able to get her advice. I fully understand that not all doctors take all insurance and that insurance companies have ruined the health care in our country, but it doesn't need to remove the humanity from interactions from your providers' and their team. There is nothing to be gained by treating me like an undesirable because my employer changed my insurance to a plan you don't take. Ive been a patient for several years now, Im not some unknown coming in asking for an inconvenient favor. Ill take my health concerns, my insurance and my dignity somewhere else- no problem. read more

I'll always remember Zoya Preys as the only woman who's ever entered my womb by my own invitation Thank you, dear Zoya! You're pure magic -- a true miracle worker who turned our duo into a trio. And at the same time, you've robbed us of sleep for the next few months... maybe even years. It's tough, but we can't even think of complaining. We're genuinely grateful and wishing you nothing but the best! Turns out giving birth isn't as scary and long as the internet makes it sound. We'll definitely be back for baby number two! With endless gratitude, G-Family read more

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I went to Dr. Preys for a second opinion about a procedure I had to get done. The first obgyn I went to did not explain to me anything about what they had found and were a little bit cold to me despite my fears about everything. After coming here for a second opinion, I then truly understood what high quality care feels like. Dr. Preys walked me through every step, adjusted the procedure to make me more comfortable, and was so kind throughout the whole process. It felt like the comfort a mother gives. All the worries I had for months were gone in an instant and a huge weight was lifted off my back. Also test results came at a timely manner (everything was clear thankfully!). Highly recommend! read more

Very impersonal and doesn't really seem interested in patients' needs. As Jo Koy said doctors have lost their compassion and treat patients like customers... Doesn't ask questions and when asked questions, she doesn't really provide thought out answers and instead just says things like "whatever you want to do" --ummm sure, ok thank you for that professional opinion. Parking is terrible and they are not timely so parking at a meter or anywhere with a time constraint is stressful. I asked for my test results about 8 times and never got what I was looking for until my appointment the following year when I asked for it in-person. Come to find they charged me for a telehealth appointment ($150) when I had called the year before to ask them to send me my test results too that I wasn't aware of :-| and I had a bunch of things out of wack on my results too that they never even told me about. I won't be coming back to this doctor again. I thought the first time may have just been a one-off but both times were not a great experience... read more

Dr. Preys is a thorough, compassionate, and attentive physician. Her explanations and recommendations are clear and easy to understand as she always delivers them in a warm and thoughtful manner. After each visit, I come away with a sense of trust, comfort, and confidence in her care--which means a great deal to me. read more

I'm writing this review about a service this doctor provided 8 years ago. Without exaggeration, Doctor Zoya Preys has ruined my life. She offered me a pelvic floor reconstruction surgery, a serious operation that I was naive to agree to, not knowing the possible complications. She operated very poorly. A couple of days after the operation, I tried to reach out to her as I had some healing complications, but she completely ignored me. She completely ruined my anatomy. After the operation, there was partially lost sensitivity and I now have constant pain during the intercourse. She never informed me about the procedure and possible complications. I regretted that I had agreed to it ever since. read more

She really took the time to listen to all my concerns and needs and go through all my options! Beside manner is really important to me when visiting a doctor so I highly recommend. read more

Dr Preyz is the best Gynecologist, she is been my Dr for the last 22years , she delivered my last baby and I kept her as my gynecologist because i trusted her with my health . I had a partial hysterectomy a week ago , and again she made me feel safe and taken care of , she makes herself available , called me back right away when I called asking for her assistance, she makes you feel like a person, she is kind and super smart ! read more

I have been seeing Dr. Preys for over 20 years through both of my pregnancies and most recently a fibroid removal. I can honestly say I consider her one of the best physicians I have ever seen. She is incredibly smart, open minded, patient, but also genuinely honest and compassionate. She has impeccable bedside manner which immediately puts you at ease. She is available to her patients at all times and promptly returns calls, patiently listens and answers all questions. I trust her judgement and experience and would count on her advice and care any time. Thank you, Dr. Preys! read more

I didnt have a good experience, she also was discriminating against my religious views... unpleasant experience with this doctor, and she is not knowledgeable in what she does... and her staff is rude too! read more

I had an appointment today @ 10:30am on waiting for the bus when am calling to let them know that am going to be running a bit late when the front desk receptionist flat out told me you should have been here at 10. I was never informed that nor was it in the text reminder I was sent. Instead of helping me the front desk just refused to or even give me another time. I have never since I have been seeing doctors take 30 minutes to fill out paperwork when it takes me 10 minutes what makes matters worse is that this was my first visit to this location read more

i was hopping Dr.Preys would be different, call the office they said they'll call me back, after couple of hours they called me back, they said, their are booked but we can get in you if you pay $3000, what kind a sh!t is this, not sure what game they're playing. I should report BBB tell them what is going on and how they treating people read more

I give 3 stars for waiting time.I come to see Dr.Preys for a few years.And I totally love this doctor.She is absolutely great!!!Always friendly,always taking care of every each detail.My frind recommended me Dr.Zoya Preys once and since then I like seeing her. But...I came today for my appointment which was at 11am,now it's 12pm and I'm still waiting.They keep telling me I'm next,funny.I understand they can be behind with lots of people for 3-4 doctors,but 1h of waiting,serious?! No other complaints tho.Stuff is friendly and helpful.But when you come here,make sure you've extra time to wait until they call you in. read more

Amazing Doctor! She saved my life! I was having bleeding for months and went to different providers who could not figure out what was wrong with me. She went above and beyond and treated me for my condition. She takes her time every time, is very patient, and never rushes. Never have I had such amazing care from any other provider. I highly recommend her and would never go back to any other doctor. Thank you Dr. Preys. read more

I adore her. She is patient and really listens and has a great sense of humor! I am glad I found her!

This is a review of my overall experience with the office. I actually had a good experience with Dr Zoya Preys but everything else was and has been a huge disappointment. I arrived for my first (and only) I had to wait almost 1 1/2 hours to see the doctor (I arrived 15-20 mins early to fill out paperwork). I would have left but it was an urgent need so I had to just wait. I've never waited this long to see any physician. The front desk staff was not tending to patients appropriately and providing inaccurate wait times. Some of them were also just plain rude. I have asked for my exam results several times and still have not received them (it's been over three months). Truly unbelievable experience, which is sad because Dr Preys seems to be a good physician. highly recommend you skip this office. read more

Dr Preys delivered my first child in June 2021. I was a high risk Mama being 40 and I had preeclampsia. Dr Preys is an amazing Doctor Who has wonderful bedside manner and really cares about her patients well-being. read more

This doctor doesn't care about her patients. She cares only about payments. First , before you decide to go to this office find out if this doctor is in your insurance network, because nobody in the office will tell you. They just will charge you. After seeing this doctor not more than for 5 minutes my insurance was billed almost $800. They charge me copay $65 for annual check up. Unbelievable!!! Very disappointed. I will never go back and don't recommend to anybody. read more

Dr. Preys is a great doctor I will not lie. She has great bedside manner and cares a lot about you. She will do anything to help you. BUT the staff is beyond horrible. They are the reason I have a head ace and am stressing right now. The person picking up the phone Marina was super rude to myself and the receptionist at the office I go to now. She is highly unprofessional and does not know how to talk to patients. I was calling to have them fax over a simple paper. First they claimed they do not have it. Then they said they will fax it after a rude outburst. They violated my patient rights and do not know how to do a simple task professionally. I asked to speak to a supervisor. Someone named stephanie picked up and was nice at first. After we told her how rude her staff was she became rude as well. Every single one of the staff needs to be trained. read more

My experience began with some challenges in communicating with the admin staff due to language barriers during the scheduling process. A few specific notes: * PARKING: the building has a self-parking lot and valet parking options. The self-parking garage takes CASH only (so heads up!!! - there is an ATM inside the building, if needed). The slots are extremely small, so many cars take up two spots, resulting in lots of half spots open until you get to the 4th floor or above (3rd floor is reserved for physicians). The cost is $1 per 15 minutes, with a max of $10. * Paperwork: New patients need to come early to fill out a bunch of paperwork on an old fashioned clipboard. Note, it really takes 30 minutes to fill it all out, so give yourself time ahead of your scheduled appt. After filling out the paperwork, I waited another 20 minutes before I was seen. Most of the administrative employees speak to one another in a combination of Russian & English. Zoya herself has fantastic bedside manner and seems exceptionally knowledgeable in her practice. However, given the travel distance, busy surrounding location, and difficult admin staff, I ended up selecting a different doctor for ongoing care. read more

Best OB! I have been a patient of Dr Preys for over 10 years and there is a reason for that... Not only does she take time to answer your questions but every time my husband has accompanied me to my appointments, she has taken the time to answer all of his. She delivered my first son over five years ago and two weeks ago she delivered my second baby. Both deliveries were via c-section and my first scar was virtually non existent so I am hoping it's the same this time around. Even though Cedars-Sinai has OB's that check in on you postpartum, Dr Preys made sure to come and check on me every day I was at the hospital. I cannot say enough how grateful I am to her and nurse Adriana for taking such good care of me. ** A doctor that is dedicated to her patients may at times run late on her appointments or have an emergency surgery from time to time. However... You too would want her not to rush you on your appointment or drop what she is doing if you needed an emergency procedure done. ** read more

Zoya Preys, MD - Obstetricians & Gynecologists Near Me - Los Angeles, California

Love her. Had to switch because my old OBGYN stopped taking insurance. I like that Dr. Preys is very down to earth, and takes all the time for questions. read more

During appointment she told that my wife came from the country of the 3rd World! I newer saw in Dubai so dirty office as she has! Her equipment was delivered I think from USSR. About payment: she charge for appointment 140$ and for some test 40$ . My wife want just to remove IUD and she want to charge 2000$ for it! We decide better to go to Cedars Sinai hospital. No one nows this Russian zoya ! All we pay 190$ We are very sad that we have experience to meet this "doctor " . read more

Dr. Preys is fantastic. I came to her because I needed to have my IUD replaced. She is incredibly warm and funny, which are two essential characteristics for the person putting an IUD in your body to have. She is very understanding, listened to my fears and concerns, answered my questions, and did her best to reassure me. I always feel at ease during visits with her. Could not recommend her enough. read more

Dr. Prey was a wonderful doctor but her offices methods are awful. Charged me with multiple laboratory exams when I clearly just came to have routine service done. Over 10 laboratory exams were charged. Always remember to ask them for a complete detailed receipt of what they will charge you and your insurance, also ask them for the procedure codes, and last but not least call your insurance and notify them. read more

It doesn't get better than Dr. Preys! She is not only an amazing doctor, but she's kind, personable and funny. I come from a medical family and I was very choosy when it came to selecting a physician for my obstetrical care. Dr. Preys was recommended by a friend who was a nurse at Cedars. My road to pregnancy was not perfectly smooth. It took us a while to get pregnant and she was with us every step of the way. I needed a lot of hand holding. She always called me back promptly and explained all my results, listened to my concerns and even spoke to my husband on numerous occasions. Finally ( post a small procedure that she expertly performed we got pregnant). Unfortunately my problems didn't end there. I had bleeding in the first trimester. Again the doctor always called me back including on weekends and after hours. She was by our side when I went into preterm about and ended up in the hospital on bed rest. Her visits were always encouraging and she was able to prolong my pregnancy another 3 weeks essentially making sure that my son was born healthy. Overall in the last four years she had been our family's doctor and savior. While yelp is a good way to get information we all have different experiences. My experience with her has been excellent. My guess is the're many people that feel as I do given how busy she is. read more

Hi Highly recommend Dr Preys. I have been a patient for 7 years! I trust her, she is very knowledgeable & always takes care of me. :)

It's impossible to reach the office out, I'm trying 3th day to receive my results... Nobody picks up the phone.

Calling in Jan next available appointment is in Apr. I believe patient satisfaction has so much to do with the availability. Highly Disappointed read more

Doctor Zoya Preys is the best doctor out there. She is warm, patient and smart. I had a 20 weeks miscarriage and she was there for me in the middle of the night answering questions and offering options. After that I had another pregnancy that I carried to term and it's all because of doctor Preys who put me on progesterone shots. She came and delivered my baby during the weekend even if it wasn't her shift. I had the easiest delivery. We were laughing and joking seconds before I pushed my baby out. This is who you want to be with your during the most important moments of your life. Yes the front desk personal is not very friendly but they are there to answer calls and make appointments not to talk to you about your life. I like Marina from the front desk, she is busy all the time but she is nice to patients. And I forgot to mention that the nurses are sweethearts. Very calm, friendly and good at their job. read more

- Doctor is nice (if you can manage to get an appointment). She and every other doctor is a little rushed but I understand they're busy so that is understandable. - The office staff is a little cold. They are just very short with you, like they don't have time to talk to you or take an appointment. read more

I called to make an appointment two weeks ago and was talked to in such an unnecessarily demeaning manner, I told the receptionist "never mind" and hung up. I decided to call them and give them another try based on how many good reviews there are. Maybe the receptionist had a bad day, bad phone call before me, maybe it was me! I just called and it was very obvious I spoke to the same woman (wish I got her name, but by the other bad reviews, it's clearly the same one) and she is a f&$king bitch. SO RUDE. SO DEMEANING. WHY??? I am notoriously cheery and nice when I speak to people on the phone, especially people who I expect to see on a regular basis at my doctors office. She's speaking to a stranger and supposed to make new patients feel welcomed. Part of her job is customer service. You're in the wrong line of work lady. I hope Dr Preys takes these one star reviews into consideration and rethinks who she has communicating with people who could be life long patients. Absolutely Terrible. read more

Dr. Preys followed my wife's pregnancy from the beginning to the end. It was a really great experience as Dr. Preys was always professional and friendly and on time. She explained everything we needed to know, asked us about how we were dealing with the pregnancy all along and gave us multiple advices, she was reassuring and easy to talk to . She delivered our little boy at Cedars Sinai and will most definitely deliver our future babies. Dr. Preys is also assisted by a wonderful team, from the desk to the assistants, everyone is truly great. read more

Alright, so I don't know of any woman that enjoys a trip to the gyno, however Dr. Preys is Amazing!!! She made me feel so comfortable and relaxed in what is possibly the most embarrassing position for a woman to be in. She answered all of my questions and also provided me with additional information regarding my IUD that previous physicians hadn't even though she was clearly extremely busy and didn't rush me or the process. I will say that I did have to wait quite some time before actually being seen which was really annoying but I've found that to be pretty standard with any gyno. Also, the parking structure isn't free and they don't validate which sucks, but that's fairly standard with physicians in LA. Overall, I highly recommend Dr. Preys it is very hard to find a good OB and she is definitely top notch! read more

AWESOME! I was referred to Dr. preys by some former colleagues of mine as I needed a new OB near my office in Beverly Hills. I went to Dr. Preys when I found out I was pregnant with my first baby and she really made an impression on both my husband and myself. We both loved her and were VERY happy to hear to that she delivered at Cedars (where we wanted to deliver the baby.) I was most impressed by the time she took to answer all of our questions. I usually felt rushed by most doctors so they could get to the next patient and since that is what I am used to I was rushing to get out of there but Dr. Preys took us into her office after my examination and took her time talking to us about my pregnancy and delivery and encouraged us to ask questions. I think we spent about 2 hours with her total and never once felt rushed. This is why even though i am working in Pasadena now, I continue to drive to her office across town to see her. She's amazing! I definitely recommend her and have referred to my friends as well. read more

Outstanding. Excellent bedside manner, skillful, seasoned, keeps up with the latest science, comforting, abundantly intelligent, thorough and aggressive. Spends adequate time with you, doesn't interrupt you while you speak, answers your questions comprehensively... There's nothing like having confidence in your doctor; peace of mind is invaluable. It's what allows you to sleep at night. And...all that and she's not full of herself, can you believe it? Most, most, most impressive. read more

Dr. Preys is a phenomenal doctor. I think a lot of reviewers confuse her efficient and professional manner with being rushed. She has never rushed me and always taken a great deal of time to answer my questions. She was with us throughout the conception and birth of our daughter in January and attended her birth at cedar sinai. It was a wonderful experience from start to finish. I was admitted on New years day and Dr. Preys took time out of her holiday to constantly consult with the team at cedars. The staff is polite and professional and the team of doctors are all exceedingly knowledgable. read more

Zoya Preys, MD - View from the exam room - Obstetricians & Gynecologists Near Me - Los Angeles, California

Dr. Preys was recommended to me after I had a terrible experience with another OBGYN, and I couldn't be happier. The office itself is VERY clean and comfortable, and the staff were friendly. I notice that a lot of the reviews found the staff to be unhelpful and cold, and while I sensed a little bit of this abrasiveness over the phone, I decided to give their office a try anyway. When I entered the front office, I found that the girls at the front desk were indeed businesslike and efficient, but not in any way rude or dismissive. My wait time was average and I was ushered back by a nurse who quickly had me give a urine sample. After changing into a robe, Dr. Preys was with me almost immediately. She was SO SO WARM, friendly, and welcoming of any questions I had. My friend was in the room with me during the visit, which Dr. Preys welcomed. She engaged both of us the entire time, and remained talkative throughout the colposcopy and biopsy, which was a very nice distraction for me. She described everything that she was doing as she was doing it, told me when I would feel pain but assured me that it wouldn't be significant, and detailed to me her findings under the microscope. We discussed all worst and best case scenarios, steps moving forward, and post procedure instructions. It truly felt that she was a friend who had my best interests in mind and I was so relieved to be in her hands. When I have a baby, I will definitely choose her to be my OBGYN! Thank you Dr. Preys! read more

If we hadn't left LA I'd still be seeing this doctor, as is, I wish I could import her to Florida, but I know that's not possible, so perhaps a good review brings good karma. After finding out I was pregnant I initially went with another OB who delivers out of Cedars, but for reasons I won't go into decided wasn't a good match so I decided to give this office a try. Even though I was only a few months along I was anxious about how things would progress due to complications with previous deliveries and wanted a doctor I was comfortable with. Instead of blowing off my concerns with a "too early to tell" as I'd experienced while consulting around, Dr. Preys listened and explained what options might be available to me depending on different pregnancy scenarios. I was left feeling relieved and like I was in the hands of a competent doctor who could handle a hairy medical situation and still make me feel like a human being. And even though she did have a lot of patients to see and was being paged, she didn't leave the room until all questions were answered. And also didn't treat my husband like a third wheel as some ob's do and fielded his questions as well. (He's a first time dad). Afterwards we were able to speak with the office manager who leveled with us about fees for all cash patients including the hospital stay which gave us sticker shock, but that's par for the course and we were offered different payment options, and she also patiently answered all our questions. The whole office staff seemed to have it together from receptionist to manager to doctor. We were impressed. The only reason for a "star off" is because I couldn't stay for the duration of the pregnancy, so can't give a 100% glowing review because initial first impressions may say a lot but when you're having a baby, you go through a lot and I wasn't able to see how she would have handled some complications that have arisen since we moved, although I would have definitely felt comfortable addressing them with her as she's easy to talk to and treats you like a person with unique issues, despite the fact that she's delivered lots of babies over the years and I'm sure that while I may be "complicated" it's nothing she hasn't seen before. Now if she would only relocate... read more

This is just an update for those of you who are unsure where to park- there is a parking lot for 8 dollars or you can find street parking. If you expect your time to run more than an hour or two with the doctor - park in the lot- and be prepared to pay cash. They have an ATM in the building pharmacy. I have been with dr preys for around 2 years- she has been consistent, helpful and very good at her work. I have had multiple complications- but nothing she can't handle. I made so many calls after hours, and the doctor on call always responded. Staff: excellent- friendly and accommodating, from front desk to medical assistants. I never had any bad experiences so far. read more