Best family-owned business in Charlotte. I am an avid traveler and roller skater. I skate in Charlotte on average 8 times a month and across the country on average once a month. Kate's Skate's Skating Rink in Indian Trail is by far my favorite. It starts with the ownership. Billy is great owner and a great guy. He invests in his rink and it shows. In the three years that I've lived in Charlotte, I've seen him install new flooring, carpet, lighting and more. I love that I can pay for admission and concession with CashApp which eliminates the worry of losing credit cards or cash. Everyone is so friendly, helpful and hardworking to keep everything going even on the busiest nights and events. Kate's has two adult night sessions Thursdays (8-11pm$ and Saturdays (7-11pm)with a rotation of great local and guest Djs. There is even a monthly 30 and older session for us "seasoned" rollers. Charlotte's skating community very lucky to have a rink owner like Billy that invests in the business and the skate community as a whole. read more

Kate's Skating Rinks - Thursday is a great Adult Night if you are ready to get back into skating. - Skating Rinks Near Me - Indian Trail, North Carolina

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I was planning on hanging out with my 2 friends we are all 16 and don't often go places with our parents for that reason. One of my white friends who didn't have skates got in without parents or anyone over the age of 21 but when I got up to the front they immediately asked if I had a parent with me I said no and they immediately turned me down and told me I couldn't go I explained that one of my two friends didn't have skates either nor a parent and they let him and they still refused to let me in a I was forced to leave and that same friend is still there and they have said nothing to him yet it's been about 30 minutes since this happened just to clarify the worker at the front was trying her best but who I'm assuming is the manager kept pushing and saying that I couldn't come read more

So it's $12 to skate and they make you sign a waiver regardless of if you're skating or not. You can request songs, however they will play a county or rock version only. They have a play area a game room and a seating area where you can relax and eat. They sell items and they have a food court. The staff could use some customer service welcoming training. They are not friendly or helpful. They seem really uptight. This made the experience not as fun as it could have been. There's plenty of parking in the parking lot. It seems like they have adult skating nights and plenty of summer events. Overall, this is not the greatest skating rink. On summer day when there's no school in session, it was very much empty. Hope that helps youl Happy skating. read more

Music and food was really good. Very vibey and a good place to play games or go for birthdays. Staff is aware and attentive as well as friendly. read more

Best place, the employees are super friendly, the managers and pro shop are super help full, the place is perfectly maintained, safety is prioritized! I go 3-4 times a week! It's my home away from home! Made so many friends and it's all just one big family! read more

It's nice to have a decent rink in the area but I hate that this one is located so far away. There used p be a location on the North side of town, but I never cared for the fact that the floor was concrete. At least this location has hardwood floors. The parking lot was full when we went, so we had to park at the Lidl across the street. It's time for skates to expand their parking lot. They have adult skating on Thursday and Saturday nights I believe, and on a recent visit, the rink was jam packed. I don't own my own skates so I did have to rent them, but I was happy to see that they've invested in new skates since the last time I've been. Makes sense since that was years ago. They've also added a climbing situation for kids which I'm sure keeps them busy on family nights. Plenty of seating, good options and skate supplies. Can't wait to go back although I never look forward to the drive. read more

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I have been at Kate's Skate quite a few times 1) for private skating lessons by Coach Steve 2) for the 1st on Oct 16th for 30s and up night from 7pm to 10pm. The place have alway been kept up when I was there. And the last couple of weeks. They have been remodeling the place in stages. From changing the carpet out to the new counter. The staffs have alway been kind to me. Since they help with putting on new wheels. Changing out my skates bearing and I even met the owner Bill. Who assisted with the new padding and shoelaces to my new skates. They are knowledgeable and Bill suggested that I can get a inexpensive gel shoe padding if I don't want to spend alot of money on theirs. However, the rather get the proper padding for my skates and not padding for shoes. Also I'm just more comfortable with Kate's products because they have been around for years. They kept the skaters safe and at peace when there are a large crowd. So this is definitely my go to for indoor skating. read more

When the AMERICA JAMSKATERS FAMILY came to KATES in 2019,to Celebrate the CEO OF THE AMERICA JAMSKATERS RET.VET TOURE "Uncle Jamm "CLARK 60th Birthday Celebration. Today is 2022 and the AMERICA JAMSKATERS FAMILY QUEENS AND KINGS with a Large Membership of Volunteered Skaters is looking for to Remembering Mrs Kate's and Showcasing are Diverse Talented Skaters that are with the AMERICA JAMSKATERS FAMILY! We always have Fun at all there Skating Rinks and the Staff is so Professional and Kind to help you and keep your area clean.My Member's have had nothing but POSITIVITY from all the locations of KATES! read more

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Music was wayyyy too loud for a Sunday afternoon. When the MC was talking, you couldn't hear one thing he was saying. I think it was $35 for 1 adult, 2 children, and 2 skate rentals, so not too bad there, and the popcorn and nacho prices weren't totally unreasonable. At the end of the day, the kids and other people there were having a good time, so that's what really matters. read more

Great atmosphere Amazing staff!!! Great prices They even have classes!!! I will surely be back! read more

Kate's Skating Rinks - Inside the rink - Skating Rinks Near Me - Indian Trail, North Carolina

This through me back into my child years. It was a very fun night for me and the family. Now I didn't come for food so the jurors out on that one. read more

In town and decided to enjoy the locka skating rink. The place was clean, had lots of food, the staff was friendly and the proved were afforadle. If you sign up for text messaging you get a BOGO. Nice place to bring the kids or just have fun on your day off. read more

This is the best skating rink in Charlotte, NC. I'm here to balance out ppl leaving bad reviews because they're just rotten milk. The floor is 10/10 Food 9/10 Rentals 10/10 Skate Events/ Adult nights 100/10 Most importantly all physical, sexual, cultural, indifferences are ignored here because we all came to skate. So come and roll with our Kates skate family! @704xReckless read more

I had a great time with the music and the way everything was in order and clean. The staff and DJ was amazing. I did not get to skate this visit, there were too many little children, but it was nice seeing them have fun. I will return but I need to go on an adult night. read more

My kids were harassed every time they touched the wall to keep from falling. They weren't standing there holding onto it and talking, simply trying not to fall and holding it as they were going around the rink. Stevie scared them so much that they wanted to go home. I also videotaped his encounters with kids that weren't of color and he never said anything to them. After complaining this was their response. Also racist people don't like when you call them racist and will do any and everything but admit the truth. read more

Kate's Skating Rinks - Skating Rinks Near Me - Indian Trail, North Carolina

This review is for the Gastonia location. I have been an avid customer for basically all of my life. As soon as I could walk my parents started taking me skating. I understand that polices change as with the times but today I am so appalled by this business that after over 20 years I will no longer be giving my business to Kate's or recommending them to anyone. I grew up with Stacy and Billy becoming basically my 2nd family and I'm not sure if Kate's is under different management or not but I would love for someone to explain to me why I am less than a month away from being 25 I am old enough to drink alcohol go to the club buy tobacco rent a car but I am not old enough to supervise my 16 year old brother at the skating rink? (He's old enough to drive himself places without supervision mind you). The little blonde haired teenager who was working today (Sunday March 3ird 2024 at 2:30pm) let a group of girls in where the parent stated he was not going to stay and supervise them. Followed by a teenage girl who had her own skates and did not have a parent to supervise her. But because I had no intentions of skating myself even though I was fully planning on sitting and supervising the entire time my brother was there we were turned away and denied entry. After years and thousands of dollars on admission concessions and customized skates and accessories I am so appalled that this business can make their own rules on who is an adult and old enough to sit and supervise a teenager when in reality nothing is going to change in less than 3 weeks other than my age going from 24 to 25. Sincerely a very angry ex customer. read more

Great place . Great environment, everyone so friendly . Only wish they had walls around the rink , makes it easier for us rookies lol

Their pricing has gone up drastically. It was $50 for my 3 kids to skate. Thankfully they didn't charge me to enter and their hours are less because they close at 6p and reopen at 8 for adult or 18+ major disappointment read more

I used to come to Kate's all the time when I was a teen when it was on central Ave. I'm super happy they are still around and thriving. I recently went to adult skate night on Saturday. The DJ was definitely a vibe (I wish he played more 90s/2000s/2010s music bc of the age of the crowd but he definitely played some hits to bob to. My biggest complaint was the advanced skaters. Typically it's the vibe for less experienced skaters to skate closer to the wall and exits until they feel comfortable. We had one skater who was very uncomfortable but was trying. The advanced skaters almost knocked all of us down. They were in the middle on the outside it was very annoying. On top of that the DJ decided to call us out for standing on the wall helping our friend instead of calling out the ppl who were recklessly skating. If you not comfortable I recommend finding another time on Saturdays or day to come skating. Saturdays are not for inexperienced skaters or casual skaters. I will always support Kates bc it's a Charlotte staple. read more

Kate's Skating Rinks - Saturday Adult Skate Night - Skating Rinks Near Me - Indian Trail, North Carolina

I am new to the Charlotte area from California and have been researching skating rinks to check out. After reading the story of how Kate's came about and reviews on the website I decided to try the Indian Trail location. I was looking forward to purchasing some new skates because several of the reviews talked about how helpful the staff was in helping choose which skates/ wheels to buy. I chose a Friday based on reviews stating it was a less busy day to go. My first impression when I walked in was great! The rink is decorated with bright colors and lights. There is a huge fan above the center of the rink which keeps it feeling cool. Our first stop was the "pro shop" to purchase sites we could use for indoors although we paid for rentals, we decided to just buy a pair we kept for indoors. Up to this point staff was very friendly. A nice gentleman helped us with skates. They didn't have much inventory for my size 8 women's but plenty to choose from for my niece who is a size 5. After I tried on 6 pairs amd had no luck with them fitting, I asked about the skates in the case that needed to be built. I was advised they were more expensive but I didn't mind, I just wanted my own. The gentleman went back and found my size. I proceeded to try them on. They fit!! I then asked for the accessories to build them and was told only the owner could put them together because he was certified. I said ok but then was told he was on vacation. At this point I was frustrated. But I paid for my niece's skates and proceeded to the rental counter to pick myself up some rentals. When I got to the counter, there were a couple gals returning skates so I waited. Once they were done the employee behind the counter sprayed them and out them back. You'd think he'd come back to the counter and offer to help me. No, ge came back to the counter and just went about his business. read more

Roller skating is a fun sport. However, you must skate at your own risk. Today, as was the cast on my last visit, someone was helped off the floor with an injury (both were women). If you take it easy and do your own thing, you should be okay. If you have not skated in years, you will feel it the next morning. All in all, you can skate all day long. When the birthday parties start, the place will quickly fill with kids. As the evening approaches, teenagers will pile in. This is rare fun that can only be had at a few places in the area but is well worth the trip. Oh - I love the light up inline skates! I am giving Kate's 3 stars because of too few personnel on hand to manage entry, skate rentals, and the cafe. read more

I don't think they clean the skates. I came here to skate and after a few hours of wearing their skates both of my legs ended up getting infected from wearing their skates. I don't think they clean their skates. No once have I seen them spray them down with disinfectant spray. Both of my legs are burning up right now and they are red all the way to my thighs. Never again am I coming here. I really hope that this won't be a big health issue as it's been 5 hours and I still feel a burning sensation on my legs. BEWARE! read more

It was alright was boring most of the time and it sucks because they make you wait an hour to do a bunch of challenges with people read more

Kate's Skating Rinks - Quandale dingle - Skating Rinks Near Me - Indian Trail, North Carolina

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Just about as bad of an experience as you could get: filthy, outdated, horrendous service, amenities are crappy (literally). Place should be burnt to the ground! Caution parents: this place should not be allowed to host children. Bathrooms are absolutely a disgrace. Urinals weren't working. Mid day and had no toilet paper in their dirty restrooms. Feces was on the floor for well over 2-3 hours until close. 3 requests to their people and 1 hour later and still no toilet paper and comments of "that's not my job and fingers being pointed at others. Another comment from an employee "owners don't really care 'bout us so we don't care about this place neither....it's my paycheck". Check out the photos of these horrendous bathrooms. read more

I'm a fan of the old-school, get your butt off the couch activities. Skating is a great one. I've been going on Monday nights to skate for fitness and practice and it's half price admission - great deal at $2. Sometimes the weekends are crowded, but that's part of the fun. Facilities are nicely retro with a pleasant worn in quality. As to the previous reviewers acidic remarks, there's no-where inside that teens could be smoking weed without being found out. The rest is up to parental supervision - so I'll assume his failings in that department, and not the failure of Kate's to provide a decent atmosphere for some fun. read more

Kate's Skating Rinks - Skating Rinks Near Me - Indian Trail, North Carolina

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So I signed my girls up for the beginners skate class. The teachers were great and got them up and moving so fast. The facility was nice and clean, for a place for kids. All in all well worth the cost and a great way to get my kids off a screen. read more

I love this place! It reminds me of my childhood! Since there's no skating rinks left in Charlotte, this is the next best spot! Customer Service Was Good. Atmosphere was clear. I love the Walmart across the street from it and there are plenty of food places around. Especially one of my favorites, PANERA!!!!! Cool Place To Have A party or some family fun. read more

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Better than the Rock Hill location. More modern, bigger, better up keep. Family deal was a good deal. Included drink and food for five. read more

Kate's Skating Rinks - Skating Rinks Near Me - Indian Trail, North Carolina

My daughter had her birthday party here! I was extremely disappointed! My understanding was we were to have a party host! This was not true! They were short staffed with 4 parties! Our host was trying to handle all the parties! I had 20 kids at this party ! I was expecting the host to bring refills , cups and plates ! I had to go get all of it myself! She served the pizza but the kids were not even there! She did not help with my cake or announce it was time for cake! I will never have a party there again! Very disappointing! They were nice enough to let us have the room for longer because they did not have another party! We love Kate's but did not enjoy the party experience! read more

My kids loved it here! It's an old school rink with skating, games, snacks, and music. The kids also loved the play gym, which was a life saver for them to play while we waited in line for the skate rental. Very diverse crowd with skaters of all levels. Fun outing! read more

I forgot how much skating is!! The staff here was on point and helped make our company Christmas party a fun a memorable one!! I can't wait to come back!! read more

Not sure how to judge a skating rink but here goes. There are few things I like about this place. I like the fact that all kids love to skate and it's only $8 to get in. This keeps my youngest busy and it wears her out and expenses all that kid energy. Secondly the people watching is probably some of the best in the area. You'll find people there that take their skating skills a bit too seriously. You'll know who and what I'm talking about if you ever visit. The bad things are that they don't serve beer and the gameroom is utterly useless. Not only are the machines out of order, if you try and get tokens prepare to pay $1 for 1-2tokens. WHA??? Yep, it's broke....don't trust it! That being said this place would be a pretty good choice for a kids birthday party and I think they have packages that you can select where they will set it up for you. read more

I have recently rediscovered Roller Skating! I wanted a way to exercise that wasn't as boring as the Gym so I got the Roller Skates from the attic and went skating at Kate's! My skates were in pretty bad shape so I took them to the Pro-Shop at Kates. For a reasonable price they replaced the bearings, wheels and cushions. I'm pretty pleased with the skate repair and the fact they didn't try to sell me equipment I didn't need. I enjoy going through the week where someone who hasn't roller skated in 10 years can regain some skill without dodging the teen crowd. The floor of the rink really needs to be refinished - it's warped and pretty rough around the edges. I love the fact that you can sit on the benches around the edge of the rink. The bathrooms are pretty good for a skating rink and the hot dogs are wonderful. The staff is friendly even though the tables are usually sticky. No complaints. I've been going every Tuesday and started bringing some friends. As an adult without kids - I feel right at home and everyone has been friendly. I'm enjoying the exercise. read more

The smell hits you when you walk in the door. It is a mixture of teen spirit, grimey carpet, stale pizza, mildew and god knows what else. But the fun doesnt stop there! Eight bucks on a Friday gets a six-yr-old all she can skate - but no beer for the parents?!?! OK - maybe this is signaling a problem I may have instead of a problem the rink has but I am sure I am not the only one that would like to have known prior! There is nothing wrong with the actual rink per se of course, it is utterly skatable and has a wall on one side for those that need a little help balancing. You get used to the smell after a while and you can sneak beer or wine in in an unassuming McDonalds cup BUT my major problem with this place is the 'arcade' believe it or not! At least half of the games were Out of Order and only half of those had signs on them indicating they were broken - so you didnt find out until you had put your money in and started swearing at the machine. In addition to that the token machine is broken - putting in a dollar should get you four tokens but the first time it got us two, the next got us four, a five dollar bill got us ten tokens. Ummmm no. This is straight robbery so the boyfriend went right to the cashier and asked politely for all of our money back which was returned without issue. Most parents figured out the right thing to do at this place since there is no beer and no games to play is to just drop their kids off and come and get them later. Well you cant do this with a six yr old. So we were just drinking out of our cup and people watching - the time does go surprisingly fast because there is a never ending parade of great people-watching. There were two good parts about the rink 1) the DJ was good and funny playing the latest hits as well as running funny games 2) our happy little six yr old's face....sigh...so even tho this place literally stinks, we will probably be back..... read more

Very poorly managed and maintained establishment. Kids threatening each other every 10 feet. Management non present. Condoms on the ground. People coming out to smoke with skates on then going back in? Random kids under 3 running around with no parents?? Horrible experience. That's what you get for staying with your kids instead of dropping them off though. Good job parents, you should be proud! read more

Kate's Skating Rinks - Skat like it says. Outside matches the inside, don't worry. - Skating Rinks Near Me - Indian Trail, North Carolina

Went skating there today 3/22/19. Had a lot of fun with some friends and our kids. Skates were almost, if not, brand new. The place was clean and busy. The prices for skating were really good and comparable to other rinks. We all had a great time. My only complaint is/was that the floor on part of the rink was a mess. It was warped, the coating was peeling up, and it was almost like something had gouged and terribly scratched up. This made it a little difficult to skate in these areas, especially for our small new skaters. read more

UNDER NEW MANAGEMENT AND CLEANED UP!! You really need to check out Kate's Skating Center in Indian Trail. There have been many changes including the management staff! The place is clean, well lit and updated. An entertainment facility that you can feel comfortable bringing your family to now. Check it out for yourself! read more

I'm a roller skating rink snob. I take roller skating very seriously. I was pleasantly surprised by this place. I took my daughter on a Sunday. The adult's admission was free with a paying child. It was very clean. I did not smell any foot odors when I walked in. The music was very good. They had a mix of pop and hip hop playing. We skated for about an hour. Afterwards, we bought a few tokens to play the arcade games that they had. After running out of tokens, my daughter went into the toddler area to climb the play gym. She is 3 and enjoyed it. That was an additional cost. We only stayed for a total of 2 hours. I think the cost was extremely reasonable. We did not rent their skates so I cannot comment on the quality of them. I will be returning soon. read more

My only complaint is the heat. It feels quite warm inside when sitting or walking, and I soak in sweat when skating (5'10" 135lbs). Other than the personal preference of skating in cool temps, I enjoy the rink and its offerings. read more

I took my two sons skating today but we had to leave early due to the rude and unprofessional staff. I got one of my kids a skatemate to assist him but someone took it after he went to the bathroom. He then was going around the rink while holding on to the wall when a staff member told him to stop touching the wall. He asked of he could hold it until he got to the exit but was told no. He then fell and hit his head. He is currently throwing up and is still saying his head hurts. Would it had been so hard to let him use the wall to get to the exit? Couldnt the man had assisted him getting off the rink? Other kids were using the wall for help but my son was the only one singled out read more