1. Katelyn Nguyen, OD

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Norco, CA

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Katelyn Nguyen, OD

5.0 (2 reviews)

Services - Katelyn Nguyen, OD

Eye exams

Retinal imaging

Eye testing and diagnosis

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Ask the Community - Katelyn Nguyen, OD

Corona Vision Center - untitled

Corona Vision Center

4.2(79 reviews)
0.7 mi
•$$

Hands down such a awesome and comfortable place to go and find glasses…read more From the door customer service was fantastic when greeting, to all the exams and speaking with the doctor. Everyone was knowledgeable and kind when explaining things to me, with any questions I had. So many great glasses selections and good prices. Recommend coming here for new glasses needs!

I'm not one to complain or leave bad reviews, but this office could use some serious improvement in…read morecustomer service. As someone who works in customer service myself, I am beyond disappointed with how I've been treated following my appointment. My annual eye exam itself was great, and I was excited to try a new eye doctor. I was given a trial of contacts that I wore for a week or two before deciding to stick with the contacts I've been wearing for years. Initially, I was quoted $800 for an annual supply of contacts, nearly double the $440 I typically pay. When I questioned the price, I was told they apparently didn't have my insurance information, despite me verifying my insurance before my appointment and again during the visit. This was frustrating and left me questioning why this information hadn't been handled correctly from the beginning. After speaking with Charlene, I was told the price with my insurance would be $500. I then asked about the Alcon manufacturer rebate, which I have always applied for when purchasing my contacts. Instead of providing information or helping me with the process, Charlene told me I needed to contact Alcon directly and insisted the office did not receive rebate forms. After spending three days trying to reach Alcon customer service, I finally received an email explaining that my eye doctor should be able to provide me with a rebate code. I forwarded the email to the office, only to then be told that they did, in fact, have rebate forms available for me to pick up. I work 10-12-hour shifts, so having to spend days going back and forth over something that should have been a straightforward process was incredibly frustrating. I explained that I was too busy with work to drive down to pick up a form and texted the office at 3 p.m. on Friday, October 16, when their posted hours were 9 a.m. to 5 p.m. I received no response for the remainder of the day. What makes this even more frustrating is that the office has previously responded to my texts outside of business hours, including at 8:36 p.m. I understand that staff cannot always respond immediately, but after all the time I had already spent trying to get a simple answer, the lack of communication was extremely disappointing. The entire experience has left a bad impression of an office I was initially excited to visit. Between the confusion surrounding my insurance, the inconsistent information about the rebate, and the lack of follow-through, I felt as though I had to do all the work myself just to receive basic assistance. Unfortunately, a great eye exam does not make up for poor customer service afterward. I expected better communication, transparency, and professionalism. I will not be recommending this office to friends or family, and I will be taking my business elsewhere.

Photos
Corona Vision Center
Corona Vision Center
Corona Vision Center - Frames to fit everyone's style

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Frames to fit everyone's style

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

4.0(98 reviews)
1.0 mi

This review is mostly for the optometrist I saw. Dr. Nguyen provided excellent time and care in my…read moreeye examination. I needed an exam as I had an eye concern and she gave me a very professional and thorough exam. Thankfully, my exam turned out alright. I appreciate her great approach to patient care. The reception staff were also professional, they will answer any questions you may have. Only thing here is parking can be incredibly difficult to find, as it shares the lot with dozens of business and think some condo buildings. A reliable location for an eye exam...and if you need eyewear.

I came in tonight to order a pair of glasses at America's Best (Corona Center) and had a really…read moredisappointing experience. Jennifer spoke to me in a condescending and rude way, as if I'm stupid, instead of simply helping me look at frames. When I asked her to please speak to me normally and not be rude, she escalated the situation, told me to leave, and physically went to the front door, opened it, and ordered me out. When I asked for her manager and business card and her name, she refused. She then proceeded to call the police. This lady is an angry person with a short fuse. This is not how customers should be treated--especially by a manager. I left without ordering anything. I hope corporate or the district manager addresses this, because the lack of basic customer service and kindness was shocking. I will not be coming back, and I will be asking for a full refund of the cost for the exams.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Steve Vo, OD - Dr. Vo's office hours

Steve Vo, OD

4.8(50 reviews)
2.8 mi

Office: Located inside Walmart, towards the front right after entering Walmart, and just past the…read moreglasses store is a door that has a "EYE DOCTOR" sign above it. As you enter, you'll noticed a clean bench seat to the right of a short narrow hallway. The office is small but serves its purpose. There's plenty of seats, four rooms, and a receptionist desk. Everything looks clean, neat, and organized. Staff: The staff was very polite, helpful, nice, and had a great smile. They helped me through my payment process very smoothly, explaining every detail, and offered options for my prescription and receipt to be email. Optometrist: Dr. Steve Vo was knowledgeable, meticulous, respectful, and listened to my concerns without judgement. Dr. Vo carefully checked my eyes, patiently explain the progression and offered options that benefited my vision. Price: I called ahead and the staff gave me a reasonable estimate. My final cost stayed within the estimated amount. Overall, I gave five stars because of the quality of care I received from Dr. Vo was outstanding. The office was clean and the staff was wonderful to talk to. I paid what was estimated and I am happy with the service I came for. Would I recommend? 100% yes.

Dr. Vo has always been thorough and makes sure to be incredibly patient and explanatory. Everyone…read morein office from check in to initial evaluations/examinations were kind and helpful. I've been coming for eyeglass prescriptions for the last 9 years and have nothing but good things to say about everyone in office I've encountered, it's been a wonderful environment!

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Steve Vo, OD
Steve Vo, OD
Steve Vo, OD - UC grad!

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UC grad!

Corona Optometry | Sadeghian Arash OD

Corona Optometry | Sadeghian Arash OD

4.0(109 reviews)
2.8 mi
•$$

A quick Google search brought me to DR. SADEGHIAN office at corona optometry after my previous…read moreophthalmologist left me hanging with no results. I had been experiencing eye pain for the last 2 weeks and she wanted me to wait until she came back from her vacation to get results. After Waking up this morning with horrible eye pain, headache and pressure that wouldnt go away i decided to do a quick Google search and corona optometry popped up. I called them today around 4pm, told them my symptoms and they immediately got me within 30 mins. The office staff was super friendly, thoroughly explained all testing to me, Dr..SADEGHIAN was very patient, had professional chairside manners, has new state of the art equipment and listened to my whole ordeal that I've been dealing with for months now. He really made me feel cared for and heard! Dr. Was very thorough explaining all his findings and even showed me all the images as he was explaining everything. He gave me solid suggestions on how I can better my eye health, and made sure I left his office feeling confident that I had nothing to worry about because he double checked everything. I appreciate that he saw how anxious and concerned I was over the eye pain and even gave me a note to take to the ER in the event the pain and blurriness got worse. I appreciate that so much. It's not everyday you come across a doctor who really cares for their patients and makes them feel heard. I would highly recommend this office if you're looking for a compassionate, thorough optometrist who really wants to help. Thank Corona Optometry

Last year I had no issues with this office and was always satisfied with my visits. Unfortunately,…read morethis year has been a very different experience, and it seems to coincide with new staff and more aggressive sales tactics. I went in for a routine eye exam and simply asked for my prescription at the end. I did not report any problems with my current contacts. Despite this, I was encouraged to try one-day contact lenses instead. When I asked for my prescription, I was told they needed to order trial lenses for my current brand, which meant I had to come back again just to receive what I already use. When I returned for that follow-up, even though my appointment was on time, it still took about 10 minutes for someone to take me to the back. I had already clearly stated that I was not planning on purchasing contact lenses through the office so there wouldn't be any pressure, yet they still attempted to place an order at the end of my second appointment, and were reluctant to release my prescription until I firmly told them I was going to buy elsewhere. This was frustrating, especially since I'm paying for the eye exam and prescription and should not feel like it's being held back. To add to the frustration, I had a separate upcoming appointment scheduled for Monday that I canceled over the phone, yet I still received a text asking me to confirm that appointment after the fact. Overall, the experience felt pushy and disorganized compared to previous years. Because of these new tactics, I'll be switching to a different eye care office.

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Corona Optometry | Sadeghian Arash OD
Corona Optometry | Sadeghian Arash OD - Don't leave your new Oakley glasses on the coffee table with a puppy unattended.

Don't leave your new Oakley glasses on the coffee table with a puppy unattended.

Corona Optometry | Sadeghian Arash OD - The reception area

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The reception area

Katelyn Nguyen, OD - optometrists - Updated October 2026

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