Terrible company. I hired them to remove gophers. They put some pellets on the lawn and added water, saying that the gophers would then disappear. Please don't fall for it. They said they would guarantee that they would be gone for 30 days so when I told them the gophers didn't go away they came back right before the 30 days and put more useless pellets out. My gophers never went away until I hired a different company. read more

Frank from Kastle Kare came out quickly today and saved us from the gophers! Our yard was awful! He did a clean out in less than an hour and will return monthly to keep us clean. We are so grateful to Frank and Kastle Kare. read more

Kastle Kare based out of Camarillo, CA are absolute crooks. I have NEVER written a google review. I plan on opening up a claim with the BBB due to the fact they are recommending/"selling" services that are inappropriate/ incorrect in resolving a specific issue. Plan on also filing a small claims complaint this summer with all documentation. Prior to beginning gopher service, we were given a price for bait stations and follow up service. We were told we were purchasing bait stations (not renting them). Thus, if service needed to be continued at a future date, stations would not have to be repurchased. The fact is that bait stations in no way resolved our gopher issues. Month after month, stations were "monitored" and re-baited. After the fact (and over $1,000+ in charges later) several other pest control services informed me that bait stations in no way control gophers. After hiring another pest control service, results were seen in 2 weeks with no bait stations. After discontinuing service and bring the above to their attention, of course kastle care did not return my calls. Do not hire!! read more

Garbage company, garbage results. Run away as fast as you can. Hired them to control my gopher problem. Paid them nearly $1000 with literally 0 change in gopher population and behavior. I sent an email trying to get to the bottom of the problem but they couldn't be bothered to respond. Never again. read more

Kastle Kare - Gopher hole in my brand new sod after roughly 6 months of "care". - Pest Control Near Me

This Company is totally unreliable and absolutely useless! I hired them to rid my property of gophers, but after 6 months and $600 spent, we had more gophers than when we started with them. Not to mention, about $1000 of destroyed plants! They said they would come out twice a month and would notify me when they would be here. I never got one call, but the one time I did see a rep from the Company, he was here for all of 2 minutes and left before I could get out the door to talk to him! Their service is useless, I hired another Company to come in and remedy the problem and within 2 weeks, the gophers were gone! read more

I have used Kastle Kare a number of times at the same property for gophers. The pesky little creatures seem to come back with a vengeance for my lawn every couple of years and Kastle Kare gets them under control fast every time. They also offer a 30 day warranty period if the critters pop up again after they do their service, which is pretty reassuring that they are confident in what they do. read more

5 years ago, Kastle Kare (KK) sprayed the outside of my house for ants. The tech was professional and very thorough. I did not expect the treatment to last this long. Following that experience, I would have, and did, recommend KK to anyone who had probs with ants. Today, my 2-stars will tell you that, while I can't say that KK is bad, I will say that I wouldn't trust them and, if you have other options for whatever service you need, I strongly suggest you explore those other options. Here is the explanation. In April 2021, we discovered ants in our kitchen. Naturally, I called KK. Technician Frank came to our house. NOTE: He was several hours late. He did not apologize. He seemed in a hurry to complete the job (It was a Friday night). He seemed annoyed when I suggested he spray an area he "missed". I do not believe he sprayed the entire perimeter. And, he never mentioned that KK had a 30 guarantee. I contacted KK and within a day or so by email and Tracy (from KK) responded that Frank was a "good tech who was rushing that day", that Frank was "new to the company", that KK had a 30 day extended guarantee and that they would respray if I wanted. Tracy apologized for the inadequate service. I noted that I would like to have to have the job redone, that I would be out of town during the Month of May, and that I would contact her when I returned. On June 1, I called KK to set a time for them to come out and respray. Tracy's voicemail indicated she would not be available until June 8. I left a message noting that I realized that I was outside the warranty period but that I had been out of town and that I did want a respray, per Tracy's offer, but that I did not want them to send Frank. As I write this, it is June 16, 2021. I have heard nothing from KK or Tracy. I have ants in my kitchen. Bottom line.. KK can't be trusted to back up their guarantee if they do a shoddy job. My recommendation is that you should think twice before spending your money with Kastle Kare. read more

Terrible overpriced!!! Years ago they were my go to for gophers. No longer will use them. Took 2 days for a call back.

I'm pretty disappointed with Kastle Kare. They sent Dave, the gopher guy, to our house in Camarillo. He showed up without a mask, was rude and condescending to my wife. After being brusque with a non-customer oriented demeanor, he put poison in the gopher holes and left our house without saying a word. Except for someone having to come back within 30 days if the poison doesn't work, we certainly won't be using Kastle Kare again...for anything. read more

We had been using the services of the "Gopher Man" for years at several of our properties. A while back Kastle Kare and the Gopher Man merged and the gopher service has gone downhill ever since. The owner of Kastle Kare -- Ty Brann -- is one of these guys who would rather be right than serve the customer. He fashions himself a plant pathologist although he never told me where he got a degree. That said, after a lot of arguing on my property this morning, I fired him and his company. I'm sure I'll be easliy able to replace the service and with an owner who cares about customer service rather than feed his/her thin ego. Save yourself trouble and avoid this outfit. read more

Perhaps they are fine for pest control but for help with tree and lawn, which they heavily advertise for, I will have to pass after just receiving two email responses to my query from them. Will copy/paste them here - The first: hi consultation are 125.00 and waved if any service is done. sorry no ballpark est. need to walk the property. ty and the second, accidentally sent to me instead of someone else: Nick this the crazy shit I put up with. Cheep!!!! Ty Brann State Lic. Q.A.L Kastle Kare iPhone Wow..never had that happen before and I've never been called "cheep" (or cheap) before. Guess I will keep looking. read more

I have been using Kastle Kare for nearly a year now and LOVE the attitude and care which Kimi gives us. She is absolutely amazing and she is why I chose to use Kastle Kare when looking for a pest control service. Very respectful and kind and knows her business well. What an asset to the company. --Carolyn L., Simi Valley read more

Great folks. Stopped the truck and helped me with a loose dog. Can't thank them enough for being good people.

I've had the same exterminator and company for 10 years but this past year my exterminator moved to Kastle Kare. At first I was hesitant at the change but the pest control service provided has continued to be great and now he even handles gophers which is an extra convenience! So in reality, it is better than before! I always get a friendly call the night before my service which helps to remind me to keep the dogs inside. My dogs love my exterminator because he carries treats with him. I also really like that Kastle Kare offers environmentally friendly pest control service as I want to make sure that my pests are gone but that I am not hurting the environment at the same time with chemicals. I was a little confused by the amount of different phone numbers for Kastle Kare but they have a phone system that when you dial the office it gives you a choice of what kind of service you want and when you press that number, it actually rings your technicians mobile phone directly. My exterminator also gives out his mobile number so you can skip calling the office. I like that you can go direct to him because that really means he is responsible for what is happening with my account and I like having a go-to person. I would totally recommend Kastle Kare to friends because they offer great customer service, good pricing and a guarantee on service. read more

My husband and I recently moved here from Neveda. We thought we were moving into a clean rental. Once we moved in my husband (who is arachnophobia) realized there were more little things there then wanted. We called Kastle Kare after we seen one of their trucks. I was happy when I called that I got a live person on the other end of the phone. I was able to schedule an appointment at our convenience which was helpful due to the fact my husband and I have very busy schedules. As I explained over the phone I have 3 dogs and their safety comes first. They assured me they would take all precautions needed to treat the property and they did just that. Overall experience was pleasant and will be a return customer. read more

If I could put a "O", I would. These people destroyed my "personal" credit when hired by our association to do work. I just happened to be the "contact" they dealt with. They were paid; and yes - late. However; I can't sign checks for our association and was merely the communication person who contacted them. I would not deal with these people again. They just aren't people who I would ever deal with on a "personal" basis. read more

Ty was great in calling and had arrived in the window hours. I did my homework on Google about my Whitefly problem and Ty explained a lot about the pests. He also found Thrips. He sprayed a good dousing and kept the excess debris to a minimum. I'm very happy with his work and would use him again. read more

I called Shane Davis from Kastle Kare - 805-757-0283. I had tried everything to get rid of my ants. Then one day they came in full force. Shane came out same day and also gave me some tips. I have not seen an ant since. Not only was he quick, but very knowledgeable and friendly. Thank you Shane. read more

Kastle Kare took care of my bug and gopher problem in one stop, on time and courteous service. I highly recommend them and they also have a plant service for trees. read more

Took care of my ant and bug problem around the house. Very affordable and great service.