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Stopped by because my friends and I had tickets for the Ringling Brothers. It was a great performance. Stadium was great. Parking was self explanatory. $35. It's a regular sized arena like any other event space. Spacious. Overpriced food. The staff was kind. It was clean. Bathroom was kept up. It was a fun family night.
If you can park far away it's a bit hectic to get in and get out for events. I've been here a few times and everyone it's traffic and hectic not to mention it's next to bayside that's busy as well. The seats are comfortable. The food selection is good but the wait to received the burgers took longer that expected
After going to several concerts in different venues, I realized that while the Kaseya center might be impressive in its own way, the speaker system is not the best, and most of their concerts have visual obstructions. For a place that reels in so much money, they could definitely do better with there sound system and placements.
My first & only time here (as of now) was for Night One of Lady Gaga's Mayhem Ball, and I have zero complaints. In fact, I have a compliment! I'd bought resale tickets through Ticketmaster just a few minutes before doors opened; as much as I hate TM, I wanted to be sure I'd bought valid tix. But upon entry, our tickets buzzed red! While I was low-key panicking, the gate agent was calm & helpful. Almost as if she'd done this before, she was able to troubleshoot the issue, and after a few tense moments, we were able to enter. The gate we'd entered was on an open plaza, and we found a large bar with lots of standing tables. After our entry issue (and trying to buy last-minute tix also stressed me out), I was ready for a cocktail! Service was rather slow, in spite of short lines. I'll note that the acoustics here were really good. And we were in the upper bowl. I'd definitely see another show here!
Kaseya/Triple A, Heat stadium, whatever you want to call it, is a great experience!! Recently went to a Miami Heat/Sacramento Kings game Section 332. Greet view, and not as scary as any 400 section!! Enjoyed 601 Restaurant before the game, and it was all decked out for Christmas season. Food was great and service was quick. So many food options all over the stadium.
I have been wanting to bring my mom to an Andrea Bocelli concert for years now and it finally happened. He was beyond amazing and I'm so happy I was able to make this happen for my mom! My mom is wheelchair bound so we arrived at 5:30 for fear of traffic and to avoid the chaos of entering the building. Disabled entrance is gate 3, which was also the entrance for VIP ticket holders. VIP ticket holders are able to enter at 6:00 and disabled customers were not able to enter until 6:15. There was an older lady who needed a wheelchair, people in crutches, wheelchairs , etc and the fact that my mom and everyone else with a disability had to wait 45 minutes to enter was unreal. We finally entered and then we had to wait another 5 minutes because the employees have to call the elevator down. We only had to wait 5 minutes because we were first by the entrance door. Everyone else after us had to wait over 10 minutes for the elevator. We made it to the 4th floor and the only thing to eat on this floor was papa John's pizza. Floors 1 and 2 have the best foods and merchandise to purchase. On the elevator we weren't able to stop on the other floors so we were stuck eating something we didn't want. There are also no tables low enough on the fourth floor for those in a wheelchair to eat. So my mom had to put her pizza on a chair and use this as her table. The employees working the elevator's for the most part were nice and the rest of the employees handling the entrance gate for the disabled customers were really nice. I don't blame them for following protocol, but Kaseya center DO BETTER. Disabled customers should not have to wait until 15 minutes before gates open to enter especially when it takes them longer to get to their seats or simply to take an elevator. Kaseya center, your lack of preparation and consideration is embarrassing.
This venue is great for basketball as it was build for. The lighting is excellent and the view from all lower zones and even level 2 is amazing. My downsides are the sound, it's very loud (which is not too bad for the objective of distracting the visiting team) but the quality is mediocre, too much distortion and the second downside is parking, if you used the arena parking getting out takes a very long time. Also the parkings nearby around the arena are super expensive, like $10 per hour or sometimes you can fine flat-fee ones for about $30 which is the best case scenario. Now, for concerts this arena is not too great, if you are in the floor you will have to stand the whole time and the regular section are either to the side of the stage or if you are straight the it's very far. Anyways for the NBA is a great experience and that's what we did yesterday and had lots of fun!
I came back here two months ago for the rescheduled Lady Gaga concert that was abruptly canceled back in September. I also got a ticket for their Courtside Club experience before the concert where they give you two drink tickets and serve you hor d'eorves for an hour. I wasn't aware there were certain drinks you can only order using the drink tickets. I got a cosmopolitan and the bartender said that was a premium drink that was worth two drink tickets. The hor d'eorves they served was sushi, chicken bites, fries. All were good. I got another drink that I just paid for on my own which was a lychee martini. I was satisfied with the food and drinks before seeing Lady Gaga for the first time. Overall I had a good time to make up for that bad experience of that concert cancellation back in September.
Parking was easy around the center, and the staff members were very helpful with answering questions and guiding us to our seats. The venue was clean, with employees consistently tidying up. Drinks were on the pricey side for what you get, and the food was pretty mediocre. That said, check-in was smooth and efficient, and we had a great time watching comedian Jo Koy. Overall, a solid experience!
Hadn't been to a Heat game in years but had such a great time! I was hosting a donor who brought her daughter and a friend, and it ended up being such a fun night. While I was walking around trying to find my section, I passed through the Bacardi Lounge and it was absolutely gorgeous. I decided to ask an attendant for help, and Adriana (I think that was her name) was incredibly sweet and literally walked me all the way to my seat. Everyone I spoke to was so nice and helpful. Our attendant Daphne was also wonderful, super attentive, and great with the girls. They had the best time jumping, dancing, and singing. Bernie even came by our section to hang out. As for the food, unfortunately it was not good and way overpriced. The "Wild Mushroom Tostones" were definitely a miss--three overdone tostones with a tiny dollop of guac and some mushy mushrooms on top for twenty dollars. Not a fan, but overall it was such a great night filled with fun energy and plus so many compliments on my shoes! Will def be back!
My second time seeing this tour, first time attending any event at the Kaseya Center here in Miami. Sold out show. Parked in a lot a few blocks away and walked over to the arena. Lots of traffic around the arena but was able to get in and out without issues. Handful of food options inside the arena.
Kaseya center was excellent. super fun atmosphere. entering the venue was smooth and easy. security was excellent. the seats were at a affordable price. game was fun and exciting. the area in the back with live DJ was great with excellent views of the port of Miami.
I'm not a sports fan - I never turn the TV on to the current game. Yet, I have my teams and can get into it at a Superbowl watch party, local bar, or IRL sports game - and my friend finding affordable tickets and inviting me was such a stellar experience. In civic discourse, there's often criticism of public dollars and land being dominated by for-profit corporations represented by the major sports leagues - I share in that criticism and we should always center working class folks in how our tax dollars are spent and land used. And I gotta say, the money is worth it and the land WELL used! The entire operation is well managed - traffic cops help navigate the crows, the security checkers have us move expediently, and the counter folks do their job (raise their wages! And thanks Kayla or Kaitlyn in 400!), and attendants kindly help us find our seats. I could not have asked for a better night to go than Vice Nights, which was colorful, lit, and hype! I also really appreciated that our seats were high up, but we were still able to see the players clearly, which speaks highly of the architectural and operational design of the facility - and that flame is a GORGEUOUS piece of art! I don't know if I'll go back, as I'm glad I got to cross this off my Miami bucket-list but if I go back, I will be PUMPED to do so!
It's been a while since we watched a concert here and I have to say it was quite nice! Set up was nice, concert was awesome, staff were friendly and helpful, even parking (we parked in the garage underneath) was close and fast. Overall would certainly attend another concert here, even though it means driving through Miami to get here.It's been a while since we watched a concert here and I have to say it was quite nice! Set up was nice, concert was awesome, staff were friendly and helpful, even parking (we parked in the garage underneath) was close and fast. Overall would certainly attend another concert here, even though it means driving through Miami to get here. The overall vibe was perfect for a concert, and there's a couple different options for food. read more
I've been to the arena several times to watch NBA games and though the service is decent, as is the food, unfortunately the atmosphere can be ruined by some guests smoking, and vaping in the arena. It happens every visit and when you are visiting with someone who suffers from asthma it's really uncomfortable. read more
The home arena for Miami Heat basketball, various concerts and conventions. It's modern and convenient but a little hard to navigate. A client in Miami gave me Heat tickets, so went with my pal Lew. It's easy to find and has plenty of helpful staffers. The only real drawback to the arena is the almost non-existent signage directing to elevators etc. we would likely never have found the route to our nosebleed seats without the helpful t shirt vendor on the ground floor. Food and ambience are roughly what you expect in quality and price from an NBA arena. $16 for a cardboard-ish Papa John's mini pizza...but hey we were starving! read more
8 months ago
Stopped by because my friends and I had tickets for the Ringling Brothers. It was a great performance. Stadium was great. Parking was self explanatory. $35. It's a regular sized arena like any other event space. Spacious. Overpriced food. The staff was kind. It was clean. Bathroom was kept up. It was a fun family night. read more
If you can park far away it's a bit hectic to get in and get out for events. I've been here a few times and everyone it's traffic and hectic not to mention it's next to bayside that's busy as well. The seats are comfortable. The food selection is good but the wait to received the burgers took longer that expected read more
After going to several concerts in different venues, I realized that while the Kaseya center might be impressive in its own way, the speaker system is not the best, and most of their concerts have visual obstructions. For a place that reels in so much money, they could definitely do better with there sound system and placements. read more
My first & only time here (as of now) was for Night One of Lady Gaga's Mayhem Ball, and I have zero complaints. In fact, I have a compliment! I'd bought resale tickets through Ticketmaster just a few minutes before doors opened; as much as I hate TM, I wanted to be sure I'd bought valid tix. But upon entry, our tickets buzzed red! While I was low-key panicking, the gate agent was calm & helpful. Almost as if she'd done this before, she was able to troubleshoot the issue, and after a few tense moments, we were able to enter. The gate we'd entered was on an open plaza, and we found a large bar with lots of standing tables. After our entry issue (and trying to buy last-minute tix also stressed me out), I was ready for a cocktail! Service was rather slow, in spite of short lines. I'll note that the acoustics here were really good. And we were in the upper bowl. I'd definitely see another show here! read more
10 months ago
Kaseya/Triple A, Heat stadium, whatever you want to call it, is a great experience!! Recently went to a Miami Heat/Sacramento Kings game Section 332. Greet view, and not as scary as any 400 section!! Enjoyed 601 Restaurant before the game, and it was all decked out for Christmas season. Food was great and service was quick. So many food options all over the stadium. read more
I have been wanting to bring my mom to an Andrea Bocelli concert for years now and it finally happened. He was beyond amazing and I'm so happy I was able to make this happen for my mom! My mom is wheelchair bound so we arrived at 5:30 for fear of traffic and to avoid the chaos of entering the building. Disabled entrance is gate 3, which was also the entrance for VIP ticket holders. VIP ticket holders are able to enter at 6:00 and disabled customers were not able to enter until 6:15. There was an older lady who needed a wheelchair, people in crutches, wheelchairs , etc and the fact that my mom and everyone else with a disability had to wait 45 minutes to enter was unreal. We finally entered and then we had to wait another 5 minutes because the employees have to call the elevator down. We only had to wait 5 minutes because we were first by the entrance door. Everyone else after us had to wait over 10 minutes for the elevator. We made it to the 4th floor and the only thing to eat on this floor was papa John's pizza. Floors 1 and 2 have the best foods and merchandise to purchase. On the elevator we weren't able to stop on the other floors so we were stuck eating something we didn't want. There are also no tables low enough on the fourth floor for those in a wheelchair to eat. So my mom had to put her pizza on a chair and use this as her table. The employees working the elevator's for the most part were nice and the rest of the employees handling the entrance gate for the disabled customers were really nice. I don't blame them for following protocol, but Kaseya center DO BETTER. Disabled customers should not have to wait until 15 minutes before gates open to enter especially when it takes them longer to get to their seats or simply to take an elevator. Kaseya center, your lack of preparation and consideration is embarrassing. read more
11 months ago
This venue is great for basketball as it was build for. The lighting is excellent and the view from all lower zones and even level 2 is amazing. My downsides are the sound, it's very loud (which is not too bad for the objective of distracting the visiting team) but the quality is mediocre, too much distortion and the second downside is parking, if you used the arena parking getting out takes a very long time. Also the parkings nearby around the arena are super expensive, like $10 per hour or sometimes you can fine flat-fee ones for about $30 which is the best case scenario. Now, for concerts this arena is not too great, if you are in the floor you will have to stand the whole time and the regular section are either to the side of the stage or if you are straight the it's very far. Anyways for the NBA is a great experience and that's what we did yesterday and had lots of fun! read more
I came back here two months ago for the rescheduled Lady Gaga concert that was abruptly canceled back in September. I also got a ticket for their Courtside Club experience before the concert where they give you two drink tickets and serve you hor d'eorves for an hour. I wasn't aware there were certain drinks you can only order using the drink tickets. I got a cosmopolitan and the bartender said that was a premium drink that was worth two drink tickets. The hor d'eorves they served was sushi, chicken bites, fries. All were good. I got another drink that I just paid for on my own which was a lychee martini. I was satisfied with the food and drinks before seeing Lady Gaga for the first time. Overall I had a good time to make up for that bad experience of that concert cancellation back in September. read more
Parking was easy around the center, and the staff members were very helpful with answering questions and guiding us to our seats. The venue was clean, with employees consistently tidying up. Drinks were on the pricey side for what you get, and the food was pretty mediocre. That said, check-in was smooth and efficient, and we had a great time watching comedian Jo Koy. Overall, a solid experience! read more
11 months ago
Hadn't been to a Heat game in years but had such a great time! I was hosting a donor who brought her daughter and a friend, and it ended up being such a fun night. While I was walking around trying to find my section, I passed through the Bacardi Lounge and it was absolutely gorgeous. I decided to ask an attendant for help, and Adriana (I think that was her name) was incredibly sweet and literally walked me all the way to my seat. Everyone I spoke to was so nice and helpful. Our attendant Daphne was also wonderful, super attentive, and great with the girls. They had the best time jumping, dancing, and singing. Bernie even came by our section to hang out. As for the food, unfortunately it was not good and way overpriced. The "Wild Mushroom Tostones" were definitely a miss--three overdone tostones with a tiny dollop of guac and some mushy mushrooms on top for twenty dollars. Not a fan, but overall it was such a great night filled with fun energy and plus so many compliments on my shoes! Will def be back! read more
My second time seeing this tour, first time attending any event at the Kaseya Center here in Miami. Sold out show. Parked in a lot a few blocks away and walked over to the arena. Lots of traffic around the arena but was able to get in and out without issues. Handful of food options inside the arena. read more
Kaseya center was excellent. super fun atmosphere. entering the venue was smooth and easy. security was excellent. the seats were at a affordable price. game was fun and exciting. the area in the back with live DJ was great with excellent views of the port of Miami. read more
1 year ago
I'm not a sports fan - I never turn the TV on to the current game. Yet, I have my teams and can get into it at a Superbowl watch party, local bar, or IRL sports game - and my friend finding affordable tickets and inviting me was such a stellar experience. In civic discourse, there's often criticism of public dollars and land being dominated by for-profit corporations represented by the major sports leagues - I share in that criticism and we should always center working class folks in how our tax dollars are spent and land used. And I gotta say, the money is worth it and the land WELL used! The entire operation is well managed - traffic cops help navigate the crows, the security checkers have us move expediently, and the counter folks do their job (raise their wages! And thanks Kayla or Kaitlyn in 400!), and attendants kindly help us find our seats. I could not have asked for a better night to go than Vice Nights, which was colorful, lit, and hype! I also really appreciated that our seats were high up, but we were still able to see the players clearly, which speaks highly of the architectural and operational design of the facility - and that flame is a GORGEUOUS piece of art! I don't know if I'll go back, as I'm glad I got to cross this off my Miami bucket-list but if I go back, I will be PUMPED to do so! read more
1 year ago
One of my favorite basketball arena is the Kaseya Center. I love going to concerts and comedy show here. It has great acoustics and they have updated their TV screens. I got to meet one of the employees named Alfrida who provided my family and I with great customer service. She also let us take photos of her championship rings on which she mentioned has been working here for over 20 years. Overall great experience. I love coming Miami Heat games. Let's go Heat. The only thing parking is not that great here and may be costly. Overall I highly recommend visiting the Kaseya center. read more
Took my dad to his first Heat game and he loved the experience. My family met Affrida the Miami Heat associate and she made our experience so amazing. She let us take a picture with the players wining rings. Everyone that works here is always welcoming and professional. I love going to Miami Heat games and enjoying the amazing energy here. The parking is expensive but I recommend to try to find street parking that you can use the pay by parking app. read more
10 months ago
8 months ago
Been coming to Kaseya Center for years, and I was back again last week for another Heat game. Still does the job. I've seen this place through different seasons and name changes, and honestly, it remains one of the better arenas in the league. The flow getting in is usually smooth, staff know what they're doing, and once the game tips off, the atmosphere is exactly what you expect in Miami.Seats were solid, sightlines are good, and yeah, food and drinks aren't cheap -- but if you've been here before, that's nothing new. When the crowd is into it and the Heat are playing well, this place can still get loud. For longtime fans, it's familiar, reliable, and always worth showing up for. read more
11 months ago
This arena is always clean, well lit and safe. The staff here is always nice as well. I recently came for the Heat vs. Golden State Warriors game and the experience was the same. They even have live music before the event, which I thought was great! The only reason I'm not giving this arena 5 stars is because the parking, food and drinks sold are overpriced. This time I bought a personalized Papa John's pizza with a drink and chip and it was delicious. During the exit of all the events have always been organized. I thoroughly enjoy coming here for events. read more
6 months ago
Had to come on here and praise guest services. My daughter went here on a Thursday night for the Billie Eillish concert. She took her refillable water bottle but was forced to throw it away by a rude employee who would not listen when she tried to show them the emails and Instagram posts stating that the refillable water bottle was allowed. This employee made my daughter throw it away. They wouldn't even let her put it in a locker. I emailed and called Kaseya center I was so upset. Guest services saved a water bottle for her and took it to her seat along with some bracelets they had made. She was so happy. Thank you for doing the right thing. read more
3 months ago
Attended an Usher concert. It was efficient to enter and the exit was relatively fast. Due to the traffic it was hard to get a Uber back to the hotel so we walked. Our seats were good, food / drinks and food choices were good. Tacos and nachos can be hard to eat at a concert but we managed. Screens were easy to see, sound was good, temperature inside was pleasant. There were metal detectors so we felt safe. Overall good exoerience read more
2 years ago
Jo Koy is one of my all-time favorite comedians, so there was no way I was going to miss his show at the Kaseya Center. A few months ago, I had the chance to see him live, and it was an absolutely fantastic experience. Inside, the venue is easy to navigate, as long as you pay attention to the signs! Like most events of this size, concession stands can get busy, but that's to be expected. Plus, it will cost you a pretty penny. The biggest downside? Parking is a nightmare. I highly recommend arriving at least an hour and a half before doors open. Street parking is outrageous, and if you're attending a concert, sporting event, or show, expect to pay over $50 for a lot: due to the prime location. Aside from that, once you're inside and settled, you're in for a great time! read more
2 years ago
Came here for a Heat game. Pretty cool venue. Modern food with a taste of the culture and vibrancy of the city and region. Great views from all the seats all around. Seating was a bit cramped but nothing unusual from every other arena. Seats had decent padding. Multiple points of entry but still a bit hectic to enter with so many people trying to get in. The stairs going into the building are steep. But plenty of escalators when you're inside. Location is great if you planned ahead and took public transportation to get there. Otherwise you'll be stuck on the highway for a long time like I was and then getting dropped off near the building was super annoying. Do yourself a favor and get there early! read more
2 years ago
The arena has changed a lot since the babe change and I like the decor. It's neat. The seats are okay as they are somewhat tight, but in otherwise great seats and fans were good. The food okay I don't like the cashless thing even though I always have my card on me. I had the steak fries, burger combo and the tender combo. I will say the prices are okay can be better. The steak fries just need some more steak on them for $14 and fries just like one scoop. My son loved the burger and tenders are tenders. I wish I knew more of the food spots or if they're any specials. But of course I'll come again. read more
The Kaseya Center is a nice venue for a concert experience. I recommend parking in the garage next to the Serafina and the CitizenM hotel for a better rate of $30 for 24 hrs because they were charging $60 for parking at the lot that is right in front of this venue. If you're visiting from out of town, the Serafina and the citizenM hotels are both within a short walk from the venue (5-8 minutes). It was an efficient process to get into the venue. They use the security detectors and have security guards checking bags. You are able to bring clear bags and colored bags as long as they are small in size. We had end seats in the 114 section and I felt like the view was pretty good although slightly pushed back in comparison to those who might've picked a section closer to the floor. I had no trouble seeing the entire show though so I think it's still a good price point of about $150 per ticket. I did end up eating some chicken tenders and waffle fries from one of the restaurants near our section. It was $17 without a drink or $22 if you wanted to add bottle of water or fountain soda. The venue food was actually delicious, which I can't say about most concert venue food. The chicken tenders were huge and well seasoned. I probably could've split it with another person and they were fresh and hot. I got full after eating one and most of my french fries with some honey mustard. The bottled water is sold in a Miami Heat can which was different but they say they do this to reduce litter. The restrooms were clean and well stocked. Overall, it was a good experience. read more
We've had the experience of coming here within the past year 3 times. For the Roberto Carlos, Marc Anthony and most recently the Alejandro Fernandez concert. They have all been easily to access. I venture out with mom during all of these experiences and due to her mobility, we opt for handicap access. Their handicap parking and seating are all amazing! Thank you Kaseya for the thoughtful and easy accessibility. Parking spots are right near the elevator, it takes you right to the main level. There a plenty of bathrooms and many areas where you can sip and eat. The ambiance feels fun and elevated all at the same time! All of the times I've come, it has never felt stressful. The attendees have always been very courteous and helpful. We look forward to coming here for any event! read more
For sure it is one of the better venues in South Florida when it comes to concerts and events. I recently came here with some friends to see Blink-182 and I am so glad I did. The venue is massive yet there is not a single bad seat in the place! The staff checking bags and outside were very friendly and were able to get everyone through rather quickly. Once inside, the A/C was something of wonders, it was very cold and helped cool me off. The staff inside was everywhere, helping show people where they need to go for food, merch or where their seats were. The venue was very clean and no matter where you sit, there is a great view of the stage. The lower level where I sat was perfect and I could see the faces of the band members when they were performing. Drinks are insanely expensive here and a few stalls ran out of certain beers even before the headliner came on stage.. A 16oz beer rang up roughly $18 dollars! They do offer some local craft beers so that was something I really liked. Overall a great venue that was kept very clean (other then the bathrooms) with some super friendly staff and some pricey drinks and food. Parking is tough to find unless you have a spot in the parking garage. read more
1 year ago
First heat game Lots of fun we lost but the experience guest and staff were amazing parking is a bit high depending where you park read more
I've been here for a couple concerts & this is a great venue for one. There are plenty of concession areas to get food/drinks & they even have servers come around early on throughout the night to take any orders. It should be noted that their prices are a bit high but it's nothing outrageous considering you're in downtown Miami. It's a large arena with plenty of seating but the ticket pricing can get pretty steep. However, there are some amazing artists that perform here. Keep an eye out for tickets that say obstructed view because there are definitely a couple areas that can be hard to see from depending on the stage setup. The sound system is fantastic & there's usually a good light show that goes on. I'd also like to mention the air conditioning is phenomenal (something very important in south FL). The employees do a great job at keeping it clean & take care of spills quickly. I'm a big fan of going to this arena for concerts. I can't say much about basketball games here but I'm sure it's just as good. read more
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More info about Kaseya Center
601 Biscayne Blvd
Miami, FL 33132
Downtown
Directions
(786) 777-1000
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https://www.biscaynebayarena.com
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