My experience with Camping World was disappointing. Communication was the biggest issue--I had a…read morehard time getting return calls, and it often felt like my business wasn't a priority. The pricing also seemed much higher than other dealers. Interestingly, after I had already made a deal elsewhere, they suddenly reached out and offered to match the competitor's price. My advice is to do your homework before buying here. Don't rely on the MSRP or the advertised sale price, as there may be much more room for negotiation than they initially let on. With better communication and more transparent pricing from the start, this could have been a much better experience.

Our experience at Camping World was a mix of exceptional customer service and disappointing…read morecustomer service. First and foremost, if you're shopping for an RV, ask for NICK. He is not your typical salesman who's just trying to close a deal. He genuinely cares about his customers and takes the time to understand what they're looking for. The two RVs we originally came to see had already been sold, but instead of trying to push us into something outside of our budget, Nick searched through the inventory and found us the perfect match. We absolutely loved it and ended up purchasing it. He was patient, attentive, honest, and never made us feel pressured. We truly couldn't appreciate him more. Unfortunately, once we moved past the sales process, our experience changed. We waited about 2 1/2 hours to complete our purchase. While we understand that dealerships can get busy, there was never an acknowledgment or apology for the long wait. Even a simple "Sorry for the delay" or a small gesture of appreciation something as simple as a complimentary set of camping chairs or another goodwill accommodation, would have gone a long way in making us feel valued as customers. Our interaction with Alex in finance was also disappointing. The process felt rushed, and when we asked if he could match the financing rate from our pre-approval, he seemed irritated rather than willing to discuss our options. Buying an RV is a major investment, and we expected to feel like our questions were welcome instead of feeling like we were inconveniencing someone. I don't usually leave negative reviews because I know everyone has difficult days, but I also think it's important to share an honest experience. Nick made this purchase happen, and without him, we likely would have walked away. He is a tremendous asset to Camping World and deserves recognition for the level of customer service he provides. For anyone planning to buy from Camping World, here are a few tips: - Ask for Nick- pictured here! he truly puts his customers first. - Get pre-approved for financing before you arrive. - Let the dealership know ahead of time if you already have financing. - Make sure you have RV insurance lined up before delivery, as proof of insurance is required. Despite the frustrations we experienced after the sale, we're excited about our new RV and are grateful that Nick made the buying experience enjoyable. Thank you, Nick, for your patience, professionalism, and genuine care.

No one asked me to write this, and I am very happy to say I am doing it because I want to express…read moremy gratitude to all the Professionals who helped me and my wife choose exactly the right new trailer for us. I see so many negative reviews and I can't imagine for a moment how any of them could be legitimate after the service we received. My experience with Joe Pena my Salesman, Troy the Sales Manager, Joseline in Finance, Adrian who delivered our unit and the follow-up from Tony in service couldn't have been better. I am an extremely difficult person to deal with when it comes to major purchases and they were not only patient but also kind and considerate throughout. From all my emailing and phone calls to their follow-up, this team is the one you want! Thank you again to each of you!

Unpleasant staff...racist culture detected. People at front don't have any customer service skills…read more(ie. smile or have a positive tone). Went for the first time today and left with a real bad taste in my mouth.

I am thrilled with the customer service my husband and I received at Camping World in Temecula. I…read morehave been searching for an RV to begin my retirement next year and we found the perfect one! Our salesman, Brian Critton, helped us the entire way. He was so helpful and kind, even after the sale was done he still answered his phone and treated me exactly the same... I highly recommend Brian to be your next sales person. Oh, and Evelyn in finance is a gem too... so kind, friendly and efficient. If ever we decide to trade our RV in one day, Camping World Temecula is the place we will go... C. Freeburg

I stopped by Camping World in Temecula just to look around for a future purchase, and I had an…read moreoutstanding experience thanks to Mark. From the moment he greeted me, he made the entire visit easy, comfortable, and enjoyable. He is incredibly knowledgeable and took the time to answer every question without ever making me feel pressured. What really stood out was how personable he was. It honestly felt like I had known him for years. He treated me with genuine kindness, patience, and respect, which made all the difference. Excellent customer service like this is hard to find these days. When I'm ready to make my purchase, I'll definitely be coming back to work with Mark. Thank you for such an amazing experience!

I have purchased 3 motorhomes from camping world. The sales department is average, the reason I…read morereturn is because they have an outstanding service center, specifically a result of working with Steven Contreras. He is phenomenal!! If you need service be sure to ask for him! NOTE: All locations do not operate the same. You must go to Riverside.

While my trailer was being serviced at the Riverside Camping World Service Center for warranty…read morerepairs before the Christmas Holiday, my trailer had over $2000 of technology stolen out of my Trailer, which included a Laptop, Xbox 360, Speaker bar + Subwoofer [which came with my trailer] and the projector [also came with trailer]. Police report filed, no response from Camping World.

I've had my TT for 3 months now and have been out on 4 weekend trips in it already. Dinette table…read moreripped out of wall first transit. Refrigerator fell into cabinetry in transit on trip three and I had to go buy a large cooler to fit all our food and breast milk for my toddler and infant. Entry door never operated smoothly, and felt like we would rip the inside handle off trying to pull the door closed, and you could see where the factory tried to cover up the misaligned plates/door with sharpie marker. I mentioned this to Tony, my service writer, and he noted everything accurately. He knew exactly what I was asking about and addressed all my questions when I dropped my trailer off. He knew we had a trip booked the week after I had dropped the trailer off and said he would do his best to get the trailer out by then. I was informed the whole time of progress, when the unit went into the bay, when diag was done, and all they were waiting for was Jayco auth. Once auth received, work was done quickly and I had the rig back way before my trip began so I could move everything back in and make sure all was ok. Refrigerator is mounted securely now. The doors open so smoothly, we didn't even know the difficult of closing the fridge before was an indication of the poorly mounted appliance. The dinette table is very secure to the wall. The entry door opens and closes with a just finger now. We are very satisfied with how CW serviced our trailer. The appointment to get in was available next day, and the rig was ready within a week. Thank you again.

Ryan Wade was great to work with! Did what he said and had my RV done a day early. Under new…read moreownership Ryan was able fix what the previous ownership could not. Probably 4 or 5 trips to this location. Joan Mushgrave get -stars. After dealing with Josh during the Richardson ownership to see he was still there was very disappointing. I called him out that after a year working with him he referred me to manufacture. This is after selling a trickle charger to fix one of the problems. After leaving here I drove down to the show room where I thought I would trade my name on a new super C or class A. Which I will be buying in the next few months. After seeing that Matt (-stars), the GM was still there after camping world purchasing. I walked out he is as bad as Josh when it comes to Customer Service and taking care of customers needs.

Dropped our trailer off around Presidents' Day for repairs. There was. Water leak and a gas leak…read more After 6 weeks, called to check. They wrote down all the wrong info. Never completed anything. We had to call often to get the job done. They never figured out the water seeping out from under the cabinets. Also, couldn't figure out our insurance coverage. We had to manage that as well. Got the trailer back today and it is FILTHY. Looks like someone was eating in there frequently. Dirty dried muddy footprints everywhere. Black greasy handprints all over. Stuff moved around not related to any repairs. Trailer was SPOTLESS when we dropped it off.

I brought my trailer in for Service, which took them nearly 3 months to get the items corrected,…read morewhich included replacing windows and some misc items. Upon picking up my trailer, some items were missing: (1) JBL Sound Bar + Subwoofer, (2) 4k Projectors, (1) Xbox X w/ 2 Controllers. Beware of thieves at this facility.

I wish I had read their reviews before purchasing. I hope to warn others. This is a horribly run…read morebusiness. Our salesperson was new on the job,so we were cutting her some slack. The whole office was very attentive while we made our purchase in December 2025. We bought a brand new 2026 class A motorhome. We ended up adding the extended warranty, which we immediately regretted, we have had so much trouble getting that to show up in our account. It was a stupid overpriced purchase, but we did it, and took the hit. Mike in finance said not to worry, he would be there to help us out with anything. The morning we picked up the motorhome with its "red carpet" walk-through event, the guy going over the motorhome had just started that morning, he knew nothing about our rig. We asked questions about the wineguard router, which was a big selling point, he said it wasn't necessary to use that- just use your phone as a hotspot... he didn't know if we had hydraulic levels or not. He didn't know if there was a dashcam. He didn't look these things up, just told us we will figure it out We took a long trip for the holidays and were making a list of questions for them. Luckily, on the one month anniversary of our purchase, Mike from finance called and asked how it was going. We thanked him for his call and started with our list of questions. He said he would have someone from service call us with the answers. We never heard from him again. We already had a service appointment for mid February. So we brought the rig with our list. Casey went through the whole list with us, he seemed to understand what we were asking. He said to leave it there, it may take a week or two. We had completely cleaned it before dropping it off, including emptying the black tank and the gray tank. We made sure the tanks were empty and flushed. This was important to us. Casey called the next day to clarify some things. After 4 weeks, we called Casey to see how things were going. We were told Casey was no longer with the company, so the service manager would callus. Nobody was working on it that entire month. We had to go through the whole list again and it was clear not much would be happening. We picked it up another 2 weeks later, everything was half ass and cheat. But we wanted to get our rig out of there. So we picked it up mid March and took it to our storage place and parked it. Now 2 months later we picked it up from storage to go on trip. We noticed the black tank shows 2/3 full. They must have been using it as an outhouse the whole six weeks it was there. Now their shit has been sitting in it for 2 months, exactly what we were avoiding. We didn't think to check when we picked it up. WTF! So I called the General Manager, he made sure to introduce himself when we were buying the RV. Now he send the call to voicemail and doesn't return the call. I called Michael in Finance, guess what?! He is no longer with the company! So not only is it a caca company, they Literally piled pounds of their caca into our RV and left it for us to deal with. They show no respect for their customers once the sale is complete. Do Not Buy Here. They'll caca all over you. Grab your wallet and RUN away. I hope this helps somebody. -Laura

I can't speak to the service department or any of the other branches of the business, but my wife…read moreand I recently purchased an RV from the Manteca location (online sales and financing was through the Palm Springs location with Will and Chloe). Our expectations were (and always should be) weary on such a large purchase and dealerships often have a way of leaving a bad taste in your mouth. After dealing with Chloe and Will, I can say I recommend doing business with them. I was pretty straight to the point about my expectations and they were able to make it happen with very little headache. Extended service contract offers and add-Ons are going to be a sell, no matter where you go, but we found a solution that worked for us through our deal and in the end, we have the RV we always dreamed of owning. Will, ensured that the additional items that were negotiated in the deal were delivered to my house as promised. Chloe was very responsive throughout the process and would always call or text back quickly. Each visit was pleasant and when someone didn't know the answer they were honest and didn't BS. They made effort to fix minor details we had issues with. Overall, a good experience and I would recommend.

I honestly can't say enough good things about this dealership…read more I have purchased over 100 vehicles in my lifetime in business. And I've never had such a wonderful group of guys work with me like the folks at Mike Thompson RV did. From the first moment we walked on their lot until the time we drove away in our new motor home, it was ALL good! Clint is a low pressure salesman who let us wander through the lot without pressure. Super nice fella as well! When we found the one we wanted, Chris and Anthony worked extremely hard to get a great price and extraordinarily good financing package for us as well. Josh was perfect at adapting the RV to our liking and was patient with us as we asked questions during the walk through. David was so kind to help Colton get the motor home out of the lot and give some driving instructions. I highly recommend Mike Thompson RV in Cathedral City especially these 5 guys! We bought our first motorhome at another dealership that had many locations and is extremely well-known. They weren't near as helpful as the guys at Mike's place were. We love the new motorhome and we will give them all of our future business as well as recommend them to everyone we know in the market for an RV. Thanks again guys, y'all are the best in the west!

There is absolutely nothing go to say about this location or the lying, incompetent, lazy…read moreemployees, especially Josh, who did nothing but lie to us in person and in text when it came to the delivery of our RV and the outstanding due bill. Chris the sales manager is the most dismissive person around. He does not give one shit about his clients, and it clearly showed. Anthony the finance manager, lacks empathy in his apologies when confronted with the poor treatment received by Chris, and the absolute lack of communication, and blatant dismissal of my requests. Then there is Josh the blatant liar who lied to me in text when I was confirming that the due bill work had been completed and our RV was ready for delivery. He was even stupid enough to send me a picture of work that had not been done, while telling me it was actually done. Mind you, we were CASH PAYING CUSTOMERS. We had to beg for wiring information, Chris and Anthony downright ignored my requests for Extended warranty information. Josh flat out lied, both verbally and in writing. Our new RV was scratched when it was taken out for fuel. It was delivered with a chip and crack in the windshield and an aqua hot system that required over $2k in repairs just days after we took delivery. These people are liars, they are dismissive, demeaning, and disrespectful. If you are wise, you will run like hell from this Mike Thompson's RV because if they allow just one location to be this dishonest and deceitful, I am sure they will allow it at all of their locations.

My wife and I just bought our 5th RV and our first Class A motorhome with…read more RV Supercenter. And they are, by far the best dealership we have had the pleasure to deal with. Everyone was extremely nice and very helpful. From Scott our sales rep to Jeff and Jason sales managers and Veronica in finance. I can also say the very same for parts and service. They all made the experience so very pleasant and with no pressure at all. Thank you again for all the help with the whole process. We will recommend them to friends and family!

A special thank you to our service adviser, Angie. She was absolutely fantastic--helpful,…read moreknowledgeable, responsive, and genuinely cared about making sure everything was taken care of properly. She kept us informed throughout the process and went above and beyond to make sure we were happy with the service. It's refreshing to work with a company that truly values its customers, and Angie is a perfect example of outstanding customer service. We highly recommend RV Supercenter and will definitely be returning for any future RV service needs. Thank you, Angie and the entire RV Supercenter team!

Thanks to Dylan and Alex for putting up with my back and forth haggling on a camping trailer. We…read morewere able to come to an agreement and make a deal. Good people to deal with!

Had such a great experience with this RV dealer! From the moment we arrived, everyone was friendly,…read morewelcoming, and genuinely helpful. The staff was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel pressured. The whole process was smooth and straightforward, and we really appreciated how professional and accommodating everyone was. You can tell they truly care about their customers and want you to leave happy with your purchase. I would definitely recommend this dealership to anyone looking for an RV. Great selection, great service, and an overall wonderful experience!