I had Benlo RV replace the cooling unit on my Norcold 1200 RV refrigerator. Repair technician Greg…read moredid fantastic work, and I couldn't be happier with the service or their performance. The entire job was done with no damage or scratches to my coach inside or out....and trust me, the refrigerator weighs about 220lbs and they have about 1 or 2 inches clearance max. It's a tough job!! Greg was great! I had called Jackie several times prior to scheduling my service because I was having the cooling unit drop-shipped to Benlo and I wanted to be sure there were no problems or issues (since I live about 140 miles away). Jackie was pleasant to deal with on the phone, knowledgeable, and took great care of me and at a price that was much lower than anyone closer to home. She's wonderful to deal with in person, too! My only regret is that Benlo is 140 miles away.... I wish it was much closer so I could make it my 'go to' RV repair place!! Make an appointment today and you won't be disappointed.

Super responsive, detailed, knowledgeable professionals with a good neighbor attitude and vibe…read more I was referred by a mechanic.

Go figure! After driving all over SoCal looking at/for an RV, I find it down the street from me in…read moreIndio! Working with 'good' Jim, 'bad' Jim and Steve was such a refreshing experience when it comes to 'Salesmen'. They made it such a joy to spend $$. When/if you're looking for an RV or trailer, go here and save all the hassels and b.s. put out by the other dealers. You won't regret it.

I finally got them to give me my motorhome back. They had it for 70 days and completed 3.5 hours of…read morework. The worst service I ever experienced in my 59 years. They wouldn't return calls, texts, or any other kind of communication. They do have a new service manager but after the treatment I was given I doubt that will help. I paid just short of $400 to have a strip of LED lights reattached, a side latch lock adjusted and two super small supposedly free recall items fixed. Thanks, Monte M

I can't speak to the service department or any of the other branches of the business, but my wife…read moreand I recently purchased an RV from the Manteca location (online sales and financing was through the Palm Springs location with Will and Chloe). Our expectations were (and always should be) weary on such a large purchase and dealerships often have a way of leaving a bad taste in your mouth. After dealing with Chloe and Will, I can say I recommend doing business with them. I was pretty straight to the point about my expectations and they were able to make it happen with very little headache. Extended service contract offers and add-Ons are going to be a sell, no matter where you go, but we found a solution that worked for us through our deal and in the end, we have the RV we always dreamed of owning. Will, ensured that the additional items that were negotiated in the deal were delivered to my house as promised. Chloe was very responsive throughout the process and would always call or text back quickly. Each visit was pleasant and when someone didn't know the answer they were honest and didn't BS. They made effort to fix minor details we had issues with. Overall, a good experience and I would recommend.

I wish I had read their reviews before purchasing. I hope to warn others. This is a horribly run…read morebusiness. Our salesperson was new on the job,so we were cutting her some slack. The whole office was very attentive while we made our purchase in December 2025. We bought a brand new 2026 class A motorhome. We ended up adding the extended warranty, which we immediately regretted, we have had so much trouble getting that to show up in our account. It was a stupid overpriced purchase, but we did it, and took the hit. Mike in finance said not to worry, he would be there to help us out with anything. The morning we picked up the motorhome with its "red carpet" walk-through event, the guy going over the motorhome had just started that morning, he knew nothing about our rig. We asked questions about the wineguard router, which was a big selling point, he said it wasn't necessary to use that- just use your phone as a hotspot... he didn't know if we had hydraulic levels or not. He didn't know if there was a dashcam. He didn't look these things up, just told us we will figure it out We took a long trip for the holidays and were making a list of questions for them. Luckily, on the one month anniversary of our purchase, Mike from finance called and asked how it was going. We thanked him for his call and started with our list of questions. He said he would have someone from service call us with the answers. We never heard from him again. We already had a service appointment for mid February. So we brought the rig with our list. Casey went through the whole list with us, he seemed to understand what we were asking. He said to leave it there, it may take a week or two. We had completely cleaned it before dropping it off, including emptying the black tank and the gray tank. We made sure the tanks were empty and flushed. This was important to us. Casey called the next day to clarify some things. After 4 weeks, we called Casey to see how things were going. We were told Casey was no longer with the company, so the service manager would callus. Nobody was working on it that entire month. We had to go through the whole list again and it was clear not much would be happening. We picked it up another 2 weeks later, everything was half ass and cheat. But we wanted to get our rig out of there. So we picked it up mid March and took it to our storage place and parked it. Now 2 months later we picked it up from storage to go on trip. We noticed the black tank shows 2/3 full. They must have been using it as an outhouse the whole six weeks it was there. Now their shit has been sitting in it for 2 months, exactly what we were avoiding. We didn't think to check when we picked it up. WTF! So I called the General Manager, he made sure to introduce himself when we were buying the RV. Now he send the call to voicemail and doesn't return the call. I called Michael in Finance, guess what?! He is no longer with the company! So not only is it a caca company, they Literally piled pounds of their caca into our RV and left it for us to deal with. They show no respect for their customers once the sale is complete. Do Not Buy Here. They'll caca all over you. Grab your wallet and RUN away. I hope this helps somebody. -Laura

Shad, who is the new owner, was fabulous to work with. I scheduled an appointment to have the…read moreelectric brakes and drums replaced on my single axle trailer. The day before I took it in, my air conditioner also stopped working so I asked him to take a look at that too. When I described what it was doing and showed him pictures from my phone app where it was drawing 60+ amps when the compressor tried to kick in he said there was a good chance the compressor was seized and it was going to need a new AC, but they'd go through it and see if there could be anything else. When I went to pick it up he had great news for me, it was only 2 capacitors that had gone bad. He could have sold me a new AC and I would have never doubted it, but his honesty in only replacing the capacitors was so impressive that he definitely has all my future business. That's the kind of guy I want to do business with and you should too!

I was glampling at the Springs at Borrego last week and experienced a malfunctioning water flow…read morevalve on my Thetford RV toilet. The nearest parts house was SunBird in Indio, a 1.5 hr drive away. Fortunately, they had the part needed to repair the toilet and we were back in "business", as it were. Parts were not cheap, but I would have paid double at that point. The business appears to be well stocked and they 100% took care of my needs.

Very friendly, helpfully and quick! Went there on Sunday for a truck- and was able to secure a…read moretruck and insurance quickly with full insurance

Everyone should call first before going. I just wanted to rent a dolly. They had none, and only one…read moreU-Haul truck outside

James has been good to me and my coach. From DEF sensor replacement to battery issues he has…read moreproven to be honest, punctual, and professional. If I could leave a 6 star rating I would #rvlife

Great mechanics! My rv Thor Chateau 2021 would not start. The Rv was parked in a storage area -…read morethe front end not accessible. (Can't tow from the back) Asking around Fonville was recommended. James has been working on rv's for many years! He was able to diagnose the problem and repair in less than a week. That time included parts delivery. My Battle born lithium batteries never held the charge. After years of trying to get it repaired James was able to determine the installation was not done as I was told. James educated me on how to get the most from them. Fonville's Mobile Mechanics are the best!!! They come to you!!

Well, so i have had accounts with the Indio branch at Clairmont for 23 years now, as well as…read moreothers. Elms, Herc, C5 Equipment Quinn Cat, and Johnson Machinery ,Sunbelt, Kubota, United, RDO , Tool Shed, Hand K and even smaller rental shops through California. Stuff breaks. Even the new stuff. EVERY ONE OF THEM HAS HAD BROKEN EQUIPMENT on my job site from one time or another. Its the way it goes.The staff there is friendly and tries to help. Their prices are fair. I give them 5 stars based on their attitude , supply and willingness to provide the customer service i like. Sorry you had a bad experience, Joel and his team have been great to my company.

Well what to say, I rented a lift for 3ish weeks and it broke down 4 times. leaked fluid on my…read moreclients clean concrete and took several request, photos from me and an email to San Diego office to get the Indio branch to finally clean up the mess. final breakdown took 4 days to make service call but I finished by then with a ladder. They claimed having tried to reach out to me several times, my phone is always with me and no messages were ever left. We Played a game of he said they said until I gave up. They charged my CC without notifying me for final payment or providing an invoice until I requested an accounting. There is a reason they are cheap, the equipment and service sucks. You will loose whatever savings you may have in down time and frustration. Photos of two areas after they "cleaned" To be fair they did finally do a proper cleaning. Just pass!

Recently dropped my 2025 truck off for a service transmission warning. The drop off was for a known…read moreissue that we investigated a week prior. It ended up being a sensor. I dropped it off on Tuesday and didn't get much communication. Called to get a status and I had to talk to a machine because this dealership won't even spring for a receptionist. I'm giving four stars because after the conversation, the communication dramatically improved and I picked my vehicle up the next day. I'm not sure I can pin the delays on the service writer because I know vehicles can get stuck in never never land in the shop. Jesse finished the race properly and I commend him for that. He doesn't have an easy job. I definitely recommend getting rid of the AI receptionist. I definitely recommend having a small loaner fleet for the customers that drive your 60+ thousand dollar vehicles. It's not like GMC is not compensating the dealership for loaners. Nobody wants to drive to a rental car company in an Uber and fill out a bunch of paperwork for an overnight loaner. It might be convenient for the dealership, but it's not convenient for the customer. I definitely recommend getting some type of auto update texting app that other dealerships have, that makes you aware of the repair process at each stage. I do not recommend making customers bringing brand new vehicles in for warranty work sign an estimated cost of repairs. It made me uncomfortable, and I can't be the only one. I recommend that you don't offer people discounts on the GMC app when they schedule their appointments, and then make them fill out a bunch of paperwork to receive these discounts via a prepaid debit card... you don't do that when you're selling new trucks with rebates. your team is only as good as their leader. People hate gimmicks, and people hate being nickel and dimed. I think a few of these problems are coming from the top not from your service writers. I have a supreme respect for people that shoot me straight with no nonsense. I would encourage your dealership to reevaluate the way you process the service department experience. How do you want to be treated when you drop your vehicles off for repair?

We took our car in for an oil change. We were greeted by a nice gentleman and he looked our car…read moreover and we are at 30,000 miles and offered the services associated. We declined, only the oil change this time. When it came time to pay we were notified there would be an additional fee if credit card was used. This is not posted anywhere and we were not informed prior to the service performed. It felt a bit deceptive. We covered our service in cash but if you had an extensive service, this could be a huge surprise. Please do your customers and your service associates a favor and post there are additional fees for making purchases with a credit card.

It's nice to call for a service and not get jerked around. Called for tire service and they were…read moreJohnny on the spot, everyone else just gave me the wave. Very fair prices. The person that came out was very professional and courteous. All of there equipment was very well kept.

We damaged our motorhome wheel and tire on our way from Orange County to Borrego Springs. The tire…read morewas losing air so by the time we arrived at our campground the tire was unsafe to drive on. We have a disabled daughter who travels with us and she can't tolerate movement due to her condition so putting our rig on a tow truck was not an option. The great folks at Pete's Road Service sourced a replacement wheel from Las Vegas and delivered a fully operational wheel and tire (that matched the other 5) directly to our campground site. Within 20 min they (Fernando) had installed the new wheel and removed our old (damaged one). All in 100 degree heat. The service they performed was above and beyond. I highly recommend Pete's Road Service!