"Highly recommend visiting this AutoZone! I had the pleasure of being helped by Israel today, and…read morehis service was exceptional. He was incredibly patient and detailed while checking my car, and he explained exactly how to resolve the issue. Truly appreciate his expertise and kindness!"

The guys working at this particular Autozone are great customer service representatives!…read more We have shopped here 4 or 5 times over the past 6 months. Each time, I have been extremely impressed at how attentive, kind, and helpful the crew working here has been. This store must have great management because I have not found the same standard of excellent service at any other auto parts store I have been to. Keep up the great work everyone! Thank you for all your help! ***********

Went in for check engine light diagnostic. Got a print out of issue. No cost. I quick pleasant…read moreexperience.

Jacob was very nice and he was quick to help me and get what I needed. But then the issue came up…read morewhere I wanted to buy a product that was on a buy one get one free. They only had one bottle on the shelf so I asked if I could take advantage of the buy one get one free pay for it now and when their next shipment came in, they could give me an IOU and I would come in and pick up the second bottle. They told me they could not do that. I thought that was absolutely hilarious. I asked him to ask his manager, but his manager walked up to the next register and just started taking people in line behind me. So I put the product back paid for the original product that I intended to get when I came in and any after sales were history. Now I know why my sister always goes to Napa. They would have at least given me a rain check Giving one star because the store was clean and one star because Jacob was nice and friendly. The other three stars are negative one for the manager negative one for not having inventory and -3 for not giving people who are not in management authority to do something so basic. Inconveniencing your customer is not the way to do it. I don't know if they're aware, but customers are what keep your doors open. Denying sales is asinine.

Fabian is a real asset to your store and your company. He sold me the correct wiper blades for my…read morecar and installed them quickly and professionally. He is always friendly. positive and enthusiastic. Well done!

Went there on 09/26/2026 in the morning due to my battery not working on my car. I was greeted and…read moreassisted by Michael. Michael check my battery and let me know that my battery was going to need to be replaced. I had a warranty on my battery so that was a blessing. Thank you Michael for helping me out today. Your customer service was outstanding and appreciated.

thank you so much to fernando for helping me change my car battery! he was super nice, helpful, and…read moremade everything so easy. really appreciate the great customer service!

I came in desperately needing a battery. Lucky for me they had what I needed. At first things were…read morea bit rough (not due to them) because my battery terminal was being extremely difficult to remove due to age, heat, and corrosion but the super dedicated employee Josh didnt give up, he kept at it with cleaner and time and patience until slowly but surely it came off without any damage or anything which he warned me was a reason he wasnt sure he could do it. But he did! Saving me time and money that I cannot express how much I appreciate! Also he made sure I got the right size battery! I am so eternally grateful to him, I know it may seem small but to me this made my whole day so much easier and better! I will always remember this and this Autozone for this service. Thank you Josh!

big shout out to franscio and the other guy here. im from az and them 2 helped me get back on tge…read moreroad, cant thank you guys enough

I had one of the worst customer service experiences at the O'Reilly Auto Parts store in Coachella…read more I waited in line to order parts while staff passed me over to help other customers. I became frustrated and left without being helped. The staff seemed disengaged and uninterested in helping him or earning our business. The experience made me feel like the team was unhappy and unmotivated. Passing over customers waiting in line is unacceptable and reflects very poor customer service.

Bought a car battery that failed Returned to the store and…read moreBenjamin retrieved and replaced the battery in 113 degrees. Unexpected great service. Thank you.

I bought the car battery online because it says installation included, pick it up today then one of…read morethe employee refuse to replace it. I don't know if he knows how to do it or just don't want to do the job. I just replaced it myself in just 10minutes as amateur & just rely on YouTube tutorials.

Such a great place they been serving the valley for over 20 years and they really know what they…read moreare doing I take my car in and I'm out in no time. I dropped off my car and they close at 5:00-5:30 pm I called and said I would be a little late the guy said that wouldn't be a problem the guy was there after hours to give me the keys to my car and the service is great they are very friendly and great on prices too, you can buy a part and take it down there and they will put it in for you or they cant get you the part and do it. I never had any problems with them. I went down with a different car for a friend and the guy asked me how my car been running since and I am always pleased to go here the guy is funny too and doesn't try to get you to get other things done.

Even during the COVID dilemma these professional mechanics are ready, willing and able to assist…read moretheir customers with competitive pricing, quick diagnosis and successful repairs. I will most certainly refer my family and friends for any car problems that arise.

I have a Lincoln Nautilus suv that needed an oil change so I read the great reviews on Arthur and…read moredecided to schedule the service. He was very helpful and professional and his back yard is set up as a repair shop. I sat and watched him and was out of there in 20 minutes. The next customer arrived as I was leaving. His price is very fair and much cheaper than going to the dealership. I will definitely be going back in 5,000 miles!

Poor customer service over the phone. Called left a message numerous times. I spoke with him once…read moreand he said he would call back, never heard from him again.

Earlier today I took in a battery to be tested at Kragen Auto parts store located at 51339 Harrison…read moreHwy 86 Coachella, CA 92236. I was told by the staff on duty that the battery was dead and needed replacement. I purchased a NEW battery for a little over $100. I left another battery for discount. I brought the NEW battery home and installed it to have the same problem. I took the OLD battery to be tested at another location and was told the OLD battery was fine and did not need replacement. I called the Kragen store back to only have the manager on duty be sarcastic and rude. I am a high school teacher in the area and do not appreciate the level of customer service and unfortanately I will have to let my friends and colleagues know not to shop at that store. How often do you think they are selling products that don't need replacement? This is horrible.

I brought a 2024 BMW M2 for an Eisenmann exhaust installation and these guys did such a good job…read morethat the BMW dealership was super impressed! These guys are ultra high quality and fair priced.

Coachella muffler is the best, fast and convenient just ask for Mr. Beltran and he will take care…read moreof you with a good price. If you want a flow master for your truck coachella muffler is the place. He installed one for my truck and I'm very happy with his work.