This is my go to auto parts spot, staff is always polite and ready to help you out. I was helped…read moreyesterday by Abram, great customer service. Thank you for being their to assist me. To the customer that was ahead of me and let me go ahead of you, Thank you.

Always helpful people working here. Always at a good price and the right parts…read more Also if you need to rent tools they have them

They were the only company that was able to get a junk vehicle off my property the same day on the…read moreweekend.

Excellent customer service! Especially the handsome young man at the counter w/ green eyes! ;)read more

Most overpriced parts place!!! Something that would cost $10-$15 at Oreillys, he was charging…read more$65!!!!!! Absolutely insane. Do not go here!

Bonjour Mr Scott Fenton , the manager of Parts Authority in…read moreIndio is exceptionally professional and very friendly and never gives up to help the customer and to find a part or the rare mineral oil, and, always with a smile and a sens of humor It is such a pleasure to visit the store .Mr Issac is also very professional and gives great advice .It is a wonderful experience to be helped with efficiency and at this high level of professionalism. Both are the symbol of the United States of America and what means true work ethics There are simply the best !!! I recommend the Parts Authority in Indio 200 % Thank you so very much Mr Scott Fenton and Mr Issak Pierre Du Lat I am Pierre Du Lat and approve this message

They are very helpful and professional. They can help you solve your problems. I really appreciate…read morethat they helped me find the parts I needed, including the filter and the battery.

Jacob was very nice and he was quick to help me and get what I needed. But then the issue came up…read morewhere I wanted to buy a product that was on a buy one get one free. They only had one bottle on the shelf so I asked if I could take advantage of the buy one get one free pay for it now and when their next shipment came in, they could give me an IOU and I would come in and pick up the second bottle. They told me they could not do that. I thought that was absolutely hilarious. I asked him to ask his manager, but his manager walked up to the next register and just started taking people in line behind me. So I put the product back paid for the original product that I intended to get when I came in and any after sales were history. Now I know why my sister always goes to Napa. They would have at least given me a rain check Giving one star because the store was clean and one star because Jacob was nice and friendly. The other three stars are negative one for the manager negative one for not having inventory and -3 for not giving people who are not in management authority to do something so basic. Inconveniencing your customer is not the way to do it. I don't know if they're aware, but customers are what keep your doors open. Denying sales is asinine.

They solve my problem. Four young men working pretty hard to solve many customers problems will use…read morethem again

I needed a windshield wipers . I have a little sports car. They had what I needed and they put them…read moreon for free. Very cool. Thanks

Terrible customer service from Ariel, he stopped helping a couple at the cashier to fulfill an…read moreorder for someone that walked in and requested his items instead of waiting in line.

I'm a firm believer in posting good and bad reviews. I'm also a firm believer in giving shout outs…read moreto people that really go the extra yard. So this is a great big shout out to Raul Escobar. Raul works at Car Quest in El Centro and he deserves something special for being one of their best employees. He always knows what your car needs when you ask him a question. He did me a really big favor by waiting till the last moment to close the store on Saturday. I will never forget this extra effort on his part. Whoever is the Regional Manager for this store needs to hire more like him. Thank you again for your great Customer Service. I will be back because your service and prices are way better than the other parts stores in El Centro.

I went to the Auto Zone in Indio, CA on Jackson Street and Gabriel was WONDERFUL! He helped me…read moreright away to order a tail light -- the whole housing, because I'd broken it -- and he replaced the bulbs for me because they were broken too. So the light fixture works now, except we're waiting for the housing because it's on order. Gabriel was perfect, and so kind. He showed me how to take the old housing out and put the new one in when it comes. It's easy, but I'd have never figured it out.

About a week ago my battery was getting weak. Luckily I was not stranded in 115 temps. I drove…read moredown to the Autozone down the street from my house where we purchased the battery. The manager tested the battery for me. Luckily it was still under warranty and he even installed it for me. I was in and out of there in 10 minutes. I could not be more grateful to this gentleman for taking care of me. Thank you sir Renee F

I agree on the with poor reviews. It happened to me too…read more It seems that is the modus operandi of this business. They give you a quote and once you are there they change it. I believe upon seeing the person, he increases the price. I had to pay him half with a card and half in cash. He wouldn't give me a receipt for the cash. Only for the card. I believe that he defrauds the government tax. Why would he do that? He did tell me he would have my vehicle lift kit installed the next day. It took him five days to return my vehicle. I noticed that he would do side jobs from customers old parts in between the new customers for his hispanic buddies or close people. That is why i asked him to return my old parts to eventually trash them. I previously had a lift kit but i went to a bigger size tires. In my opinion, he was expensive and tardy on what he promised. Can't complain about the lift kit he recommended. However, i did find out it was over priced. Maybe because of my address... Go there if you have extra cash or if it convenient to you. It's disappointing for me when people eyeball you and exploit.

Excellent work. I had ORO Swaylocs installed on my Jeep TJ. The job was completed on time for $30…read moreless than quoted. Before the installation my lifted Jeep had a tendency to drift at hwy speeds. There is now a huge improvement in hwy handling! The manual on/off lever works flawlessly. I will give this business more of my business in the future!

I came in desperately needing a battery. Lucky for me they had what I needed. At first things were…read morea bit rough (not due to them) because my battery terminal was being extremely difficult to remove due to age, heat, and corrosion but the super dedicated employee Josh didnt give up, he kept at it with cleaner and time and patience until slowly but surely it came off without any damage or anything which he warned me was a reason he wasnt sure he could do it. But he did! Saving me time and money that I cannot express how much I appreciate! Also he made sure I got the right size battery! I am so eternally grateful to him, I know it may seem small but to me this made my whole day so much easier and better! I will always remember this and this Autozone for this service. Thank you Josh!

Unfortunately I won't be returning to this Autozone after being a long time costumer here. Went in…read morefor help with a headlight and they're apparently not allowed to check or change that for costumers anymore. Also said they're not allowed to disclose why they can't, which is odd since I was there three months ago and had that same headlight replaced by a worker. Also couldn't pull up my account to check or exchange that same headlight since AGAIN it was brand new three months prior. Also went back in after repurchasing the bulb for a refund in which yes it was opened they also denied me of that as well. Ended up going to La Quinta Autozone where they both checked my headlight AND gave me a refund without hesitation. I don't know if your staff just doesn't want to work or let alone go outside because of the heat but they chose to apply and work there no one forced them of that. :)