1. Clairemont Equipment

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    Indio, CA

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    Clairemont Equipment

    3.0 (2 reviews)
    Open • 6:30 am - 5:00 pm

    Services - Clairemont Equipment

    Machine and tool rental

    Commercial truck dealers

    Vehicle battery testing

    Clairemont Equipment Photos

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    1 month ago

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    3 years ago

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    Hertz Equipment Rental

    Hertz Equipment Rental

    (4 reviews)

    1 Star Review Herc Rentals - California…read more Beware of this company's shady credit card practices. Herc Rentals refused to rent to us because we wouldn't leave our credit card "on file" for them to charge whenever they felt like it. In California, businesses are not allowed to run credit cards without proper notice and authorization -- yet Herc insists on that exact arrangement. Even worse, they require you to physically come into the store with your ID and a matching card, but then refuse to run the card while you're standing right there! Instead, they want the freedom to bill you later at their convenience, with no authorization at that moment. That makes zero sense and raises serious questions about whether their practices comply with California consumer protection laws. If you value transparency, fairness, and control over your financial information, do yourself a favor and avoid Herc Rentals altogether.

    We made arrangements over the phone and online to pick up a truck in Indio. Everything appeared…read moreset as we were told that a truck could be delivered to Indio and our credit card was charged. A confirmed reservation was received via email. We then received a phone call at 3 pm on a Friday telling us that there was no truck to be had. This was a Friday before a long holiday weekend and the vehicle was needed first thing Tuesday morning. We tried calling the company looking for our options. We could not get through to anyone we had been dealing with. It has been several days with no phone call or email. We still have not received a refund. Save yourself the trouble and look elsewhere for your rental needs. Customer service is horrible, non-existent. This company is indeed, a joke.

    Chavez Jessup GMC

    Chavez Jessup GMC

    (18 reviews)

    Recently dropped my 2025 truck off for a service transmission warning. The drop off was for a known…read moreissue that we investigated a week prior. It ended up being a sensor. I dropped it off on Tuesday and didn't get much communication. Called to get a status and I had to talk to a machine because this dealership won't even spring for a receptionist. I'm giving four stars because after the conversation, the communication dramatically improved and I picked my vehicle up the next day. I'm not sure I can pin the delays on the service writer because I know vehicles can get stuck in never never land in the shop. Jesse finished the race properly and I commend him for that. He doesn't have an easy job. I definitely recommend getting rid of the AI receptionist. I definitely recommend having a small loaner fleet for the customers that drive your 60+ thousand dollar vehicles. It's not like GMC is not compensating the dealership for loaners. Nobody wants to drive to a rental car company in an Uber and fill out a bunch of paperwork for an overnight loaner. It might be convenient for the dealership, but it's not convenient for the customer. I definitely recommend getting some type of auto update texting app that other dealerships have, that makes you aware of the repair process at each stage. I do not recommend making customers bringing brand new vehicles in for warranty work sign an estimated cost of repairs. It made me uncomfortable, and I can't be the only one. I recommend that you don't offer people discounts on the GMC app when they schedule their appointments, and then make them fill out a bunch of paperwork to receive these discounts via a prepaid debit card... you don't do that when you're selling new trucks with rebates. your team is only as good as their leader. People hate gimmicks, and people hate being nickel and dimed. I think a few of these problems are coming from the top not from your service writers. I have a supreme respect for people that shoot me straight with no nonsense. I would encourage your dealership to reevaluate the way you process the service department experience. How do you want to be treated when you drop your vehicles off for repair?

    We took our car in for an oil change. We were greeted by a nice gentleman and he looked our car…read moreover and we are at 30,000 miles and offered the services associated. We declined, only the oil change this time. When it came time to pay we were notified there would be an additional fee if credit card was used. This is not posted anywhere and we were not informed prior to the service performed. It felt a bit deceptive. We covered our service in cash but if you had an extensive service, this could be a huge surprise. Please do your customers and your service associates a favor and post there are additional fees for making purchases with a credit card.

    Clairemont Equipment - machinerental - Updated October 2026

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