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Sunbelt Rentals

1.0 (1 review)
Closed • Closed

Services - Sunbelt Rentals

Machine and tool rental

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8 months ago

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Hertz Equipment Rental

Hertz Equipment Rental

(4 reviews)

1 Star Review Herc Rentals - California…read more Beware of this company's shady credit card practices. Herc Rentals refused to rent to us because we wouldn't leave our credit card "on file" for them to charge whenever they felt like it. In California, businesses are not allowed to run credit cards without proper notice and authorization -- yet Herc insists on that exact arrangement. Even worse, they require you to physically come into the store with your ID and a matching card, but then refuse to run the card while you're standing right there! Instead, they want the freedom to bill you later at their convenience, with no authorization at that moment. That makes zero sense and raises serious questions about whether their practices comply with California consumer protection laws. If you value transparency, fairness, and control over your financial information, do yourself a favor and avoid Herc Rentals altogether.

We made arrangements over the phone and online to pick up a truck in Indio. Everything appeared…read moreset as we were told that a truck could be delivered to Indio and our credit card was charged. A confirmed reservation was received via email. We then received a phone call at 3 pm on a Friday telling us that there was no truck to be had. This was a Friday before a long holiday weekend and the vehicle was needed first thing Tuesday morning. We tried calling the company looking for our options. We could not get through to anyone we had been dealing with. It has been several days with no phone call or email. We still have not received a refund. Save yourself the trouble and look elsewhere for your rental needs. Customer service is horrible, non-existent. This company is indeed, a joke.

Sunbelt Rentals - machinerental - Updated May 2026

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