Richard is the best! Very approachable with a relaxed approach towards helping you find the car that fits your budget. Actually, Karplus was $3750 less than the dealership near our house. We're fortunate that we found this place the next day. read more

Karplus Warehouse - Richard is the best! - Used Car Dealers Near Me - Pacoima, California

This was a terrific buying experience. I got a car I had been looking for over quite some time and I bought the car at a very good price. I am not the easiest customer to deal with and every small detail matters and they were both accommodating and patient. There was some changes I wanted to make to the GAP insurance after the fact and they were responsive and attentive to my needs. Every part of their dealership, whether Kobe in the finance office, or Lon on their manager deck, and of course the salesperson Eli at some point all chipped in to insure I had a satisfactory experience. The next time I need a car I am driving the 60 miles from Orange County to Pacoima to see what is on the Karplus lot before I do anything elsewhere. Dan T Huntington Beach, CA read more

special thank you to elizabeth, tony and javier! you guys really saved me today and helped me get my dream car. so thankful for your help and your patience with me. you guys are the BEST read more

Karplus Warehouse - my car - Used Car Dealers Near Me - Pacoima, California

Walter and Sergio were very helpful price did go up than what it said online once arriving but overall good experience.

I came all the way out here from Long Beach ( over a hour away) and was in contact with Rubin the salesman 5 minutes before arrival and upon arrival the car and the salesman were unavailable. VERY UNPROFESSIONAL read more

Excellent service and consideration from Elizabeth and Sergio! Thank you for the service. I recommend them for a great deal and excellent service! Great company! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

DONT COME! I drove 6hr to get there and already had a price they told me got there and wanted to add $3000 for accessories that come from factory other then a gps tracker that they also use to track you (I know because the salesman show me a car that was in San Francisco) they don't tell you what "accessories" or the cost of the accessories before you go and then they also don't tell you if the car is a lemon in which my case the car was a lemon and they never told me!! Also the cars hood was bent and paint was chipped which was never told to me or mentioned online. I don't recommend anyone to go there honestly save your time and money go elsewhere. read more

Thank you to my salesman Richard for helping me find our next SUV! Thank you to Sia for all your help getting all our paperwork done and explaining it all in detail. Thank you Lon for making this all possible!! Monique read more

My son was buying his 1st car and we shopped at 3 car places and chose KarPlus Warehouse. We were referred by a nice couple who was shopping at another car dealer. Our salesman was easy to talk to and our finance manager was very helpful. Unlike our past experience elsewhere. We definitely will refer them to our family and friends. Ask for Marcos. read more

Karplus Warehouse - Ford Focus - Used Car Dealers Near Me - Pacoima, California

Don't buy from here. I was in accident and the other person totaled my car and their insurance only gave me little money so I was forced to by used car, so I went here. I found a car I liked, signed paperwork and then they said I couldn't take it home because of DMV shit. So I waited nobody called about it so I called them, nobody was available although they claim open 7 days week open from 9am -9pm. I totally got scammed. It's been month with out no car. Now I have to get a lawyer to sue. And now not only do I have no car I have no money to still get a fucking car! read more

Richard did a great job to get me a deal. He did a great job lowering my out the door costs and was very easily reachable for my questions. He was very nice and respectable throughout the process. I never felt like he was trying to get money out of me or put me in a bad spot. Whenever I had questions he was very responsive and would answer my calls anytime. Orly is fantastic person and very compassionate. He really helped me out when I was in a bad spot and I will be grateful for that. That being said, This dealership as a whole has some questionable add ons that they are very stubborn when trying to remove them. They lower their prices and then will say they are the starting prices and will increase the out the door costs once you sit down in their office. Be aware of that. As long as you do your research on the vehicles before hand and check the CARFAX, and run the VIN with the manufacturer, you shouldn't have any issues. It's your responsibility to check the car thoroughly before purchasing. Of course some of the cars on their lot aren't great and they are trying to maximize sales. read more

Be very careful of this place. The California business bureau has given them a grade of D+ due to many complaints and how they deceive people to go to their car lot. They advertise a price that you will never get! What they do they add the existing features of cars to add on to the price ! Lmao used cars like navigation that is 8 years old $2800 low jack That is on the car $1800! And if you say what are you thinking their sales man says ok we lower it a bit and .... Be very careful they don't even honor their warranty they sell to people . Just go read the California business bureau complains , it's shocking that this business still exist under the same name! read more

Came to this dealership with the intention of buying something. Josh was very helpful and kind. Thank you Josh again. Until his manager came and treated my father and I very rude. Elizar was so disrespectful. He yelled at my father and I after we counter offered. I felt disgusted in so many ways. We were asking questions and his response would be "obviously" with an attitude. Hence, we never gave him a reason to act this way either. Aside from the disrespect, not sure how this dealership is letting him work with the inappropriate tattoos. I wouldn't recommend anyone spending their money here after that service. Side note: they have add ons that they will not remove. Be aware. read more

Got a 2015 Corolla in great conditions plus the salesperson was very patient and detailed Marco I believe was his name. Cool man. Definitely recommend. read more

The sales rep E misrepresented a car that I bought. After the closing of the sales, she contacted me few days later to ask for more money. They're not willing to rectify there misrepresentation of the car. read more

They misrepresent the pricing and add on accessories. They make it Mandatory which then brings the price higher. Be very Leary . This is a company that wanted to charge $845.00 for clear tape on the doors of a a car. It cost $5.95 on Amazon. read more

DO NOT USE THIS BUSINESS. Made a deal on a 2016 Ford Transit Connect today. Discussed price with the manager, financing, etc. returned with my down payment to be told that their sales manager made a mistake and was looking at the wrong stock number. Which was total bs as the stock number they showed me was listed at under 10K and the vehicle I was interested in purchasing was listed for 15k. Tried to get an extra grand out of me. Do not do business with them. Shady business. read more

Peter is the man to look for he'll get you right, they took care of me and my lady. The vehicle we purchased needed an alignment and front tires they took care of the front tires but not the alignment. I would recommend this dealer as they have a wide selection of vehicles read more

Leaving this review as a fair warning for any one considering purchasing a car here. DON'T! WALK AWAY! I was sold a car that not even 5 months in is having issues. I contacted them and very rudely was told the cars are sold as is. Ben and Eliasar are the rudest representatives. They will not assist you and even blame u for any issues with the car as if u can Mess up and engine in 4 months. Listen to the negatives reviews and walk away. read more

Wow they really sell bad cars, what a joke Talk about bad business Guy had the nerve to ask me if I wanted to finance the vehicle Reviews from others really speak volume All they care about is the sell, Pure evil read more

Karplus Warehouse - A bad car q50 - Used Car Dealers Near Me - Pacoima, California

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The posted price is at least $1,500 less than it actually is. They install a vehicle tracking 'accessory' that is not optional and not removable (according to them). It is essentially you paying $1,500 so they can track your car, and I would guess repo it if they need to. When I brought this up with the guy on the phone, he hung up on me. Pricing is not transparent and not honest. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

I highly recommend this dealership. Bryan and his manager were patient and understanding, and I got a great deal on an SUV.

Bennie is a good man, him and everyone else helped us get the car we wanted! Really good sales tactics! keep up the good work you guys!

Ask for Tony and Ben or Richard for a great deal they were very helpful in my purchase for my car

This place should be closed, they take advantage of people who needs cars badly, selling them lemon cars at high interest rate up to 24% plus fees and faony ad ons to jack up the prices. Almost 100% ..DO NOT BUY FROM THESE USED CARS LOT, IT A BIG SCAM. read more

Great service, will definitely be back for future car purchases. The staff is friendly, helpful, and respectful. Antonio made it a great experience for us. read more

Amazing service here . They do great work here . Got my last two vehicles with Karplus. Phenomenal work and people . 10/10 recommend

Lon and Danny were AMAZING, they go the extra mile (no pun intended) to make sure you find the perfect car that suits your needs at a great price! read more

I came in looking for a SUV and didnt no what i wanted thankfully Luis was Generous to show us the whole car lot making shure i liked the car great customer service highly recommended. read more

Never ever buy a car here! We thought.we. could trust buying a car here. Thank God the car did not stop in the middle of the freeway with my daughters. The car is unreliable. NEVER EVER BUY A CAR HERE!! read more

I drove all the way out from Long Beach to buy a car with cash that I was interested in. When speaking with one of the lead sales managers, he was very rude and short with during negotiations. They require you to buy additional accessories with the car, even if you don't want them and include that in the price that they're asking. Also, they are unwilling to accommodate to any of the things that you may feel are important to you. (Damage to car, price of vehicle if paying cash, warranties) When he mentioned the price to me and I let him know that it was too steep, he wouldn't even let me keep the document that his rep created with the breakdown of the offer telling me that it was "private information". It felt like I was supposed to be forced to make a decision on the spot, rather than being able to go home and think about it. After all, what's private about an offer that you gave me on a car that I'm buying? All he was worried about was saying "this is my dealership." I wish I remembered his name but that's the last time they'll see me. read more

Chad was very hospitable towards me and my father when we were getting a car. Chad and Orlando made the process really easy. We'll be stopping by in a couple month ls for another! read more

Bad dealership, that will up the sticker price for a car by a couple of thousand with add-ons that they will refuse to sell without. A scam. read more

Our salesman Eli went above and beyond to help us out. The business manager helped us leave satisfied by giving us the price point we wanted. The employees are great, had no issues with them. They kept asking how they could help us throughout the time we were there. I only had minor issues with the car when we left LA. As soon as I got home (4 hours later), the car turned off completely and I had to go to Costco before they closed to get a new battery. I also had to change the remote key battery since it stopped working once we got home. I already know how to change these things so it wasn't a problem for me, and you do buy the car "As Is". Other than that, the car is running smoothly after I changed the battery and I'm very happy and in love with it. read more

My experience with karplus was Great! If you come here ASK For Walter he is Very honest & truthful! Help me find the perfect vehicle I definitely recommend taking your hard earn money here! I'll be back! read more

Luis Vargas helped me choose a car i liked, he understood my situation and still offered to help us. i would recommend coming to this dealereship first prices are fair also. read more

Elizabeth was so nice and helpful throughout my time ask for her. I had a great experience shopping for cars.Josh also was helpful letting me test driveevery car I wanted to, took my time and was never rushed. read more

Great service from Eli, Javier and Luis so great full guys, I really recommend this guys if your are looking for a new ride.

5 stars! I had an amazing experience at Karplus From the moment I walked in, the staff was friendly and helpful. They took the time to understand my needs and budget and showed me a variety of options that met my criteria. My salesman was knowledgeable and transparent, answering all my questions honestly. I never felt pressured or rushed into making a decision. Definitely would recommend this dealer to friends and family! read more

Karplus Warehouse - My new ride!!! - Used Car Dealers Near Me - Pacoima, California

Bait and switch. Online prices are not real they add $2,000 for navigation and LoJack which is factory in the car. so save your money and go somewhere else. Example: 11,636$ online price Got there and it was 15,000 So I test drove the car and they said no no we honor the online price. So we said okay and they did the paper work and the price was 15,200 for the LoJack and navigation which is stock. So the price was not matched as it was online or it wouldn't of been $17,000 its a HUGE difference from 13,464 After tax title registration in the car it was 17,000 BAIT AND SWITCH! If there is more than one bait and switch review the place probably does it be aware and read all reviews not just the good ones! I tried reaching out several times, asked for a manager and was denied the service. I called and told it was sold then my boyfriend went and test drove it the next day? So if you honor your prices you would not have a 1 star review from me. Have a wonderful day. Example of their customer service ^ read more

Karplus Warehouse - Real price - Used Car Dealers Near Me - Pacoima, California

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