Just arrived minutes before the store closed after my daughter had looked up the hours and found…read morethis store would be open until 9p (the information she found was wrong). I asked the male clerk if it would be okay if I did some self-service printing. He said yes. I was walking out at 7:03 and apologized to the manager holding the door open, letting her know of the error. She literally said NOTHING. Just a very unpleasant facial expression. Very poor form... probably need a new job?

Rip off- tape was ridiculously expensive. Store appears to be closing as minimal stock sits on…read morealmost empty shelves.

I have found that of all the office supply places in Boulder, this one has become my favorite. I…read morefind so many things, so easily. It is well laid out and well labeled in the aisles. There are always staff members around to help. Their rewards program can reduce the cost of an item, today by half for a specialized cable. The points I have earned made it a very good deal. I also love that they are the most efficient and welcoming to recycling items. From old printers to batteries, I have removed outdated and non working equipment without resorting to either landfill or paying to recycle at our county facility of last resort. The staff is always gracious and well informed. Parking is simple in an ample free lot. In Boulder, this is a real bonus. And my newest printer last spring has turned out to be the best amount of features for the price of any of those in the past. Not only does the technology itself improve, the convenience of buying from Staples does too.

They were very late with my printing project, and had a long line of people they couldn't help in…read morean effective way. The clerk gave me a huge discount because of this, but mostly because I offered to finish the paper cutting myself, which probably will take me 3 hours, total to cut and collate. They had machines down for repair, so maybe it's not always like that.

I've been here around like five times now, and each and every time I've been pleasantly surprised…read moreat the level of customer service I receive, as everyone is always very nice and open to any and all questions. The employees here are great!

The staff are beyond unhelpful. I asked for help and the man at the counter didn't even look up…read moreand vaguely waived in a direction.

I went to pickup and item they said they had listed on the website and it wasn't at this location…read more Pretty disappointed but the staff was very nice.

Brent is amazing ! He helped me to send documents to my lawyer in Argentina. He was super nice ,…read moregood manners ! I like because is eye contact and fast service

I feel the need to write this review after my visit there this morning... I have never met such…read morefriendly staff before! 3 staff greeted me while I was shopping, every single one was helpful and welcoming! I walked out with a smile. Thanks for the great customer's service!

Needed to print something quickly as a favor for my elderly neighbor. Staff here was great despite…read moreme arriving at the stire just a few minutes before closing.

Oh my GOD I felt like I waited a painful amount of time in line just trying to return one freaking…read moreAmazon package (though in all actuality most likely it was only a couple minutes ). I was just about to loose my mind when I finally got to the front of the line, but then the guy working the returns desk ended up being so nice and such a delight that it completely dissolved any anger I had walking up there. Just an all around good guy!

I haven't been in a Staples in who knows how long. Came to a printing on card stock. Everyone was…read moreso helpful and kind. No wait, very efficient. I walked around the store, didn't realize how much they stock in side. Great experience!

Still lovin' this Office Max/ Office Depot. Just got my 3 ring binder and tabbed pockets. So glad…read morethey are always stocked with supplies that can be picked up or delivered in a moment's notice. They even seemed to have expanded to include other household items like cleaners and paper towels, etc. which were in the back of the store. Not sure why some prefer Staples, but this place has always rocked and has what I was looking for...the employees have been very helpful (some more than others). Join their rewards program and get a future $2 credit for each used printer cartridge you return to them. I just realized I should get another 3 ring binder and tabbed pockets..so will be back there again soon!

I purchased a book on Amazon. It was rated 'Good' condition. However, it was far from good. The…read moreback cover was all but completely torn off. Pages within the index were torn and the front cover was also damaged. I reported this to the vendor who in turn gave me a full refund. I tried to fix it but I actually made matters worse. So, I took it to Office Max here in western Highlands Ranch. In less than 24 hours I went to pick it up. It was beautifully done. However I wanted the card stock cover laminated. They did that while I waited. The crew in the printshop did an very professional and awesome job! My thanks to Office Max!

When in doubt, Office Depot never disappoints. Headed in for a couple of classroom items and was in…read moreand out in a couple of minutes with quick assistance and a quick check out! This is why I will always go with Office Depot! Don't forget to use your member account to rack up rewards! Every little bit helps your rewards, as does donating an extra buck to Title 1 schools in the area at check out ;)

I bought roller chair mat from another Office Depot location. The mat ended up being too flimsy for…read moremy needs, so I tried to take advantage of the advertised returned policy to get a refund. When I tried to get my refund, the store claimed that because I paid with Apple Pay, they would only give me store credit on a gift card. This is not what I wanted, nor what their advertised return policy was, but didn't want to make it a thing. I accepted the gift card supposedly containing my full refund. I moved since then, so I went to this Office Depot location on Arapahoe, as it is now closer to me. I tried to use the gift card only to find more than half of the value that was supposed to be on it was inexplicably missing. I'm the only person who had access to the card and don't recall spending it or even going to an Office Depot location or website since receiving the gift card. This location claimed they were unable to tell me what the missing balance was spent on or even when it was spent because I didn't go through their rewards program. Annoying and again, not what I expected as a customer but there wasn't anything I could do about it, so I just tried to check out with my items using the remaining balance. The cashier asked if I wanted to sign up for their rewards program. I agreed, wanting to be able to address any potential future issues with my purchase. When the cashier asked me my name for the account, I told her and spelled it out for her as there are a few ways the name is commonly spelled. She curtly responded, "I know how to spell!" Naturally, she proceeded to misspell my name anyway by leaving three letters out. I'm sure her typing someone else's name instead of mine for the rewards program would not have any impact on my future shopping experience. There is absolutely no reason to go through the impossible return process filled with hidden red tape, missing gift card balance, and rude and incapable cashiers. I will not be shopping at any Office Depot or its affiliates in the future and advise you to do the same.

Went to find a wifi extender and he wasn't looking forward to going to Walmart or Target. So we…read morechose to go to Office Depot. They close at 7pm so we made it with an hour to spare. Peter, the store manager, greeted us right away and asked how he could help us. He looked up what we needed to get our outdoor security camera to work. That was nice of him. We chose one of the models he recommended after researching and from his knowledge of the products. I would definitely go back to shop at the store because it's nice to have a knowledgeable associate instead of having to research things yourself first and then hunting the item down in a big box store.

Had the best experience! Walked in and I was greeted right…read moreaway, been shopping here for years and I can tell with the new management has really stepped up the game. The store looks great! Ginafer helped me find what I needed and had a great conversation with Peter about how the store has turned around