Rip off- tape was ridiculously expensive. Store appears to be closing as minimal stock sits on almost empty shelves.

Just arrived minutes before the store closed after my daughter had looked up the hours and found this store would be open until 9p (the information she found was wrong). I asked the male clerk if it would be okay if I did some self-service printing. He said yes. I was walking out at 7:03 and apologized to the manager holding the door open, letting her know of the error. She literally said NOTHING. Just a very unpleasant facial expression. Very poor form... probably need a new job? read more

My husband and I returned an LED light today that was not working properly. We had purchased the item in July of 2025. Mikaela was wonderful in replacing the item 100%, although she did not have to. She was extremely patient and kind and we sincerely appreciated the way she treated us and the fact that she is replacing the item. This was a wonderful experience at Office Max and we will be back for future purchases. Thank you again, Mikaela!!! You are wonderful and the best!! read more

Needed a ink cartridge for an old pen. Store manager would not allow me to open a package to see if the cartridge would fit prior to purchase. I said the packaging can be taped closed again and he said you can't buy it and if it doesn't fit you can return it. read more

Do not Buy ANY office chairs here , they have a defective bushing that is cast pot metal and it breaks in the shock assembly seat frame. they will only warranty something if its within 20 days, after that if you do not purchase a warranty they do not care. All the chairs use the same brand frame shock assembly , buy a chair here , on the 21st day or the 90th day its all the same, tough luck...... JUNK parts cast in China , that they want you to buy a warranty for , or they will not replace it...Same cast pot metal made in China parts are used on ALL the chairs , purchased at ANY Office Max store in the USA. read more

They've been really helpful to me. Nice people. The staff is very informative and very knowledgeable on products and shipping.

This place has very knowledgeable people. I needed a new laser printer. I was lucky to get help from K.C., one of the mangers. She was VERY knowledgeable about the differences between the models and helped me decide on the right one. On top of that, OfficeMax price matches the major online sellers. So it doesn't even cost more to get the advice and info you need. read more

Office Min? Something about this place is bleak and off-putting. The cluster of employees standing around chatting at the "opening" into the aisles? The check out registers that are located in what seems like the back corner, rather than by the door. The hand baskets that are located "over there" by the check out registers, far from the door. Lots of office supplies are small, I don't need a push cart. It was a hot hot day, the a/c shoulda been welcoming and invite me to linger. I love gadgets and office supplies, so that shoulda enticed me to browse. Instead I got my stuff as quick as I could and left. read more

Bad. Bad. Bad. Not a great selection. Horrible (and I do mean just awful) service. Just...no. I sent in an online print order at 7:30a for pickup later in the day. I wasn't able to make my way to the store until 12:30p, not even questioning whether it would be ready. I stood at the printing services counter for a good 10 minutes without being greeted by the one customer service representative who, I will add, helped 2 customers BEFORE me who had both arrived AFTER me. (I may be short, but I'm not invisible). I spoke up and he let me know he would be with me in a minute. Another employee actually came over a few minutes later to ask what I needed. I told him and after not being able to find it, the first employee came over to announce that he hadn't gotten a chance to run it yet...that his workload was up to here [standard hand gesture]. He said that it would be another hour, at most two, until it would be ready. No apology, and really no hint of urgency either. This is an order for WORK - it is not my Christmas cards (although it would hardly matter WHAT the order is for)...but my job is dependent upon them doing THEIR job. MASSIVE FAIL, OFFICE MAX. I left the store silently fuming as I know, while he may have been rude, it was likely not the guy behind the printing desk's fault. Any one of the other 5 employees I saw doing nearly nothing could have been asked to help him. So I called them and asked to speak with a manager: Steve. I let him know that they could go ahead an cancel my order. Any other location in town offer (and ALWAYS DO) provide these same services IN ONE HOUR -- OfficeDepot, Kinkos/FedEx, Staples. I told Steve that this was absolutely unacceptable...to which he replied, "Ok, we'll cancel the order." No apology or offer to make it right. Eh?! Just awful customer service followed by...MORE awful customer service. This was my first and LAST experience with OfficeMax. Good riddance. read more

Fantastic customer service! Always greeted at the entrance and the staff are helpful and supportive in finding what I need. As a local teacher, I use them for all of my office supply needs. Great to work with, fast and efficient on orders. Always have what I need! read more

Completely useless store. No prices on furniture. Crappy selection. Totally ignored by staff. Avoid this black hole.

I have had great experiences with this location. The management is always walking around greeting guest. The print shop, which is what I use most, is fast, the quality is good, and Erin's customer service has been amazing. In those moments where I don't plan as well as I should they are able to help me out and get it printed faster than they already normally do. read more

I always receive great customer service in this location! Great staff and great prices. If the item I need is not in stock at the store, the team is more than happy to order it online for me and I usually will have it in one day. They also have a Ship-From-Store option for online ordering, and I can get the item from anywhere in the US... including clearance items! I love my Office Max in Longmont!! read more