Oh my GOD I felt like I waited a painful amount of time in line just trying to return one freaking…read moreAmazon package (though in all actuality most likely it was only a couple minutes ). I was just about to loose my mind when I finally got to the front of the line, but then the guy working the returns desk ended up being so nice and such a delight that it completely dissolved any anger I had walking up there. Just an all around good guy!

I haven't been in a Staples in who knows how long. Came to a printing on card stock. Everyone was…read moreso helpful and kind. No wait, very efficient. I walked around the store, didn't realize how much they stock in side. Great experience!

I recently ran into some major RSI issues, so I was in the market for a number of ergonomic…read moresupplies and devices. I badly wanted to like and support this place, but sadly after attempting to buy something there on a few different occasions, here's why I never have: 1) It's rarely open. No weekend hours, no evening hours. They're 8-5 (8-3 Fridays), and holidays? No way. It took me a while to find a time to come in when I wasn't working and they were open. And even still, I was rushed out the door when 4:55 came. 2) The showroom is a mess. I came in looking at adjustable desks and ergo mice/keyboards, and they had a few models, but the one they were showing off was covered in keyboards, most not plugged in, and several broken and unable to be hooked up (according to the saleswoman). It looks like a great place to sit in chairs, but man, they're really not doing themselves any favors selling other things with that kind of mess. 3) Poor lead time on desks. I was told it would be 2-3 weeks to get a standing/sitting desk in stock, plus delivery. The same desks are available with 1 week lead time online through other retailers, with no Boulder sales tax nor supplier markup, not to mention a greater selection. And the return policy... 4) The Return Policy. I walked in willing to buy a Rollermouse and walk out, but unsure how it would fit into my workflow. I was willing to pay tax, to pay their markup, all I asked was the ability to return it in some reasonable timeframe if it didn't work. I was told, instead, that they have a strict "No returns" policy on electronics. So, I walked out instead, and did the Rollermouse trial through the manufacturer instead, paying a bit more for the privilege. (I ended up loving the mouse, for what it's worth). As I've said, I really wanted to like this place, and to support a local supplier of necessary products, and I'm willing to pay to support places like this. But I really felt like Kare Products was trying to make me buy online from somebody else instead. I can't visit the showroom after work, the showroom itself is disorganized and I can't try the products, I can't get the products in a reasonable timeframe, and I can't even count on them to stand behind their products with a reasonable return policy. These choices and policies systematically erased every single advantage that a local store has, leaving you with the same disadvantages of online, plus the markup and sales tax of a local store. Perhaps I just had a poor experience as a non-corporate buyer, but despite their niche and wonderful products, this place seems fundamentally lazy and stuck in the past. Here's hoping they fix that before the clock runs out.

The folks at Kare Products are a pleasure to work with. Both Craig and Karen have been in the…read moreergonomics industry for years and really know their stuff. I tried out one of their chairs at the Boulder showroom and had a life-changing realization about the importance of an ergonomic workplace. If you're looking for a friendly shopping experience and an education in ergonomics along the way, I would highly recommend Kare Products.

Family owned and amazing to work with!! Very responsive and always willing to do what they can for…read moreme every time I buy from them! Great communication, great prices and definitely a repeat customer...over and over again!

I contacted Industrial Lane about some storage shelves, they quickly sent me individual pictures of…read moretheir inventory and quoted shipping. Easy payment with PayPal and great communication.

STOP! Do Not Order Furniture Here!…read more I work for a large company in the outer Denver metro. We were building out an office space to suit 9 work stations. We obtained 2 bids, the first from a company we normally use, the second from Citron. We decided to go with Citron because they promised our furniture would be delivered within 4 weeks and during the bidding process they were prompt, responsive and clearly eager to get our business. Once they got our money, that is where the customer service ended. We were promised our furniture would arrive in 4 weeks, this was the primary reason we chose Citron. On week 4, after multiple attempts to contact the company, we were finally told that our furniture was not ready and would be 2-3 more weeks. When we asked why we were not notified sooner about the delay's, we were told "I didn't want to upset you". SERIOUSLY?!?! 2-3 weeks later, after multiple attempts to get an update, we were finally given an install date, only to be told that HALF our furniture was going to be there and the missing parts were still 10 business days out. The partial install did go as planned, and Citron did deliver temporary solutions to our missing items, which was reasonable. 2 Weeks later our missing items arrived and were installed, again after multiple attempts to get status updates with little to no response. To top things off, we requested Citron replace a desk top which they had ordered for the wrong length. At that time we were told they had no idea how long it would take to get a replacement. 10 days ago the VP notified us that the desk top had arrived. When we asked when it would be installed, we got a VERY snide e-mail response saying that he wasn't telling us it would be installed, but rather that he received it. HUH? We have followed up several times to get an update. No response. Not surprised. We are over 3 months into this project and it is still not complete. Our company will NEVER do business with Citron again, and if you were smart, you wouldn't either. Seriously, IKEA would do a better job, or at least answer the phone when you call.

From the owner: Citron WorkSpaces is a furniture resource partner providing new, used, and "blended" solutions for…read morecorporate, start-up, healthcare, senior living, and education clients. We are experts at planning, specifying, ordering, and installing furniture for requirements ranging from complex multiple location projects to a single home office, and offer attractive monthly rental terms as well as lease financing options. Citron is strongly committed to keeping old furniture out of landfills by "matchmaking" with startups and non-profits that need furniture for little or no cost.

Around three months ago I contacted this place to discuss fixing my very old computer and then…read morehelping me buy and install a new one. After a few emails back-and-forth about what I needed and how much I wanted to spend I have heard nothing. I don't understand why I'm being ghosted.

These guys are great. Had a crashed hard drive. They checked it out quickly, realized it needed to…read morego to a place specializing in recovery, and kept me appraised throughout. They were also very nice in all my interactions with them. And reasonable prices.

They do everything there, I don't think they continue to offer the use of typewriters and computers…read moreanymore, but I used to go there, so I can utilize them. They have UPS packing and shipping. Plus, they sell cards, envelopes, pens, etc., there are multiple copiers, need a cc or you can pre-pay at cashier. They have all basic needs, highlighters, paper clips, staplers, etc., pretty much everything in office setting. They can do everything for you for a cost. Or, if you have time and/or patience to do it yourself. I had great experience there, with exception of not being warned and/or aware, how much it cost to have an employee vs. doing it yourself. Of course, I know there would be a premium...it was fairly hefty. I asked for one set of copies and I do not believe, copies exceeds, up to 100 pages. Truly, best guess it was closer to 50 pages and then some. There wasn't anyone in the store, it has been awhile, since I have even touched copy machine and asked questions (i.e., costs, whatever needed to count, how to use, etc.,) needed more assistance.

I have been coming to this store for over a decade and Martina has always been consistently…read moreprofessional and friendly. The speed, cost, and professionalism fulfilling my flier order was exceptional! I'll be keeping my business local, no more online printing.

I came in with a difficult project that others could not help with. Jim and his team came up with a…read morecreative solution that worked perfectly.

We've used Morrell for business printing for years. Quality and quick turn around has been…read moreexcellent, and the reason we continue to return.