1. Kanza Transportation

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Quincy, MA

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Kanza Transportation

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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2 years ago

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Quincy Cab - The floor of this vehicle

Quincy Cab

2.1(75 reviews)
1.0 mi

My experience with Yellow Cab began on the wrong foot and unfortunately continued to deteriorate…read morethroughout the entire trip. Before the taxi was dispatched, I informed the dispatcher that I would be using a transportation coupon for the fare. When the cab arrived, I immediately noticed that the interior of the vehicle was in an unacceptable condition. It was visibly dirty, had a strong odor of cigarette smoke, and the air conditioning was not functioning, making for a very uncomfortable ride. In addition, rather than taking the most direct route via the highway to the airport, the driver chose to travel on local roads, unnecessarily extending both the duration of the trip and my travel time. Upon arriving at my destination, I presented my transportation coupon. The total fare should not have exceeded $40; however, the driver charged $50 and departed before the matter could be addressed. Immediately afterward, I contacted the dispatcher to report the incident. I was advised that the matter would be escalated to management and that someone would follow up with me. To date, I have not received any response or communication regarding my complaint. Based on the condition of the vehicle, the driver's conduct, the apparent overcharge, and the lack of follow-up from management, I cannot recommend Yellow Cab. I hope the company takes appropriate steps to improve its customer service, vehicle standards, and accountability so that other passengers do not have a similar experience.

certain employees hang up on you while you are speaking, ths dispatch totally unprofessional, very…read moreuncurtious and rude. sometimes i wil get a nice cab driver will be nice and a woman dispatcher as well. the man who answers the phone needs customer service training. totally disappointed, i would do his job 1000 times better he sounds so miserable, then quit!!!!!!!

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Quincy Cab - Rude beyond rude!!!! Complete asshole!

Rude beyond rude!!!! Complete asshole!

Quincy Cab
Quincy Cab - Completely Rude!!!  Negative statrs!!!

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Completely Rude!!! Negative statrs!!!

Kanza Transportation - limos - Updated October 2026

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